Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10428433October 4, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM 2006 VW PASSAT 3.6L VR6 MODEL. THE PROBLEM OCCURRED IN LATE 2010 AT FIRST A FEW MONTHS AFTER THE CAR WAS PURCHASED. THE PROBLEM OCCURS WHEN THE VEHICLE IS AT A SET OF LIGHTS, THE RPM ARE NORMALLY AROUND 650-700 RPM, WHEN THE PROBLEM OCCURS THE RPM GO TO 1250-1300 WHILE THE VEHICLE IS STOPPED, THIS MAKES SO THE DRIVER HAS TO APPLY MUCH MORE FOOT STRENGTH TO HOLD THE CAR. RAISING THE RISKS OF A CAR CRASH. THIS HAPPENS RANDOMLY, IF I DRIVE A DAY IT MIGHT NOT HAPPEN, THEN I DRIVE THE NEXT DAY AT THE SECOND SET OF LIGHTS IT HAPPENS. I HAVE ATTEMPTED TO REPAIR THIS AT VW IN NH BUT THEY DID NOT SOLVE THE PROBLEM AND CLAIMED THE CAR "IS NOT REALLY AN AUTOMATIC, BUT A MANUAL" AND CHANGED GEAR BOOT CONNECTORS OR SOME SOMETHING, AND THE SAME WEEK THE PROBLEM RESUMED. I FEEL I CANNOT GO TO VW TO REPAIR THIS AS THIS WILL GIVE ME EXCUSES, PLEASE LOOK INTO THIS, I FEEL THIS IS DETRIMENTAL TO MY AND MY FAMILY'S SAFETY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428667October 4, 2011
ENGINE AND ENGINE COOLING
VEHICLE STARTED MAKING A KNOCKING/RATTLING NOISE THAT MADE THE ENGINE SOUND LIKE IT WAS A DIESEL. THE ENGINE IN THIS CAR IS A 3.6 V6 GASOLINE ENGINE. I BROUGHT IT INTO MY MECHANIC AS SOON AS POSSIBLE AND HE ADVISED AGAINST DRIVING IT ANY MORE AS IT SOUNDED LIKE THE TIMING CHAIN WAS LOOSE. AFTER ATTEMPTING TO GET AT THE NOISE FROM UNDER THE HOOD HE FOUND OUT HE HAD TO GET UNDER THE COVER ON THE BACK OF THE ENGINE TO GET TO THE LOWER CHAIN. THIS WOULD REQUIRE REMOVAL OF THE TRANSMISSION IN THE FRONT SINCE THE CAR IS A 4MOTION AWD. AT THAT POINT I HAD TO PUT $2000 DOWN BECAUSE OF THE LABOR TO TAKE EVERYTHING APART. I'VE SEARCHED ONLINE AND FOUND MANY OTHER PEOPLE HAVE HAD THIS SAME ISSUE, DUE TO AN OIL PUMP BOLT THAT FAILS. THERE ARE LINKS TO THESE FAILURES HERE: HTTP://WWW.PASSATWORLD.COM/FORUMS/74-CLUB-B6/327507-3-6-OIL-BOLT-FAILURE-REFERENCE-MATERIAL.HTML I CALLED VW CUSTOMER CARE AND THE PERSON ON THE PHONE KNEW NOTHING ABOUT THE PROBLEM, BUT SAID THEY RECOMMENDED THE TIMING CHAIN BE REPLACED AT 100,000 MILES. WITH MY SERVICE BILL CURRENTLY UPWARDS OF $2,000 WITH JUST THE LABOR TO GET TO THAT CHAIN, I DON'T THINK ITS RIGHT THAT IT SHOULD COST THAT MUCH FOR A 100,000 MILE MAINTENANCE ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428163October 1, 2011
FUEL SYSTEM, GASOLINE
FUEL LINE BROKE AND LEAKED GAS ONTO THE HOT EXHAUST SYSTEM. THE FUEL LEAK WAS FROM A FUEL HOSE ON THE FIREWALL. THE FUEL LINES ARE LEAKING IN SEVERAL OTHER AREAS UNDERNEATH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427932September 29, 2011
AIR BAGS
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO AN UNKNOWN OBJECT IN THE ROAD. NONE OF THE FRONT OR REAR AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES FROM A BUMP TO THE FOREHEAD. ALSO, THERE WAS AN OCCUPANT IN THE REAR PASSENGER SEAT, WHO SUSTAINED SEVERE INJURIES TO THE BRAIN AND REMAINED HOSPITALIZED. A POLICE REPORT OF THE INCIDENT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND WAS TOWED TO A IMPOUND FACILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10427804September 28, 2011
SERVICE BRAKES, HYDRAULIC, STEERING
WHEN WE BOUGHT IT THE ABS LIGHT WAS ON AND BRAKE LIGHT BLINKS, WHEN BAKING UP TO THE LEFT IT CLICKS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427541September 27, 2011
STEERING
