Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11503043January 22, 2023
STEERING, AIR BAGS
Vehicle originally was taken in for a recall on the clock spring, now having the same issue again start up a couple months ago. The driver side airbag will no longer function under these conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502540January 19, 2023
AIR BAGS
On 1/17/23 I was parking in a parking dot by backing in as I was in reverse I had to turn my steering wheel slightly and noticed that I heard a sound like crunching leaves as I drove in the spot. I proceeded to pull forward and reverse again to make sure I was not hearing wrong. As I left work and turned out the parking lot I heard it again but I noticed that my air bag light popped on and it was saying my front assist was not working and saying air bag error. So by the time I got home I realized that my steering wheel functions were not working at all. Then on top of that my rear detection system is not working properly either I realize that today. I have checked for recalls on the car and have an appointment set for 1/19/23. But this all happened in a matter of a few minutes at (1/19/23) the car will be at the dealership on 1/19/23 for an inspection. I travel for wrk and can’t afford or risk any mishaps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502564January 19, 2023
UNKNOWN OR OTHER
Clock Spring Malfunction: Air Bag Indicator Light, Loss of Function of Horn, Loss of Function of Steering Wheel Controls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502696January 19, 2023
FUEL/PROPULSION SYSTEM
Was driving on the freeway and the vehicle suddenly died. Leaving me stranded in the car left lane with no way to pull over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502721January 19, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Hi , My 2014 Passat driven by a family member struck a parked truck. Luckily, nobody was hurt! The parked car was not occupied and the driver of the Passat was able to exit the vehicle unharmed. The speed was about 35 mph and the air bags deployed. This front collision resulted in a major fire that totally destroyed the car. The insurance company (Progressive) is currently in the possession of the car. And one other important thing to note is that, about 2 years ago, this car was also involved in a different accident when it reared a car. That collision did not result in the deployment of the air bags but caused lots of damage. The radiator and lots of the plastic in the front needed replacement at that time. I don't recall the exact amount for the damage, but we ended up paying the full 2k deductible to get the car back.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11502406January 18, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Mice and rodents just love eating various electrical wires, vacuum lines, diesel fuel lines (both from tank to engine & return lines), etc. Never once had any animals issues with my other vehicles. Discovered that VWoA thought it would be a brilliant idea to use Soy in the manufacturing of electrical insulation, fuel hoses, vacuum lines, etc. ANIMALS LIKE EATING SOY. Very frustrating. My vehicle has been disabled before and one time I sprang a nice leak, leaving a trail of diesel behind me. Since all repairs and parts were ordered and conducted at local VW dealership. All records are both on carfax & stored in VWoA servers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502087January 17, 2023
ENGINE, POWER TRAIN
Car has low oil pressure come up. After new oil change around 2,000 mile the oil has disappeared/burned away. I had falcone check 3 different times. They see no leaks or issue. Due to this my engine Knocks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502249January 17, 2023
STEERING
The Clock Spring issue that was recalled on 2012-2014 Passat's occurred on my vehicle which was manufactured July 2014 as a 2015. The car only has 60k miles on it. Clicking while turning the wheel, no steering wheel controls work and air bag light is on meaning it will not deploy and my vehicle will not pass inspection. I have spent days calling the dealer and left messages but they are not returning my calls. From the my research it appears that my vehicle is not covered by the current recall so in addition the safety concern I will pay a large sum to fix this issue and have no idea how long it will last. I've read where some of the clock springs fail at 30k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500630January 7, 2023
AIR BAGS
The front seat passenger side air bag sensor switch is out. This is a common problem on the VW, Audi's and similar. The failure of the airbag switch puts the passenger at risk. No good reason that the switchs should go out so soon in the models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500091January 4, 2023
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2014 Volkswagen Passat. The contact stated that while the vehicle was parked, she noticed an excessive amount of fluid underneath the vehicle. The vehicle was taken to an independent mechanic, who performed an unknown repair; however, the failure recurred. The vehicle was then taken to another independent mechanic, who performed an oil change and added antifreeze. The next morning, the contact inspected the vehicle and noticed the oil and antifreeze were empty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500131January 4, 2023
POWER TRAIN
We owned vehicle approx 8yrs and in late 2022 will driving/on highway 55mph or local roads like Broadway 15-20mph the vehicle goes into neutral. VErY dangerous it wil work as it should after a restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499676January 1, 2023
STEERING
Steering Lock Warning Light flashes yellow and car takes two to three attempts to start. Periodically light changes to red with audible. Car occasionally shuts down while driving but recovers before stopping completely. This has been happening for over a year and is now getting significantly worse. Dealer serviced about 4 weeks ago and key fob replaced but no other notations. Full dealer inspection but no mention about this issue. There seems to be a lot of comments about this issue. Please research as it is definitely not a "one-off".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499132December 28, 2022
VEHICLE SPEED CONTROL
I was taking an exit ramp onto the highway when my car just started accelerating on its own. I pulled onto the highway and was cruising at 55 mph. The car then jerked a little and started to accelerate past 60 then to 70. I pressed the brakes and nothing happened. My car then accelerated to 80 mph. I continued pressing the brakes to try to slow down but nothing happened. Then I heard a loud crack sound and all of a sudden the car started to slow down. That is when I realized it had actually shut off. So I pulled to shoulder and had it towed to a mechanic shop. It turns out the road hazard that I ran over was probably what saved me from serious injury or death. It busted my oil pan and that is what caused the car to shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499196December 28, 2022
AIR BAGS, STEERING
Unsure how this problem arose, but suddenly the airbag error light appeared and non of the controls on the steering wheel work. This also includes the horn, and airbag. From googling it appears there was a recall for the 2013 VW Passat for a faulty clock spring in the steering wheel which can cause the airbag light to appear and be faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499252December 28, 2022
FUEL/PROPULSION SYSTEM, SUSPENSION
Vehicle has major fuel pump issue, currently at 132,000 and noticing loss of power, car shaking, and occasional stall. A code reader is unable able to detect the issue which is a major concern. I have contacted the volkswagen Manufacturer and I consistently keep getting ignored after bringing up the recall that was put out for the fuel pump. While driving on the highway my rear and front suspension failed and dropped suddenly while moving slowly during traffic. I whave only been able to repair the front shocks and struts so far, but the rear are needed as well. I would like to state that all the parts are original manufacturer parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499015December 27, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2012 Volkswagen Passat. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power with the battery warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was then towed to a local dealer who informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498876December 26, 2022
ELECTRICAL SYSTEM
Please see attached uploaded file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498803December 25, 2022
FUEL/PROPULSION SYSTEM
My gas tank is leaking gas out of the top onto the ground and fumes are coming into the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497971December 19, 2022
STRUCTURE:BODY
Door latch failed to lock driver door. Door can't lock and will fly open when your operating. Acted up on a cold day where it wouldn't open then got stuck in the open position and wouldn't lock afterwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497976December 19, 2022
STRUCTURE:BODY
The drivers door lock will stop working, in freezing temperatures and keep the interior door handle from unlocking the door. This morning I had to get out my passenger door, and that could be a problem in an emergency situation. The car/latch assembly is available for inspection. The problem has been reproduced and TSB# 57-14-01 documents it. No warning lamps, indicators, noises, etc that the latch will not happen. You pull the handle, and the door does not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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