Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10043387October 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CONTINUES TO MISFIRE, LOSES POWER AND STARTS TO STALL WHILE DRIVING . FOUR ATTEMPTS TO CORRECT THE PROBLEM HAVE FAILED. PROBLEM PRESENTS A SIGNIFICANT SAFETY ISSUE FOR DRIVER AND PASSENGERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043294October 21, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
SPARK PLUG IGNITION MODULE FAILURE. CAR SUDDENLY LOST POWER AND CAUSED A POTENTIALLY DANGEROUS SITUATION FOR MY WIFE AND CHILDREN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044420October 21, 2003
VEHICLE SPEED CONTROL
WHILE TRAVELING 40 MPH DRIVER ATTEMPTED TO SHIFT FROM THIRD GEAR TO FOURTH GEAR AND THROTTLE STUCK. CONSUMER IMMEDIATELY PUT THE GEAR SHIFT INTO NEUTRAL TO RELEASE THE THROTTLE. VEHICLE WAS TAKEN TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044421October 21, 2003
STRUCTURE:BODY:DOOR
REAR LEFT DOOR HAS A QUARTER OF AN INCH GAP BETWEEN THE FRAME AND THE DOOR. THIS ALLOWS AIR AND SOMETIMES WATER TO ENTER INTO COMPARTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043242October 20, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS UNIT FAILED FROM DEFECT. I FEEL THAT THIS IS A KNOWN DEFECT IN A MANUFACTURED PART AND VW AMERICA REFUSES TO REPLACE DEFECTIVE UNIT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044160October 17, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE STOPPING AT A TRAFFIC LIGHT OR A STOP SIGN VEHICLE WOULD NOT ACCELERATE WHEN THE DRIVER WAS PRESSING ON THE GAS PEDAL. CONSUMER MADE CONTACT WITH THE DEALER ON SIX OCCASIONS, BUT PROBLEM IS STILL OCCURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043030October 16, 2003
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK DOES NOT LATCH "BOOTLID OPEN." MESSAGE ON DASH AND WARNING BEEP AFTER HITTING BUMPS IN ROAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041754October 14, 2003
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS CONTROL MODULE FAILURE. MY ABS CONTROL MODULE FAILED CAUSING THE LIGHT TO COME ON ALONG WITH AN AUDIBLE ALARM. I HAVE COMMUNICATED WITH MANY INDIVIDUALS WITH THE SAME PROBLEM. THE LOCAL DEALERSHIPS RECOMMENDED REPLACING NOT ONLY THE ABS CONTROL MODULE BUT THE INSTRUMENT CLUSTER AS WELL. THE CONTROL MODULE COSTS APPROXIMATELY $1200 INSTALLED AND THE INSTRUMENT CLUSTER WAS ABOUT $500 INSTALLED. WHEN APPROACHED ABOUT THE MANY PEOPLE HAVING THE SAME PROBLEM THE DEALERSHIPS AS WELL AS THE VW SERVICE CENTER CLAIMED THEY KNEW NOTHING OF THE PROBLEM. THERE ARE SOME PEOPLE WHO ARE BEING REIMBURSED BY THE VW/AUDI SERVICE CENTER FOR THEIR REPAIRS AS IF THERE IS A SILENT RECALL BUT I WAS NOT GIVEN THIS OPTION. I WAS FORCED TO REPLACE THE MODULE MYSELF WHICH SOLVED THE PROBLEM. AT NO TIME DID ANYONE ATTEMPT TO STAND BEHIND THEIR PRODUCT. THIS IS A VERY EXPENSIVE COMPONENT THAT HAS A VERY INEXPENSIVE SUB-COMPONENT THAT IS FAILING. THE CUSTOMER IS LEFT HOLDING THE BAG. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041744October 13, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
3 EMISSIONS SYSTEM FAILURES IN ONE YEAR. SECONDARY AIR PUMP REPLACED TWICE AND MASS AIR FLOW SENSOR REPLACED ONCE. CAR HAS LESS THAN 24000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041588October 10, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS LIGHT CAME ON MY 1995 PASSAT. THE DEALER DIAGNOSIS INDICATED I NEEDED A NEW ABS HYDRAULIC UNIT AT A COST OF $1,768.00. I CONSIDER THIS AN OUTRAGEOUS AMOUNT FOR SUCH AN IMPORTANT SAFETY ITEM. I CONTACTED VWOFA CORPORATE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE THE CAR WAS OUT OF WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041503October 9, 2003
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
TAIL LIGHTS INTERMITTENTLY DO NOT TURN ON WHEN HEAD LIGHTS SWITCH IS ENGAGED. DEALER REPLACED HEAD LIGHT SWITCH UNDER WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041472October 8, 2003
