Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10899399August 30, 2016
AIR BAGS
IT HAS BEEN 6 MONTHS AND THERE HAS BEEN NO REPLACEMENT AIRBAG FOR MY VEHICLE. THIS IS A LEASED VEHICLE AND IS CURRENTLY UNSAFE TO DRIVE. I HAVE APPROACHED THE DEALERSHIP AS WELL AS VOLKSWAGEN OF AMERICA. V OF A TOLD ME TO "GO AHEAD AND DRIVE THE CAR". THIS IS UNACCEPTABLE. TAKADA AIRBAGS HAD ISSUES BEFORE 2014, AND THE COMPANY STILL BOUGHT FROM THEM. THEY HAD TO HAVE KNOWLEDGE OF THE PROBLEM. I AM PAYING FOR A VEHICLE THAT I CAN NOT DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899442August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V171000 (ELECTRICAL SYSTEM) AND 16V078000 (AIR BAG). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899446August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899553August 30, 2016
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL - I WANT TO BE ABLE TO EXCHANGE OUT OF MY LEASE WITH VW CREDIT INTO A NEWER 2016 VW THAT IS NOT PART OF THIS RECALL. VW IS DENYING MY REQUEST AND SAYING MY LEASE IS NOT NEGOTIABLE. HOWEVER, ON PAGE 2 UNDER EARLY TERMINATION LIABILITY", IT CLEARLY STATES I AM ABLE TO GET OUT OF MY LEASE IF THERE IS "IRREPARABLE DAMAGE" (THIS IS THE RECALL THAT HAS NO REMEDY} MY 2014 PASSAT WAS HIT ON THE 101 FREEWAY AT 55 MPH AND THANKFULLY I WAS NOT INJURED. AFTER TWO MONTHS IN THE REPAIR SHOP, THEY ALMOST TOTALED IT, BUT DID NOT. THEN, I NOTED THE RECALL AS WELL ON THE 2014 VW> I DO NOT FEEL SAFE DRIVING THIS CAR AND DO NOT WANT TO CONTINUE TO DRIVE IT KNOWING THE NEXT TIME I COULD DIE DUE TO AIRBAG INFLATING. PLEASE ADDRESS THIS WITH VW CREDIT AND GROUP OF AMERICA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10899672August 30, 2016
AIR BAGS
I DON'T FEEL SAFE KNOWING THERE IS A RECALL OF METAL FRAGMENTS THAT CAN COME THROUGH MY AIRBAGS AND THERE'S NO REMEDY WITH THE RECALL STARTING IN FEBRUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899109August 29, 2016
AIR BAGS
AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899076August 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
"TAKATA RECALL" WE ARE DRIVING AROUND IN A DEATH TRAP!! WHEN ARE WE GOING TO GET THIS REPAIRED OR GIVEN ANOTHER VEHICLE TO DRIVE IN THE INTERIM?????!!!! ELECTRICAL - ANOTHER DEATH TRAP!! WHEN ARE WE GOING TO GET THIS REPAIRED OR GIVEN ANOTHER VEHICLE TO DRIVE?????!!!!! SOUNDS LIKE ANOTHER LAWSUIT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899059August 27, 2016
AIR BAGS
TAKATA RECALL WE WERE FIRST NOTIFIED IN APRIL 2016 THAT THE TAKATA AIRBAGS IN OUR 2007 VW PASSATT "COULD POTENTIALLY RUPTURE...METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO THE VEHICLE OCCUPANTS." FOUR MONTHS HAVE PASSED AND STILL THERE IS NO REMEDY AVAILABLE. IT IS NOT REASONABLE THAT VOLKSWAGEN DOES NOT ISSUE AN UPDATE AS TO WHEN THE REMEDY MAY BECOME AVAILABLE. CONSEQUENTLY, WE LIVE IN DAILY FEAR OF A POSSIBLE DEATH BY AIRBAG MALFUNCTION. TODAY'S NY TIMES HAS A FRONT PAGE ARTICLE DETAILING THE MONEY-BASED WRONG DECISIONS OF GM TO BUY THE TAKATA PRODUCT WHEN EXPERTS IN THE FIELD TESTIFY THAT THE AMMONIUM NITRATE USED IN THE DEVICES IS UNSTABLE OVER TIME. DEATHS AND INJURIES HAVE RESULTED. WHEN WILL WE KNOW ABOUT THE AVAILABILITY OF THE REPLACEMENT PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898693August 26, 2016
