Volkswagen Passat Complaints

7,897 consumer complaints on file.

#8018819September 17, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FOUR DOORS WILL NOT OPEN FROM OUTSIDE, ONLY FROM INSIDE. DOORS ARE POWER OPERATED. CONTACTED DEALER, AND DEALER HAS TRIED TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018688September 16, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE HAS BEEN RUNNIING, IT FORCES ANTIFREEZE DOWN WIRING HARNESS, AND SHORTS OUT COMPUTER THAT CONTROLS TRANSMISSION. VEHICLE WILL START TO SHAKE AND STALL OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018694September 16, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE HAD BEEN IN FOR AN OIL CHANGE ABOUT 8 DAYS AGO. VEHICLE WAS SITTING IN GARAGE, WHEN IT CAUGHT ON FIRE. HOUSE COULD HAVE BURNED DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#767167September 14, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
WHEN FIRST STARTING CAR IN MORNING, BRAKES DON'T HOLD FOR ABOUT 30 SECONDS, AND THE BRAKE PEDAL "FADES" WHEN I PRESS ON IT. AFTERWARDS, BRAKES WORK CORRECTLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018521September 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING ON HIGHWAY AT 65 MPH GEAR WILL AUTOMATICLY GO INTO NEUTRAL AND SUDDENLY WILL SWITCH BACK INTO A LOWER GEAR. VEHICLE HAS BEEN TAKEN TRHEE DIFERENT TIMES TO DEALER, BUT PROBLEM STILL THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766804September 6, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AT APPROXIMATELY 9 PM ON 8/31/02, A FIRE STARTING BENEATH THE HOOD DESTROYED THE VEHICLE AS IT SAT IN THE DRIVEWAY OF OUR HOME. THE CAR HAD BEEN OPERATING NORMALLY, WITH NO SIGN OF OVERHEATING, SMOKE, ETC., AND HAD BEEN PARKED IN DRIVEWAY 5-10 MINUTES BEFORE FLAMES WERE SEEN BLAZING FROM UNDER HOOD. ONLY PRIOR SERVICE ON CAR WAS OIL CHANGE, BY VW, 8 DAYS EARLIER. IN FACT, WE HAD NOT HAD ANY ENGINE TROUBLE OF ANY KIND SINCE PURCHASING THE CAR. WE HAD BEEN USING THE CAR VIRTUALLY DAILY SINCE THE BIRTH OF OUR SON IN MAY. I DOUBT OVERHEATING WAS TO BLAME, SINCE IN FACT THAT DAY WAS THE COOLEST IN MONTHS, AND WE HAD BEEN DRIVING THE CAR IN TEMPERATURES IN THE 90S AND EVEN ABOVE 100, INCLUDING A LONG-DISTANCE TRIP TO/FROM VERMONT, WITHOUT INCIDENT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#766817September 6, 2002
EXTERIOR LIGHTING:HEADLIGHTS
TOO MARKED A DIFFERENCE BETWEEN LIT AND UNLIT AREAS WHEN LIGHTS ARE ON ON DARK ROAD WITH NO OTHER TRAFFIC OR LIGHTING. IT IS LIKE THERE IS A BLACK CURTAIN ABOVE THE LIT AREA. WHEN I HIT A BUMP OR DIP IN THE ROAD OR THE CAR IS AT CERTAIN SHARPER ANGLES TO THE ROAD, THE BLACK CURTAIN COMES DOWN TO WITHIN 2 CAR LENGTHS. IT IS IMPOSSIBLE TO SEE ANYTHING IN THE BLACK AREA, EVEN WHITE ROAD MARKINGS. OF COURSE, YOU CAN SWITCH ON YOUR BRIGHTS QUICKLY, BUT THAT TAKES ANOTHER SECOND AND BY THAT TIME YOU COULD BE OFF THE ROAD OR HIT SOMETHING. TRAVELING ON DARK UNEVEN CURVING ROADS IS UNNERVING. IF I HAD IT DO OVER I WOULD NOT BUY ANY CAR WITH THIS TYPE OF HEADLIGHTS. I FEEL NOW THAT I HAVE SPENT A LOT OF MONEY AND CAN'T DRIVE SAFELY ON DARK ROADS AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567315September 4, 2002
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, POWER TRAIN:DRIVELINE:DRIVESHAFT, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EXTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE, DEALER REPLACED RIGHT SIDE CV BOOT AND OUTER CV BOOT DUE TO THEM BEING WORN, AND ALSO THE DRIVE SHAFT WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017760September 3, 2002
