Volkswagen Passat Complaints
7,897 consumer complaints on file.
- #10218269February 17, 2008ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2003 PASSAT AND HAVE BEEN IN FOR TWO COILS, ENGINE LIGHT, BACK HATCH LOCK BROKEN, FUEL PUMP BUT THE MOST IMPORTANT ONE THUS FAR WAS WHEN I TOLD THEM MY OIL PRESSURE LIGHT CAME ON TWO DAYS PRIOR AND THEY TOLD ME IT WILL COST 4000.00 TO FIX IT BECAUSE THE ENGINE IS FULL OF SLUDGE. I WOULD PRODUCE RECEIPTS FOR SERVICES THAT I ACTUALLY DO REGULARLY EVERY 3-4 THOS. MILES OR THREE MONTHS. HOWEVER THEY INFORMED ME FROM VW OF AMERICA THAT 99% OF THE PEOPLE HAVE TO PAY FOR IT BECAUSE THEIR RECEIPTS DON'T MEET THE REQUIREMENT OF THE MILEAGE OF THE SERVICES. THEY STATE THAT IT MUST BE DONE PRIOR TO 5 THOS. MILES BUT THE BOOK STATES EVERY 7 THOS. MILES FOR SERVICES TO BE DONE. WHEN I BOUGHT THE CAR THEY DIDN'T TELL ME THAT I SHOULD USE THE EXPENSIVE FILTERS/AND SYNTHETIC OILS WHEN SERVICING THE CAR. IS EVERYONE '!@#$% OUT OF LUCK ON THEM COVERING THIS. AND ONCE DONE WHAT PREVENTS IT FROM DOING IT AGAIN? I AM GETTING RID OF THIS ASAP AND NEVER BUYING ANOTHER VW EVER! I WILL SPREAD THE WORD ABOUT BUYING A VW TO EVERYONE I KNOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218272February 17, 2008SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DEFECT WITH THE DRIVER SIDE HEATING COIL IN THE SEAT - TODAY DURING A 5 MINUTE DRIVE I BEGAN TO SMELL SOMETHING BURNING ON THE INTERIOR OF MY CAR AND FELT A BURNING SENSATION ON MY LEG. I IMMEDIATELY STOPPED THE CAR AND TURNED IT OFF TO INVESTIGATE. UPON EXISTING THE VEHICLE I SAW BURNING EMBERS ON THE SEAT AND A 1/4" HOLE. I WAS FORCED TO SMOTHER OUT THE FIRE. I HAVE SINCE TURNED OFF THE HEATERS AND REFUSE TO USE THEM UNTIL THE PROBLEM IS RECTIFIED. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10218144February 15, 2008ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THE VEHICLE WAS IN FOR REPAIRS AT 42K MILES, WHILE UNDER THE WARRANTY IN 2004. THERE WAS AN OIL LEAK AND THE CAR WAS RUNNING ROUGH. THEY STATED THEY REPLACED A FLANGE THAT WAS CRACKED, THE OIL PUMP/BALANCE SHAFT SPROCKET, CHAIN TENSIONER. WHEN I GOT THE CAR BACK IT WASN'T RUNNING RIGHT, VERY, VERY ROUGH AND LOUD (IT'S A DIESEL BUT USED TO BE QUIET). IT TURNS OUT THEY DID NOT BALANCE THE BALANCE SHAFT WITH THE ENGINE, THEY ORDERED THE PART/TOOL TO DO THIS. NEARLY 1K MILES LATER, AFTER THEY TOLD ME IT WAS SAFE TO DRIVE, THEY CALLED ME TO COME IN AND HAVE IT BALANCED, WHICH I DID. AT 65K MILES, ROUGHLY 9-10 MONTHS AFTER THIS INITIAL REPAIR, THE CHAIN SNAPPED FOR THE OIL PUMP. THE SPROCKET ON THE OIL PUMP THAT THEY REPLACED ALONG WITH THE CHAIN TENSIONER WERE DESTROYED. THE SPROCKET HAD OLD AND NEW