Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10907683September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906514September 19, 2016
AIR BAGS
2007 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL.*SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907452September 18, 2016
AIR BAGS
TAKATA RECALL OUR VW DEALER (SANTA MONICA VW) IS SAYING THEY STILL DO NOT HAVE A FIX FOR THE RECALL NOTICE. WE FIRST WENT INTO THE DEALER APP. 4-5 MONTHS AGO WHEN THE RECALL NOTICE CAME OUT. THE NHTSA WEB SITE SAYS WHAT THE FIX IS-WHY CAN'T THEY FIX THIS PROBLEM? I HAVE A TEENAGER THAT DRIVES THE CAR WHO, BY VIRTUE OF BEING A TEENAGER, HAS A HIGHER LIKELIHOOD OF BEING IN AN ACCIDENT WHERE A NON-FUNCTIONING AIRBAG COULD BE CATASTROPHIC. PLEASE ADVISE HOW WE CAN GET THIS REPAIRED. LIKEWISE, MY 82-YEAR OLD MOTHER-IN-LAW ([XXX]) HAS A 2012 VW CC WITH THE SAME PROBLEM. SO WE HAVE DUAL EXPOSURE IN OUR FAMILY TO THIS PROBLEM....THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907499September 18, 2016
AIR BAGS
TAKATA RECALL-EXCESSIVE DELAY PROCESSING RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907080September 16, 2016
AIR BAGS
RECEIVED NOTICE OF AIRBAG RECALL IN APRIL AS POTENTIALLY LIFE THREATENING. ALMOST 4 MONTHS LATER, VW WILL NOT FIX, HAS NO DATE FOR A FIX, AND REFUSES TO DISABLE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907087September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907150September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE DEALER WAS CONTACTED TO SCHEDULE A REPAIR, BUT THEY INDICATED THAT THE MANUFACTURER HAD NOT YET SUPPLIED THE PARTS. THE MANUFACTURER WAS UNABLE TO INDICATE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907142September 16, 2016
AIR BAGS
I WAS SENT A SAFETY RECALL NOTICE 69M9 FOR TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL OF 2016; AS OF 9/16/16 THERE IS NO REMEDY AVAILABLE FOR THIS RECALL. I DRIVE MY CAR EVERYDAY WITH TWO LITTLE CHILDREN. I AM OUTRAGED THAT I HAVE TO HOPE FOR THE BEST. OTHER MANUFACTURERS HAVE MANAGED GET PARTS TO FIX THIS ISSUE ON OTHER VEHICLES. WHY NOT VW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907302September 16, 2016
FUEL/PROPULSION SYSTEM
ON SEPT 14, 2016, WHILE DRIVING, MY CAR BEGAN LOSING POWER, GLOW-PLUG INDICATOR LIGHT STARTED FLASHING, AND THEN THE CAR IMMEDIATELY STALLED. FROM FIRST SIGN OF TROUBLE TO COMPLETE POWER LOSS WAS LESS THAN 60 SECONDS. SCARY STUFF WHEN YOUR ON THE HIGHWAY. HAD TO BE TOWED TO THE VW DEALER. AFTER I EXPLAINED HOW THE CAR HAD LOST POWER AND SHUT OFF, THE SERVICE DEPARTMENT SUSPECTED IT WAS A HIGH PRESSURE PUMP FAILURE. THE NEXT DAY, THE SERVICE TECHNICIAN CONFIRMED THAT IT WAS A "HIGH-PRESSURE FUEL PUMP FAILURE". BASICALLY THE FUEL PUMP EXPLODED, SENDING METAL FRAGMENTS THROUGH THE ENTIRE FUEL AND FUEL INJECTOR SYSTEMS. NOT GOOD NEWS! THE VW TECH TESTED THE FUEL IN THE TANK AND CONFIRMED THAT IT WAS 100% DIESEL FUEL. THE VW SERVICE ADVISOR INDICATED THAT THIS WAS A KNOWN ISSUE WITH THE TDI'S SINCE 2009. THE VW TECH INDICATED THAT THE CAR WOULD NEVER RUN AGAIN UNLESS THE WHOLE FUEL SYSTEMS IS REPLACED, AND THE COST FOR THIS WOULD BE AROUND $6,500. VW TECH AND VW CUSTOMER SERVICE INDICATED THIS IS A KNOWN ISSUE AND THAT THEY HAVE ADDRESSED THE ISSUE WITH 2009 - 2012 TDI'S BY EXTENDING THE WARRANTY. UNFORTUNATELY I HAVE A 2013 AND HAD NO CLUE THESE PUMPS WERE FAILING ON OLDER MODELS. THIS IS A SERIOUS AND VERY DANGEROUS ISSUE NOT TO MENTION A COSTLY MALFUNCTION THAT CAN AND MOST LIKELY WILL HAPPEN TO OTHER 2013 TDI OWNER'S. I'M GLAD IT WAS NOT MY WIFE WHO WAS DRIVING WHEN THE ENGINE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906818September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906908September 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906321September 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906465September 14, 2016
FUEL/PROPULSION SYSTEM