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT CC. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE STEERING WHEEL SEIZED AND WOULD NOT TURN IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 112,199 AND THE CURRENT MILEAGE WAS 112,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426817September 22, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT STATED WHENEVER IT RAINED, WATER BEGAN TO BUILD UP ON THE FLOOR BOARD BEHIND THE DRIVERS BACK SEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425618September 15, 2011
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING
IGNITION COILS CAUGHT FIRE WHILE DRIVING. MECHANIC STATES THAT THEY "CATCH FIRE ALL THE TIME". *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10425176September 13, 2011
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
WENT TO GO GRAB LUNCH YESTERDAY. AS I PARKED I PLACED THE PARKING BRAKE ON. HOWEVER ONCE I CAME BACK TO THE CAR. THE BRAKE WOULD NOT REMOVE ITSELF. THE SYSTEM KEPT READING PARKING BRAKE FAULT. I HAD TO WAIT THERE UNTIL A TOW TRUNK CAME TO TOW ME TO THE DEALER. THE CAR WOULD NOT MOVE. THIS IS VERY UNSAFE. I HAVE ALSO CAME TO PARK A FEW TIMES IN THE BRAKE PLACED ITSELF ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425070September 12, 2011
STEERING, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITH THE ILLUMINATION OF THE COLUMN STEERING LOCK WARNING LIGHT. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424680September 11, 2011
SERVICE BRAKES, HYDRAULIC
ABS BRAKE PUMP BOSCH 5.3 VOLKSWAGEN PART 8E0 614 111 AH BEGAN LEAKING AND CAUSED BRAKE PRESSURE FAILURE IN BOTH CIRCUITS CAUSING PEDAL TO GO TO THE FLOOR. THIS WAS NOT THE COMMON FAILURE OF THE ABS CONTROL MODULE ELECTRONICS WHICH MERELY CAUSES A FAILURE IN ANTI-LOCK BEHAVIOR. THIS IS A TOTAL FAILURE OF THE HYDRAULIC SYSTEM TO ALL FOUR WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424444September 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND. SHE WAS ABLE TO MANUALLY SHIFT THE GEAR IN ORDER TO GET THE VEHICLE OFF THE MAIN ROADWAY. THE DEALER DIAGNOSED THE VEHICLE WITH A FAULTY HIGH PRESSURE FUEL PUMP AND ADVISED HAVING IT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. NO REPAIRS WERE PERFORMED. THE DEALER HAD BEEN WAITING FOR THE PART NEEDED FOR REPAIRS FOR APPROXIMATELY ONE MONTH. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424467September 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR AROUND THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THERE WAS A LEAK NEAR THE TOP OF THE FUEL TANK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE VEHICLE WAS INCLUDED IN THE RECALL AND WAS REPAIRED BEFORE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424540September 9, 2011
ENGINE AND ENGINE COOLING, SUSPENSION
I HAVE A 2003 VOLKSWAGEN PASSAT WITH 77,650 MILES WITH PROBLEMS WITH THE OILPUMP AND ENGINE PROBLEMS THAT IS UNKNOWN. THE AUTOMOBILE WILL STALL NOT START IT HASN'T BEEN DRIVEN IN OVER 6 MONTHS DUE TO THE RATTLING NOISE IN THE ENGINE AND I BELIEVE SLUGGED IS BUILD UP IN THE ENGINE BUT SINCE THEN I HAVE REPLACED TWO OILPUMPS IN THE VEHICLE AND THE SENSORS. ENGINE OIL PRESSURE FAILURE AND DEFECTIVE COILS ON EACH CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421405August 24, 2011
ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING ON THE HIGHWAY, WE SWITCHED LANES AND PRESSED THE ACCELERATOR TO THE FLOOR WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THERE WAS NO RESPONSE FROM THE THROTTLE. AFTER 15 SECONDS OR MORE THE CAR FINALLY RESPONDED. UPON REACHING OUR DESTINATION, THE TRANSMISSION WAS PUT INTO PARK, WHEREUPON THE ENGINE RPM'S BEGAN TO CLIMB PAST 4000. THE ACCELERATOR WAS NOT PUSHED DOWN. THE CONCERN IS THAT THE ELECTRONIC THROTTLE IS NOT RESPONDING TO THE DRIVER'S INPUT AND COULD LEAD TO AN UNINTENDED ACCELERATION. THE INCIDENT HAS BEEN REPORTED TO THE DEALER AND WE ARE AWAITING A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420091August 18, 2011
