Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10910679September 29, 2016
AIR BAGS
TAKATA RECALL - IT'S BEEN MONTHS SINCE I WAS FIRST NOTIFIED. THE DEALERSHIP KEEPS TELLING ME I HAVE TO WAIT UNTIL I GET A SECOND LETTER FROM TAKATA. THIS IS UNACCEPTABLE AS I DRIVE THIS VEHICLE 80+ MILES A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910113September 28, 2016
AIR BAGS
TAKATA RECALL. THIS VEHICLE IS FOR SALE AT A DEALERSHIP AND THE AIRBAG INFLATOR HAS NOT BEEN REPLACED YET. IT HAS BEEN SEVERAL MONTHS THAT THE DEALERSHIP IS WAITING FOR THE AIRBAG PARTS SO THE DEALER CAN REPLACE THE AIRBAG ON THE DRIVERS SIDE. I WAS INTERESTED IN PURCHASING THE CAR UNTIL I FOUND OUT ABOUT THE TAKATA RECALL AND THE AIRBAG HAS NOT BEEN REPLACED. ACCORDING TO YOUR NHSTA STATEMENT, THE AIRBAG SHOULD BE REPLACED IN A TIMELY MANNER. THE SEATTLE DEALERSHIP IS STILL WAITING TO REPLACE THE AIRBAG WHICH MEANS IT IS NOT BEING REPLACED TIMELY. THEY HAD NO EXPECTED DATE FOR A NEW AIRBAG TO COME IN FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910170September 28, 2016
ENGINE
2009 VOLKSWAGEN PASSAT TIMING BELT/CHAIN TENSIONER PROBLEM IN JULY 2016 MY MOTHER-IN-LAW WAS LEAVING WORK, WHEN SHE TRIED STARTING THE CAR IT DIDN'T STARTED. SOMEONE IN THE PARKING VOLUNTEERED TO HELP HER. THEY DECIDED TO JUMP START THE CAR WITH A JUMP BOX, THE CAR STARTED AND SHE MADE IT HOME. ONCE SHE GOT HOME SHE TRIED TO START THE CAR AND IT DID NOT START. SHE IS A SINGLE MOTHER AND DO NOT MAKE A LOT OF MONEY TO FIX HER CAR, AFTER A MONTH AND HALF OF THE CAR BEEN PARK AT HOME AND TAKING RIDES FROM WHOEVER CAN TAKE HER, WE DECIDED TO GET A MECHANIC THAT WORKS FOR VW DEALERSHIP. HE CAME AND FULLY CHECKED THE CAR AND TOLD US THAT THE TIMING CHAIN/BELT JUMPED AND THAT ENGINE IT'S OUT OF TIME, WHICH IT COULD HAVE BEEN CAUSED FROM A BAD TENSIONER. HE SAID THIS IS A REAL BAD ISSUE THAT COULD CAUSE THE VALVE TO BE BENDED. HE GAVE US AN EXPENSIVE PRICE TO FIX THE CAR, SO WE DECIDED TO WAIT AND BE PATIENCE AND BE OPTIMISTIC THAT IT WASN'T THAT SINCE MY MOTHER IN LAW DOESN'T HAVE THE MONEY TO FIX IT. A MONTH LATER WE DECIDED TO GET OTHER MECHANICS TO GET DIFFERENT OPINIONS, THEY ALL SAID IT WAS THE SAME ISSUE. ONE OF THE MECHANICS CAME AND CHECKED THE PRESSURE OF THE ENGINE AND IT STAY ON 0 AND THAT'S WHEN HE CONFIRMED THAT VALVES ARE BENDED. I HAVE CHECKED ABOUT THIS PROBLEM ON THE INTERNET AND MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE AND VW KNOWS ABOUT THIS ISSUE FOR SOME TIME, I ALSO SEE THERE IS A LAWSUIT GOING ON THIS ISSUE. I CAN'T BELIEVE AND IT SHOULD NOT BE ACCEPTABLE THAT VW KNOWING OF THIS PROBLEM, IT'S NOT DOING ANYTHING ABOUT FIXING THIS PROBLEM. THIS ISSUE COULD CAUSE VARIETIES OF ACCIDENT ON THE STREET, BECAUSE IF THIS ISSUE HAPPENS TO ANYBODY ON THE STREET DRIVING, IT COULD LOCK THE ENGINE AND CAUSE THE PERSON LOSE CONTROL OF THE VEHICLE AND EITHER HIT OR GET HIT BY SOMEBODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910189September 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910278September 28, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909910September 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909916September 27, 2016
