Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10047917November 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 60MPH THE STOP ENGINE OIL PRESSURE INDICATOR LIGHT ILLUMINATED. VEHICLE WAS TOWED TO THE DEALER, TECHNICIAN INSPECTED VEHICLE AND DIDN'T FIND ANYTHING WRONG. THEN, CONSUMER DROVE VEHICLE AND IT STALLED. DEALER INDICATED ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046808November 12, 2003
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
MY ABS CONTROL MODULE IS NOT WORKING WHICH CAUSES MY ANTI LOCK BRAKES NOT TO WORK. I AM AWARE OF THIS ISSUE HAPPENING ON VARIUOS OTHER VW PASSATS AND I WANTED TO MAKE NHTSA AWARE OF THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046817November 12, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
USB CONTROL MODULE SENSOR MALFUNCTIONS, CAUSING THE "ABS" AND "BRAKE" LIGHT TO FLASH INTERMITTENTLY. ACCORDING TO MY SERVICE CENTER, THE BRAKES STILL WORK FINE, BUT A SENSOR IN THE CONTROL MODULE HAS A PROBLEM, THE COST TO FIX IS OVER $1500 INCLUDING LABOR, THOUGH THERE IS NO ACTUAL PROBLEM WITH THE BRAKES, THEY FUNCTION PERFECTLY. THIS IS A COMMON PROBLEM IN 1998 AND 1999 VOLKSWAGEN PASSATS-YOU CAN READ ABOUT SOME OF THE OCCURENCES HERE-HTTP://WWW.CLUBB5.COM/FORUMS/VIEWTOPIC.PHP?T=60526
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045945November 11, 2003
STRUCTURE
THE FLOOR WELL OF MY VW PASSAT BECOMES WET EVERY TIME IT RAINS. ACCORDINGLY TO THE VW DEALER THERE IS A CRACK IN THE POLLEN FILTER HOUSING WHICH RESULTS IN THE LEAK. I HAVE READ NUMEROUS ACCOUNTS OF THE SAME PROBLEM OCCURING IN OTHER PASSATS, ALONG WITH ELECTRICAL FAILURES. BESIDES BEING INCONVENIENCED, MY CONCERN IS THE POTENTIAL FOR AN ELECTRICAL FIRE AND/OR OTHER ELECTRICAL FAILURES WHICH COULD RESULT IN HARM TO DRIVER, PASSANGER(S) OR OTHER INDIVIDUALS. I WOULD LIKE VOLKSWAGEN TO ACKNOWLEDGE THIS DESIGN FAULT AND RESPOND ACCORDINGLY BY RECTIFYING THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046010November 11, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
2000 VW PASSAT WAGON- LESS THAN 50 THOUSAND MILES- MECHANIC INFORMED US THAT THE TIE ROD ENDS WERE SHOT. CONTACTED VW WITH A COMPLAINT ABOUT THE RATE OF FAILURES OF MANY PARTS OF THIS CAR. THESE FAILURES ARE WHAT WOULD BE CONSIDERED PREMATURE. VW ASKED ME TO BRING IN VEHICLE FOR A THOROUGH INSPECTION AND CONFIRMED TIE ROD FAILURE- REPLACEMENT TO BE AT MY EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045726November 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON AFTER ONLY 300+ MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045755November 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE REAR BRAKE PADS AND ROTORS WERE REPLACE AT 25,000 MILES AND AGAIN AT 50,000 MILES. I FEEL THAT BRAKE PADS (ESPECIALLY ROTORS) SHOULD LAST MORE THAN EVERY 25,000 MILES. I'M APPROACHING 75,000 MILES AND AM ANTICIPATING WHETHER OR NOT I WILL BE REPLACING PADS AND ROTORS ONCE AGAIN!