ENGINE AND ENGINE COOLING:ENGINE
2003 VOLKSWAGEN PASSAT HAS HAD RECURRING PROBLEMS WITH IGNITION COILS OVER THE PAST TWO YEARS (HAVE ALREADY HAD TWO REPLACED AT PERSONAL EXPENSE, AS THEY WERE NOT UNDER RECALL/WARRANTY) MOST RECENT ISSUE WITH SUCH HAS OCCURRED THE PAST TWO WEEKS, BEGINNING WITH THE APPEARANCE OF THE CHECK ENGINE LIGHT ALONG WITH PERIODS OF MY VEHICLE RUNNING VERY ROUGH (A "RUMBLING" TYPE SENSATION, PARTICULARLY WHEN IDLING/WHILE STOPPED) THIS SOON ESCALATED INTO A TOTAL LOSS OF POWER WHILE DRIVING ON THE FREEWAY THE OTHER DAY, WHICH NECESSITATED IN ME HAVING TO ABRUPTLY PULL ONTO THE SHOULDER, SMOKE CAME OUT FROM UNDER THE HOOD FOR A MINUTE OR TWO. TOOK MY PASSAT TO A LOCAL REPAIR SHOP THE NEXT DAY, WHERE THEY READ THE ERROR CODE(S) FOR MY CHECK ENGINE LIGHT---TURNS OUT THERE ARE 10 IN ALL, 1 FOR EACH CYLINDER IN MY ENGINE (I HAVE A V6), 3 FOR EACH IGNITION COIL, AND 1 GENERAL ENGINE CODE. THIS WILL BE THE THIRD TIME I HAVE DEALT WITH THIS ISSUE IN A VERY SHORT TIME FRAME. I WILL BE CALLING THE DEALERSHIP FIRST THING IN THE MORNING BUT I DO NOT BELIEVE THERE IS ANY RECALL/WARRANTY OUT FOR THIS ISSUE STILL. I AM VERY UPSET AND DISPLEASED WITH VW AND THEIR LACK OF RELIABILITY/CREDIBILITY REGARDING THIS ISSUE. IT SEEMS THAT IT IS QUITE WIDESPREAD FROM WHAT I HAVE RESEARCHED AND READ AND I HOPE THAT SOMETHING WILL BE DONE ABOUT IT SOON, I CANNOT AFFORD TO KEEP PAYING FOR THIS AND CERTAINLY CANNOT AFFORD FOR THE SAFETY HAZARDS OF IT TO GET ANY WORSE, IM AFRAID AN ENGINE FIRE WILL BE NEXT!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418352August 10, 2011
ENGINE AND ENGINE COOLING
I'VE HAD TO GET MY 2005 PASSAT FIXED 3 TIMES FOR ENGINE SLUDGE ISSUES AND IT'S HAPPENING TO IT AGAIN. IT HAS COST ME NEARLY $4000 AND COUNTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418850August 9, 2011
UNKNOWN OR OTHER
COILS FOR CYLINDERS 2-4 INEXPLICABLY FAILED AS WELL AS THE PLUGS AND NEED TO BE REPLACED IN ORDER TO REPAIR MISFIRE CODE. ENGINE PURGE VALVE ALSO NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417757August 6, 2011
FUEL SYSTEM, GASOLINE
WOKE UP AT 4 AM WITH STRONG SMELL OF GASOLINE FUMES IN MY HOME. WENT TO THE GARAGE AND MY PASSAT HAD A PUDDLE OF GASOLINE BELOW IT ON THE FLOOR. MOVED THE CAR OUT OF GARAGE AND AIRED OUT THE GARAGE/HOUSE. GAS WATER HEATER WAS ALSO IN THE GARAGE. TOOK THE CAR TO DEALER. SERVICE MANAGER STATED THE FUEL TANK WAS SPLITING AT THE SEAMS. HE SAID THAT HE HAS SEEN SIX OF THESE IN BOISE, ID THIS YEAR. HE SAID THAT VOLKSWAGEN HAS NOT ISSUED A RECALL ON THIS FUEL TANK. HE SAID IT WILL COST ME $2,500.00 TO HAVE THIS FUEL TANK REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416995August 4, 2011
EQUIPMENT:ELECTRICAL, POWER TRAIN
I OWN 2004 PASSAT AND RECENTLY HAVE HAD TRANSMISSION PROBLEMS. MY BIGGEST CONCERN IS THAT ON FREEWAY TRANSMISSION BECAME UNRESPONSIVE,AND ALMOST GOT ME WIPED OUT BY TWO TRAILER TRUCK GOING ABOUT 60! I WAS TOLD TO REPAIR IT WOULD BE 1200.00 TO 3000.00 DOLLARS. BUT FOR VOLKSWAGEN TO KNOW OF PROBLEM AND REFUSE TO FIX IS OUTRAGEOUS AND YOU PEOPLE NEED TO DO SOMETHING BEFORE INJURY;S OR MORE HAPPEN! IS THERE SOMEONE I CAN CONTACT TO GET HELP,I CANNOT AFFORD THAT,AND VW NEEDS TO REPAIR IF THEY ARE KNOWLEDGEABLE ABOUT IT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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