Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11514266March 28, 2023
ELECTRICAL SYSTEM
The contact owns a 2013 Volkswagens Passat. The contact stated that on multiple occasions while driving at various speeds, the vehicle stalled and multiple unknown safety lights are illuminated on the dash. The vehicle was able to restart. On another occasion, while parked the vehicle stalled and multiple safety lights were illuminated again. The vehicle was not diagnosed or repaired. The contact believes that the failure is associated with NHTSA Campaign Number: 17V509000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified and a complaint was filed. The failure mileage was approximately 150,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513662March 24, 2023
VEHICLE SPEED CONTROL:THROTTLE
The contact owns a 2015 Volkswagen Passat. The contact stated that while driving approximately 15 MPH, the vehicle lost motive power and stalled. The contact was unable to immediately restart the vehicle. After several attempts, the vehicle was restarted and driven to the residence. After parking the vehicle, the vehicle would no longer start. The contact stated that prior to the failure, the EPC warning light remained illuminated. The local dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513039March 21, 2023
ENGINE
On November 11, 2022, the Byers VW in Columbus, OH, diagnosed my vehicle as having a defective crank case breather, which cases the oil to be burned off. It was replaced, and on March 20, 2023, I returned to the VW dealer with the same complaint. They told me that the vehicle had faulty internal parts, and suggested a engine replacement or rebuild, at a cost of $9,800. The vehicle was maintained, according to the recommended service intervals, ever 10,000 miles, at Byers Imports. A well maintained vehicle with 67,000, should not require an engine replacement. At this time, the vehicle is worthless and the dealer or VW Customer Care has offered no assistance toward a replacement engine or vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512534March 18, 2023
FUEL/PROPULSION SYSTEM
High pressure fuel pump failed contaminating entire fuel system. Causing about $4,000 in damage. Have 108,000 miles. Passats up to 2012 are warrantied up to 120,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512585March 18, 2023
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The following warning lights will randomly turn on & off while driving: Air Bag Malfunction, ABS Brakes, ESC, Adaptive Cruise Control, Front collision, tire pressure, power steering, blind spot detection, low Key Battery detected, and indicate they are not functional. It is a random and items will go back to work while normally driving. Key fob battery has been replaced multiple times...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511326March 11, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Error shown on dashboard, at this time no incident to report. Drivers airbag disabled , ACC disabled, steering wheel functionality disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510140March 4, 2023
TIRES, TIRES:SIDEWALL
Tire Size - P235/40R19 03/03/2022 TPMS light came on and Right Rear Tire inner sidewall blew out while on the freeway. I felt and heard a lot of read noise while this occurred and was able to safely pull off freeway and have spare tire put on. Went to Just Tires, 5155 Bryant Irvin Rd, Fort Worth, TX 76132 and left Right Rear tire with them for inspection. Previously closed location of Just Tires 1661 S Main St, Keller, TX 76248 was the shop that installed both Rear tires on 06/18/2022 On the way home heard more road noise. 03/04/2022 Inspected Left Rear Tire before leaving and saw visible tears on the inner sidewall. Slowly drove vehicle back to Just Tires on Bryant Irvin RD to inspect Left Rear tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509434February 28, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ENGINE
Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508188February 20, 2023
ENGINE
Engine cylinder number one piston broke while driving. Vehicle has only 91,000 miles on it and now entire engine needs replacing. Ironically, it was taken to a VW dealership only a few weeks ago for normal servicing, and no problems detected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508190February 20, 2023
FUEL/PROPULSION SYSTEM
I took my VW in for an oil change at the dealer and a leking fuel rail was discovered. The auto was "captured" for two days while the repairs were made. I was told not to remove the auto from the dealership because a fire could start. I have discovered that some 2016 VW Passats have been recalled for a fueld leak problem Recall Notice #16V403000. However, both the dealership and VW Custome Care have stated that my vehicle was not covered by this recall. I believe that maybe it should have been recalled since my wife and I were exposed to driving around with a ticking time bomb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508196February 20, 2023
AIR BAGS
I was driving my vehicle under normal driving conditions (daylight, dry roads) and I was making a left turn onto another street from a completely stopped position. As I made the turn, the airbag warning light on my Passat came on. It remained on for the duration of my drive. When I got home, I discovered that my horn no longer works, nor do any of the wheel controls on the steering wheel. My safety is now at risk because if I am involved in a frontal accident, there is no airbag. I am also now unable to signal other drivers due to my lack of horn. I now have a solid illuminated air bag light on the dashboard. To my knowledge, this car has never had any items replaced in a recall, but it could have been part of a recall before we bought it from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508087February 19, 2023
AIR BAGS
The clockspring has broken 3 times since purchasing the car brand new in 2016. An extended warranty was given. However, due to all the driving I do the warranty did not cover my car as I was already past the miles once the extended warranty came out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507763February 17, 2023
AIR BAGS, ELECTRICAL SYSTEM
On turning my car on my airbag light came on and non of the buttons worked on my steering wheel. Later that afternoon as someone all most backed up into my car I tried to hit my horn but it did not work. After finally returning home I ran the code stating the Airbag resistance was too high. This puts a huge safety to myself and anyone who can be in my car because I have no horn and my airbag is malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507067February 13, 2023
AIR BAGS, ELECTRICAL SYSTEM
The airbag light came on, the horn won't work, and none of the steering wheel controls work. I think it is the clockspring failure that wasn't fixed right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506865February 12, 2023
UNKNOWN OR OTHER
Heater core big problem on 2015 vw passat Early models from 2012 to 2014 have a recall on heater core, and they have extended warranty. But problem still occurs on 2015 models, but still no recall or covered warranty, big problem and constantly Heater core broking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506092February 7, 2023
ELECTRICAL SYSTEM
The electrical system failed. It has been to numerous mechanics many refusing to do the work. The car cuts off while driving randomly. When ignition is turned off and then turned back on car starts again. No light on dash alternator ecu fuel pump fuses all replaced in effort to try to find the issue with no avail. Car cuts off in mid traffic and then stalls .This is life threatening and should be addressed . No mechanic wants to work on this particular year and model car. Car has been inspected by Volkswagen dealer. No warning lights sounds or dashboard notifications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506122February 7, 2023
SERVICE BRAKES, SUSPENSION
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504919February 1, 2023
ENGINE
The contact owns a 2015 Volkswagen Passat. The contact stated that while driving approximately 75 MPH with the cruise control engaged, the defroster failed and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the heater core needed to be replaced. The vehicle was not repaired. There was a previous coolant flush and timing belt replacement at approximately 80,000. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504720January 31, 2023
UNKNOWN OR OTHER
DASHBOARD TIRE LIGHT REPEATEDLY DISPLAYING AND TIRES INFATED CORRECTLY. ABS AND AIR BAG LIGHT ON .. NOTE ALL CHARGING PORTS DO NOT WORK. STOP DRIVING LIGHT ON. THESE WARNING START IMMEDIATELY WHEN ENGINE STARTED. LAST TIME AROUND 2021 ABS OR SIMILAR WORDS LIGHT REQUIRED FRONT END WORK REGARDING SUSPENSION I BELIEVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503514January 24, 2023
FUEL/PROPULSION SYSTEM
I was in my car driving , as soon as I go for a turn my car stalled on me infront of everyone , almost causing a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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