Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10461904June 15, 2012
ENGINE
IT'S VERY COMMON KNOWLEDGE THAT THE MODEL YEAR 2006 AND 2007 3.6 ENGINES HAVE A FATAL FLAW. THE OIL PUMP BOLT AS INSTALLED FROM THE FACTORY WAS EITHER SPECIFIED WRONG, INSTALLED WRONG, OR HAS SOME OTHER DEFECT. THE ENGINE LOST POWER AND CHECK ENGINE LIGHT CAME ON. I GOT MISFIRING CODES IN ALL CYLINDERS. THE ENGINE IN MY CAR WAS REPLACED AT 11K ACORDING WITH VW RECORDS BECAUSE OF THIS SAME ISSUE THAT RESULTED IN AN FATAL ENGINE FAILURE. THE ISSUE IS THE BOLT THAT HOLD THE OIL PUMP IN PLACE. IT COMES LOOSE OR BRAKES IN HALF. VW NEEDS TO RECALL THIS SINCE IT IS A FACTORY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461638June 13, 2012
ENGINE, POWER TRAIN
2006 VW PASSAT 3.6L 4MOTION, 81K MILES. CHECK ENGINE LIGHT (CEL) AND ELECTRONIC POWER CONTROL (EPC) LIGHTS CAME ON AT CRUISING SPEED. CODES POINTED TO A CAM/CRANK TIMING ISSUE. ACCESS TO TIMING CHAIN ON THIS MODEL/TRIM REQUIRES REMOVAL OF TRANSMISSION. UPON REMOVAL, TECHNICIAN DISCOVERED THAT THE OIL PUMP BOLT HAD COMPLETELY SHEARED OFF WHICH COULD HAVE LED TO COMPLETE ENGINE FAILURE; THE ONLY THING KEEPING THE OIL PUMP ASSEMBLY IN PLACE WAS THE COVER. THE OIL PUMP BOLT FOR THIS MODEL/TRIM APPEARS TO BE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461394June 12, 2012
ENGINE
CHECK ENGINE TURNED ON. MY CAR STARTS TO LOSE POWER. THERE WAS A MISFIRE AT #2 CYLINDER ACCORDING TO THE AUTO MECHANIC.. IN A STOPPED POSITION OR WHEN I TURN CAR OFF, I SMELL SOMETHING BURNING. HAD NEW COIL INSTALLED AND DID A ROAD TEST. THE CAR WAS STILL MISFIRING. CHECKED AGAIN, AND ALL IGNITION COILS NEEDED TO BE REPLACED. IN 01/2012, AGAIN, THERE WAS A MISFIRE AT THE #2 CYLINDER. THE BURNING SMELL RETURNED. I HAD THAT REPAIRED. IN 05/2012, AGAIN, THERE WAS A MISFIRE AT THE #3 CYLINDER. THE BURNING SMELL RETURNED. I HAD THAT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461397June 12, 2012
SERVICE BRAKES
ABS MODULE FAILED. LIGHTS ON DASHBOARD FLASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461001June 8, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE BATTERY. THE DEALER REPLACED THE BATTERY, FUEL PUMP AND THE FUEL PUMP CONTROL MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 62,800 UPDATED 07/11/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460499June 5, 2012
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE
2003 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 26E5/R5 CONCERNING UNDERBODY HEAT SHIELD *TGW THE CONSUMER STATED DUE TO THE RECALL, THE FUEL PUMP FAILED. THE CONSUMER WAS INFORMED IT WOULD COST $ 1343.00 TO REPLACE. RECALL # 08V156000 *JB THE CONSUMER STATED EVEN IF THE DEALER PERFORMED THE RECALL, SHE WOULD NOT FEEL COMFORTABLE IN THE VEHICLE. UPDATED 09/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460693June 5, 2012
ENGINE
WHILE PARKED IN THE LOT, THE ENGINE AREA CAUGHT ON FIRE AND BURNED THE FRONT HALF OF THE CAR BEFORE THE FIRE DEPARTMENT PUT IT OUT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10460587June 4, 2012
FUEL/PROPULSION SYSTEM
WHEN I DO NOT USE THE CAR AFTER A FEW DAYS, AND THEN START IT, FUEL LEAKS FROM THE REAR PASSENGER SIDE OF THE CAR. IT SEEMS TO DRIP QUITE A BIT AT FIRST AND COMES FROM THE FRONT SOMEWHERE. DRIVING ALONG THE FIRST MILE YOU CAN SEE THE DRIP CONTINUES ON THE GROUND. THE LEAK STOPS AND AS LONG AS I USE THE CAR DAILY, NO LEAK REAPPEARS. WHEN I TOOK IT TO THE DEALER A FEW YEARS AGO, THEY COULDN'T FIND THE PROBLEM BECAUSE IT STOPPED LEAKING. I SHOULD HAVE LEFT IT THERE A FEW DAYS I GUESS. I STILL HAVE THE PROBLEM AND ONLY AFTER A FEW DAYS OF SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460185May 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. SHE WAS ABLE TO RESTART THE VEHICLE AFTER 45 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE REAR CATALYTIC CONVERTOR BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 102,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460209May 31, 2012