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING THERE'S A SQUEAKING AND POPPING NOISE COMING FROM UNDER SIDE OF VEHICLE WHEN GOING OVER BUMPS IN ROAD. TOOK VEHICLE TO MECHANIC, AND THEY REPLACED THREE CONTROL ARMS. A SHORT TIME LATER POPPING STARTED AGAIN, AND CONSUMER NEEDED A FOURTH CONTROL ARM. CONSUMER CONTACTED DEALER, AND THEY STATED VEHICLE WAS NOT UNDER ANY RECALL. CURRENTLY, ALL EIGHT CONTROL ARMS HAVE BEEN REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766577September 2, 2002
SUSPENSION:FRONT
THE RIGHT FRONT SUSPENSIONS IS VERY NOISY OVER BUMPS, INCLUDING JUST PUSHING DOWN ON THE RIGHT FRONT FENDER. AFTER TAKING THIS TO OUR LOCAL VW DEALER HERE IN FORT COLLINS WE WERE TOLD THE FIX IS TO REPLACE THE CONTROL ARMS AT A COST OF $750. I CALLED VW OF NORTH AMERICA TO COMPLAIN SAYING THIS WAS WAY BELOW INDUSTRY STANDARDS FOR DURABILITY OF THIS TYPE OF COMPONENT. VW'S RESPONSE WAS SORRY IT'S OUT OF WARRANTY. THIS IS RIDICULOUS. I HAVE SINCE DONE A SEARCH ON THE NHTSA SITE AND FOUND THIS IS A COMMON COMPLAINT FOR THE PASSAT. VW SHOULD RECALL THE PART & PROVIDE AN IMPROVED REPLACEMENT THAT MEETS INDUSTRY STANDARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017581August 29, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LEFT FRONT LOWER BALL JOINT HAD SHEARED OFF WHILE COMING TO A STOP, AND CAUSED LOSS OF STEERING. MANUFACTURER NOTIFIED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017606August 29, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT BULB IS YELLOW ON THE OUTSIDE OF LENSE. CONSUMER IS UNABLE TO SEE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017255August 27, 2002
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE WAS JERKING. A WARNING LIGHT ILLUMINATED FOR EMISSION OR CATALYTIC CONVERTER. TOWED TO DEALER, AND DEALER REPLACED IGNITION COIL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766305August 27, 2002
UNKNOWN OR OTHER
ENGINE LIGHT ALWAYS COMES ON THEN GOES AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017243August 26, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3 DOOR LATCHES DO NOT WORK PROPERLY, AND CURRENTLY ARE COMPLETELY INOPERATIVE. HAVE TO PULL WITH EXTREME FORCE IN ORDER TO OPEN DOORS. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766232August 26, 2002
SUSPENSION:FRONT
CLUNKING NOISE FROM FRONT SUSPENSION. OCCURS WHEN ACCELERATING AND BRAKING. ALSO GENERAL LOOSENESS IN STEERING THAT WAS NOT THERE WHEN CAR WAS NEW. CAR HARD TO STEER STRAIGHT AND VERY SUSCEPTIBLE TO CROSS WINDS AND TURBULENCE. DEALERSHIP CONTINUES TO CLAIM THAT THEY CANNOT FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016791August 20, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
CONSUMER HAD TO REPLACE BRAKES EVERY 6000 MILES, AND SHE THOUGHT THIS WAS A PROBLEM BECAUSE FOR THE SAME REASON VOLKSWAGEN ISSUED RECALL 99V131001. BUT WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016599August 19, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SECONDARY AIR INJECTION PUMP USED FOR IGNITION HAS FAILED. WHEN STARTING VEHICLE IT MAKES A LOUD WINING NOISE. HARD PART REPLACED 3 TIMES, BUT PROBLEM REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765690August 15, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
UPON REPLACEMENT OF THE BATTERY THE RADIO LOCKS DOWN TO PREVENT THEFT. LOCK OUT RESET CODE FAILS AND STEREO CAN NOT BE RESET FOR USE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901313August 12, 2002
AIR BAGS
RIGHT FRONT SEAT SIDE AIR BAG DEPLOYED WHEN CONSUMER HIT A POTHOLE, DAMAGE TO RIGHT WHEEL AND TIRE, VEHICLE NEEDED AN ALIGNMENT, CLAIM 13-7212-517. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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