Volkswagen Passat Complaints

7,897 consumer complaints on file.

#765454August 10, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
ONLY 1 MONTH AFTER FIXING THE SAME PROBLEM, THE SYSTEM SHORTED OUT AGAIN, LEAVING THE CLIMATE CONTROL SYSTEM, THE CRUISE CONTROL, GARAGE DOOR OPENER, AND OTHER ITEMS INOPERATIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015830August 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE DRIVING AT 45MPH VEHICLE DECELERATED TO 5MPH, LIKE THE BRAKES WERE BEING APPLIED. CONSUMER PRESSED ACCELERATOR, HOWEVER VEHICLE WOULD NOT ACCELERATE. TRANSMISSION WILL NOT SHIFT GEARS. DROVE VEHICLE AT 15 MPH. VEHICLE DECELERATED AT 5 MPH, AND MASHING THE ACCELERATOR TO THE FLOOR DID NOT INCREASE THE SPEED. BOTH HAPPENED IN A DURATION OF 5-7 MINS. THE VEHICLE THEN RESUMED AT NORMAL OPERATION. CONSUMER HAD TAKEN VEHICLE TO THE DEALER, NO PROBLEM WAS DETERMINED. DEALER CLAIMED THAT THE VW FACTORY CONTACT HAD NO RECORD OF ABERRANT ACTION AND HAD NO FIX FOR THE PROBLEM. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015872August 8, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, ACID START LEAKING FROM THE BATTERY. DEALERSHIP IS AWARE OF THE PROBLEM. *AK THE INVOICE STATED THAT THE BATTERY WAS LEAKING ACID DOWN ON TO THE POWER STEERING RACK CAUSING THE BOOT TO SPLIT, THROWING FLUID OUT OF THE RACK. ALSO THE DIP STICK PLASTIC WAS BROKEN. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765379August 8, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
FIRST PROBLEM 07/2002 DRIVING AT APPROXIMATELY 45 MPH, CAR DECELERATED AS THOUGH BRAKES APPLIED TO ABOUT 5MPH. TRANSMISSION (AUTOMATIC) DROPPED TO LOW GEAR. RESPONDED BY DEPRESSING ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE IN SPEED. CAR ACTED LIKE THERE WAS EITHER A TRANSMISSION OR FUEL FEED PROBLEM. A SECOND SIMILAR OCCURRENCE TOOK PLACE 08/2002 EXCEPT THIS TIME CAR EXHIBITED SIMILAR TRAIT AFTER HAVING BEEN PARKED. ON BOTH OCCASIONS, THE IDENTICAL PROBLEM LASTED APPROXIMATELY FIVE TO SEVEN MINUTES AND THEN THE VEHICLE RESUMED NORMAL OPERATION. AFTER THE SECOND EPISODE, CONTACTED VW DEALER, THE IMPORTED CAR STORE, 1432 S HARBOR CITY BLVD., MELBOURNE, FL WHO PERFORMED DIAGNOSTIC TESTS, BUT COULD FIND NO CAUSATIVE FACTOR. WHILE IN THE DEALER SERVICE WAITING ROOM, AFEMALE OWNING A VW JETTA, SPOKE OF HAVING A VERY SIMILAR PROBLEM WITH HER 2001 0R 2002 MODEL. HAD WE BEEN TRAVELING ON AN INTERSTATE HIGHWAY AND HAD THESE PROBLEMS, THE ACTION OF THE VEHICLE COULD VERY LIKELY RESULT IN AN ACCIDENT INVOLVING PERSONAL INJURY OR DEATH. EVERY TIME I OPERATE THE CAR, I FEEL AS THOUGH A REPETITION OF HTE BEHAVIOR COULD HAPPEN AND I FEEL THE SAFETY OF ANY OCCUPANTS OF THE CAR ARE IN JEAPORDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566919August 7, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES AIR CONDITIONER IS BLOWING HOT AIR. AIR COMPRESSOR NEEDS REPLACING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015452August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS AT ANY SPEED AND AT ANY TIME. DEALER CANNOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015454August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
WHILE AT DEALERSHIP FOR OTHER REPAIRS MECHANIC NOTICED EXTREME HEAT FROM TURBO CHARGER CAUSED DAMAGE TO INTAKE MANIFOLD. UNIT HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015501August 5, 2002
VEHICLE SPEED CONTROL
WHILE AT A STOP APPLIED BRAKES AND VEHICLE STARTED TO ACCELERATE UP TO 50 MPH. CONSUMER COULD NOT STOP VEHICLE, AND IT REARENDED ANOTHER VEHICLE. NO INJURIES, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8015503August 5, 2002
AIR BAGS:FRONTAL