POWER TRAIN
THE VEHICLE HAS A SIGNIFICANT DELAY/HESITATION UPON INITIAL ACCELERATION (2.5L). THIS IS DANGEROUS WHEN PULLING INTO OR ACROSS TRAFFIC. THIS ISSUE IS KNOWN TO OTHERS AND IS REPORTED ELSEWHERE ON THE WEB. HTTP://WWW.PASSATWORLD.COM/FORUMS/111-VOLKSWAGEN-PASSAT-B7-DISCUSSION/344045-MY-REVIEW-2012-PASSAT-SOMEWHAT-LONG-READ.HTML (SEE PERFORMANCE NOTE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460208May 31, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER DOES NOT REGISTER ACTUAL SPEEDS. IT IS PESSIMISTIC BY 4 MPH AT HIGHWAY SPEEDS. VW'S OWN CLIMATIC CONTROL DIAGNOSTIC READOUT INDICATES A SPEED THAT IS 2 MPH GREATER THAN THE SPEEDOMETER READS. FURTHERMORE, THE TRIPOMETER AVERAGE SPEED READS 3 MPH GREATER THAN THE SPEEDOMETER. MULTIPLE GPS UNITS ALL AGREE TO WITHIN A TENTH OR TWO MPH AND INDICATE A SPEED THAT IS 4 MPH FASTER THAN THE SPEEDOMETER. (I.E. SPEEDOMETER READS 70 MPH, DIAGNOSTIC READOUT SIMULTANEOUSLY SHOWS 72 MPH, TRIPOMETER AVERAGE SPEED SIMULTANEOUSLY SHOWS 73 MPH AND GPS SIMULTANEOUSLY SHOWS 74 MPH WHILE CRUISE IS SET AT 70 MPH). VW SAYS IT'S CLOSE ENOUGH AND THAT AT 70 MPH READINGS BETWEEN 65 AND 75 MPH ARE ACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459849May 29, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
THE DRAIN COMING DOWN FROM THE SUNROOF APPARENTLY BECAME CLOGGED CAUSING THIS VEHICLE TO SHORT OUT...HORN BLOWING, ALARM SYSTEM GOING OFF, ETC. THE WATERPROOF BLACK BOX, WHICH IS UNDERNEATH THE DRIVERS SEAT, WAS FULL OF WATER AND THE COMFORT CONTROL BOX WAS ALL BURNED. THE DRIVERS SIDE FLOOR IS SOAKING WET AND WE HAVE BEEN TRYING TO DRY IT OUT FOR 6 DAYS NOW. WE ARE VERY CONCERNED THAT THIS COULD HAVE CAUSED A FIRE WHILE OUR DAUGHTER WAS DRIVING HER CAR. PLEASE ADVISE..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459763May 27, 2012
SERVICE BRAKES, HYDRAULIC
THIS HAS HAPPENED 3 TIMES NOW. MY CAR BEEPS AT ME ABOUT 3-4 TIMES & THE ABS & BRAKE LIGHTS COME ON FOR A FEW SECONDS BEFORE TURNING OFF. FROM EVERYTHING I HAVE READ ONLINE, ITS A PROBLEM WITH THE ABS MODULE & THIS IS A COMMON PROBLEM IN THE PASSAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459512May 24, 2012
VEHICLE SPEED CONTROL
WHILE ACCELERATING TO PASS ANOTHER CAR, I FULLY DEPRESSED THE GAS PEDAL AND UPON RELEASING IT, NOTICED IT WAS STUCK IN THE FULLY DEPRESSED POSITION. UPON PUTTING THE CAR IN NEUTRAL AND HITTING THE GAS PEDAL WHILE IT WAS IT THE STUCK POSITION, IT BECAME DISLODGED AND WAS FUNCTIONAL AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR WHILE DRIVING IT, THE FIRST TIME BEING IN MID-NOVEMBER 2011. WHEN THE CAR IS OFF AND IN PARK I AM NOW ABLE TO RECREATE THE PEDAL GETTING STUCK, AS IT GETS STUCK ABOUT 25% OF THE TIME WHEN FULLY DEPRESSED. I HAVE NOT YET HAD A MECHANIC LOOK AT THE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459290May 22, 2012
FUEL/PROPULSION SYSTEM, ENGINE
THIS WAS A VERY DANGEROUS EXPERIENCE. AFTER STOPPED AT ONE TRAFFIC LIGHT, THE ENGINE WAS TOTAL SHUT DOWN WHEN I PRESS THE ACCELERATION PEDAL. CAR STOPPED IN THE MIDDLE OF THE ROAD RIGHT AFTER THE CAR MADE THE LEFT TURN. THEN I RESTARTED THE ENGINE, IT SEEMED NORMAL, BUT AFTER ONLY 300 YARDS WHEN I HIT THE GAS PEDAL, THE ENGINE STALKED AGAIN. CAR JUST PARKED IN THE MIDDLE OF THE ROAD. I RESTARTED THE ENGINE AGAIN, THIS TIME THE CHECK ENGINE LIGHT WAS ON, AND SAME PROBLEM HAPPENED AFTER THE CAR BARELY RAN OVER 400 YARDS. I FINALLY DROVE TO HOME WITH 7 OR 8 RESTARTS FOR 4 MILES. THEN ON MAY 21, I CALLED AAA TO TOW MY CAR TO A LOCAL VW DEALER. IN THE MORNING OF MAY 22, THE DEALER'S SERVICE ADVISER CALLED ME THAT THE HIGH PRESSURE FUEL PUMP WAS BROKEN AND NEED TO BE REPLACED. THE COST INCLUDING DIAGNOSE IS $873. HOWEVER, AROUND 4PM IN THE AFTERNOON, THE DEALER CALLED AGAIN AND ADVISED THAT THE REPLACEMENT OF FUEL PUMP DOES NOT SOLVE THE PROBLEM. THE DEALER HAS MADE CALL TO VW FOR THE TECHNICAL SUPPORT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459008May 19, 2012
