Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10450601March 7, 2012
POWER TRAIN
I RECENTLY HAD ISSUE WITH THE TORQUE CONVERTER LEAKING AND FAILED, I RESEARCH THIS ONLINE TO SEE IF IWAS THE ONLY ONE HAVING THIS ISSUE, BUT THERE ARE HUNDREDS OF PEOPLE OUT THERE WITH THE SAME ISSUE. I WOULD LIKE VW TO RECALL THEIR VW PASSAT TDI FOR THEIR TORQUE CONVERTER FAILURE. THIS SHOULD NOT GO OUT FOR SOMETHING RIGHT AFTER THE MANUFACTURE WARRANTY. SOME ALREADY HAS ISSUE WHEN IT WAS ONLY 51,000 MILES. HERE ARE SOME OF THE WEBSITE, WHICH REPORTED THE TC PROBLEM FROM INDIVIDUAL OWNERS LIKE MYSELF: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=307836 HTTP://WWW.PASSATWORLD.COM/FORUMS/68-B5-GARAGE/327420-GOT-P0741-TORQUE-CONVERTER-CLUTCH-CIRCUIT-CODE-MY-NEW-B5-5-TDI-PASSAT.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449953March 1, 2012
ENGINE AND ENGINE COOLING
WHEN ACCELERATION AND ENGAGING PASSING MODE, VEHICLE CONTINUES TO ACCELERATE EVEN WHEN PEDAL RELEASED. VERY DIFFICULT TO CONTROL SPEED AND BRAKE. HAVE DONE INTERNET SEARCH ON PROBLEM AND FIND IT FAIRLY COMMON WITH VW PASSAT AND CERTAIN AUDI MODELS THAT USE SAME THROTTLE BODY. THIS DEVICE APPARENTLY REQUIRES REGULAR SERVICING TO AVOID STICKING PROBLEM. THERE IS NO DOUBT THIS IS A DANGEROUS CONDITION AND IN MY OWN INSTANCE, COULD EASILY HAVE LED TO A HIGHSPEED ACCIDENT. THIS VEHICLE WAS JUST PURCHASED BY ME AND WENT THROUGH MD MOTOR VEHICLE INSPECTION IN DECEMBER, 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449964March 1, 2012
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TORQUE CONVERTER FAILED. THE ABS MODULE IS BAD. 02 SENSORS ARE BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449707February 29, 2012
FUEL SYSTEM, GASOLINE
FUEL POURING OUT OF THE REAR OF THE CAR. FIRE COULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449735February 29, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
CARS ABS MODULE HAS FAILED, AND CANT AFFORD THE ESTIMATED PRICE OF 1500$ TO GET IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449751February 29, 2012
ENGINE AND ENGINE COOLING
THE TDI (DIESEL) ENGINE IN THE '04 & '05 NORTH AMERICAN VOLKSWAGEN PASSATS WAS EQUIPPED WITH A CHAIN DRIVEN OIL PUMP/BALANCE SHAFT MODULE. THE CHAIN TENSIONER FAILS CAUSING THE CHAIN TO SEPARATE WHICH STOPS THE OIL PUMP AND DESTROYS THE ENGINE. IF A PERSON IS LUCKY, LIKE I WAS, AND HEARS THE CHAIN NOISE BEFORE IT FAILS, THE ENGINE CAN BE SAVED. THE FIX INVOLVES INSTALLING A NEW GEAR DRIVEN BALANCE SHAFT MODULE WHICH CONTAINS A NEW OIL PUMP. THE REPAIRS COSTS ~ $2,500 PARTS AND LABOR. VOLKSWAGEN HAS IGNORED THIS FAULT IN THE US (AND CANADA), DENYING THE PROBLEM EXISTS, EVEN THOUGH HUNDREDS OF CASES OF FAILURE HAVE BEEN DOCUMENTED. IN FACT, THE NEW DESIGN MODULES ARE CURRENTLY ON BACK ORDER AT THE VW PARTS FACTORY. THE OIL PUMP CHAIN DRIVE PROBLEM IS WITHOUT A DOUBT A DEFECT. THE FACT THAT VW RE-ENGINEERED AND REPLACED THE ORIGINAL OIL PUMP DRIVE ASSEMBLY IS AN ADMISSION THAT THE DESIGN WAS DEFECTIVE. REFERENCE VW'S TECHNICAL PRODUCT INFORMATION NO. 2016429/2 DATED 29-JAN-2008. I SEE THIS AS A HUGE SAFETY CONCERN. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF ONE OF THESE CHAINS FAILED, ON THE HIGHWAY DURING FREEWAY RUSH HOUR TRAFFIC, CAUSING THE ENGINE TO DESTROY ITSELF AND SPILL OIL AND OTHER FLUIDS ONTO THE ROAD SURFACE. PLEASE FEEL FREE TO CONTACT ME IF YOU REQUIRE ANY FURTHER INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449674February 29, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
