Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10438893December 7, 2011
ENGINE AND ENGINE COOLING
OWNER DROVE THE 2003 VOLKSWAGEN PASSAT (2.8 V6 ENGINE) HOME AND PARKED IT. HE CAME BACK OUT TO THE DRIVEWAY APPROXIMATELY 2 HOURS LATER AND FOUND THE VEHICLE SMOKING. SMALL FIRE AT RIGHT FRONT FLOOR PAN/MINOR MELTING OF DASH PLASTICS CAUSED BY HEAT FROM RIGHT SIDE EXHAUST PIPE/CATALYTIC CONVERTER. HEAT SHIELD MELTED, RUBBER BODY PLUG IGNITED AND CONSUMED, CARPET JUST ABOVE BODY PLUG WAS CHARRED. CAR JUST HAD RIGHT SIDE CATALYTIC CONVERTER AND PIPE REPLACED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438686December 5, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2012 VOLKSWAGEN PASSAT S HAS POWER WINDOWS. OVER THE COURSE OF THE LAST TWO OR THREE DAYS OF COLD TEMPERATURES (NIGHTS DOWN TO 5 DEGREES F., AND DAYTIME HIGHS IN RANGE OF 25 DEGREES ON 12/3/11; 20 DEGREES ON 12/4, AND 15 DEGREES ON 12/5), MY POWER WINDOWS HAVE NOW "FROZEN UP", AT ALL FOUR DOOR POSITIONS. THE MOTORS OPERATE--WINDOWS MAKE ABOUT A 1/16TH INCH UP OR DOWN MOVEMENT WHEN YOU TRY THE WINDOW SWITCHES, BUT THE WINDOWS ARE "STUCK" IN THE UP POSITION. I HAVE CALLED THE VW DEALER, AND THEY HAVE SAID "THERE MAY BE SOME MOISTURE IN THERE." NO ICE OR SNOW IS VISIBLE NEAR THE WINDOWS OR THE JOINT WHERE THEY ENTER THEIR RESPECTIVE DOORS. COLORADO WEATHER CONDITIONS OF INTERMITTENT COLD, DRY SNOWS HAVE CALLED FOR BRUSHING OFF SNOW ON SEVERAL OCCASIONS, AND THE CAR HAS BEEN DRIVEN AT SEVERAL INTERMITTENT TIMES OVER THE PAST SEVERAL DAYS. THE NEIGHBORS ON MY BLOCK IN A RESIDENTIAL SECTION OF DENVER HAVE NUMEROUS CARS WHICH ARE AND HAVE BEEN SIMILARLY PARKED ON THE SAME CURB IN THE SAME WEATHER AND CONDITIONS-- BMW. NISSAN(S), TOYOTA(S), INFINITY, HONDA, OLDER VW, AND NONE OF THEIR CARS HAVE HAD ANY ISSUE. LIKEWISE, MY PREVIOUS CAR, A 2001 VW PASSAT WAS REGULARLY PARKED IN THE SAME SPOT OVER THE YEARS IN MANY SIMILAR WEATHER CIRCUMSTANCES, WITHOUT SUCH A FAILURE. I BELIEVE THIS 2012 VW PASSAT, WHICH IS ALL NEW, AND BUILT IN A NEW US PLANT MAY HAVE UTILIZED SOME TYPE OF INADEQUATE MOTOR SIZE (TOO WEAK TO OVERCOME A SMALL AMOUNT OF FROZEN MOISTURE?) OR POORLY DESIGNED WINDOW RUB STRIPS IN THE DOOR CHANNEL THAT EITHER ADMIT TOO MUCH MOISTURE DOWN INTO THE WINDOW CHANNEL, OR OVERREACT TO ANY FREEZING. IN ANY CASE, HAVING A BRAND NEW CAR THAT CAN'T OR WON'T ALLOW WINDOWS TO OPEN IS VERY FRUSTRATING, AND ALONG MOUNTAIN AND OTHER COLORADO ROADS, A CRASH COULD END UP WITH THE CAR IN RIVER OR LAKE WATER, IN WHICH CASE, LOWERING A WINDOW MAY SAVE A LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437779November 30, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEATER CORE LET GO AND CREATED A UNCONTROLLABLE FOG IN THE INSIDE OF THE CAR.TRIED TO GET TO SIDE OF THE ROAD AND ALMOST HIT A TRUCK BECAUSE I COULDN'T SEE. SMOKE(OR STEAM) WAS POURING FROM THE CAR EVEN AFTER I STOPPED PLUS THE FACT THAT I INHALED THE COOLANT FUMES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437431November 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2004 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437421November 27, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE CAR WAS PARKED. I ATTEMPTED TO START THE ENGINE, BUT IT DID NOT TURN OVER. I TRIED A SECOND TIME AND NOTICED WHITE SMOKE COMING FROM UNDER THE ENGINE HOOD. BY THE TIME I WENT INSIDE TO CALL FOR ROAD SERVICE AND RETURNED TO THE PARKING LOT, THERE WERE FLAMES SHOOTING FROM UNDER THE HOOD. THE CAR WAS DESTROYED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437359November 27, 2011
ENGINE AND ENGINE COOLING
IN AUGUST, MY CHECK ENGINE LIGHT HAD BEEN COMING ON AND OFF FOR ABOUT TWO WEEKS. I MADE AN APPOINTMENT AT THE DEALERSHIP. THEY FOUND SEVERAL FAULTS AND RECALLS (MY CAR ONLY HAD 39,000 MILES) AND TOLD ME THAT THE REPAIRS WOULD BE AROUND $800. I PAID THIS AMOUNT ONLY FOR THE LIGHT TO COME ON ABOUT A WEEK LATER. I CALLED THE DEALERSHIP TO MAKE ANOTHER APPOINTMENT BUT THE LIGHT WENT OFF AND STAYED OFF ABOUT A MONTH AND WAS TOLD TO TRY CHANGING OR TIGHTENING THE GAS CAP. I DID BOTH, HOWEVER, THE PROBLEM PERSISTED. THE LIGHT CAME ON AGAIN AND STAYED ON AND IN NOVEMBER, I BROUGHT THE CAR BACK. I WAS TOLD THERE WAS A PROBLEM WITH THE CAM SHAFT AND THAT THE CAR WAS NO LONGER SAFE TO DRIVE BECAUSE THE CAM SHAFT ATTACHED TO THE HIGH PERFORMANCE FUEL SHAFT WAS COMPLETELY WORN THROUGH. ADDITIONALLY, THE PART IS ON BACK ORDER FOR A FEW WEEKS!!! OBVIOUSLY VW IS AWARE OF THIS ISSUE AND HAS DONE NOTHING TO NOTIFY OWNERS. I HAVE BEEN TO THE SAME DEALER THREE TIMES AND WAS ONLY TOLD RECENTLY AFTER COMPLAINING ABOUT SEVERAL STRANGE NOISES AND ENGINE LIGHT ISSUES. 1) HOW DID YOU NOT SEE THIS BEFORE? 2) IF THIS WAS COVERED BY THE WARRANTY, THEN WHY DIDN'T IT GET FIXED THE FIRST TIME? I BELIEVE THAT THE ORIGINAL PROBLEM WAS CAUSED BY THIS "CAMSHAFT" ISSUE AND I WAS RIPPED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437373November 27, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I NOTICED THAT I WAS RECEIVING NOTIFICATIONS TO CHANGE THE OIL MORE OFTEN PRIOR TO 3000 MILES. WHEN I WENT TO DEALERSHIP TO DETERMINE WHY I WAS TOLD THAT THE CAR SHOULD NOT REQUIRE AN OIL CHANGE USUALLY UNTIL 6000 MILES. I WAS TOTALLY BAFFLED BECAUSE I AM BARELY MAKING THE 3K MARK. SO, AFTER ANOTHER OIL CHANGE SHORTLY 3000 MILES...I GOT THE NOTIFICATION TO SHUT OFF ENGINE, OIL LEVEL TOO LOW. I PANICKED AND HAD THE CAR TOWED TO THE DEALERSHIP. THEY SAID IT WAS ALRIGHT AND SOME CAR ASORB MORE THAN OTHERS. A FEW WEEKS LATER, I RECEIVED NOTIFICATION OF A CHECK ENGINE LIGHT. THIS WAS SUPPOSEDLY THE CAM SHAFT. THIS WAS REPLACED IN FEB 2011. CONTINOUSLY I EXPERIENCED THE LOW OIL LEVEL AND HAVE HAD IT MONITORED. THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AFTER IT WAS MONITORED. THE DEALERSHIP IS UNABLE TO DETERMINE WHY I AM EXPERIENCING THIS ISSUE. I WENT TO A LOCAL AUTO STORE WHO STATED IT WAS THE CAM SHAFT. AT HALLS VOLKWAGEN, A VOLSKWAGEN SPECIALIST WAS THERE AT THE TIME AND SUGGESTED THAT THEY CLEAN MY ENGINE COMPLETELY. THIS WAS ONE WEEK AGO AND GUESS WHAT, THE CHECK ENGINE LIGHT IS BACK. I WENT BACK TO ANOTHER AUTO STORE WHO CONFIRMED AGAIN IT WAS THE CAM SHAFT. YES, THERE IS AN EXTENDED WARRANTY