POWER TRAIN
PROBLM WITH A SEPARATED REAR MAIN SEAL AT 100000MILES. AFTER DOING SOME RESEARCH I FOUND THAT IF VW WOULD PROPERLY INSTALL THE SEALAT THE OF PRODUCTION, IT WOULD NEVER SEPARATE. COMPARING TO MY OLD VW THAT HAD 250000MILES AND NEVER HAD THIS PROBLEM IS SEAM AS A DESIGN FLAW. VW HAS TO STEP UP AND PAY FOR THEIR OWN MISTAKE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898717August 26, 2016
ENGINE
STARTED THE CAR/ENGINE IN THE MORNING AND MIL CAME ON ROUGH START WITH RATTLING IN ENGINE BAY. BROUGHT TO VW DEALERSHIP. THEY INDICATED THE OIL SCREEN IN FRONT OF THE CHECK VALVE IN THE CAM SHAFT POSITIONER BRIDGE "HAS COME APART LODGING ITSELF BETWEEN THE CAMSHAFT ADJUSTER [VALVE] AND INTAKE CAMSHAFT ADJUSTER." IT APPEARS THIS IS A RECOGNIZED PROBLEM FOR 2009 AUDI A3, A4, TT PER TSB 15-11-21. HOWEVER, THE ISSUE IS NOT RECOGNIZED FOR OTHER (VW) VEHICLES WITH SAME ENGINE GROUP. THOUGH I UNDERSTAND THE OTHER COMPLAINTS BELOW ARE ANECDOTAL WITH REPAIRS RANGING FROM $700 TO $4,000 DEPENDING ON THE EXTENT OF INTERNAL DAMAGE, I COULD NOT FIND ANYONE RESEARCHING THIS ISSUE REGARDING CAUSES AND OCCURRENCES THAT MAY ELEVATE THIS PROBLEM TO A RECALL: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?7118356-MISFIRE-AND-CAM-CRANK-CORRELATION-ERROR HTTP://WWW.EXCELERATEPERFORMANCE.COM/NEWS/2-0T-TSI-TIMING-CHAIN-TENSIONER HTTP://FORUMS.ROSS-TECH.COM/SHOWTHREAD.PHP?5312-CCTA-TSI-VALVE-ACTUATOR-PROBLEM/PAGE2 HTTP://WWW.GOLFMK6.COM/FORUMS/SHOWTHREAD.PHP?S=AA587752110817FA3F1148944194E2BC&T=60320&PAGE=2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898500August 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898494August 25, 2016
ENGINE
ENGINE BEGAN MAKING A LOUDER THAN USUAL SOUND. THERE WERE NOT ANY CHECK ENGINE LIGHTS. I TOOK THE CAR TO THE GARAGE AND WAS TOLD THAT MY CAMSHAFT FOLLOWER WAS WORN COMPLETELY THROUGH CAUSING DAMAGE TO CHAIN AND PUMP. NEED TO REPLACE FUEL HIGH PRESSURE PUMP, CAMSHAFT, TIMING CHAIN TENSIONER CAM FOLLOWER AND VACUUM PUMP. LUCKILY I GOT IT TO THE GARAGE BEFORE EVEN MORE DAMAGE OCCURRED AND THE ENGINE JUST STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898548August 25, 2016
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED IN APRIL, BUT IT IS NOW AUGUST AND THE PARTS ARE STILL NOT AVAILABLE. I DON'T THINK THIS IS ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898623August 25, 2016
AIR BAGS
