Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11488339October 7, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
There is a recall with the fuel pump and the manufacturer is claiming that I need to replace certain parts to be able to do the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488207October 6, 2022
AIR BAGS
My horn doesn’t work Airbags don’t work Car cut off 2 times on highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488222October 6, 2022
FUEL/PROPULSION SYSTEM
Fuel pump failure and leaking, the leak is coming from the fuel pump which is located at the top of the gas tank, the gasoline has spilled and covered the gas tank, fuel pump can be accessed by removing passenger seats, fuel/gasoline has leaked through this access and stained passenger seats with gasoline causing inside of vehicle to reek of gasoline. My family’s health and safety is at risk, gasoline and carbon monoxide are very dangerous. I towed the vehicle to Volkswagen Dealership where it was inspected and the technician confirmed it’s a fuel pump failure, Volkswagen service representative also was made aware of the tank covered in gasoline and leak/stain under passenger seats. Vehicle was driving normal never gave any warning signs no dash lights, I noticed this because of the intense gasoline smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487644October 3, 2022
AIR BAGS
Volkswagen has had a history of failed clock springs in which they have not resolved. 2017 Passat with the following items not working due to failed clock spring. Airbag, Horn, cruise control, and all steering wheel controls which impacts vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487699October 3, 2022
ENGINE
Random cylinder misfires. Bank 1: camshaft A (intake), Retard setpoint not reached (over-advanced)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487735October 3, 2022
AIR BAGS
Drivers airbag and horn do not work. According to VW it's due to a defective clock spring. The problem has existed since February 2022 and we still cannot get it fixed. According to VW the part is on back order. The car is available for inspection upon request. This creates a significant safety concern for the driver of the car as the air bag is one of the primary safety features. The problem has been confirmed by the O'Steen VW in Jacksonville, FL. The car does have a warning message that alerted us to the problem. My concern is VW has not been able to fix the problem for over 6 months and still cannot provide a timeframe for when the part will be available. According toe O'Steen VW this is a nationwide issue and that over 8,000 people are waiting on the part, which is very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487321September 30, 2022
STEERING, ENGINE AND ENGINE COOLING, SUSPENSION
The contact owns 2014 Volkswagen Passat. The contact stated that puddles of oil could be found on the ground after parking the vehicle. The contact also stated that while making a turn in either direction the vehicle would wobble causing him to lose control of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the tread in the driver’s and passenger’s side front tires were wearing excessively. The contact stated that the front tires had been replaced multiple times; however, the failure persisted. The contact had taken the vehicle to the dealer on multiple occasions; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 32,103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486836September 28, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
There is a short in the wiring for the tail lights the short in the wires also effects the trunk wiring. The design of the wiring in the trunk bends the tail light wires and wears them out so now there is a short in the tail light, reverse light , fog light and the trunk release. It is very unsafe to have these lights not work and to have a faulty wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486760September 27, 2022
AIR BAGS
Clock spring was replaced then went out again. Daughter now has a car with no air bag, no horn and none of the electrical working on staring wheel. We are told it will take 6 months for the part, but reading online seeing people waiting over 10 months now for the part. Dealer has no solution and says VW needs to take care of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486761September 27, 2022
AIR BAGS, ELECTRICAL SYSTEM, STEERING
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486766September 27, 2022
SUSPENSION
Fractured rear coil spring on a 2015 Volkswagen Passat Limited. There is a current recall, 42J5, for various VW's from 2015 to 2019, but not for the Passat. NHTSA Campaign #19V188000 should cover rear coil springs in all VW"s for the years listed. Same defect, same dangers. I have the coil spring and will save it for a reasonable period of time if an inspection of the unit is needed. Contacted VW customer service and was told coil spring would not be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486348September 26, 2022
SEAT BELTS
Seat belt indicator light comes on while driving. Only vehicle driver was present in car with seat belt secured/locked. After releasing driver belt and reengaging driver belt several times, the indicator light did not change. Driver engaged the passenger belt and indicator went off. There was nothing or no one on the passenger seat to enable the presence detector. The ignition and engine remained on throughout this event. This occurred at least twice within seven days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486034September 23, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Check engine comes on 2014 VW Passat TDI 68,000 miles. Dealer code shows NOx sensor is bad. This car is covered through 2024 and 120000 miles by VW extended emissions warranty due to Diesel emissions fraud settlement with US Government. VW refusing to honor warranty and make repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485368September 19, 2022
AIR BAGS
My vehicle was involved in a crash where Vehicle 1 (V1) ran a red light and my vehicle struck V1 along the rear passenger side door, causing my vehicle to spin 180 degrees. The front end of my vehicle was torn off and no airbags deployed, causing injury to the driver of my vehicle. The driver sustained a concussion and whip lash. My vehicle was traveling under 10mph and V1 was approximately 40-50mph. There were no recall repairs listed for my vehicle, but there was a recall in the past for the airbags. I do believe the airbag recall was repaired by a dealership. My vehicle had no warning/indicator lights on the instrument panel showing any problems with the vehicle or the airbags.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11485010September 18, 2022
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
GAS LEAKING INTO BACKSEAT SOAKING CUSHIONS, Passenger door body door whole stripped and door bolt loosen which could fall off if not tightened every 3 days
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484537September 14, 2022
AIR BAGS
My car has had previous airbag recalls and on 09/07/22 the airbag error is now populating on my dash and is tripping up other lights on dash. I believe the same airbag issue is reoccurring again and needs immediate attention to ensure drivers lives are safe and protected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484292September 13, 2022
AIR BAGS
The clockspring on my 2015 Passat went out at the beginning of July. The part is on major backorder and I was told that it won't be in for at minimum a year. I do not have an airbag, a horn, or access to any of the controls on the steering wheel. My local dealership was of no assistance. There was no warnings when the clockspring failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483857September 11, 2022
AIR BAGS, ELECTRICAL SYSTEM, STEERING
steering wheel clock spring failure which faults steering wheel controls, air bag and horn. Key safety features failed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483905September 11, 2022
AIR BAGS, STEERING, ELECTRICAL SYSTEM
The clock spring has broken again. The clock spring had been replaced on this vehicle in spring 2020, it is currently summer 2022. The vehicle currently has approximately 162,000 miles. I am concerned because the VW dealers state that there is a nationwide back order on this part, with people waiting since early 2022 for the part at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483849September 10, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The defroster failed to keep the windshield fog free. The dealer said the heater core was plugged up and we replaced it now a year and a half later we have the same thing the heater core plugged up. We have not had an accident yet but have come close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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