ON THE CAM SHAFT. THIS IS TWICE IN A YEAR IT WILL REQUIRE REPLACING? MY WARRANTY IS ABOUT TO END. IM NOT COMING OUT OF POCKET TO GET A CAM SHAFT EVERY YEAR. SOMETHING ELSE HAS TO BE WRONG. ALSO, I WOULD LIKE IT NOTED THAT I PURCHASED THIS CAR AT CAR MAX. THE CAR FAX STATED THAT THE CAR WAS NOT IN ANY ACCIDENTS. THE DRIVER SIDE DOOR HAS BEEN REPLACED AND HAS THE STICKER INFORMATION FROM WHEN IT WAS REPLACED. I THINK THAT I WAS MISLEAD ABOUT THE STATE OF THIS VEHICLE. TOTAL CHECK ENGINE LIGHTS SINCE PURCHASE - 9 TOTAL NOTIFICATIONS TO SHUT OFF ENGINE DUE TO LOW OIL LEVEL 9. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436162November 17, 2011
ENGINE AND ENGINE COOLING
I'VE ENCOUNTERED LOTS OF ISSUES WITH MY VEHICLE AND AM VERY TIRED OF TAKING IT TO THE SHOP LIKE IT IS AN OLD PIECE OF JUNK. THIS TIME I HAVE A NOISE WHICH IS COMING FROM THE UNDERHOOD. IT'S A CLICKING NOISE THAT IS VERY UNUSUAL. I TOOK IT TO THE SHOP BUT THEY WEREN'T ABLE TO IDENTIFY THE PROBLEM. AND I ALSO FOUND THAT I AM NOT THE ONLY ONE HAVING THAT NOISE, THERE ARE TONS OF PEOPLE WITH THE SAME EXACT PROBLEM THAT POSTED THEIR SAME PROBLEM ONLINE. THERE SHOULD BE A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436159November 16, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I WAS DRIVING AT NIGHT AND PULLED OVER BECAUSE MY CAR HAD NO OPERATING TAIL LIGHTS (THE HEADLIGHTS AND OTHER FRONT LIGHTS WERE WORKING PROPERLY). TURNING THE LIGHTS OFF AND THEN BACK ON SOLVED THE PROBLEM TEMPORARILY, BUT FURTHER TESTING WHEN I RETURNED HOME REVEALED THAT THE TAIL LIGHTS WERE NOT ALWAYS TURNING ON WITH THE REST OF THE LIGHTS. AN INTERNET SEARCH REVEALED THIS IS A RELATIVELY COMMON PROBLEM FOR THESE CARS AND THAT A FAILED HEADLIGHT SWITCH IS THE CULPRIT. REPLACING THE SWITCH SOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434954November 9, 2011
SERVICE BRAKES, HYDRAULIC
ANTILOCK BRAKE SYSTEM FAILED CAUSING THE BRAKES TO AUTOMATICALLY COME ON. LED TO RAPID DECELERATION WHILE DRIVING. ONGOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434743November 7, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THAT THE FRONT DRIVER SIDE AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED APPROXIMATELY 2,000 MILES LATER. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO STATED THAT THE FRONT PASSENGER SIDE SENSOR WOULD NOW HAVE TO BE REPLACED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433144October 28, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT WAS TRAVELING 30 MPH AND HEARD A SCRAPING SOUND WHENEVER HE SHIFTED GEARS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS MANUAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NEVER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT EXPRESSED CONCERNS OVER A POSSIBLE TRANSMISSION FAILURE IN THE FUTURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432321October 21, 2011
SEATS