FUEL/PROPULSION SYSTEM
156 MILES INTO A 200 MILE TRIP THE VEHICLE LOST POWER CLIMBING A GRADE ON A HIGHWAY. AT FIRST IT FELT LIKE THE ROAD WAS WASHBOARDED BUT AFTER CHANGING LANES THE 'WASHBOARD' FEELING REMAINED AND I THOUGHT IT WAS A FLAT TIRE. WITHIN A FEW SECONDS OF CHANGING LANES THE VEHICLE LOST POWER - 60MPH TO 30MPH IN A SECOND. I PULLED OFF THE ROAD, VEHICLE WAS STILL RUNNING BUT HAD VERY LITTLE POWER TO MOVE FORWARD. HAD VEHICLE TOWED TO NEAREST VW DEALERSHIP. WAS INFORMED THE HPFP HAD FAILED DUE TO METAL SHAVING IN THE SYSTEM. PUMP, RAILS AND INJECTORS NEED TO BE REPLACED. VEHICLE HAS 110K MILES ON IT. AT 80K I HAD ONE OF THE INJECTORS REPLACED AT A VW DEALERSHIP - CAR WAS HAVING SYMPTOMS OF POWER LAG AND INTERMITTENT 'WASHBOARD ROAD' FEELING WHEN ACCELERATING. WAS TOLD AT THAT TIME THE INJECTOR 'JUST WENT BAD, HAPPENS SOMETIMES' - NOW I AM SURE THE SYSTEM WAS GOING BAD AND SHOULD HAVE BEEN ADDRESSED BEFORE IT BECAME CATASTROPHIC. NOT COVERED BY VW, $5K REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910026September 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910086September 27, 2016
ENGINE
VW PASSAT TDI 2013: CURRENTLY HAS A TAD UNDER 64,000 MILES. DRIVING THE CAR AND THE CAR MAKES AWFUL NOISE AND SHUTS OFF. THE CAR GETS TOWED TO THE VW DEALERSHIP AND I AM INFORMED THAT IT IS THE HIGH PRESSURE FUEL PUMP AND THE REPAIR IS BETWEEN $5000-$6000. THE DEALERSHIP CHECKED THE FUEL AND VERIFIED THAT I HAD APPROPRIATE DIESEL IN THE CAR AND MENTIONED THAT VW HAS HAD PROBLEMS WITH THE DIESEL FUEL "SOLD IN THE US" AND IT IS CAUSING THE PROBLEM. THE CAR IS JUST OVER THE 60,000 MILE WARRANTY AND IT IS ONE OF THE CARS IN THE BUYBACK SETTLEMENT. WHEN I INQUIRED, THEY SAID MY BUYBACK FEE WOULD BE SIGNIFICANTLY REDUCED IF I DO NOT PAY FOR THE REPAIR AS THEY WILL TAKE IT OUT OF THE SETTLEMENT OFFER. INVESTIGATING A BIT FURTHER, THIS IS A PROBLEM THAT THEY HAD WITH PREVIOUS YEAR MODELS, AND IS ALSO SOMETHING THAT APPEARS TO BE HAPPENING WITH OTHER OWNERS OF 2013 TDI'S. I AM LEFT WITH A CAR THAT DOES NOT WORK TO DUE MANUFACTURE DEFECT. I AM LEFT WITH A CAR THAT THEY CLAIM THEY WILL PAY LESS FOR AT THE BUYBACK BECAUSE THE CAR IS NOT RUNNING, EVEN THOUGH IT IS DUE TO THEIR DEFECT. IN SHORT, I HAVE A CAR THAT DOES NOT WORK, THAT IS PART OF A MAJOR US GOVERNMENT LAWSUIT SETTLEMENT, AND THAT REQUIRES $6,000 TO REPAIR BECAUSE A PART THEY PLACED ON THE CAR SENT METAL SHARDS THROUGH THE FUEL SYSTEM. AS A CONSUMER, I AM LEFT HELPLESS. I BOUGHT A CAR BELIEVING THE COMPANY TO BE HONEST, THEY WERE NOT. NOW THEY WILL NOT EVEN STAND BEHIND THEIR FAULTY MANUFACTURING DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910105September 27, 2016
AIR BAGS
THE FRONTAL AIRBAG INFLATORS MAY RELEASE DEADLY METAL FRAGMENTS WHEN DEPLOYED. RECALL ISSUED LAST FEBRUARY 2016, BUT 9 MONTHS LATER, THERE IS STILL NO REMEDY FOR THIS TICKING BOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909777September 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909825September 26, 2016
