Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10470614August 14, 2012
SERVICE BRAKES
ANTI-LOCK BRAKING SYSTEM (ABS) MODULE FAILURE WHICH CAUSES PERMANENT LOSS OF ANTI-LOCK BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469470August 7, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS TRAVELING 30 MPH WHEN THE ABS WARNING LIGHT AND BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469164August 4, 2012
ENGINE, POWER TRAIN
LIKE MANY OTHERS, THE OIL BOLT IN MY TRANSMISSION SHEARED-OFF. APPARENTLY VW IS AWARE OF THE DESIGN FLAW AND HAS MANUFACTURED A REPLACEMENT BOLT, BUT VW STILL EXPECTS UNSUSPECTING OWNERS TO PAY $1,000'S TO REPLACE IT. I BOUGHT THE CAR AS A CERTIFIED USED CAR FROM VW ON 9/11/10 AND WAS NOT TOLD OF THIS ISSUE. THIS ISSUE NEEDS TO BE ADDRESSED IN A RECALL IF VW WILL NOT WARN CUSTOMERS OR FIX THE ISSUE ON THEIR OWN. HTTP://WWW.PASSATWORLD.COM/FORUMS/74-VOLKSWAGEN-PASSAT-B6-DISCUSSION/327507-3-6-OIL-BOLT-FAILURE-REFERENCE-MATERIAL.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468074July 28, 2012
ENGINE, FUEL/PROPULSION SYSTEM
OVER THE LAST FEW MONTHS, STARTING IN MARCH, WE HAVE HAD INCREASING PROBLEMS WITH OUR 2007 VS PASSAT WAGON. WHEN STOPPED AT A STOP LIGHT, OR STALLED IN HEAVY TRAFFIC, THE ENGINE SUDDENLY JUST CUTS OUT AND DIES. THE CAR WILL RESTART AGAIN, BUT THIS CAN HAPPEN REPEATEDLY. ALSO, WHILE DRIVING, THE CAR WILL SUDDENLY BEGIN TO LOSE POWER AND START TO DE-ACCELERATE FOR A FEW SECONDS BEFORE PRESSURE ON THE GAS PEDAL RECONNECTS TO THE ENGINE. IT'S TERRIFYING. WE HAVE TAKEN THE CAR IN TO NUMEROUS SERVICE PROVIDERS (ALL AUTHORIZED VW) AND THEY ARE UNABLE TO DETECT A PROBLEM ON THE VW PLUG IN COMPUTER ANALYZER OR SEE ANYTHING WRONG ON VISUAL INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468033July 27, 2012
POWER TRAIN
AS I WAS DRIVING MY NEW 2012 VOLKSWAGEN PASSAT FROM MY HOUSE TO MY DESTINATION, MY TRANSMISSION FLUID BEGAN TO LEAK OUT ONTO THE STREET. I HAD PURCHASED THE CAR EIGHT DAYS EARLIER WHICH WAS A NEW CAR FROM THE DEALERSHIP WHICH ONLY HAD 2 MILES ON THE CAR. THE AMOUNT OF MILES I HAD PUT ON THE CAR WAS 500 MILES AND THE TRANSMISSION FLUID LEAKED BECAUSE OF A MALFUNCTION INSIDE OF IT. THE CAR WAS UNDER WARRANTY AND THEY DEALERSHIP HAD TO PUT A NEW TRANSMISSION INTO MY CAR BECAUSE OF THE OLD ONE HAD DEFECTED PARTS INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467051July 23, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT NOTICED A FUEL LEAK ON THE CATALYTIC CONVERTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN I.D. NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP). THE DEALER INSPECTED THE FUEL LINES AND DID NOT FIND ANY ABRASIONS HOWEVER 20,000 MILES LATER, THE FUEL LINES WERE LEAKING. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE RECALL BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467109July 23, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT THERE WAS A SMALL FUEL LEAK ON THE FILLER NECK. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP); HOWEVER AT TIME OF INSPECTION, THERE WAS NO FUEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE STATUTE OF LIMITATIONS FOR THE RECALL HAD PASSED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466962July 22, 2012