ON 10/20/11, I STARTED MY CAR AND TURNED ON THE DRIVER SEAT HEATER TO 2, TO WARM THE SEAT. I PROCEEDED TO DRIVE TO A 9 AM APPOINTMENT WITHIN 2 MILES FROM MY HOME. AFTER DRIVING JUST A COUPLE BLOCKS, I SMELLED A SLIGHT BURNING SMELL, BUT THOUGHT IT NORMAL SINCE I HAD NOT USED THE SEAT HEATER IN QUITE SOME TIME; IT WAS JUST LIKE TURNING THE HEAT ON IN A HOME AFTER SEVERAL MONTHS OF NON-USE. WITHIN A FEW SHORT BLOCKS, I FELT A STING IN MY LEFT LEG AND THOUGHT IT COULD HAVE BEEN A PINE NEEDLE, SO I SHIFTED MY BODY POSITION TO ALLEVIATE THE ISSUE. AFTER A COUPLE MORE SHORT BLOCKS, ANOTHER STINGING SENSATION. AT THE NEXT STOP SIGN, I REACHED DOWN WITH MY HAND TO FEEL WHAT COULD BE CAUSING THE STINGING OF MY LEG. I FELT A HOT SPOT IN THE LEFT SIDE OF MY SEAT AND TURNED OFF THE SEAT HEATER SINCE MY SEAT HAD WARMED ENOUGH TO BE COMFORTABLE, BUT I DID NOT THINK MY SEAT WAS BURNING, SO I CONTINUED ON TO MY APPOINTMENT. I WENT IN TO MY APPOINTMENT AND CAME OUT TO MY CAR AN HOUR AND A HALF LATER. I NOTICED WHAT LOOKED LIKE A SMALL CIGARETTE BURN IN THE SEAT AND A HORRIBLE SMELL IN THE CAR. I RETURNED HOME AND TOLD MY BOYFRIEND ABOUT THE INCIDENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10429989October 13, 2011
ENGINE AND ENGINE COOLING
LOST MOST OF POWER WHILE DRIVING ON HIGHWAY. DROVE VEHICLE (2006 PASSAT 3.6L) TO VW DEALER WHERE THEY DIAGNOSED A "TIMING CHAIN ISSUE". VW DEALER CLAIMED THEY WOULD FIX ENGINE FOR $5000, USED REPLACEMENT FOR $8000, OR NEW ENGINE FOR $10,500... AFTER HEARING THAT GOOD NEWS, TOWED VEHICLE TO LOCAL VW PRO WHO ALSO DIAGNOSED "TIMING CHAIN ISSUE", AND WAS GIVEN THE GO-AHEAD TO FIX. PROBLEM ISOLATED TO INTERMEDIATE SHAFT BOLT, WHICH HAD BACKED OUT, ALLOWING TIMING SPROCKETS TO WANDER. BOLT ITSELF IS NEARLY SHEARED IN HALF - GOOD THING WE STOPPED WHEN WE DID. BOLT WAS ALSO RUBBING ON TIMING CHAIN COVER, AND WOULD HAVE LIKELY BROKE OR GROUND THRU TIMING CHAIN COVER. THIS PROBLEM WAS CORRECTED BY MY LOCAL VW GUY FOR $3300, WHICH INCLUDED ALL OEM PARTS, NEW WATER PUMP, PLUS PLUGS. IMHO, THIS IS A SERIOUS SAFETY ISSUE FOR OWNERS WHICH MAY EXPERIENCE THIS PROBLEM. MINIMAL RESEARCH ON THE WEB INDICATES I'M NOT THE ONLY ONE WITH THIS ISSUE. THE LOSS OF POWER AT HIGHWAY SPEEDS WAS ALARMING ENOUGH WITHOUT THINKING OF WHAT MAY HAVE HAPPENED HAD THE BOLT BROKE, OR WORN THRU THE TIMING COVER. FROM A MECHANICAL PERSPECTIVE, I'M EXTREMELY DISMAYED AT HOW THIS COULD HAPPEN IN THE FIRST PLACE. I HAVE ABOUT 30 YEARS OF MECHANICAL EXPERIENCE WITH CAR ENGINES - MOSTLY WITH 60'S AND 70'S ERA VEHICLES. MY EXPERIENCE WOULD HOLD SUSPICION THAT A BOLT BACKING OUT OF THE TIMING SPROCKET WOULD BE THE FAULT OF THE MECHANIC WHO INSTALLED IT, EITHER BY APPLYING THE INCORRECT TORQUE, OIL UNDER THE BOLT, OR NOT APPLYING LOC-TITE TO THREADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430115October 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). AFTER THE RECALL REPAIR WAS PERFORMED THE CONTACT NOTICED A SMELL OF PLASTIC BURNING AND A FUEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL PREVIOUSLY AND ANY FURTHER REPAIRS WOULD NOT BE FREE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10429965October 12, 2011
UNKNOWN OR OTHER