WHILE WAITING FOR THE BUY-BACK THROUGH THE CLASS ACTION FRAUD SETTLEMENT, LAST SATURDAY, SEPT. 10, 2016 MY 2013 PASSAT TDI WITH APPROXIMATELY 70K MILES SHUDDERED AND LOST ALL POWER. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN HAD IT TOWED TO THE VW DEALER. THEY HAVE INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND SPEWED METAL FRAGMENTS THROUGHOUT THE ENTIRE FUEL SYSTEM. THE REPAIR COST QUOTED IS $6581.44. IT DOES NOT APPEAR THAT I AM THE ONLY PERSON SUFFERING THIS CATASTROPHIC FAILURE AROUND THE 70K MILE MARK. IN FACT, EVEN THE DEALER'S SERVICE MANAGER FOR VACAVILLE VOLKSWAGEN, JENNIFER PIRANI, STATED SHE IS AWARE OF THIS AS A PROBLEM WITH THIS YEAR AND MODEL PASSAT AND SHE ALSO OWNS A 2013 PASATT TDI WITH SIMILAR MILEAGE AND IS TRYING NOT TO DRIVE HER'S SO SHE CAN MAKE IT THROUGH THE BUY-BACK. IT WOULD APPEAR THIS IS A DEFECTIVE PART WITH A SERIOUS DESIGN FLAW CAUSING EXCESSIVE DAMAGE AT A GREAT REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905994September 13, 2016
AIR BAGS
TAKATA RECALL I HAVE AN '06 PASSAT. WHY IS IT A YEAR AFTER I GOT THE RECALL LETTER THAT I'M STILL WAITING FOR IT TO BE REPLACED? I HAVE A 6 YEAR OLD DAUGHTER THAT I DROP OFF AND PICK UP FROM SCHOOL IN THIS CAR WITH THE KILLER AIR BAG! MY PASSENGER SIDE AIR BAG SENSOR "SOMETIMES" WORKS. WHY THE ENTIRE CAR HASN'T BEEN RECALLED, ONLY GOD KNOWS. THIS IS RIDICULOUS AND I'M ASHAMED MORE HASN'T BEEN DONE TO ENSURE THE SAFETY OF PASSENGERS OF THESE CARS MADE WITH SHORT CUTS AND CHEAP PARTS. MY LIFE AND MY DAUGHTERS LIFE IS WORTH FAR MORE THAN ANOTHER CHEAP SEAT IN FRONT OF A KILLER AIR BAG. THIS IS SUICIDE AND SHAME ON THOSE WHO ARE DELAYING THE FIXES BECAUSE THAT IS POTENTIAL ATTEMPTED MURDER ON MILLIONS OF PEOPLE AND THEIR CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906022September 13, 2016
AIR BAGS
TAKATA RECALL. I HAVE HAD NO PROBLEMS AT THIS TIME, BUT WOULD LIKE IT FIXED SOON, OR BOUGHT-BACK/TRADED-IN FOR A FAIR VALUE BY A VW DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906049September 13, 2016
AIR BAGS
WE HAVE HEARD NOTHING FROM OUR LOCAL DEALER REGARDING A TIME SCHEDULE AS TO WHEN THE AIRBAGS WILL BE REPLACED EVEN AFTER REPEATED CALLS. WHAT HAS BEEN HAPPENING WITH REGARD TO THIS RECALL AND REQUIRING THE VENDOR TO PROVIDE A TIMELINE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905815September 12, 2016
AIR BAGS
TAKATA RECALL- I RECEIVED A RECALL NOTICE IN APRIL 2016. I WENT TO THE DEALER AT THAT TIME AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. I CALLED AGAIN AND WAS TOLD THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AFTER JULY 11, 2016. I JUST RETURNED FROM THE DEALER, WHERE THEY TOLD ME THAT THEY STILL DO NOT HAVE THE PARTS. THE RECALL NOTICE STATES THAT AN INFLATOR RUPTURE CAN RESULT IN SERIOUS INJURY OR DEATH. THE VOLKSWAGEN DEALER, VOLKSWAGEN OF MURRIETA (CALIFORNIA), REFUSED TO PROVIDE A RENTAL CAR FOR USE UNTIL THE DEFECT IS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905835September 12, 2016
AIR BAGS
MY VEHICLE IS RECALLED FOR THIS SERIOUS PROBLEM AND VW IS NOT OFFERING A PART TO FIX IT OR A RENTAL CAR. IT IS ILLEGAL FOR MY MECHANIC TO TURN OFF THE AIRBAG. I FEEL EXTREMELY UNSAFE DRIVING MY CAR WITH MY CHILD AND HUSBAND IN IT AS A MINOR FENDER BENDER IN WHICH THE AIRBAG ACTIVATES COULD RESULT IN DEATH. IT IS TOTALLY UNACCEPTABLE THAT VW IS NOT OFFERING A SOLUTION FOR THESE CAR OWNERS TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905941September 12, 2016
ENGINE
AFTER THE NOX SENSOR WENT IN THIS CAR EXACTLY A MONTH TO THE DAY LATER THE ADBLUE HEATER IS SHOT. I WAS DRIVING THE CAR WHEN THE MIL LIGHT CAME ON. A SCAN SHOWED IT IS THE ADBLUE HEATER. THIS IS THE 2ND EMISSIONS RELATED PART TO GO IN THIS CAR SINCE THE DIESEL SCANDAL BROKE AND THE 2ND ISSUE IN A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905758September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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