Volkswagen Passat Complaints

7,897 consumer complaints on file.

#8020841October 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES HEADLIGHTS FAILED WITHOUT WARNING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020842October 15, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES WINDSHIELD WIPERS FAILED WITHOUT WARNING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768428October 14, 2002
ELECTRICAL SYSTEM:IGNITION
RE: NHTSA RECALL CAMPAIGN NUMBER 02V256000 STATES THAT "ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE. IF SUCH FAILURES OCCUR WHILE THE VEHICLE IS IN USE AT NIGHT OR IN A RAINY OR SNOWY WEATHER, A CRASH COULD OCCUR. DEALERS WILL REPLACE THE ELECTRICAL PART OF THE IGNITION SWITCH ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER OR OCTOBER 2002. OWNERS SHOULD CONTACT VWOFA AT 1-800-822-8987. WELL, AT THIS WRITING IT IS OCTOBER 14, 2002 I HAVEN'T RECEIVED THE NOTIFICATION. THE PROBLEM STATED ABOVE HAPPENED TO MY CAR. BUT I WAS TOLD THAT I WOULD NOT BE ELIGIBLE FOR THE REPLACEMENT BECAUSE MY VIN DOES NOT MATCH THEIR LIST. DUH, PUT IT ON THE LIST BECAUSE IT HAPPENED. THE MORONIC "CUSTOMER ADVOCATE" AS THEY CALL THEMSELVES KEPT REPEATING THAT THE VIN IS NOT ON THE LIST SO HE CANNOT DO ANYTHING. CAN NHTSA DO SOMETHING ABOUT THIS PROBLEM? MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768369October 12, 2002
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH PEDAL WENT TO FLOOR IN VERY HEAVY TRAFFIC CAUSING POTENTIAL FOR AN ACCIDENT AND SEVERE INJURY. UPON INSPECTION, FOUND THAT CLUTCH HYDRAULIC HOSE ON THE V6 PASSAT IS INSTALLED SUCH THAT IT RESTS ON AN ADJACENT HOSE. THIS CAUSES ABRASION TO THE HOSE AND ULTIMATELY CATASTROPHIC FAILURE. THIS IN MY OPINION IS A DESIGN / WORKMANSHIP DEFECT THAT NEEDS TO BE CORRECTED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007152October 10, 2002
ELECTRICAL SYSTEM:IGNITION
ENGINE BEGAN MISFIRING AND RUNNING VERY ROUGHLY. THE CHECK ENGINE LIGHT CAME ON AND THEN BEGAN FLASHING. DEALER SCANNED AND FOUND MISFIRES IN #1 CYLINDER. DEALER REPLACED COIL PACK#1. *JB *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*768336
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786475October 10, 2002
STRUCTURE:FRAME AND MEMBERS
THE VEHICLE DROPPED FROM THE HOIST WHILE BEING SERVICED, THE GM OF THE DEALERSHIP ATTRIBUTED THE ACCIDENT TO TOO MUCH ANTI-CORROSION COMPOUND BEING APPLIED TO THE VEHICLE AT THE TIME OF MANUFACTURING, THE MANUFACTURER WAS CONTACTED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020345October 8, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT THE AIRBAG WARNING LIGHT KEEPS ILLUMINATING. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020378October 8, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT THE AIR BAG SENOR LIGHT CAME ON AND STAYED ON. VEHICLE RAN OVER A SMALL ROCK AND THE AIR BAG DEPLOYED. WHICH CAUSE DAMAGE TO VEHICLE. REPLACED AIR BAG, SENOR LIGHT CAME BACK ON AND STAYED ON. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020149October 3, 2002
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE REAR COMPARTMENT CAUGHT ON FIRE CAUSING THE CONSUMER TO PULL OVER. DEALER NOTIFIED. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#768001October 2, 2002