CRV BOOT--I HAD MY LEFT FRONT CRV BOOT REPLACED 12/2010. DEALERSHIP SAYS I NEED FRONT RIGHT AND TWO REAR CRV BOOTS REPLACED 10/2011. I DRIVE 14 MILES RT TO WORK-NO ROUGH TERRAIN-WITH ONLY 42000-48000 I NEED ALL REPLACED-DOESN'T SEEM RIGHT AND $200.00 PER BOOT. I PURCHASED THIS VEHICLE NEW. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429974October 12, 2011
ENGINE AND ENGINE COOLING
I HAVE A 3.6 ENGINE AND THE OIL PUMP BOLT THAT HOLDS TIMING CHAIN AND CRANK CHAIN CAME LOOSE AND CAUSE MAJOR ENGINE PROBLEMS. DEALER SAYS I NEED TO REPLACE THE ENGINE AND IT'S GOING TO COST ME OVER $7000.00 DOLLARS FOR A USED ENGINE OR $16000.00 FOR A NEW ENGINE AND VW OF AMERICA WON'T TAKE ANY RESPONSIBILITY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429364October 10, 2011
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING DOWN THE ROAD AND STEPPED ON MY BRAKES. I NOTICED MY CAR WAS NOT STOPPING AND THE BRAKE WAS VERY LOW TO THE FLOOR. I GOT SO SCARED. THANK GOD I WAS GOING AT A VERY VERY SLOW SPEED. MY BRAKE LIGHT CAME FLASHING ON AND BEEPING LIKE CRAZY. THIS CAR SEEMS TO BE A LEMON LATELY. I ALREADY HAVE ISSUES WHEN I START MY CAR. AT TIMES IT JUST DOESN'T START SO I HAVE TO KEEP THE KEY IN THE IGNITION AND WAIT ABOUT 35 SECONDS AND FINALLY THE CAR TURNS OVER. ALSO I HAVE GRAY SMOKE THAT COMES OUT OF MY TAIL PIPE UPON DRIVING AT TIMES. ALSO MY SUN ROOF, THE MATERIAL GOT CAUGHT AND ITS ALL RIPPED. AND. MY OIL DISAPPEARS ON ME. I CAN PUT TWO NEW QUARTS OF OIL IN MY CAR WITH IN TWO WEEKS ITS GONE BONE DRY WITH NO OIL LEAKS. VERY VERY WEIRD. CAN SOMEONE HELP ME OUT. ARE THERE ANY RECALLS FOR ANY OF THIS. I ALREADY BOUGHT ROTORS, BRAKE PADS FOR THE BACK BRAKES AND BUYING CALIPERS THIS WEEK. NOW THIS HAPPENS WHERE I HAVE NO BRAKES. I AM SO DEPRESSED ABOUT THIS. PLEASE HELP ME! I COULD OF GOTTEN INTO A BAD ACCIDENT BECAUSE MY ENTIRE BRAKE SYSTEM FAILED ON ME TODAY. GO VOLKSWAGEN. UNREAL. :( *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429150October 7, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VOLKSWAGEN PASSAT AIR CONDITIONER QUIT WORKING. I TOOK IT TO THE DEALER, WHERE ALL THE SERVICE HAS BEEN PERFORMED SINCE THE CAR WAS NEW. THEY CALL AND TELL ME THAT THE COMPRESSOR HAS GONE BAD, AND WHEN IT FAILED IT CONTAMINATED THE WHOLE AIR CONDITIONING SYSTEM, WHICH INCLUDE THE EVAPORATOR, COMPRESSOR AND FLUID AND THAT THEY ALL NEED TO BE REPLACED AND SYSTEM NEEDS TO BE FLUSHED. OUR CAR HAS ABOUT 43000 MILES AND HAS BEEN "IN SERVICE" FOR 4 YEARS AND 3 MONTHS, WHICH IS THREE MONTHS OUT OF WARRANTY. THE DEALER SAID THEY HAVE BEEN DOING A LOT OF THESE REPAIRS. I THINK IT IS WAY TO EARLY FOR THESE COMPONENTS TO FAIL. MY TRUCK IS 10 YEARS OLDER AND STILL HAS ALL THE ORIGINAL AIR CONDITIONING PARTS AND WORK PERFECTLY. I THINK THEY NEED TO RECALL THESE COMPRESSORS AND TAKE CARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428868October 5, 2011
ELECTRICAL SYSTEM, SEATS
HEATED SEAT COILS OVERHEATED AND BURNT SEAT ON DRIVER SIDE. 1 YEAR AFTER RECALL WAS DONE BY [XXX] VW BROCKTON MA, THEY TOLD ME THE HEATERS IN THE SEAT ARE NO LONGER UNDER WARRANTY AND TOLD ME TO CALL VW USA WITH MY PROBLEM, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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