WEAR, THE CHAIN TENSIONER ENDED UP IN PIECES, AND THE CHAIN SHOULD HAVE BEEN REPLACED THE INITIAL TIME BUT WAS NOT. THE CHAIN SNAPPED. THE ORIGINAL FLANGE THAT WAS LEAKING WAS ALSO LEAKING AGAIN. THIS CATASTROPHE LED TO THE CRANKSHAFT NEEDING TO BE REPLACED AS WELL AS THE TURBO WHICH WAS IMMEDIATELY STARVED FOR OIL AND BURNED UP TOO. THE ENGINE WAS REBUILT (BOTTOM END), TURBO REPLACED, NEW CRANK, AND CURRENTLY IT STILL CANNOT BE DRIVEN DUE TO ELECTRICAL OR MECHANICAL PROBLEMS ASSOCIATED WITH THE REPAIR AND FAILURE. VW OF AMERICA STATED THE PARTS THEY REPLACED DID NOT FAIL, AND IF THEY DID THEY ONLY HAVE A 12MO/12K MILE WARRANTY ON THEM. THE WARRANTY FOR THE CAR WAS UP AT 50K MILES. THERE ARE NUMEROUS COMPLAINTS ON THE FORUMS AND MESSAGE BOARDS IN REGARDS TO THE BALANCE SHAFT AND COMPONENTS (CHAIN, TENSIONER, SHAFT, HEX SHAFT, SPROCKET) BEING FAULTY OR FAILING. MANY ARE HAVING PROBLEMS SHORTLY AFTER THE WARRANTY IS UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217645February 11, 2008FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LAST SATURDAY (FEB.9, 2008) AROUND 11:00AM, WHILE I WAS PICKING UP MY TWO DAUGHTERS FROM BALLET SCHOOL (BOSTON BALLET, 19 CLARENDON STREET, BOSTON), THE CHECK ENGINE LAMP STARTED TO BLINK AND I COULD FEEL MY CAR (2002 PASSAT WAGON, ALL WHEEL DRIVE) WAS A LITTLE BIT SHAKING. AS THE CAR MANUAL SAYS, I DROVE IN LOW POWER TO THE CLOSEST VOLKSWAGEN DEALERSHIP (BOSTON VOLKSWAGEN, 168 WESTERN AVENUE, ALLSTON). WHILE I WAS DRIVING TO THE DEALERSHIP, I SAW SOME SMOKE COMING OUT FROM THE FRONT HOOD (RIGHT FRONT SIDE). WE (MY DAUGHTERS, MY WIFE, AND MYSELF) GOT THE DEALERSHIP AROUND 11:30AM. A SALES CONSULTANT (MICHAEL PETERSANTE) AND ANOTHER PERSON THERE SAW MY CAR, AND SAID THAT MY CAR POSSIBLY WOULD CATCH ON FIRE. WE EVACUATED FROM THE CAR, THEY MOVED ALL THE CARS AROUND MY CAR TO THE OTHER PLACE. THE DEALER CALLED FOR A FIRE DEPARTMENT. BEFORE THE FIRE DEPARTMENT CAME IN, WHILE I WAS LOOKING AT MY CAR FROM THE INSIDE OF THE DEALERSHIP BUILDING, I COULD SEE THE FLAME COMING OUT ABOVE THE RIGHT FRONT WHEEL IN THE CAR (SOMEWHERE THE ENGINE IS LOCATED) AND SMOKE FILLING UP INSIDE OF MY CAR. THE FIRE DEPARTMENT (BOSTON FIRE-ENGINE 41, LADDER 14, UNIT D11) CAME AND PUT OUT THE FIRE. A POLICE OFFICER (BOSTON POLICE DISTRICT 14, 301 WASHINGTON STREET, BRIGHTON) CAME AFTER THE FIRE WAS EXTINGUISHED (ARRIVED AT 11:53AM), AND CHECKED OUT THE SCENE AND HAD MY CAR, WHOSE FRONT PART (ENGINE COMPARTMENT) WAS ALL BROKEN AND CRUSHED WHILE THE WIRE WAS PUT OUT, BE TOWED. IT WAS HARD TO BELIEVE THAT A 5-6 YEARS OLD CAR CAUGHT ON FIRE WHILE I WAS DRIVING AND IN JUST 30 MINUTES REACHED TO SUCH SITUATION. FORTUNATELY, WE WERE CLOSE TO THE DEALERSHIP AND WERE ABLE TO GET THERE BEFORE THE WORST THING HAPPENS. AND AGAIN, VERY FORTUNATELY, MY FAMILY WAS ABLE TO GET AWAY TO THE SAFE PLACE BEFORE THE WORST THING HAPPENS. BUT IF IT HAPPENED 10 MINUTES EARLIER OR IF IT TOOK 10 MINUTES LONGER THAN ACTUALLY IT DID TO GET THERE, THINGS THAT I DON'T EVER WANT TO IMAGINE COULD HAPPEN TO MY FAMILY. