Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10222606March 28, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE CHECK ENGINE AND OIL LIGHTS ILLUMINATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT FELT AS IF THE REAR TIRES WERE LOCKING. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS COMPUTER CHIP FAILURE WITH THE ABS AND THE ENTIRE COMPUTER NEEDED TO BE REPLACED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 82,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222471March 27, 2008
STRUCTURE
THE DISTANCE BETWEEN THE ACCELERATION PEDAL AND THE BRAKE PEDAL SEEMS MUCH SHORTER THAN IN OTHER CARS (IE, MY TOYOTA CAMRY)...I WILL NOT DRIVE OUR PASSAT 2006 2.0T BECAUSE THERE HAVE BEEN INSTANCES WHEN MY TENNIS SHOE HAS HIT BOTH PEDALS IN THE ATTEMPT TO APPLY THE BRAKES. THIS MUST BE A CONTINUATION OF THE AUDI5000 "SUDDEN ACCELERATION" PROBLEMS OF THE EARLY 1980'S?,,,,,, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222099March 24, 2008
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS AND HAZARDS WORKED PERIODICALLY. NOW THEY HAVE STOPPED WORKING ALL TOGETHER. WENT TO VW BUT WAS TOLD THAT NHTSA RECALL 04V584000 DOESN'T COVER MY CAR BECAUSE OF THE VIN NUMBER AND THEY COULDN'T TELL ME FOR SURE WHAT THE PROBLEM IS WITH OUT MY PAYING THE 150.00 DIAGNOSIS FEE FIRST, THEN I WOULD HAVE TO PAY ALMOST 100.00 AN HOUR FOR THEM TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221970March 21, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY AND SHUT DOWN IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE THEN SKIDDED INTO AN INTERSECTION AND ALMOST STRUCK A CHILD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE IGNITION COIL HOUSING BURNED. THE DEALER WOULD NOT REPAIR THE VEHICLE OR ALLOW HIM TO PAY $785 WITH A CREDIT CARD TO REPAIR THE IGNITION COIL. THE TURBO COIL ALSO FAILED; HOWEVER, THE DEALER DOES NOT AGREE WITH THIS DIAGNOSIS. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CONTACT ALSO SMELLED ELECTRICAL WIRING BURNING. HE STATED THAT OIL BREAKS DOWN PREMATURELY, WHICH CAUSED THE ENGINE TO SEIZE AND THE VEHICLE TO OVERHEAT. THE MANUFACTURER STATED IN WRITING THAT THEY SEE NO REASON WHY THEY SHOULD OFFER ANY ASSISTANCE, AND THAT THERE WAS A PREVIOUS RECALL ON A CASE BY CASE BASIS RELATED TO OTHER ENGINE FAILURES. THE FEDERAL TRADE COMMISSION COMPLAINT NUMBER WAS 13323205. THE CURRENT MILEAGE WAS 101,222 AND FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10221985March 21, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING DOWN THE STREET WHEN MY PASSENGER SIDE FRONT WINDOW FELL DOWN INTO THE DOOR. THE IS THE SECOND TIME FOR THIS WINDOW AND THE FOURTH TIME OVERALL. EVERYTIME ITS BEEN THE WINDOW REGULATOR. THIS COST ME $392 EVERYTIME. I DRIVE MY CAR ONCE OR TWICE A WEEK. THIS SHOULD NOT HAVE HAPPENED FOUR TIMES WHEN I HAVE LESS THAN 60,000 MILES ON MY CAR. I KNOW MANY PEOPLE WITH THE SAME PROBLEM BUT WHO DO WE COMPLAIN TO? AND WHEN WE DO IT FALLS ON DEAF EARS. I CAN'T TAKE IT ANYMORE. ALSO MY CRUISE CONTROL DOES NOT WORK AND THEY WANT ME TO SPEND ANOTHER $300+ TO PUT A NEW TURN SIGNAL IN. ALSO, MY PASSENGER SIDE, SIDE AIRBAG HARNESS AND AIRBAG ITSELF ARE BAD. THEY WANT AT LEAST $600 TO FIX IT. I HAVE A 1999 PASSAT WITH 55,000 MILES AND IT'S A MONEY PIT ! PLEASE HELP ME!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221840March 20, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS MODULE ON MY 2001 VW PASSAT FAILED. THIS WAS A $1000 REPAIR. I T FAILED AT ABOUT 81,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221843March 20, 2008
ENGINE AND ENGINE COOLING