FRONT CRASH AT 50 MPH AND NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#566875August 2, 2002
ELECTRICAL SYSTEM
THE VECHICLE IS HAVING ELECTRICAL SYSTEM PROBLEMS, CONSUMERS WIFE FOUND WATER IN THE CAR ON BOTH DRIVER AND PASSENGER SIDE, AND THEN TRIED TO START THE IGINTION, HOWEVER IT WOULD NOT START, THE VEHICLE HAD TO BE TOWED TO THE VOLKSWAGEN DEALERSHIP TO BE LOOK AT ALL REPAIR WAS PAID PULL. *MJ *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765044August 1, 2002
TIRES
I OWN A VEHICLE THAT IS SUBJECT TO RECALL PROGRAM 02V026000, WHICH I LEARNED ABOUT FROM CONSUMER REPORTS MAGAZINE. I HAVE NOT RECEIVED A RECALL NOTICE FROM VOLKAGEN , SO I CALLED THE VOLKSWAGEN CUSTOMER SERVICE LINE (800-822-8987). I WAS TOLD THIS IS NOT AN ACTUAL RECALL. THEIR SPOKESMAN SAID THEY ARE JUST INFORMING CONSUMERS NOT TO DRIVE ON A FLAT TIRE AS POSSIBLE DAMAGE COULD OCCUR. HE SAID THERE WOULD BE NO FUEL LEAK OR OTHER DANGER. IS THIS AN ACTUAL RECALL, SHOULD I TAKE IMMEDIATE ACTION, AND SHOULD VW PAY FOR THE CORRECTIVE ACTION?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014937July 29, 2002
ELECTRICAL SYSTEM:IGNITION
ELECTRICAL SYSTEM HAD GONE OUT, NOTHING IN VEHICLE THAT WAS ELECTRICAL MOVED AT ALL. CONSUMER CONTACTED DEALER, AND THE DEALER WAS TAKING A LOOK AT VEHICLE.*AK THE DEALER REPLACED THE IGNITION STEERING LOCK. ONE TIME SINCE THE REPAIRS THE ELECTRICAL COMPONENTS STOPPED WORKING FOR A BRIEF PERIOD OF TIME. ALL COMPONENTS ARE OPERATING FINE NOW. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764843July 28, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARMS CREAK - CAUSE FOR A SAFETY CONCERN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566760July 25, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE DRIVING, THE REAR PASSENGER SIDE TIRE FAILED AND DAMAGED THE FUEL FILLER NECK CAUSING A FUEL LEAK. CONSUMER BELIEVES THIS FAILURE IS VERY SIMILAR TO THE FAILURES DESCRIBED IN ODI-INFLUENCED RECALL 02V026000 FOR 2000 MODEL YEAR VEHICLES. A FIRE COULD HAVE RESULTED IF AN IGNITION SOURCE WERE PRESENT. *TT *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014774July 25, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES WHILE DRIVING THE VEHICLES SUN ROOF SUDDENLY SHATTERED, CAUSE IS UNKNOWN. TOOK TO DEALER AND THEY STATED IT PROBABLY WAS A ROCK.*JB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566860July 24, 2002
ELECTRICAL SYSTEM
ONLY THE DRIVERS DOOR AND TRUNK LID HAVE A DASH LIGHT AND CHIME INDICATOR TO LET THE CONSUMER KNOW THAT THESE DOORS ARE OPEN, ON ONE OCCASION THE CONSUMER WAS DRIVING WITH THREE SMALL CHILDREN WHEN HE NOTICED THAT THE INTERIOR LIGHT WAS ON, ONLY THEN DID THE DRIVER REALIZED THAT A REAR DOOR WAS AJAR, THE CONSUMER FEELS THIS IS A SAFETY HAZARD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764618July 23, 2002
SUSPENSION:FRONT:CONTROL ARM
LEFT AND RIGHT CONTROL ARMS ARE WORN AND NEED TO BE REPLACED-COMMON PROBLEM WITH 1999 VW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566807July 22, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED THE REAR BRAKE LIGHT WAS OUT, DEALER REPLACED A BAD BULB, ALSO THE HEADLIGHTS WERE SHINING LOW, DEALER STATED THE HEADLIGHTS WERE OUT OF RANGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014457July 22, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGERS COULD NOT GET IN OR OUT OF VEHICLE BECAUSE DOOR WAS BOLTED SHUT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014282July 18, 2002
SUSPENSION
SUSPENSION SYSTEM CAUSES KNOCKS IN STEERING COLUMN. THIS AFFECTS CONSUMERS ABILITY TO PROPERLY CONTROL VEHICLE. CONSUMER HAD TIRE RODS CHANGED, AND PROBLEM STILL EXISTS. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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