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10217339February 7, 2008ELECTRICAL SYSTEM:IGNITION
DRIVING HOME FROM WORK ONE AFTERNOON, I NOTICED MY ENGINE SEEMED TO BE SHAKING SLIGHTLY. I PULLED OVER AND EVEN IN PARK, I COULD FEEL THE MOMENTUM OF SOMETHING IN THE ENGINE CAUSING MY CAR TO SHAKE. BY THE TIME I GOT HOME, MY ENGINE LIGHT HAD TURNED ON. I BROUGHT IT TO A VW DEALER AND UPON INSPECTION THEY FOUND THAT MY IGNITION COILS NEEDED REPLACING. UPON SEARCHING ONLINE, I FOUND SEVERAL PRESS RELEASES ABOUT ISSUES WITH THE VW IGNITION COILS, AND PENDING DEFECT INVESTIGATIONS RELATING TO THE COILS AND FIRES RESULTING. I AM THANKFUL THAT I DID NOT FIND MYSELF IN THIS SITUATION BUT I AM SURE THAT IF I HAD NOT BEEN PAYING ATTENTION THIS PROBLEM COULD HAVE HAD A FAR WORSE OUTCOME. I AM NOW DEEPLY CONCERNED ABOUT MY SAFETY IN THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217349February 7, 2008SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
VW PASSAT 1999 - FAILING ABS MODULE (ABS,OIL,BRAKE LIGHTS ON). INTERNET RESEARCH SHOWED HUNDREDS OF SIMILAR COMPLAINTS. VW SHOULD AT LEAST FIX THIS FOR ORIGINAL OWNERS. MY LIGHT HAS BEEN ON FOR OVER A YEAR. I WAS QUOTED $1400 TO REPAIR YET IT IS A BAD SOLDER JOINT ON THE ABS CIRCUIT BOARD. VW NEEDS TO REPLACE THE MODULE. SO MUSH FOR VW SAFETY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217091February 6, 2008ENGINE AND ENGINE COOLING:ENGINE
OIL SLUDGE -- NEED NEW ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217315February 6, 2008ENGINE AND ENGINE COOLING
OIL SLUDGE PROBLEM WITH MY 1.8T ENGINE IN A 1999 VW PASSAT AFTER GETTING OIL CHANGES WITH SYNTHETIC OIL NOW I'M WITH OUT A VEHICLE AND MY JOB REQUIRES ME TO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216951February 5, 2008ENGINE AND ENGINE COOLING:ENGINE
MECHANICAL DEFECT IN THE 2002 VW PASSAT THAT CAUSES SLUDGE BUILD UP IN THE ENGINE ON AUGUST 8, 2006 WHICH IN TURN CAUSED THE ENGINE TO BREAKDOWN ON SEPT. 29, 2006 AND OTHER ASSOCIATED MECHANICAL PROBLEMS LIKE STALLING APPROXIMATELY JUNE 2007 AND FAILURE OF FRONT WHEEL SUSPENSION ON FEBRUARY 3, 2008 UPON EXITING THE HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217040February 5, 2008SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