ON START-UP, ENGINE TROUBLE LAMP COMES ON, SOMETIMES STEADY SOMETIMES BLINKING. IF BLINKING, VEHICLE MISFIRES, ENGINES SHAKES VIOLENTLY. SUBMITTED TO VW, INC.-OWNED DEALERSHIP REPAIR FACILITY ON 4 OCCASIONS FOR SAME PROBLEM. VEHICLE HAS BEEN IN REPAIR FACILITY FOR 15 OF THE LAST 30 DAYS. VEHICLE PURCHASED 01/2007 AND TO DATE HAS BEEN DRIVEN 6,500 MILES. DEALER REPAIR REP SAYS VW CANNOT IDENTIFY SOURCE OF PROBLEM, AND HAS NO IDEA WHEN THE REPAIR WILL BE COMPLETED. DEALER DENIES THAT ANY TSB HAS ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221375March 16, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE SECOND TIME THAT THE WINDOW REGULATOR HAS GONE OUT ON MY 2002 VW PASSAT 4MOTION GLX. THE FIRST TIME THIS HAPPENED THE DRIVERS WINDOW REGULATOR FAILED DUE TO A CORRODED CABLE IN THE ASSEMBLY. THE MOST RECENT JUST HAPPENED TO THE REAR PASSENGER REGULATOR, BUT THIS TIME THE PLASTIC ASSEMBLY THAT HOLDS THE GLASS WINDOW BROKE AND AND THE WINDOW FELL DOWN IN TRAFFIC. I AM VERY MECHANICALLY INCLINED AND HAVE FIXED BOTH OF THESE PROBLEMS ON MY OWN TIME, AT MY OWN EXPENSE. JUST WONDERING IF ANYONE ELSE IS EXPERIENCING THESE PROBLEMATIC ISSUES. THANK YOU, DARIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221320March 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
1. MY WIFE WAS DRIVING THE CAR (2004 VOLKSWAGEN PASSAT GLS, 1.8 L TURBO), AND IT FELT LIKE IT WAS HAVING TROUBLE SHIFTING FROM FIRST GEAR TO SUBSEQUENT GEARS. IT WAS SUDDEN, NOT GRADUAL BY ANY MEANS - THE CAR JUST STARTED TO HESITATE WHEN SHIFTING, AND THE MIL LAMP WAS LIT...THIS HAPPENED IN HEAVY TRAFFIC IN THE DETROIT SUBURBS - NOT AN IDEAL TIME TO NOT BE ABLE TO ACCELERATE. 2. THE TRANSMISSION WAS REPLACED UNDER MY POWERTRAIN WARRANTY (IT'S MY OPINION THAT THIS WAS AN UNNECESSARY REPLACEMENT). UPON FURTHER INVESTIGATION, IT WAS FOUND THAT THERE WAS A WATER LEAK IN THE VEHICLE, AND THE PASSENGER SIDE FLOORBOARD WAS FILLED WITH WATER, INUNDATING THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT THIS DAMAGED THE MODULE, AND EFFECTIVELY RENDERED THE CAR IS NOT ABLE TO BE DRIVEN. 3. THE TRANSMISSION CONTROL MODULE IS BEING REPLACED, AS WELL AS A "SEAL" THAT CAUSED THE WATER INTRUSION (I HAVEN'T BEEN ABLE TO GET OUT OF THEM WHICH SEAL WAS REPLACED - THIS CAN BE ADDRESSED WITH A FOLLOW-UP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220859March 12, 2008
POWER TRAIN
3 1/2 MONTHS AFTER PURCHASING MY 2002 VW PASSAT, I WAS DRIVING ON THE HIGHWAY WENT MY OIL PRESSURE LIGHT CAME ON WITH A GRINDING NOISE AND THE COMPUTER ADVISED ME TO SHUT DOWN MY ENGINE IMMEDIATELY. I THOUGH MY OIL WAS LOW SINCE I MISSED MY LAST OIL CHANGE AND WAS PLANNING ON GETTING ONE DONE THAT WEEKEND AND ADDED MORE OIL TO MY CAR. THE PROBLEM NEVER WENT AWAY AND I HAD TO TOW MY CAR TO THE VW DEALER (HERITAGE VW). I WAS CHARGED $1178 FOR A DESLUDGE BECAUSE THE WARRANTY WAS NO GOOD SINCE MY OIL CHANGED WAS OVERDUE. AFTER THE DESLUDGE MY CHECK ENGINE LIGHT CAME ON AND THE DEALER TOLD ME THAT MY TIMING WAS OFF AND WOULD REQUIRE ME TO PAY ANOTHER $1100 TO REPAIR THE PROBLEM. I REMOVED MY CAR FROM THEIR SHOP BECAUSE I DID NOT HAVE THIS ISSUE WHEN I BROUGHT MY CAR TO THE DEALER AND NOW I HAVE TO PAY TO REPAIR, THEIR ERROR. I WOULD LIKE VW TO PAY FOR THEIR FAULTY ENGINEERING OR POOR WORKMANSHIP, SINCE THE SLUDGE BUILDUP SEEMS TO BE A DEFECT AND NOT A MAINTENANCE ISSUE HAS THEY CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220828March 11, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1. NO EVENT LEAD UP TO THE FAILURE 2. FUEL LEAK; STRONG GAS FUMES WITHIN CAR. LEAK & FUMES MORE PROMINENT WITH WARMER WEATHER. 