ENGINE
DRIVING CAR NORMALLY THEN CHECK ENGINE LIGHT AND EPC LIGHT CAME ON AND ENGINE LOST POWER AND FAILED TO SHIFT NORMALLY. BROUGHT TO VW DEALER WHO TOLD ME THAT THE OIL PUMP BOLT HAD WORKED ITSELF LOOSE AND RUINED THE VALVE TIMING CHAINS AND ADJUSTERS AND OIL PUMP. VW OF NORTH AMERICA FAILED TO ACCEPT ANY RESPONSIBILITY FOR THE FAILURE AND REFUSED ANY MONETARY HELP WITH THE REPAIR THAT IS ESTIMATED TO BE $3500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459414May 15, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
OUR NEW PASSAT HAS PROBLEM CONTROLLING THE CAR WHILE USING REVERSE ON A HILL. IT APPEARS THAT VW HAS TIED THE ACCELERATOR AND BRAKING FUNCTION TOGETHER IN A WAY THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE IN REVERSE. IF THE BRAKE IS PRESSED, THE ACCELERATOR IS DISENGAGED THUS ALLOWING THE ENGINE FALL TO AN IDLE AND NOT DEVELOP ANY THRUST. IF THE DRIVER IS USING BOTH FEET TO CONTROL THE VEHICLE, LEFT FOOT ON THE BRAKE, RIGHT FOOT ON THE ACCELERATOR WHILE DEPRESSING THE BRAKE, THE ENGINE DEVELOPS NO POWER EVEN IF THE ACCELERATOR IS DEPRESSED FULLY. BY RELEASING THE BRAKE WHILE THE ACCELERATOR IS DEPRESSED FULLY, THE VEHICLE WILL LURCH AT FULL THROTTLE IN REVERSE IN AN OUT OF CONTROL CONDITION UNTIL THE DRIVER REALIZES WHAT IS HAPPENING AND REMOVES THEIR FOOT FROM THE ACCELERATOR. IT WAS FORTUNATE THAT NO ONE WAS BEHIND THE CAR WHEN THIS HAPPENED TO ME OR THERE MIGHT HAVE BEEN AN INJURY OR EVEN A FATALITY. IT IS CLEAR THAT THE VW ENGINEERING STAFF HAS NEVER TRIED PARALLEL PARKING THE PASSAT ON A HILL IN SAN FRANCISCO. VW ENGINEERS SHOULD REMOVE THE SOFTWARE CODE THAT TIES THE ACCELERATOR AND BRAKE FUNCTION TOGETHER WHILE IN REVERSE OR AT LEAST ACTIVATE IT WHEN THE SPEED IS GREATER THAN 5 MILES AN HOUR. IF YOU DONT USE TWO FEET AND ONLY USE ONE, THEN THE HILL HOLD WILL BE EFFECTIVE AND GENERALLY YOU CAN CONTROL THE VEHICLE. THERE IS NO WARNING THAT THIS IMPLEMENTATION EXISTS AND WHEN PARKING ON A STEEP HILL, IN A VERY TIGHT SPOT, YOU ALMOST ALWAYS USE TWO FEET TO HAVE TOTAL CONTROL. VOLKSWAGEN ENGINEERS, IN GOOD FAITH, IMPLEMENTED THE NHTSA RECOMMENDATION FOR "BRAKE THROTTLE OVERRIDE". DOCKET NO. NHTSA-2012-0038. PAGE 16 HAS SPECIFIC COMMENTS ON INTENTIONAL "TWO FOOTED USE". THE VW DEALER INVESTIGATED AND OFFERED US A FULL RETURN AND REFUND. WE ARE HOPING THE NHTSA WILL WORK WITH VW TO HELP RECONCILE THIS SOFTWARE ANOMALY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457764May 8, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT THE VEHICLE EMITTED A NOISE IN WHICH IT SOUNDED LIKE IT WAS LOW ON FUEL. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER ALSO STATED THAT THEY WERE NOT RESPONSIBLE FOR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 113,008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457776May 8, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO REPLACE THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND CURRENT MILEAGES WERE 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457801May 8, 2012
FUEL SYSTEM, GASOLINE
INCORRECT FUEL TANK INSTALLED FROM FACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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