WHEN I STARTED MY 2002 PASSAT STATION WAGON YESTERDAY, THERE WAS NO POWER ASSIST FUNCTION ON THE BRAKES. THIS WAS EXPERIENCED TWO DAYS IN A ROW, AND BRAKING WAS EXTREMELY DIFFICULT. BRAKING DISTANCE WAS GREATLY INCREASED OVER WHAT IT HAD PREVIOUSLY BEEN. THIS PHENOMENON HAPPENED WHEN I FIRST STARTED DRIVING THE VEHICLE AFTER IT WAS PARKED A WHILE. PUMPING THE BRAKES SEEMED TO IMPROVE THE EFFECTIVENESS OF THE BRAKING, BUT NEVER ENOUGH TO GIVE ME CONFIDENCE THAT I COULD STOP WHEN I NEEDED TO. I HAVE TAKEN THE CAR TO THE DEALER, AND THEY HAVE SAID THE MASTER CYLINDER NEEDS REPLACING. I PARTICIPATED IN THE AIR PLENUM RECALL AND HAD THE AIR PLENUM REPLACED ON 9/7/07. I AM SENDING IN THE PRESENT COMPLAINT AFTER READING THE NHTSA ACTION # PE07018. THE PROBLEMS WITH THE BRAKES IN COMPLAINT #PE07018 SOUND VERY MUCH LIKE MY PROBLEM, AND I THOUGHT YOU SHOULD BE AWARE OF MY SITUATION. I ALSO LIVE IN WISCONSIN WHERE WE ARE CURRENTLY HAVING A COLD WET WINTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216909February 4, 2008ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR IS A 2001 V6, WE HAD HEAVY RAIN DURING THE PAST WEEK AND ONE MORNING MY CAR HAD A PUDDLE IN THE PASSENGER SIDE AND FAILED TO START OR EVEN PUT IN GEAR THE MECHANIC EXPLAINED THE TRANSMISSION COMPUTER WAS FLOODED AND IT TOOK 4 DAYS FOR THEM TO TAKE ALL WATER OUT OF THE CAR AND TEST ALL SENSORS . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216777February 2, 2008SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
1. THE CAR HAD NOT BEEN USED FOR 4 HOURS PRIOR TO THE EVENT AND THE SEAT WARMERS HAD BEEN USED ON HIGH EARLIER IN THE DAY WITH NO INCIDENT. THE CAR WAS TURNED ON AND THE SEAT WAS PULLED BACK AND THEN FORWARD TO ADJUST. 2.THE CAR SEAT HEATERS WERE ON LEVEL 5 AND WITHIN ONE MINUTE A VERY STRONG BURNING ODOR WAS PRESENT AND SMOKE WAS COMING FROM SOMEWHERE AROUND ME. I LOOKED AROUND AND DISCOVERED IT WAS THE LEFT SIDE OF THE DRIVERS SEAT. I TURNED OFF THE SEAT HEATER AND TRIED TO WET THE AREA TO PREVENT THE LESATHER FROM MELTING BUT IT WAS TOO LATE AND A HOLE ABOUT THE SIZE OF A CIGARETTE WAS BURNED INTO THE SEAT FROM THE INSIDE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10216738February 1, 2008ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION
1. NEW 2004 VOLKSWAGEN PASSAT, V6 SEDAN. RETURNED CAR SEVERAL TIMES UNDER WARRANTY FOR MANY TYPES OF REPAIRS. VOLKSWAGEN UNABLE TO REPAIR CAR. BOTH THE DEALER AND VOLKSWAGEN OF AMERICA WERE MADE AWARE OF THE PROBLEMS. 2. SEVERAL FAILURES INCLUDING BUT NOT LIMITED TO: EXCESSIVE OIL CONSUMPTION, LOSS OF POWER AND ACCELERATION, TRANSMISSION PROBLEMS, FAILURE TO START, MALFUNCTION INDICATOR LAMP CONSTANTLY ON, BRAKING PROBLEMS, CLIMATE CONTROL PROBLEMS, AND SEVERAL ELECTRICAL PROBLEMS INCLUDING FAILED BRAKE LIGHTS. 3. SEVERAL ATTEMPTS BY VOLKSWAGEN HAS FAILED TO FIX THE PROBLEMS. THEY ARE UNWILLING TO RESOLVE THE PROBLEMS ADEQUATELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217188January 31, 2008VISIBILITY:SUN/MOON ROOF ASSEMBLY