TAKATA RECALL. THE VEHICLE STILL HAS NO REPAIR AVAILABLE FOR THE AIRBAG ISSUE (TAKATA RECALL). I DO NOT FEEL SAFE DRIVING THIS AROUND AND I WORRY EACH DAY I GET IN TO GO TO WORK. HOW CAN VOLKSWAGEN ADVISE CUSTOMER THAT IT IS "OKAY" TO KEEP DRIVING THE VEHICLE WHEN THIS RECALL IS DEADLY TO THE CONSUMER IF THE AIRBAGS DEPLOY. PLEASE HELP. SOMETHING HAS TO BE DONE IN ORDER TO SOLVE THIS FATAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898626August 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING THE VEHICLE AT NIGHT WHEN THE DRIVER SIDE HEADLIGHT WENT OUT. TOOK VEHICLE TO VOLKSWAGEN DEALER TO FIX PROBLEM THE NEXT DAY. THE DEALER TOLD ME THE INSULATION CAME OFF THE WIRES INSIDE THE DRIVER HEAD LIGHT ASSEMBLY. THE 2 EXPOSED WIRES TOUCHED AND SHORTED OUT THE CONTROL MODULE. THE VEHICLE HAD TO HAVE A HEADLIGHT ASSEMBLY 3C0-941-005-AE AND CONTROL MODULE 3C8-937-049-AC REPLACED FOR THE DRIVER SIDE HEADLIGHT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898658August 25, 2016
AIR BAGS
TAKATA RECALL. OVER 6 MONTHS AND NO SIGN OF REPAIRS. DRIVING DANGEROUS VEHICLE AND UNABLE TO TEACH MY TEENAGER HOW TO DRIVE! TOO DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898652August 25, 2016
ENGINE
MY WIFE WAS DRIVING THE CAR TO THE AIRPORT AND STOPPED AT THE CELL PHONE WAITING AREA. TRIED TO START AGAIN AND CAR DIDN'T START. CHANGED THE BATTERY WITH AAA AND STILL DIDN'T START. TOWED IT TO DEALER. THEY SAID THE TIMING CHAIN TENSIONER FAILED AND IT COMPLETELY DAMAGED THE ENGINE. ENGINE NEEDS TO BE REPLACED WHICH COSTS ABOUT $7K. I HAVE CHECKED ABOUT THIS PROBLEM IN INTERNET AND MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE AND VW KNOWS ABOUT THIS ISSUE FOR SOME TIME. AS THIS CAN HAPPEN IN MIDDLE OF THE TRAFFIC AND CAN CAUSE A FATAL ACCIDENT, WE REQUEST YOU TO INVESTIGATE AND MAKE VOLKSWAGEN RECALL AND REPLACE THIS PART. ALSO, VW SHOULD TAKE RESPONSIBILITY FOR THE FAILED PART AND THE REPAIRS CAUSED DUE TO THIS PART AS IT KNOWS ABOUT THIS AND IGNORED. I ALSO SEE THERE IS A LAWSUIT GOING ON THIS ISSUE. CHECK THE LINK HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2016/VOLKSWAGEN-TIMING-CHAIN-TENSIONER-LAWSUIT.SHTML VW REALLY SHOULD BE MORE RESPONSIBLE TO AVOID SERIOUS ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898141August 24, 2016
AIR BAGS
TAKATA RECALL. THE RECALL WAS ISSUED IN FEBRUARY THIS YEAR, YET MY VW DEALERSHIP (WHERE I ROUTINELY GO FOR REPAIRS AND CHECKUPS) TELLS ME A REMEDY WAS STILL NOT AVAILABLE. I.E., I AM DRIVING A CAR WITH A POTENTIALLY LETHAL DEFAULT, WHICH IS KNOWN OF, YET THE MANUFACTURER IS EITHER UNABLE OR UNWILLING TO REMEDY ASAP? I AM EXTREMELY CONCERNED AND UNSURE HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898129August 24, 2016
AIR BAGS
TAKATA RECALL - REMEDY NOT AVAILABLE YET. THIS ISSUE IS NOT BEING HANDLED IN A TIMELY MANNER AND THE CAR IS UNSAFE TO DRIVE AND CAN'T GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898210August 24, 2016
AIR BAGS
TAKATA RECALL 69M8 REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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