3. VW DEALERSHIP FOUND GAS LEAKING FROM (3) LOCATIONS INCLUDING NIPPLE & PLASTIC SEAMS WHERE CLIPS ARE ATTACHED. GAS TANK WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220545March 10, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AFTER A GAS FILL IN FEBRUARY 2008 A STRONG ODOR OF GASOLINE WAS EVIDENT. UPON INSPECTION, IT WAS NOTED THAT GAS WAS LEAKING ONTO THE PAVEMENT UNDER THE CAR. THE PROBLEM SEEMED TO RESOLVE ITSELF AFTER ABOUT 1/4 TANK OF GAS WAS BURNED. AFTER THE NEXT FILL, THE PROBLEM RECURRED. THE DEALERSHIP DETERMINED THAT A SENDING UNIT HAD FAILED, WHICH WAS REPLACED. AGAIN THE PROBLEM RECURRED UPON FILLING THE GAS TANK. THE DEALERSHIP THEN DETERMINED THAT THERE WAS A BROKEN VENT ON THE FUEL TANK CAUSING THE LEAK WHICH REQUIRED A REPLACEMENT TANK. DURING ALL OF THIS THERE WAS NEVER A WARNING LIGHT THAT WOULD ALERT TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220665March 10, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL SLUDGE CAUSES OIL PUMP TO FAIL DAMAGING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219877March 3, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVERSIDE HEATED SEAT CAUGHT ON FIRE. BURNT 2 SMALL HOLES THROUGH SEAT AND THE POCKET OF MY WIFE'S PANTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219932March 3, 2008
STRUCTURE
I WAS DRIVING AND LOOKED OVER TO SEE SMOKE ROLLING UP FROM MY CENTER CONSOLE/ARM REST I LIFTED UP THE ARM REST AND SAW THE SMOKE COMING FROM THE FRONT END. I PUT MY HAND OVER IT WHICH STOPPED THE SMOKE AND I DROVE TO THE DEALERSHIP. THE ONLY THING NEAR IT WAS 2 BOTTLES OF WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219330February 27, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. THE CONTACT HAS TAKEN HIS VEHICLE TO THE GARAGE AND THE DEALER EIGHT TIMES. THE ENGINE HEAD WAS REPLACED AT 42,000 MILES AND THE TURBO CHARGE IS CURRENTLY FAILING. THE CONTACT STATED THAT THE REPAIRS COST MORE THAN THE ACTUAL PRICE OF THE VEHICLE. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE REPLACED IN ORDER TO CORRECT THE TURBO CHARGE. THE REPLACEMENT WOULD COST $1,000. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 03/18/08. *LJ UPDATED 03/18/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219352February 27, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EQUIPMENT:ELECTRICAL
ABS MODULE ON MY 2001 VW PASSAT FAILED. THIS WAS A $1000 REPAIR AND AFTER READING HUNDREDS OF THREADS ABOUT OTHER PASSAT ABS MODULES FAILING, SOMETHING SHOULD BE DONE ABOUT THIS AND VW SHOULD RECALL THIS PART AND GIVE PEOPLE THEIR MONEY BACK WHO HAVE ALREADY PAID FOR THE REPAIR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219126February 25, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER REPLACING THE FUEL PUMP (UNDER RECALL) ON MY 2003 VW PASSAT IN OCTOBER, 2007, I BEGAN TO NOTICE A PERIODIC GAS LEAK FROM AROUND THE GAS TANK. IN DECEMBER, 2007, I HAD A LOCAL MECHANIC INVESTIGATE AND HE COULD FIND NOTHING WRONG. MY TANK LEAKED AGAIN LAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218819February 21, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE SEAT HEATER IN MY 2003 PASSAT GLS BURNT MY LEG ON THE LOWEST SETTING. IT ALSO MELTING A HOLE IN THE CLOTH INTERIOR AND DISCOLORED OTHER SPOTS. AT THIS POINT IT HAS NOT BEEN REPLACED SO THE SEAT IS AVAILABLE TO LOOK AT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10218529February 19, 2008
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
MY 2007 VW PASSAT WAGON HAS 3 TIMES ON TRIPS LONGER THAN 4 HOURS IN 0 DEGREE WEATHER STARTED CHUGGING AND SHAKING ON THE HIGHWAY. EACH TIME HAS BEEN WORSE AND LASTED LONGER. THE FIRST TIME A CALL TO A VW DEALER SAID IT WAS THE GAS CAP AND IT WOULD BE OK. THE SECOND TIME A SUBARU MECHANIC DIAGNOSED MISFIRING AND A BAD COIL SO I TOOK IT TO A VW DEALER WHO SAID THERE WAS NOTHING THEY COULD FIND WRONG TO FIX. THE THIRD TIME I WAS NEARLY STRANDED ON A REMOTE HIGHWAY. I EVENTUALLY GOT HOME TO MY PRIVATE MECHANIC WHO AGREED IT WAS MISFIRING AND A BAD COIL AND WILL FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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