2021-2023 Jeep Wrangler Mobile Wi-Fi Update QR40.12
Owners of 2021-2023 Jeep, Dodge, and RAM vehicles may experience an inoperative mobile Wi-Fi hotspot, displaying a 'No Internet' message. A Firmware Over The Air (FOTA) update to radio software version QR40.12 is being rolled out to resolve this issue.
Sarah Mitchell2023 Jeep Wrangler
Also applies to
- Jeep Cherokee
- 2021–2023
- Jeep Gladiator
- 2021–2023
- Jeep Grand Cherokee
- 2021–2022
- Jeep Renegade
- 2021–2022
- Jeep Wrangler
- 2021–2022
- Dodge Challenger
- 2021–2022
- Dodge Charger
- 2021–2022
- Ram 1500
- 2021
- Ram 2500
- 2021
- Ram 3500
- 2021
- Ram 4500
- 2021
- Ram 5500
- 2021
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Symptoms of Inoperative Mobile Wi-Fi
Owners of 2021-2023 Jeep, Dodge, and RAM vehicles may experience issues with their mobile Wi-Fi hotspot. The primary symptom is the mobile Wi-Fi becoming inoperative upon startup. When attempting to connect a device, users will see the message "Hotspot gives 'No Internet' connection message on phone". This issue specifically affects the vehicle's built-in cellular modem and radio software. This problem is directly addressed by the 2023 Jeep Wrangler manufacturer_communication.
The QR40.12 Software Update
To address the mobile Wi-Fi issue, a Firmware Over The Air (FOTA) update is being rolled out. This update will upgrade the radio software from version QR39.7 to QR40.12. The update is designed to restore full functionality to the mobile Wi-Fi hotspot, ensuring proper internet connectivity. This is a crucial update for the 2023 Jeep Wrangler manufacturer_communication regarding connectivity.
How the Over-The-Air Update Works
The software update is delivered directly to your vehicle through its built-in cellular modem. This means you do not need to visit a dealership for this specific update. The national launch for the QR40.12 FOTA update began on March 10, 2023, and updates will occur in a phased roll-out. Owners will need to follow specific steps to complete the update once it becomes available for their vehicle. This process ensures that your 2023 Jeep Wrangler manufacturer_communication regarding software is handled efficiently.
What Owners Should Do
If you are experiencing "Mobile Wi-Fi inoperative" or the "Hotspot gives 'No Internet' connection message on phone" in your 2021-2023 Jeep, Dodge, or RAM vehicle, monitor your infotainment system for notifications regarding the FOTA update. The update to QR40.12 will be delivered automatically. Follow the on-screen prompts to ensure the software update completes successfully. This update is essential for resolving the mobile Wi-Fi issue identified in the 2023 Jeep Wrangler manufacturer_communication.
Source: NHTSA ID: 10248049
Frequently Asked Questions
- What is the problem with mobile Wi-Fi in 2021-2023 Jeep, Dodge, and RAM vehicles?
- Owners may find their mobile Wi-Fi hotspot inoperative upon vehicle startup, often displaying a "Hotspot gives 'No Internet' connection message on phone" when trying to connect a device. This is due to an issue with the radio software version QR39.7.
- How will the mobile Wi-Fi issue be fixed?
- The issue will be resolved through a Firmware Over The Air (FOTA) update that upgrades the radio software from version QR39.7 to QR40.12. This update is delivered directly to the vehicle's built-in cellular modem.
- Do I need to take my vehicle to a dealership for the QR40.12 update?
- No, the QR40.12 software update is delivered over-the-air, meaning you do not need to visit a dealership. The update will be pushed to your vehicle, and you will need to follow on-screen instructions to complete the installation.
- When did the QR40.12 update become available?
- The national launch for the QR40.12 FOTA update began on March 10, 2023. Updates are being rolled out in phases to affected vehicles.
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