ENGINE, FUEL/PROPULSION SYSTEM
IN THE MORNING, I WENT DOWNSTAIRS TO MY 2012 VW PASSAT S. I NOTICED A POOL OF FLUID THAT SMELLED LIKE GASOLINE ON THE ASPHALT UNDERNEATH THE VEHICLE. I ENTERED THE FRONT DRIVER'S SIDE AND TURNED THE KEY FROM THE OFF TO ON POSITION. WHEN I TURNED THE KEY TO ON, A SOUND OF DRAINING FLUID COULD BE HEARD AND A STRONG ODOR OF GASOLINE COULD BE SMELLED. I ATTEMPTED TO START THE CAR, AND IT DOES TURN OVER, BUT WILL NOT START. I DECIDED NOT TO ATTEMPT TO START IT AGAIN, AFRAID THAT THE IGNITION WOULD START A FIRE. SINCE THIS OCCURRED ON A SUNDAY MORNING, ALL SERVICE DEPARTMENTS AT VW DEALERSHIPS ARE CLOSED. ABOUT 5 HOURS LATER, I UNLOCKED THE PASSAT AND OPENED THE DOOR TO GET SOME ITEMS FROM THE CAR. AGAIN, THE SOUND OF DRAINING FLUID COULD BE HEARD AND A STRONG ODOR OF GASOLINE EMITTED FROM THE VEHICLE. I CHECKED UNDERNEATH THE CAR AGAIN, AND A FRESH POOL OF GASOLINE HAS FORMED. THE GAS IS DRIPPING FROM THE PASSENGER SIDE, NEAR THE REAR WHEEL. NEEDLESS TO SAY, THIS IS VERY DISAPPOINTING, AS THE VEHICLE HAS ONLY BEEN DRIVEN FOR A LITTLE MORE THAN 1,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465868July 16, 2012
ENGINE
WHILE DRIVING ON A BUSY HIGHWAY IN PHILADELPHIA PA (SCHUYLKILL EXPRESSWAY), MY 2006 VW PASSAT 3.6L 4 MOTION LOST POWER AND LIMPED TO THE SIDE OF THE ROAD ALMOST CAUSING SEVERAL ACCIDENTS IN THE PROCESS. AFTER TAKING THE AUTO TO TWO DIFFERENT NON-DEALER SPECIALIST AND THEN A VW DEALER - ALL THREE STATED THAT THE DEFAULT CODE (P0016 -008-INCORRECT CORRELATION - MIL ON) MEANT THAT THE OIL PUMP BOLT FAILED AND CAUSED THE ENGINE TO GO INTO LIMP MODE. ONE SPECIALIST SAID I WAS LUCKY TO GET TO 110,000 MILES AS MOST OF THESE BOLTS FAIL AT A RANGE FROM 60,000 TO 70,000 AND THAT THIS BOLT THAT WAS USED BEING OF POOR QUALITY WILL, AND HAS CAUSED CATASTROPHIC ENGINE FAILURE AND COULD CAUSE A LOSS OF POWER AND A REAR END COLLISION - ALL THREE (THE TWO NON-DEALER AND THE VW DEALER SERVICE MANGER WERE WELL AWARE OF THE PROBLEM, STATED IT WAS COMMON ON 2006/2007 PASSAT AND AS MORE AND MORE OF THESE 2006/2007 GET OLDER - MORE WILL FAIL AND COULD CAUSE ACCIDENTS OR WORSE. I WOULD LIKE TO KNOW IF AN INVESTIGATION COULD BE DONE AND A RECALL ESTABLISHED. THERE IS A WIDE RANGE OF REPAIR COST, POTENTIAL FOR PROPERTY DAMAGE AND ULTIMATELY LOSS OF LIFE FOR A $5.00 BOLT THAT THE MANUFACTURER KNOWS IS FLAWED AND WILL NOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465667July 14, 2012
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
FUEL SUPPLY LINE BEGAN LEAKING AT MOUNTING POINT ON FIREWALL ABOVE CATALYTIC CONVERTER. BREAK/CRACK IN LINE WAS SIGNIFICANT AND POSED A HIGH PROBABILITY OF FIRE, AS ANY FUEL LEAK, BUT SUBSTANTIALLY MORE SO DUE TO THE LOCATION ABOVE THE CATALYTIC CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465066July 10, 2012