UNKNOWN OR OTHER
I WAS DRIVING TO WORK WHEN THE CEL CAME ON. I HAD IT SCANNED A FEW DAYS LATER AND FOUND THAT THE ISSUE WAS RELATED TO THE ADBLUE HEATER. VEHICLE PERFORMANCE WAS NOT AFFECTED DURING DRIVING. AFTER SOME INTERNET RESEARCH IT WAS FOUND THAT THIS IS A COMMON PROBLEM IN CERTAIN MODEL YEARS OF THIS VEHICLE. AS IT IS, IF THE FLUID IN THIS SYSTEM GETS TOO COLD IT COULD FREEZE AND CAUSE THE EMISSION SYSTEM TO NOT FUNCTION PROPERLY AND EVENTUALLY DISABLE THE VEHICLE ALTOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909846September 26, 2016
AIR BAGS
" TAKATA RECALL" I HAVE BEEN TRYING TO GET THE AIR BAGS IN MY TWO VW'S FOR OVER A YEAR. I AM TOLD THAT NO ONE HAS THESE PARTS. IT IS PUTTING MYSELF AND MY DAUGHTER IN DANGER. WHEN I SPEAK TO THE MANAGER HE ACKNOWLEDGES MY WORRIES BUT MINIMIZES THE RISKS. IF THEY EXPLODE MY DAUGHTER OR I COULD BE KILLED. I DON'T BELIEVE THAT THE RISKS ARE MINIMAL. I DO BELIEVE THAT THERE IS SOMETHING MORE THAT VW CAN DO, OTHER THAN OFFERING TO GIVE ME MORE ON A TRADE IN. WHEN THEY ADMIT THAT MANY OF THE CARS ON THEIR LOTS HAVE THE SAME DANGEROUS PROBLEM. VW, AND I MEAN ALL OF THEIR DEALERSHIPS SHOULD BE VERY CONCERNED THAT THIS"MINIMAL" PROBLEM WILL CAUSE SOMEONES DEATH! INSTEAD OF A CHEAP FIX THEY WILL HAVE A HUGE LAWSUIT WORTH MILLIONS OF DOLLARS. NEVER, EVER BUY A VW!!! I BOUGHT MY VW'S FROM PRESTIGE VOLKSWAGEN MELBOURNE, FLORIDA. THEY SAY THEY CAN NOT HELP ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909847September 26, 2016
AIR BAGS
"TAKATA AIR BAG RECALL", I HAVE BEEN TRYING TO GET THE AIR BAGS IN MY TWO VW'S FOR OVER A YEAR. I AM TOLD THAT NO ONE HAS THESE PARTS. IT IS PUTTING MYSELF AND MY DAUGHTER IN DANGER. WHEN I SPEAK TO THE MANAGER HE ACKNOWLEDGES MY WORRIES BUT MINIMIZES THE RISKS. IF THEY EXPLODE MY DAUGHTER OR I COULD BE KILLED. I DON'T BELIEVE THAT THE RISKS ARE MINIMAL. I DO BELIEVE THAT THERE IS SOMETHING MORE THAT VW CAN DO, OTHER THAN OFFERING TO GIVE ME MORE ON A TRADE IN. WHEN THEY ADMIT THAT MANY OF THE CARS ON THEIR LOTS HAVE THE SAME DANGEROUS PROBLEM. VW, AND I MEAN ALL OF THEIR DEALERSHIPS SHOULD BE VERY CONCERNED THAT THIS"MINIMAL" PROBLEM WILL CAUSE SOMEONES DEATH! INSTEAD OF A CHEAP FIX THEY WILL HAVE A HUGE LAWSUIT WORTH MILLIONS OF DOLLARS. NEVER, EVER BUY A VW!!! I BOUGHT MY VW'S FROM PRESTIGE VOLKSWAGEN MELBOURNE, FLORIDA. THEY SAY THEY CAN NOT HELP ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909736September 26, 2016
AIR BAGS
"TAKATA RECALL" WHAT TO DO TO REPAIR THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909686September 26, 2016
ELECTRICAL SYSTEM