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURE: THE CAR BEGAN TO RUN VERY ROUGH AS IF AFFECTED BY BAD GAS OR FAULTY SPARK PLUGS. CHECK ENGINE LIGHT BEGAN TO FLASH. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020060October 2, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES WHILE DRIVING ALL THE WARNING LIGHTS ON THE DASH BOARD CAME ON , VEHICLE WILL NOT ACCELERATED OVER 40MPH. HAD VEHICLE SERVICE 3 TIMES FOR SAME PROBLEM, DEALER CANNOT FIX PROBLEM, CAUSE UNKNOW. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767947October 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE CUTS OUT WITHOUT WARNING WHILE I AM DRIVING. I HAVE NOT BEE REAR ENDED BUT I'M AFRAID THAT I MIGHT BE. WHEN THE ENGINE DIES I PULL TO THE SIDE OF THE ROAD WITH ANY REMAINING POWER. AFTER 30 SECONDS TO 1 MINUTE I'M ABLE TO RESTART THE ENGINE AND PROCEED. I HAVE HAD THE VECHICLE TOWED 2 TIMES TO THE VOLKSWAGEN AUDI DEALERSHIP HERE IN LAS VEGAS. THE FIRST TIME THE DEALER DID RECALL WORK ON THE ENGINE, CHANGED THE TIMING BELTS AND AIR FILTER. THE SECOND TIME THE DEALER BLAMED THE PROBLEM ON A FAULTY IGNITION SWITCH. AFTER PICKING UP THE CAR MY HUSBAND AND I HAVE STILL EXPERIENCED THE ENGINE CUTTING OUT. THIS IS A POTENTIALLY DANGEROUS PROBLEM ESPECIALLY IN LAS VEGAS WHERE THE TRAFFIC IS INTENSE. I HAVE READ ONLINE AT A TDI FORUM THAT OTHER OWNERS OF THIS CAR HAVE EXPERIENCED THIS PROBLEM AND THAT IT MAY BE DUE TO A FAULTY RELAY IN THE FUSE BOX. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567765September 30, 2002
TIRES, ELECTRICAL SYSTEM
THE CONSUMERS RIGHT REAR TIRE OF THE VEHICLE BECAME FLAT SO THE CONSUMER IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY. THERE WERE FLAMES SHOOTING OUT FROM UNDERNEATH THE VEHICLE. (CAUSE WAS UNKNOWN) BUT THE FIRE REPORT MENTIONED THAT THERE WERE FIREWORKS IN THE TRUNK, BUT THE CONSUMERS DAUGHTER SAYS THAT THERE WAS KITTY LITTER IN THE TRUNK. *SCC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8019576September 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE VEHICLE WOULD INTERMITTENTLY LOSES ACCELERTION WHILE DRIVING IN LOW GEAR. VEHICLE BEEN TO THE DEALER ON TWO OCCASION AND THEY ARE UNABLE TO LOCATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767658September 24, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE LEAK DETECTION PUMP IS PART OF THE EVAPORATIVE EMISSIONS CONTROL ON THIS CAR. WITHIN 2 DAYS OF BUYING IT, THE CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED AND REPLACED THE PUMP BUT LIGHT CAME BACK ON NEXT DAY. SAME PUMP REPLACED AGAIN. SEARCH ON INTERNET AND DISCUSSION W/DEALER INDICATES THIS PART (MADE BY SIEMENS) IS A COMMON FAILURE AND WARRANTY ONLY 24,000 MILES. COST WAS $275 FOR ME TO HAVE FIXED. IF NEW ONES COMMONLY FAIL AND THIS IS EMISSIONS RELATED, SHOULDN'T THERE BE A RECALL? IS THIS THE RIGHT PLACE TO REPORT THIS? NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767404September 19, 2002
ELECTRICAL SYSTEM:IGNITION
A CHECK OF THE VOLKSWAGEN FORUM SHOWS THIS IS A COMMON OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767409September 19, 2002
VISIBILITY:WINDSHIELD
IN THE PAST 12 MONTHS, I HAVE HAD THE WINDOW REGULATOR IN MY VEHICLE REPLACED 4 TIMES. UPON RESEARCHING, THERE APPEARS TO BE (LITERALLY) HUNDREDS OF CUSTOMERS WITH THE SAME COMPLAINT. I UNDERSTAND THERE IS A SHORTAGE OF REPLACEMENT PARTS, THERE NEEDS TO BE A RECALL. WILL VOLKSWAGEN DO NOTHING UNTIL SLAPPED WITH A CLASS ACTION LAW SUIT BECAUSE SOMEONE DIES FROM A WINDOW MALFUNCTION IN AN AUTO ACCIDENT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018995September 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CHECK LIGHT COMES ON AND STAYES ON OR FLICKERES ON AND OFF, INDICATING AN ENGINE PROBLEM, THE COMPONENT WAS RESET ON 4 OCCASIONS BUT THE PROBLEM REOCCURS. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019007September 18, 2002
AIR BAGS:FRONTAL
AT HIGHWAY SPEED CONSUMER REAR ENDED ANOTHER VEHICLE WHEN BRAKES FAILED TO STOP. UPON IMPACT, AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767363September 18, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
MY VEHICLE HAS THE SAME PROBLEM AS DESCRIBED BY YOUR RECALL CAMPAIN ID#01V157000, UNFORTUNATELY, MY CAR IS NOT INCLUDED IN THIS RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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