FUEL/PROPULSION SYSTEM
STRONG ODOR OF FUEL IN CAR (2003 VW PASSAT 4MOTION) AFTER THE TANK IS FILLED UP. TOOK CAR TO REPAIRMAN WHO DIAGNOSED A CRACK IN THE FUEL TANK. TOOK CAR TO VW DEALERSHIP FOR REPAIR BECAUSE WE BELIEVE THE REPAIR SHOULD BE COVERED UNDER A RECALL ON CRACKED FUEL TANKS (NEAR THE VALVES), BUT VW HAS STATED THAT THIS CAR DOES NOT QUALIFY FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465137July 10, 2012
FUEL/PROPULSION SYSTEM
I BOUGHT A VOLKSWAGEN PASSAT 2002 FROM A LOCAL DEALER. THE VEHICLE CAME WITH NO WARRANTY. THE DAY I GOT THE VEHICLE I FILLED THE CAR WITH FULL TANK OF GASOLINE. I PARKED THE CAR OUTSIDE MY APARTMENT AND NEXT DAY WHEN I CHECKED THERE WAS GAS LEAKING FROM THE CAR. THIS HAPPENED LIKE FOR 4 DAYS AND WHEN THE FUEL IN THE CAR REDUCED TO HALF OF THE FUEL TANK CAPACITY IT STOPPED. I THOUGHT IT SHOULD BE SOME SORT OF LEAK WHICH STOPPED BY ITSELF. BUT NEXT TIME WHEN I DID A FULL TANK RE FILL AGAIN THE GASOLINE STARTED LEAKING. EVEN THIS TIME IT STOPPED AFTER THE FUEL IN THE CAR REDUCED TO HALF THE TANK LEVEL. I CALLED UP VOLKSWAGEN CUSTOMER CARE TO GET THIS FUEL TANK REPLACED AS PER NHTSA ACTION NUMBER : PE08008. THEY TOLD THE FUEL TANK WAS REPLACED IN JUNE 2011. ITS JUST A YEAR AND AGAIN IT IS HAPPENING THE SAME. THEY DIDN'T GIVE ME THE INFORMATION WERE IT WAS REPLACED AND TOLD IT HAS CROSSED 1 YEAR OF WARRANTY PERIOD AND THEY CANT HELP. BUT HERE IT JUST 11 DAYS FROM JUNE 2011 AND THE FUEL TANK WAS SPOIL YET AGAIN. I REQUEST YOU TO TAKE THIS APPEAL OF MINE AND GET THIS FUEL TANK REPLACED FOR ME. THIS IS A MATTER OF SAFETY. IF IT WAS SOMETHING ELSE I WOULDN'T HAVE WORRIED BUT HERE THIS IS FUEL LEAKING FROM FUEL TANK. SMALL BURST OF FIRE OR SPARK INSIDE OR OUTSIDE THE CAR CAN BE VERY DANGEROUS. EVEN THE LEAKING FUEL MITE GET IGNITED WHILE THE CAR IS TRAVELING FOR A LONGER PERIOD IN SUMMER DUE TO HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464748July 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HE WAS AWAY, HE LEFT THE VEHICLE PARKED IN AN AIRPORT PARKING GARAGE. THE VEHICLE WAS LATER IMPOUNDED BY THE POLICE DUE TO FUEL LEAKAGE IN WHILE IT WAS PARKED. THE POLICE REPORTED THAT THE VEHICLE WAS NOT SAFE TO BE PARKED IN THE GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DIAGNOSED THAT A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM COULD RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR THE FUEL TANK VENTILATION VALVE IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICL WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY) AND 04V586000 (FUEL SYSTEM, DIESEL). THE FAILURE AND CURRENT MILEAGES WERE 83,529.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464061July 3, 2012
ENGINE, POWER TRAIN
CAR CONTINUES TO STOP WHILE BEING DRIVEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464102July 3, 2012
POWER TRAIN