TODAY I RECEIVED AN "IMPORTANT SAFETY RECALL" FROM VOLKSWAGEN OF AMERICA INFORMING ME THAT MY VEHICLE IS THE SUBJECT OF SAFETY RECALL 23T3 - NHTSA: 16V171 RELATING TO IMPROPERLY ASSEMBLED WIRE SEALS WHICH CAN CAUSE THE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE. SINCE THE MIL HAS RECENTLY ILLUMINATED IN MY VEHICLE I CONTACTED NAPLES VOLKSWAGEN IN NAPLES, FLORIDA TO HAVE MY VEHICLE INSPECTED/REPAIRED PER THE SAFETY RECALL. I WAS INFORMED BY THE SERVICE WRITER, CHARLES, THAT I WOULD BE CHARGED $128.00 TO DIAGNOSE THE PROBLEM. I THOUGHT THAT THE MANUFACTURER IS RESPONSIBLE FOR REPAIRING VEHICLES WHICH ARE SUBJECT TO A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909755September 26, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL MANIFOLD UNDER THE BACK SEAT OF THE VEHICLE WAS CRACKED DUE TO THE WIRING HARNESS PLACEMENT AND PRESSURE FROM OCCUPANTS IN THE BACK SEAT CAUSED THE MANIFOLD TO CRACK AND SPEW FUEL ALL OVER THE ELECTRICAL HARNESS. POOR PLACEMENT OF THE ELECTRICAL HARNESS FOR THE FUEL PUMP OR POOR ENGINEERING CAUSED THIS MANIFOLD TO CRACK. VERY DANGEROUS HAVING FUEL LEAKING OUT AT A HIGH VOLUME ONTO THE ELECTRICAL CONNECTION TO THE FUEL PUMP. FIRE AND OR EXPLOSION DANGER!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909530September 25, 2016
ENGINE, FUEL/PROPULSION SYSTEM
SOMETIMES VEHICLE STALLS UPON STARTING AND THEN WILL RESTART. THE VEHICLE SOMETIMES SHAKES AND SPUTTERS AND THEN STALLS WHILE STOPPED. ALSO, MANY TIMES CAR WILL STALL WHEN VEHICLE IS MOVING SOMETIMES AT HIGH SPEEDS WITH NO WARNING AND HAS ALMOST RESULTED IN NUMEROUS ACCIDENTS DUE TO STALLING IN MIDDLE OF ROAD OR HIGHWAY. THIS HAS BEEN HAPPENING WELL OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908872September 23, 2016
AIR BAGS
I HAD LEASE THIS CAR WITH THE INTENTION TO PURCHASE FOR THE RESIDUAL VALUE, SINCE MY WIFE AND MY SELF ARE RETIRED AND WE CAN NOT AFFORD TO KEEP SPENDING MONEY, DURING 36 MONTH I MADE MY PAYMENTS AND KEPT MY PART OF THE AGREEMENT, NOW VOLKSWAGEN DEALER CLAIMS THAT THEY CANNOT SALE THE AUTO DUE TO BEEN RECALLED. NOW WHEN ITS TIME FOR VOLKSWAGEN TO COMPLY WITH THERE PART OF THE AGREEMENT, THEY REFUSE TO DO IT, ATTACHED IS A LETTER FROM THE DEALER TELLING ME THAT THEY HAVE A BUYER FOR MY VEHICLE, BUT THEY CANNOT SALE TO ME. THIS IS A FRAUDULENT TYPE OF LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908907September 23, 2016
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT / MALFUNCTION INDICATOR LAMP CAME ON IN CAR. I WAS ABOUT 1 MILE INTO MY COMMUTE TO WORK DRIVING AROUND 50MPH.TOOK TO VOLKSWAGEN DEALER AND CAR HAD P203B, REDUCTANT LEVEL SENSOR CIRCUIT WHICH WAS A DAMAGED AD BLUE SENSOR. MECHANIC AND SALES ADVISOR MENTIONED THAT THIS PART IS CRITICAL AND THE CAR WILL SHUT OFF AND NOT START UNTIL REPLACED. I WAS FORCED TO FIX OR BE LEFT WITH A NON-RUNNING CAR. SALES ADVISOR MENTIONED THAT THIS PART HAS BEEN UPDATED AND FIXED BY VOLKSWAGEN AND THAT THE NEW PART WILL NOT MALFUNCTION FOR NEWER CARS. I'M NOT SURE IF THE CAR WOULD SHUT OFF IN THE MIDDLE OF AN INTERSECTION OR ON THE INTERSTATE, BUT IT COULD BE A MAJOR SAFETY HAZARD. I FEEL THIS PART SHOULD BE RECALLED AND PEOPLE WHO PAID TO HAVE THIS FIXED BE RE-REIMBURSED. I FEEL SCREWED TO HAVE A NON-SELLABLE DIESEL VEHICLE AND THEN GET HIT WITH ANOTHER $1175 PART FOR A DEVICE THAT IS SUPPOSED TO CLEAN UP DIESEL EXHAUST EMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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