SEATS
I SENSED A ROCKING MOTION IN THE DRIVER'S SEAT, ESPECIALLY WHEN APPLYING THE BRAKES. I REPORTED THE PROBLEM TO THE DEALERSHIP. THEY DETERMINED THE SEAT FRAME HAD BROKEN AT THE POINT OF A SPOT WELD. THEY REPLACED THE FRAME AT A TOTAL COST OF $480.79. THE REPAIR RESOLVED THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041405October 7, 2003
ENGINE AND ENGINE COOLING
OUR CAR HAS BEEN INTO THE DEALER 6 TIMES IN NINE MONTHS. 5 TIMES FOR THE SAME, SERIOUS PROBLEM. THE CAR STALLS WITH NO WARNING AND FOR APPARENTLY NO REASON. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM ONCE, BUT UNABLE TO FIX IT AND UNABLE TO DUPLICATE THE PROBLEM THE NEXT 4 TIMES. I DON'T KNOW WHAT CAUSES THE CAR TO STALL OTHER THAN IT SEEMS TO HAPPEN ON HOT DAYS WHEN THE AIR CONDITION IS ON AND OFTEN IN TRAFFIC. WHEN THE CAR STALLS NEITHER THE BRAKES NOR THE STEERING WILL WORK UNTIL IT CAN BE RESTARTED. VW CANNOT FIX THE CAR AND WILL NOT REPLACE IT OR REFUND MY MONEY. THEIR RESPONSE, "SUE US." *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041424October 7, 2003
ELECTRICAL SYSTEM:IGNITION
FAILURE TO CORRECT MISFIRE AND STALLING PROBLEM AFTER 3 VISITS TO VW DEALER. ENGINE CONTINUES TO MISFIRE AND VW WON'T TRY TO REPLACE ANY OBVIOUS PARTS RELATED TO THE CAUSE. TOLD TO RETURN THE CAR FOR REPAIR FOR THE 4TH TIME WHEN PROBLEM OCCURS AGAIN. CAR HAS BEEN TO 2 VW DEALERS IN 2 WEEKS AND PROBLEM CONTINUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041243October 5, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE CATALYTIC CONVERTER FAILED ON MY WIFE?S PASSAT. THE CAR IS 4 YRS OLD AND HAS LESS THAN 85000 MILES ON IT . THE ESTIMATED REPAIR FROM BILL BARRY VW. TO FIX IT IS AROUND 1600 DOLLARS. I WAS TOLD THAT WHEN I PURCHASED THE CAR NEW THAT THE EXHAUST SYSTEMS NEVER FAIL BECAUSE THEY ARE MADE OF STAINLESS STEEL. BEFORE THAT AROUND 68000 MILES THE CAR BEGAN TO RUN ON 3 CYLINDERS. THEY HAD TO REPLACE A CONTROL MODULE THAT COST ME $612.00 NONE OF THIS WAS COVERED UNDER ANY OF MY WARRANTY. EVEN THOUGH I AM SUPPOSED TO HAVE A 10 YR. OR 100000 MILES. THIS WILL BE OUR LAST VOLKSWWAGEN. IF I WERE TOLD THAT THE EXHAUST SYSTEM WAS WORTH SO MUCH MONEY UP FRONT, WE WOULD NEVER HAVE BOUGHT THIS CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041242October 4, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
1999 VW.PASSAT EXHAUST CATAYLITIC CONVERTER FAILURE AND ENGINE SKIPPING PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041089October 2, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEAT EXCHANGER (CORE) LEAKED WHILE DRIVING, STEAMING UP THE VEHICLE INTERIOR TO IMPAIR VISIBILITY. HOT COOLANT LEAKED INTO PASSENGER'S FOOT AREA. THIS IS VERY SIMILAR TO THE ALREADY ISSUED RECALL # 96V115000. MY CAR IS 1992 VW PASSAT: [XXX]. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042179October 2, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING CHEMICAL FUMES ARE COMING THROUGH THE VENTS. DEALER STATED HEATER CORE FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041012October 1, 2003
SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
AT 62K MILES 3 CONTROL ARMS/BUSHINGS AND TIE ROD END HAVE FAILED FOR NO APPARENT REASON. AUTHORIZED DEALER'S MECHANIC SEEMED SURPRISED THAT THIS PART FAILED SO EARLY. ON THE OTHER HAND, IT SEEMS LIKE IT IS A WELL-KNOWN PROBLEM WITH 2000 PASSATS (AND AUDIS WHICH ARE SUPPOSED TO USE SAME PARTS), AND THE RECALL HAS ALREADY BEEN SUPPOSEDLY ISSUED FOR IN GERMANY. WHY HAS IT NOT BEEN ADDRESSED HERE IN THE U.S. IF IT'S A KNOWN PROBLEM AND SAFETY RISK? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041054October 1, 2003
ELECTRICAL SYSTEM:IGNITION
FAILURE TO PROVIDE REPLACEMENT COILS AFTER MANUFACTURER' S RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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