2002 VOLKSWAGEN PASSAT DEFECTIVE SUNROOF. CONSUMER STATES THAT SHE DIDN'T DRIVE THE VEHICLE FOR ONE WEEK AND WHEN SHE STARTED DRIVING IT, THERE WAS A SLOSHING NOISE. SHE NOTICED THE ENTIRE REAR FLOORBOARD WAS FLOODED WITH WATER. *KB THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS INHERENT AND THERE WAS DEFINITELY A DEFECT IN THE SUNROOF DESIGN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216299January 28, 2008SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2001 VW PASSAT, IN THE PAST MONTH, MY ABS WARNING LIGHT, AND E-BRAKE LIGHT, HAVE BEEN COMING ON RANDOMLY. THE ABS LIGHT COMES ON AND THEN THE BRAKE LIGHT FLASHES AND BEEPS/RINGS FOR A FEW SECONDS. HALF OF THE TIME THE LIGHTS GO OUT AFTER A FEW SECONDS, SOMETIMES THE ONLY WAY THEY GO OUT IS TO STOP, TURN THE CAR OFF AND RESTART. AND THERE ARE TIMES WHEN THIS DOESN'T WORK EITHER. THERE HAVE BEEN SUGGESTIONS BY VW DEALERSHIPS TO REPLACE ABS CONTROL MODULE WHICH IS APPROX, $1350-1400. AFTER RESEARCHING THIS SEEMS TO BE A PROBLEM THAT THOUSANDS OF VW OWNERS ARE EXPERIENCING WITH THEIR VEHICLES. THE REPLACEMENT OF CONTROL MODULE HAS NOT CORRECTED PROBLEM, NEITHER HAS REPLACING IGNITION SWITCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216213January 27, 2008POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY 2003 VW PASSAT HAS SHOWN CASES OF TRANSMISSION PROBLEMS FOLLOWING A RECENT RAIN STORM. THE REAR PASSENGER FOOTWELL COLLECTED WATER AND THE CAR WOULD NOT SHIFT NORMALLY. THE CAR WOULD NOT UPSHIFT AND SLAMMED INTO GEAR FROM PARK. I'M NOW UNABLE TO GET THE CAR OUT OF NEUTRAL AND CAN'T REMOVE THE KEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216230January 27, 2008POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE TCM (TRANSMISSION CONTROL MODULE) FAILED DUE TO A LEAK,THAT IS A COMMON PROBLEM ,I NOW FIND OUT $1300.00 LATER ON THIS 2004 GLX PASSAT. AFTER SEARCHING FOR 4 MONTHS FOR A TCM I LEARN THAT THIS IS AN ON GOING PROBLEM 2001-2004, THAT VW HASN'T ADDRESSED ,BUT IS AWARE OF DUE TO THE CONFIGURATION OF A DRAINAGE SYSTEM THAT CAUSES WATER TO ENTER THE PASSENGER FLOOR BOARD AND FRY THIS TCM .WHICH COULD RESULT IN AN INJURY OR FURTHER DAMAGE TO THE VEHICLE,DUE TO TRANSMISSION SHIFTING SUDDENLY AND UNEXPECTEDLY INTO 3RD GEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216054January 26, 2008LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SEE COMPLAINT # 10195352. DOOR CONTINUES TO POP OPEN, EVEN WHEN DRIVING