Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10898241August 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) IN APRIL OF 2016. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898095August 23, 2016
AIR BAGS
TAKATA RECALL TRYING TO SELL OUR VOLKSWAGON PASSAT 2012 AT OUR LOCAL CHEVY DEALER ON 8/22/2016. WAS NOTIFIED BY CHEVY DEALER THAT THE AIRBAGS ARE ON RECALL. WE HAD NO IDEA OUR AIRBAGS WERE NOT SAFE AND UNDER A RECALL. WE WERE TOLD THEY CAN NOT RE-SELL THIS CAR AND WE BASICALLY CAN ONLY RECEIVE WHOLESALE VALUE FOR IT. WE WERE NEVER NOTIFIED BY VOLKSWAGON THAT WE HAD A RECALL. CALLED LOCAL VOLKSWAGON DEALERSHIP AND THEY CANT REPLACE BECAUSE NONE ARE AVAILABLE. THIS IS NOT ACCEPTABLE!! THIS CAR IS NOT SAFE. WE NEED TO GET THE BAGS REPLACED OR VOLKSWAGON SHOULD PROVIDE A SAFE CAR FOR US TO USE UNTIL THEY CAN REPLACE THE BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897861August 23, 2016
AIR BAGS
TAKATA AIR BAG RECALL- I HAVE BEEN CALLING EVERY 60 DAYS SINCE INITIAL RECALL ANNOUNCEMENT CAME OUT IN FEB 2016 AND HAVE BEEN TOLD VW DOES NOT HAVE THE PARTS FROM TAKATA YET AND THEY HAVE NO IDEA WHEN THEY WILL. THEY SAY IT COULD BE A MONTH AND IT COULD BE 2 YEARS OR MORE, THEY DON'T KNOW. I CALLED AS RECENTLY AS TODAY AND SPOKE TO TRACY IN SERVICE DEPARTMENT OF MY LOCAL BRANDON VW DEALER. I HAVE ALSO BEEN TOLD THAT VW WILL NOT GIVE NOR REIMBURSE FOR A RENTAL AND I GET TOLD TIME AND TIME AGAIN "THIS IS NOT A VW ISSUE IS A TAKATA ISSUE". I'M CONCERNED FOR THE SAFETY OF ME AND MY FAMILY. WHAT ELSE CAN I DO BESIDES HAVE MY FAMILY SUE AFTER (GOD FORBID) SOMETHING HAPPENS TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898009August 23, 2016
FUEL/PROPULSION SYSTEM
2013 PASSAT TDI WITH 51K MILEAGE, CEL WENT ON A FEW DAYS AGO SO I WAS CONCERNED AND BROUGHT IT TO THE DEALERSHIP. AFTER DIAGNOSTICS RUN, I WAS TOLD THE ADBLUE HEADER UNIT HAD TO BE REPLACED BECAUSE I HAD A FAULTY SENSOR. WAS GIVEN ESTIMATE OF $1200 TO FIX. WAS TOLD COST WILL NOT BE COVERED AT ALL. AFTER DOING RESEARCH, IT SEEMS VWS DIESEL CARS ARE ALL EXPERIENCING THIS PROBLEM, MOSTLY AFTER THE 3/36K WARRANTY PERIOD HAS PASSED AND THEN NOT HELPING OWNERS WITH COST OF THIS DEFECT. GIVEN THAT ALL THESE VEHICLES HAVE A CURRENT BUYBACK OPTION DUE TO DIESELGATE, I AM APPALLED THAT VW IS NOT OFFERING ANY TYPE OF COMPENSATION FOR THIS APPARENT YET NOT DECLARED DEFECT THAT SHOULD REALLY RESULT IN A FULL RECALL. I CONTINUE TO HOPE FOR A POSITIVE RESOLUTION TO THIS ISSUE BUT AM CITING THIS COMPLAINT AS I SEE NUMEROUS SIMILAR VEHICLES EXPERIENCING THIS ISSUE AND IT NEEDS BROADER ATTENTION THAN WHAT IT IS GETTING FROM VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898047August 23, 2016
AIR BAGS
THIS IS RIDICULOUS, WE RECEIVED A LETTER IN FEBRUARY FOR THE TAKADA AIRBAG RECALL AND THERE IS STILL NO REMEDY TO FIX IT?!! THIS IS THE MOST LAZIEST THING I HAVE EVER SEEN! WHY HAS NOTHING BEEN ABLE TO BE FIXED ON IT! WE DRIVE THIS CAR EVERY DAY AND WHAT WILL HAPPEN IF WE GET INTO AN ACCIDENT AND WE LOSE OUR EYE, OUR PARALYZED, OR DIE! YOU WILL NEVER SEE A PAYCHECK AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897514August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897631August 22, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897749August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897781August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897103August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897183August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897203August 19, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000. UPDATED 11/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897246August 19, 2016
ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE HORN FAILED, WHICH WAS LOCATED IN THE SAME LOCATION OF THE DRIVER'S SIDE AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896798August 18, 2016
AIR BAGS
TAKATA RECALL: VW COULD CARE LESS IF I GET KILLED. MY LEASE IS UP IN OCT 2016 AND THEY STILL WON'T FIX THIS AIRBAG BUT DOESN'T MIND ME DRIVING A PRODUCT THAT IS UNSAFE. EXECUTE THE CORPORATE HEADS SO THAT OTHERS GET THE MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887316August 18, 2016
AIR BAGS
2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO BEING UNCOMFORTABLE DRIVING VEHICLE DUE TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL, CONSUMER STATES WANTS TO BE RELEASED WITHOUT PENALTY FROM LEASE AGREEMENT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896512August 17, 2016
EXTERIOR LIGHTING
HEADLAMP ASSEMBLY CONNECTORS ON DRIVER SIDE ARE CAUSING THE LOW BEAM HEADLIGHT TO DISCONNECT AND NOT TURN ON BULB. HAVE REPLACED NUMEROUS HEADLAMPS, NONE WERE BURNT OUT. AFTER HAVING THE VEHICLE LOOKED AT SEVERAL TIMES, IT WAS DETERMINED THE HEADLIGHT ASSEMBLY MAY BECOME LOOSE AND LOSE ELECTRICAL CONTACT. CALLED VW AND THEY REFUSED TO FIX BECAUSE MY VIN WAS NOT LISTED ON THE RECALL # 94G8/7V, NHTSA CAMPAIGN NUMBER 14V125000. VW STATED MY CAR WAS TESTED (ALTHOUGH THEY COULDN'T SAY WHEN, I HAVE NEVER HAD IT INSPECTED) AND THE ISSUE WAS NOT PRESENT IN MY VEHICLE, ALTHOUGH IT IS NOW. THE PROBLEM EXPRESSED ON THE RECALL IS EXACTLY WHAT IS HAPPENING WITH THE CAR CAUSING A SAFETY CONCERN BECAUSE THE HEADLIGHT DOES NOT COME ON. REQUEST THE INVESTIGATION IS BROADENED TO INCLUDE MORE VEHICLES THAT MAY BE PRESENTING THE PROBLEM AFTER INITIAL INSPECTION. THE PROBLEM OCCURS INTERMITTENTLY WHETHER IT IS IN MOTION OR PARKED IN A GARAGE OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896510August 17, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED AND ALL THE OTHER ELECTRONICS ON THE STEERING WHEEL WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 34,000 MILES. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/04/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896537August 17, 2016
AIR BAGS
RECALL NOTICE #15V48300; DATE 08/04/2015; AIR BAGS; FRONTAL I WAS BACKING THE CAR OUT OF MY DRIVEWAY TURNING MY STEERING WHEEL WHEN I HEARD SOMETHING RATTLING AROUND IN THE STEERING WHEEL AND THEN I HEARD A "SNAP" OR "POP" AND THEN AN AIR BAG ERROR ALERT WAS DISPLAYED ON THE INFORMATION PANEL, THE AIR BAG LIGHT ILLUMINATED, AND I LOST THE ELECTRONIC CONTROLS ON MY STEERING WHEEL. THE CAR IS CURRENTLY AT THE DEALERSHIP AND THE QUOTE TO REPAIR THE ISSUE IS AROUND $550. UNFORTUNATELY FOR ME, MY VIN IS NOT INCLUDED IN THE RECALL NOTICE 15V483000 FOR 2010-2014 PASSAT SEDANS, SO I AM CALLED VW TO COMPLAIN AND HOPEFULLY THEY CAN DO SOMETHING TO HELP WITH THE COST OF REPAIRS SINCE THERE ARE 2010-2014 PASSAT SEDANS THAT ARE AFFECTED BY THE RECALL, JUST NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896523August 17, 2016
AIR BAGS
TAKATA RECALL. I'VE KNOWN ABOUT THE RECALL SINCE FEBRUARY 2016. IT IS NOW AUGUST. THE DEALERSHIP WILL NOT GIVE ME A LONER. MY WIFE AND I DON'T FELL SAFE DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896552August 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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