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045680November 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS "BOUNCE"/"STUTTERS" ACROSS THE WIND SHIELD IN LIGHT TO MILD RAIN CAUSING UNSAFE VISIBILITY WHILE DRIVING THE VEHICLE. MANUFACTURER WARRANTS WIPERS FOR PERIOD OF 12,000 MILES, DEALER WAS TOLD ABOUT THE UNSAFE CONDITIONS, HOWEVER THEY DID NOT DOCUMENT MY COMPLAINT. THEY ALWAYS TOLD ME THAT THEY WERE OK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045574November 6, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS AND BRAKE LIGHTS GO ON AND OFF SPORATICALLY ON MY 1998 VW PASSAT. DEALER SAYS ABS CONTROL UNIT (VW PART NO. 8E061411Q) HAS GONE BAD. VW OF AMERICA REFUSES TO COVER IT EVEN THOUGH CAR HAS LESS THAN 50,000 MILES. REPLACEMENT COST IS ABOUT $2500.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037892November 5, 2003
STEERING:LINKAGES:ROD:RELAY:CONNECTING
THE CONSUMER RECEIVED A RECALL REGARDING THE TIE ROD ENDS (RECALL #99V248000) THE VEHICLE WAS LOOKED AT A 53,000, HOWEVER THE DEALER INFORMED THE CONSUMER THERE WAS NO PROBLEM. AT 60,000 MILES THE MECHANIC STATED THE TIE RODS WERE SO WORN THAT HE CONSIDERED THE VEHICLE UNSAFE TO DRIVE, EVEN THOUGH THERE WAS A RECALL, THE MANUFACTURER REFUSED TO HONOR THE RECALL. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046286November 3, 2003
TIRES
PROBLEMS GETTING RECALL REPAIRS APPOINTMENT SCHEDULED.*MR (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046236November 3, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE SULFUR IN THE FUEL INTERACTS WITH CERTAIN ADDITIVES FOUND WIDELY. SULPHER BECOMES DEPOSITED ON CONTACT POINTS OF THREE FUEL SENDING UNITS MOUNTED INSIDE THE FUEL TANK. THIS RESULTS IN THE FUEL GAUGE'S ABILITY TO READ FULL WHILE THE FUEL TANK IS EMPTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045325November 3, 2003
SUSPENSION:FRONT:CONTROL ARM
IT WAS DETERMINED THAT BOTH UPPER AND LOWER LINKS ON MY 2000 PASSAT HAD FAILED WITH 48,000 MILES ON THE CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038780October 31, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE RIGHT HEADLAMP ASSEMBLY HAS DEFECTIVE WIRING ACCORDING TO THE DEALERS SERVICE DEPARTMENT. THIS IS THE FIFTH TIME THE SAME HEADLIGHT HAS GONE OUT SINCE THE CAR WAS PURCHASED UN JULY 2001. THE DEALER INDICATES THAT THE LAST TIME IT WENT OUT IN JUNE 2003 THEY REPAIRED SOME EXPOSED WIRING IN THE HEADLAMP ASSEMBLY. NOW THE WIRING CANNOT BE REPAIRED ANY FURTHER. IT WILL COST OVER $300 TO REPLACE THE UNIT. THE MANUFACTURER WAS NOTIFIED TWICE ABOUT THE PROBLEM. MY MAIN CONCERN IS THE SAFETY ISSUE. WHEN A HEADLAMP GOES OUT YOU LOOSE THE ILLUMINATION ON THE ROADWAY THAT IT SERVES. NOT HAVING THE PROPER ILLUMINATION AT NIGHT CAN CAUSE AN ACCIDENT. ALSO IT HELPS MOTORISTS COMING IN THE OTHER DIRECTION SEE YOUR CAR. THE OTHER OBVIOUS SAFETY HAZARD IS THE FIRE THAT BE CAUSED BY EXPOSED WIRING (SEE ODI ID # 10016924). *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043893October 29, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
