Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10041058October 1, 2003
ELECTRICAL SYSTEM:IGNITION
ENGINE STARTS TO STALL AND MISFIRES IN TRAFFIC. DEALER REFUSED TO CHANGE RECALLED COILS ON 8-15-03 . CONTACTED VW HELP LINE AND THEY INDICATED THAT THEIR RECORDS SHOW THAT DEALER REPLACED THE RECALLED COILS EVEN THOUGH HE DIDN'T. IT APPEARS THE DEALER FILED A FALSE WARRANTY SERVICE CLAIM WITH VW ACCORDING TO THE INFORMATION THEY RECEIVED. DEALER STILL REFUSED TO CHANGE COILS ON 9-25-03.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037823October 1, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL GAUGE WAS INDICATING INCORRECT AMOUNTS OF GASOLINE IN THE TANK. THE FUEL GAUGE ALWAYS INDICATED A FULL TANK OF GAS. THE DEALER REPLACED THE FUEL SENDING UNIT TO REMEDY THE PROBLEM. A RECALL (01V157000) WAS ISSUED FOR THE FUEL SENDING UNIT BUT THE CONSUMERS VEHICLE WAS NOT INCLUDED DUE TO VIN. THE VEHICLES EXTENDED WARRANTY COVERED MOST OF THE COST. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034288October 1, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE DEALERSHIP WAS UNABLE TO PERFORM THE RECALL FOR THE FILLER NECK RECALL 02 V 026 000 WITHIN A REASONABLE TIME FRAME. THEY WERE MAKING APPOINTMENTS A MONTH TO 6 WEEKS IN ADVANCE.*AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034386October 1, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS RECALL 01V157000 RELATED TO THE FUEL GAUGE. THE FUEL GAUGE WOULD INDICATE THAT THERE WAS MORE FUEL THAN WHAT WAS ACTUALLY IN THE TANK WHICH CAUSED THE VEHICLE TO STALL. FUEL SENDING UNIT HAD TO BE REPLACED. THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO THE AGE AND MILEAGE ON THE VEHICLE. *AK *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026649October 1, 2003
TIRES:TREAD/BELT
AT 10,000 MILES THE TREAD SEPARATED ON THE RIGHT REAR SIDE. THE SAME PROBLEM HAPPENED ON 7/5/2003 AT 22,000. THE TREAD SEPARATED ON THE RIGHT REAR SIDE. MICHELIN XFE MXV4+. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039425September 24, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE TIE ROD ENDS WERE DANGEROUSLY WORN AND NEEDED TO BE REPLACED AT 59,000 MILES. THE VIN FOR THE VEHICLE WAS LOWER THAN THOSE INCLUDED IN AN EARLIER RECALL BUT THE PROBLEM APPEARS TO BE THE SAME. THERE IS NO REASON FOR THE TIE ROD ENDS TO WEAR OUT THAT EARLY UNLESS THEY ARE DEFECTIVE. THIS IS A SAFETY HAZARD AND APPEARS TO RESULT FROM FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039457September 24, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT FAILURE ON SEVERAL OCCASIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040389September 23, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING FOR OVER TWO HOURS VEHICLE CONTINUED TO ACCELERATE, REVVING UP WHEN THE DRIVER ATTEMPTED TO PASS ANOTHER VEHICLE AND STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022511September 23, 2003
AIR BAGS:SIDE/WINDOW
WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE SIDE AIRBAGS DEPLOYED. DEALER NOTIFIED. *AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040289September 22, 2003
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
A SQUEAKING NOISE WAS HEARD WHEN GETTING OUT OF THE VEHICLE OR WHEN APPLYING PRESSURE TO THE HOOD. VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TIE RODS WERE FOUND TO BE WORN OUT ALSO, POWER STEERING FLUID HAD TO BE ADDED ABOUT EVERY 60 DAYS DUE TO A DEFECT IN THE RACK AND PINION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039931September 15, 2003
AIR BAGS