DSG TRANSMISSION - FAILURE TO PROPERLY ENGAGE FROM A COMPLETE STOP. THIS IS A FREQUENT, RECURRING PROBLEM WITH THIS TRANSMISSION. WHEN PULLING AWAY FROM A COMPLETE STOP, FIRST GEAR IS NOT/WILL NOT ENGAGE UNTIL THE CAR HAS BEEN IN MOTION FOR A FEW SECONDS. THIS DELAY RESULTS IN UNCERTAIN ACCELERATION, WHICH CAN BE DANGEROUS WHEN ATTEMPTING TO PULL INTO MOVING TRAFFIC OR MERGE ONTO A ROADWAY. IN MANY INSTANCES, THE DELAYED ENGAGEMENT OF FIRST GEAR IS VIOLENT ENOUGH SPIN THE FRONT TIRES, SLAP THE DRIVERS HEAD BACK AGAINST THE HEAD REST AND ENGAGE THE TRACTION CONTROL. THE DANGER IS NEVER KNOWING WHEN THIS PROBLEM WILL OCCUR, HOW LONG THE DELAY WILL BE AND HOW HARSH THE ENGAGEMENT INTO FIRST GEAR WILL BE. THIS VEHICLE HAS BEEN INTO THE LOCAL DEALERSHIPS ON MULITPLE OCCASIONS TO ADDRESS THIS COMPLAINT AND HAS YET TO BE RESOLVED. VW NORTH AMERICA HAS BEEN MADE AWARE OF THE SITUATION SINCE ITS FIRST OCCURENCE, AND HAS FAILED TO MAKE THE CAR RIGHT OR BUY IT BACK. THIS PROBLEM IS SO PREVALENT THAT ONE VW SERVICE MANAGER HAS INDICATED TO ME THAT HE IS RETURNING HIS PERSONAL CAR WITH THE SAME TRANSMISSION BECAUSE HE FEARS FOR HIS CHILDREN'S SAFETY WHILE DRIVING WITH THEM IN IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463542June 29, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. THE CONTACT NOTICED THAT THE FUEL GAUGE INDICATED THAT THE VEHICLE HAD MORE FUEL THAN WHAT WAS ACTUALLY IN THE TANK. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC FOUND THE FAILURE IN THE FUEL TANK LEVEL SENDING UNITS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V157000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGE WAS 78,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463098June 26, 2012
ENGINE, SEAT BELTS, ELECTRICAL SYSTEM, AIR BAGS, STRUCTURE:BODY:TRUNK LID, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRUNK HAS DIFFICULTY CLOSING. SEAT BELT DON'T WORK PROPERLY. AIRBAG LIGHT ALONG WITH THE MOTOR LIGHT TURN ON. THESE LIGHTS WERE NEVER REALLY FIXED BY THE CAR DEALER. THE PASSENGER BACK DOOR DOES NOT LOCK MOST OF THE TIME LEAVING THE CAR WITHOUT THE ALARM WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462944June 25, 2012
SERVICE BRAKES
ANTI-LOCK BRAKE CONTROL MODULE FAILED CAUSING "STOP", AND OTHER LIGHTS TO COME ON AND STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462798June 22, 2012
ENGINE
MY DAUGHTER PULLED INTO OUR NEIGHBORHOOD AND NOTICED A FAINT ODOR OF SMOKE. SHE PULLED INTO OUR GARAGE, GOT OUT OF THE CAR AND SAW SMOKE COMING FROM THE HOOD. SHE OPENED THE HOOD AND SAW FLAMES ON THE PASSENGER SIDE OF THE ENGINE BLOCK. SHE WENT TO GET THE FIRE EXTINGUISHER AND UPON HER RETURN THE FLAME WAS OUT AND THE SMOKE SUBSIDED. I HAVE INSPECTED THE AREA AND I CAN'T IDENTIFY SIGNIFICANT DAMAGE FROM THE FIRE. I JUST LEARNED OF A RECENT INVESTIGATION BY NHTSA INTO MY2002 VW PASSAT FOR ENGINE FIRES CAUSED BY A FAULTY IGNITION COIL (NHTSA ACTION NUMBER EA11002 - REPORTED INITIAL AS PE10-027). *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462245June 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,826 AND THE CURRENT MILEAGE WAS 79,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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