COILS FAILING RANDOMLY AND CAUSING THE CAR TO SHAKE VIOLENTLY AND LOSE POWER ON HIGHWAY. POTENTIAL DAMAGE TO BE CAUSED TO OTHER AREAS OF THE CAR BECAUSE OF THIS. IE OXYGEN SENSOR ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449528February 28, 2012
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD HESITATE BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS COMMON, BUT THERE WAS NOTHING THAT COULD BE DONE TO FIX THE PROBLEM. THE DEALER TEST DROVE ANOTHER VEHICLE OF THE SAME YEAR AND MODEL AND THE FAILURE ALSO OCCURRED IN THE TEST VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 3,500. UPDATED 04/19/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449443February 27, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CLATTERING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE MECHANIC ADVISED THAT THE CHAIN DRIVE ASSEMBLY FOR THE OIL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448600February 21, 2012
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I BEGAN TO HAVE PROBLEMS WITH THE ENGINE LIGHT. EVERY TIME I HAD IT CHECKED, IT CODED SOMETHING DIFFERENT (PO455, PO171, PO441) WITH THESE RESULTS: FUEL CAP LIGHT CAME ON, HIGH PRESSURE FUEL PUMP, EVAPORATIVE EMISSION CONTROL SYSTEM , AND LEAN BANK 02 CENSOR BEFORE THE CATALYTIC CONVERTER. IT BECAME HARD TO CRANK, AND ONCE SHOOK WHEN IT DID CRANK. THE STEERING WHEEL MODULE AND COMFORT CONTROL MODULE WERE REPLACED IN 2008 UNDER WARRANTY AFTER I TOOK VOLKSWAGEN TO SMALL CLAIMS COURT. I TOOK THE CAR TO A DEALERSHIP IN ATLANTA (THERE ISN'T ONE CLOSE TO WHERE I LIVE) AND THEY COMPLETED THE FOLLOWING REPAIRS: CODE PO444, THE EVAPORATIVE EMISSION SYSTEM PURGE CONTROL VALVE CIRCUIT; CODE PO193, FUEL MEASURING SYSTEM 2 ABNK 1; AND P2187 SYSTEM TOO LEAN AT IDLE. TOTAL= $884.84 ($619.95 LABOR; $204.31 PARTS; $43.25 WASTE DISPOSAL CHARGE; AND $17.33 TAX). AT NO CHARGE, THEY CHECKED THE PASSENGER HEADLIGHT WHICH I HAD TO REPLACE @ TWICE A YEAR AND INSPECTED HIGH PRESSURE PUMP, GFF GUIDED FUNCTIONS AND A COURTESY VISUAL SERVICE INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448645February 21, 2012
SERVICE BRAKES, HYDRAULIC
ABS SYSTEM LIGHT WAS ACTIVATED WHILE DRIVING. CAR SENT TO AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT ABS UNIT HAD FAILED. $3000 REPAIR BILL REQUIRED TO BRING CAR BACK TO SPECS, INCLUDING REPLACEMENTS OF UPPER LINKS (8E0407505A), AND ABS UNIT (8E0614111AQ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448433February 18, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
ONE OF THE PASSENGER REAR WINDOWS INTO FELL INTO THE DOOR RANDOM ON DAY, HAD TO REPLACE THE WINDOW REGULATOR. EVENTUALLY WITHIN THE NEXT TWO MONTHS THE PASSENGER SIDE WINDOW AND DRIVER REAR WINDOW ALSO BECAME DEFECTIVE, FALLING INTO THE DOOR AND THEIR REGULATORS HAD TO BE REPLACE. A RECALL SHOULD BE ISSUED, CLEARLY THIS IS A DEFECT VW NEEDS TO TAKE CARE OF AS MANY OTHERS WITH SAME CAR ARE HAVING THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447985February 14, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I WAS TURNING ONTO A LOCAL BUSY STREET WHEN MY ACCELERATOR STUCK TO THE FLOOR AND QUICKLY SHOT UP NEAR 50MPH. I HAD TO QUICKLY WEAVE THROUGH TRAFFIC TO NOT HIT ANYONE WHILE IT STAYED IN A HIGH SPEED. WHEN I'D PRESS THE BRAKES, THE CAR WOULD SLOW DOWN BUT STILL BE GOING. WHEN I LET OFF THE BRAKE PEDAL, IT QUICKLY SHOT BACK UP TO 50MPH. I WAS LUCKY TO BE ABLE TO TURN ONTO A SIDE STREET MAYBE 1 MINUTE LATER AND AVOIDED HITTING ANYONE ELSE. I AM BEYOND SURPRISED THAT I WAS ABLE TO AVOID HITTING ANYONE WITH THE AMOUNT OF TRAFFIC. THE PEDAL ONLY CAME UP WHEN I PUT MY FOOT UNDER IT (GOING SLOWER/BRAKING ON THE SIDE STREET). IT WAS NORMAL AFTER THAT. EXTREMELY SCARY EXPERIENCE WITH AN OTHERWISE FLAWLESS VEHICLE THAT I HAVE OWNED FOR GOING ON 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447359February 10, 2012