STRAIGHT. IT HAS HAPPENED WITHOUT WARNING AND WITHOUT PRECEEDING FAILURE TO CLOSE OR LATCH PROPERLY. I CONTACTED THE DEALERSHIP NEAREST TO MY HOME, AND THEY TOLD ME, "IT IS PROBABLY THE LOCK BOX. I HAVE HEARD OF THIS BEFORE. YOU DON'T HAVE TO BRING IT IN. WE CAN'T REPLACE IT UNLESS IT IS IN ITS FAILED STATE." *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216148January 26, 2008ELECTRICAL SYSTEM:IGNITION:SWITCH, PARKING BRAKE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN THE CAR IS TRAVELING APPROXIMATED 2-10 MPH, THE AUTOMATIC TRANSMISSION ACCELERATES AND BRAKES AS THE AUTOMOBILE BUCKS A FEW TIMES. THEIR IS A LOUD THUNKING NOISE AND THEN GOES BACK TO NORMAL. FROM TIME TO TIME THE CAR GETS STUCK IN 2ND GEAR, WHICH FORCES ME TO PULL OVER AND RESTART THE ENGINE. WINDOWS ARE SUPPOSEDLY AUTOMATIC UP AND DOWN, BUT DON'T WORK PROPERLY 50% OF THE TIME. REAR BACK SPEAKER PLAYS INTERMITTENTLY. WHEN PARKING AND SHUTTING DOWN ENGINE, THE EMERGENCY BRAKES TURN ON AND OFF. THE ENGINE KEY IS GETTING STUCK IN THE IGNITION. OVERALL ISSUES SEEM TO BE ELECTRICAL OR COMPUTER RELATED. I HAVE TAKEN BACK TO DEALER TWICE IN THE LAST 6 MOTHS AND THE PROBLEMS KEEP BUILDING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215844January 24, 2008ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 2004 VW PASSAT 1.8 T. I HAVE A COMPLAINT WITH THIS WHOLE OIL SLUDGE ISSUE. ALTHOUGH I DO NOT HAVE A PROBLEM YET BUT I WANT TO BE PREPARED IN THE ADVENT OF MECHANICAL FAILURE. THE PROBLEM I HAVE IS THAT I RECEIVED A LETTER IN THE MAIL 2 YEARS AGO ABOUT THE POSSIBILITY OF ENGINE FAILURE DO TO OIL SLUDGE. I SINCE THEN HAVE BEEN TAKING THE CAR TO THE DEALER AND PAYING 80 DOLLARS TO GET THE OIL CHANGED WITH THE FULL SYNTHETIC OIL. NOW I AM READING THAT EVEN WHEN USING THE SYNTHETIC OIL THERE ARE NUMEROUS CASES OF ENGINE FAILURES DO TO OIL SLUDGE. NOT TO MENTION THE DEALER WILL NOT COVER COSTS OF ENGINE REPLACEMENT IF ALL RECEIPTS OF OIL CHANGES ARE NOT SHOWN. WHICH IS NOT FAIR BECAUSE UP UNTIL 2 YEARS AGO I DID NOT EVEN THINK WE HAD A PROBLEM. SO VW HAS A DEFECT WITH THERE UNSAFE ENGINES AND ON TOP OF IT THEY SCARE PEOPLE INTO GETTING THE OIL CHANGED WITH FULL SYNTHETIC AND THEN COME UP WITH AN EXCUSE LIKE YOU WERE LATE ON AN OIL CHANGE THEREFORE YOU HAVE TO PAY $5,000.00 FOR ENGINE REPLACEMENT. I STILL OWE $12,000.00 ON THE CARE AND I OWE MORE THEN THE CAR IS WORTH SO I CANNOT SELL IT, PLEASE TELL ME WHAT CAN I DO TO PROTECT MYSELF. HAD I HAVE KNOWN THIS IN 2004 I WOULD NEVER HAVE PURCHASED THE VEHICLE. I JUST DON'T THAT THIS IS THE AMERICAN WAY TO SELL PEOPLE A INFERIOR PRODUCT AND THEN MAKE MONEY OFF THERE TURMOIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0