WORN TIE ROD ENDS, RESULTING IN VAGUE STEERING ON MY 1998 VW PASSAT (ORIGINAL OWNER) AND REQUIRED. TWO RECALLS WERE ISSUED ON 1998 PASSATS, BUT DEALER AND VWOA ADVISED ME THAT MY VIN WAS NOT ELIGIBLE FOR THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043747October 28, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
FAULTY ABS CONTROL MODULE MADE ABS SYTEM INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043636October 27, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOORS CANNOT BE OPENED FROM THE OUTSIDE. IT STARTED WITH THE LEFT REAR DOOR WHICH I TRIED TO REPAIR MYSELF. THEN IT WAS THE DRIVER DOOR. IT WAS REPAIRED BY THE DEALER AT A HIGH COST. NOW IT IS THE PASSENGER DOOR. THIS IS DANGEROUS AND SHOULD BE THE OBJECT OF A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043660October 27, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUTOMATIC LOCK AND POWER WINDOW ON REAR PASSENGER SIDE DOOR ARE INOPERATIVE. DEALER TOOK TWO ATTEMPTS TO FIX IT. ON THE FIRST, THEY APPLIED SOME ELECTROLYTIC GREASE IN THE HOPE THAT IT WOULD BE ENOUGH. THE NEXT TIME THEY REPLACED THE MOTOR AND LOCK UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043507October 24, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2001 VOLKSWAGEN (VW) PASSAT EXPERIENCED A PROBLEM THAT IS WELL DOCUMENTED IN THE VOLKSWAGEN PASSAT USER COMMUNITY AS FREQUENTLY OCCURRING AND CONFIRMED BY VW SERVICE TECHNICIANS AS A PROBLEM SEEN OFTEN. MY SERVICE TECHNICIAN REPORTED SEEING THIS PROBLEM ABOUT 4 TIMES A MONTH. THE CAR CONTAINS A POLLEN FILTER. THE SEAL AROUND THE POLLEN FILTER FAILED. WHEN THE SEAL FAILS, WATER COMES INTO THE CAR AROUND THE PASSENGER SIDE FOOTWELL, FLOODING BOTH THE FROM AND REAR OF THE CAR, AND, IN OUR CASE REQUIRING ABOUT $600 WORTH OF REPAIR. REPORTED CONSEQUENCES OF WATER COMING INTO THE CAR, INCLUDE (1) SUBSEQUENT FAILURE OF THE INSTRUMENT LIGHTING N THE CENTER CONSOLE, MAKING THE AUDIO, VENTILATION, ANTI-SLIP OVERRIDE AND EMERGENCY FLASHERS MORE DIFFICULT TO ACCESS AT NIGHT; (2) FAILURE OF EITHER THE AIRBAG TRIGGERING MECHANISM OR THE AIRBAG WARNING LIGHT, OWNER CANNOT DISTINGUISH; (3) AND FAILURE OF THE CENTRAL LOCKING SYSTEM (DOORS AND TRUNK -- LOCKED DOORS CANNOT BE UNLOCKED FROM OUTSIDE.) THIS PROBLEM OCCURS WHEN THE CAR GETS WET -- FOR EXAMPLE WHEN DRIVING IN THE RAIN -- AND RESULTS IN FAILURE OF SYSTEMS RELATED TO INTERIOR LIGHTS, ELECTRICAL COMPONENTS, AIRBAGS, AND LOCKS -- ALL CRITICAL FOR SAFETY IN EITHER NORMAL OR EMERGENCY SITUATIONS. VOLKSWAGEN HAS DENIED MY REQUEST FOR FINANCIAL RELIEF FROM THE REPAIR COSTS I INCURRED FIXING THE FAILURE OF THE POLLEN FILTER SEAL IN MY 2001 PASSAT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042251October 24, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE VEHICLE WAS ON RECALL FOR THE PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING . THE DEALERSHIP WOULD NOT HONOR THE RECALL. *NLM *SCC THE DEALER TOLD THE CONSUMER THEY ONLY GET A FEW PARTS IN THE OFFICE A TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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