VISIBILITY, ENGINE AND ENGINE COOLING
THE VEHICLE HAS A SAFETY ISSUE AS I CANNOT SEE WHEN I PUT THE HEATER ON. THE WINDSHIELD BECOMES COMPLETELY COVERED WITH STEAM. I HAVE ALMOST CRASHED 5 TIMES ALREADY. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446884February 6, 2012
ELECTRICAL SYSTEM
VEHICLE DOE NOT SHOW THE TRUE SPEED OF THE CAR. SPEEDOMETER IS OFF BY 7-8 KMH. @ 100 KMS. VW DOES NOT ACCEPT THAT THERE IS ANY PROBLEM AND WILL NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446903February 6, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445889January 30, 2012
ENGINE AND ENGINE COOLING
THE OIL PUMP BROKE AND DESTROYED THE MOTOR. I HAD TO BE TOWED TO THE DEALERSHIP; THEY TOOK A MONTH TO REPLACE PARTS AND REPAIR THE MOTOR. THERE HAVE BEEN A SIGNIFICANT NUMBER OF SUCH INCIDENTS; THIS HAS BEEN ADMITTED BY VW TO BE A MANUFACTURER PART FAULT, BUT THEY FAIL TO RECALL '06-'07 PASSATS AND COVER THE COSTS. I JUST SAW THIS SITE OR I WOULD HAVE REPORTED IT SOONER. I DID NOT OTHERWISE FIND ANY OTHER SUPPORT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445769January 29, 2012
VISIBILITY
ON 1/28 12:30PM, AFTER AROUND 5 MINUTES AFTER DRIVING OUTSIDE MY GARAGE ONTO HIGHWAY WA-202, THE WINDOWS TURN VERY STEAMY. IN THE NEXT 10 MINUTES, WE TRIED HOT, AIR, AND AC. RECYCLED AND NOT. IT JUST BECAME WORSE AND WARM STEAM COMES OUT OF VENTS AND COMPLETELY BLOCKS SEEING INTO FRONT. AND MY WIFE ON THE PASSENGER SIDE AND YOUNG DAUGHTERS FROM THE CAR SEAT IN THE BACK SEE STEAM ALL AROUND AND CANNOT SEE THROUGH WINDOWS EITHER. THIS DAMAGE ALMOST TURNS INTO A DISASTER ACCIDENT FOR MY ENTIRE FAMILY ON THE STATE HIGH WAY. MY PASSAT GLS HAS BEEN CAREFULLY MAINTAINED AND PROTECTED IN THE FULL GATED GARAGE. NEVER WATER DAMAGE WITH IT. WE ARE GENUINELY LOOKING FORWARD A FAIR SOLUTION OR TREATMENT FROM VW. PLEASE FEEL FREE TO CONTACT US FOR ANY DOCUMENT YOU WANT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445630January 27, 2012
ENGINE AND ENGINE COOLING
DRIVING IN THE S CITY 45 MILES/P/H GIVING A WAY TO AMBULANCE I ACCELERATE THE CAR PULLING RIGHT LANE, CAR FELL ON HIS FACE NO POWER AMBULANCE ALMOST WAS GOING TO HIT ME SAME TIME EPC LIGHT CAME ON. VOLKSWAGEN OF AMERICA SHOULD BE RESPONSIBLE FOR THIS KIND LIFE THREATENING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445445January 26, 2012
STRUCTURE:BODY
TL* THE CONTACT RENTED A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WAS A SHARP OBJECT LOCATED NEAR A HANDLE, WHICH WAS ATTACHED TO THE ROOF ON THE INTERIOR, THAT CUT HIS FINGER. THE CONTACT SUSTAINED THE CUT ON HIS LEFT INDEX FINGER. THE RENTAL FACILITY WAS NOTIFIED AND REMOVED THE VEHICLE FROM ITS FACILITY. A REPORT ABOUT THE INCIDENT WAS ALSO FILED. THE CONTACT HAD NOT SPOKEN WITH THE RENTAL FACILITY SINCE THE INCIDENT AND DID NOT KNOW WHETHER THE FAILURE WAS DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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