AIR BAG WARNING LIGHT STAYED ILLUMINATED WHILE DRIVING. THIS WAS CAUSED BY A BAD SENSOR THAT RENDERED THE AIR BAGS INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038953September 15, 2003
POWER TRAIN:CLUTCH ASSEMBLY
AT JUST UNDER 60K MILES THE CLUTCH ON MY 1999 VOLKSWAGON GLS V6 PASSAT BLEW. THERE WAS NO SIGN OF THE IMPENDING DIFFICULTY. THIS CAR WAS TOWED TO THE VOLKSWAGON DEALER WHERE PURCHASED. ON THE HIGH END THE COST OF THE REPAIR HAS BEEN ESTIMATED AT $2,200.00 AS THE BLOWN CLUTCH MAY HAVE ALSO CAUSED DAMAGE TO THE FLYWHEEL WICH IS A $750.00 PLUS PART. THE VOLKSWAGON DEALER WILL OFFER A 20% DISCOUNT ON THE REPAIR AS THIS VEHICLE WAS JUST PURCHASED IN 2/03 WITH LESS THAN 52K MILES. VOLKSWAGON OF AMERICA WILL OFFER NO ASSISTANCE WHATSOEVER AS THE CLUTCH IS DEEMED A WEAR-AND- TEAR ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033764September 12, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE VEHICLE SHUT DOWN AND FAILED TO RESTART. *AK THE #4 COIL FAILED. THERE WAS A REPLACEMENT (COIL "L") WHICH WAS NOT AVAILABLE UNTIL APRIL. VW NEVER WARNED THE CONSUMER THAT THE FAULTY "J" COILS WERE REPLACED WITH FAULTY "J" COILS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038578September 10, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING, THE HEADLIGHTS BLEW OUT WHICH CAUSED THE CONSUMER TO ABRUPTLY PULL OVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037505September 9, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
WHILE DRIVING AT MODERATE SPEEDS OF ABOUT 35 TO 45 MPH, CAR ENGINE LOST ALL POWER. ENGINE WAS STILL RUNNING AND ALL ACCESSORIES (LIGHTS, RADIO, ETC.) WERE ON, BUT PRESSING ON THE GAS PEDAL LEAD TO NO MOVEMENT BY THE CAR. EPC WARNING LIGHT CAME ON AT THE TIME OF POWER LOSS AS DID THE ASR WARNING LIGHT. STOPPING THE CAR AND TURNING IT OFF AND THEN BACK ON REMEDIED SITUATION, BUT IT RECURRED ON 9/2/2003 UNDER SAME CONDITIONS. DEALER ANALYSIS SHOWED A STICKING TURBO BOOSTER VALVE AND A BAD OXYGEN SENSOR (THIS IS THE 2ND O2 SENSOR TO BE REPLACED WITHIN A YEAR). DEALER HAD TO ORDER PARTS AND THEY WILL NOT BE IN UNTIL AT LEAST 9/9/2003. MEANWHILE, I HAVE TO DRIVE A 79 MILE ROUND TRIP COMMUTE DAILY IN TRAFFIC, AND FEAR THAT THIS WILL HAPPEN WHEN I AM AT 75 MPH ON THE INTERSTATE. THIS COULD LEAD TO A CRASH WITH POSSIBLE FATALITIES IF IT OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038532September 9, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING HEATER CORE WAS STEAMING THE ENGINE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037569September 9, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL:CRUISE CONTROL
THE PASSENGER DOOR POWER WINDOW DOES NOT WORK MOST OF THE TIME - TRUNK WILL NOT UNLOCK WITH KEY, CRUISE CONTROL ONLY WORKS SOMETIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037228September 4, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MASS AIR FLOW SENSOR NEEDED TO BE REPLACED 4 MONTHS AFTER HAVING THE SECONDARY AIR PUMP AND ACTUATOR VALVE ON THE BACK OF THE HEAD REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037244September 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MALFUNCTION OF ROBERT BOSCH 5.3 ABS MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024264September 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/24/2003, AND THE TEMPERATURE SENSOR WAS REPLACED. SIX DAYS LATER LIGHT THE ILLUMINATED AGAIN.*AK THE VOLKSWAGEN HEADQUARTERS DID PAY FOR THE HOSE WHEN THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AT APPROX. 24,000 MILES. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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