Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10916175October 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916189October 14, 2016
AIR BAGS
TAKATA RECALL - I BOUGHT A CERTIFIED PREOWNED VOLKSWAGEN PASSAT 2013. DEALER OR MANUFACTURER SHOULD PROVIDE THE TAKATA AIRBAG FIX ASAP. IF THEY DONT HAVE ETA, THEY SHOULD PROVIDE A REPLACEMENT CAR, WHICH IS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915711October 13, 2016
AIR BAGS
TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE. RECALL DATE: FEBRUARY 9, 2016. REMEDY STILL NOT AVAILABLE 8 MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915478October 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915538October 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915569October 12, 2016
STEERING
I PURCHASED THIS CAR USED IN APRIL 2016. IN JANUARY 2016, AS PART OF THE STEERING WHEEL CLOCK SPRING RECALL, A COVER WAS PLACED OVER THE CLOCK SPRING TO PREVENT THE CABLE FROM TEARING (SEE HTTP://MEDIA.VW.COM/RELEASE/1042/). LESS THAN A YEAR AFTER THE RECALL REPAIR, THE CLOCK SPRING TORE AND NEEDED TO BE REPLACED IN MY VEHICLE. THE "FIX" FAILED TO PREVENT THE KNOWN DAMAGE FROM OCCURRING. WHEN I CONTACTED VOLKSWAGEN CUSTOMER CARE, I WAS TOLD THAT THEY WOULD NOT COVER THE REPLACEMENT OF THE CLOCK SPRING, AS THE ONE-YEAR PARTS WARRANTY ONLY APPLIED TO THE COVER THAT WAS ADDED TO PROTECT THE CLOCK SPRING, AND NOT THE CLOCK SPRING ITSELF, AS THE CLOCK SPRING WAS DEEMED TO BE IN WORKING ORDER AT THE TIME THE COVER WAS ADDED. VOLKSWAGEN REFUSED TO COVER THIS $765.00 REPAIR , EVEN THOUGH THEY WERE WELL AWARE OF THE RECALL PROBLEM. I SUSPECT THERE ARE OTHER PEOPLE EXPERIENCING SIMILAR PRODUCT FAILURE, AND VOLKSWAGEN SHOULD BE HELD RESPONSIBLE FOR REPLACING THE CLOCK SPRING IN INSTANCES WHERE IT FAILS WITHIN A YEAR OF THE SO-CALLED "FIX". I WAS IN THE GROCERY STORE PARKING LOT AT THE TIME OF THE INCIDENT, BACKING OUT OF THE PARKING SPACE. THE CAR WAS IN MOTION (ALBEIT SLOWLY) AT THE TIME. THE CAR HORN NO LONGER FUNCTIONS, WHICH IS MY PRIMARY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915576October 12, 2016
AIR BAGS
TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915612October 12, 2016
AIR BAGS, STEERING
CLOCK SPRING IN THE STEERING WHEEL BROKE, NOT COVERED IN THE KNOWN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915218October 11, 2016
EXTERIOR LIGHTING
LOW BEAMS ON BOTH SIDES CONSTANTLY FAIL. HAVE REPLACED BULBS WITH MANY DIFFERENT BRANDS. FAILURE OCCURS AROUND EVERY 6 MONTHS, GO FIGURE. MECHANIC STATED TO REPLACE HOUSING UNIT WOULD COST BETWEEN $600 TO $800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915313October 11, 2016
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915320October 11, 2016
AIR BAGS
PARTS NOT AVAILABLE AFTER MONTHS WITH NO TIMELINE, I AM UNABLE TO LEGALLY SELL THIS CAR. I WOULD LIKE VW TO REPURCHASE THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915371October 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915018October 10, 2016
AIR BAGS
I WANT MY CAR FIXED BUT VW CAN NOT TELL ME WHEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915044October 10, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE STUMBLES AND HESITATES DURING COLD STARTS AND CLEARS UP AFTER APPROX 10 MINUTES. CONSISTENTLY OCCURS DAILY ESSENTIALLY SINCE VEHICLE WAS PURCHASED. ISSUE WAS BROUGHT UP A COUPLE OF TIMES TO DEALER, BUT THEY INDICATED NOTHING WAS WRONG AND NO ERRORS SEEN IN COMPUTER. THERE ARE SEVERAL BLOGS ONLINE FROM HUNDREDS OF OWNERS COMPLAINING OF THIS ISSUE AND VOLKSWAGEN APPEARS TO NOT BE RESOLVING THE ISSUE. THE CONCERN IS BUCKING, CHOCKING AND HESITATION BECOMES A SAFETY ISSUE ESPECIALLY IF YOU NEED TO SPEED UP TO AVOID A VEHICLE OR CROSSING INTERSECTIONS WHEN VEHICLE IS COLD...SAFETY IS A CONCERN AND HAS BEEN....I DID BRING THE VEHICLE TO THE DEALER AGAIN AND LEFT WITH DEALER FOR 1 WEEK...THEY CLAIMED THE TECHN FOUND NO ISSUE....WHEN I PICKED VEHICLE UP IT IMMEDIATELY HAD HESITATION, JERKY BUCKING ISSUE....NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914866October 8, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914410October 7, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ABS LIGHT COMES ON WHILE DRIVING BRAKES LIGHT FLASHES ON AND OFF WITH NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914420October 7, 2016
AIR BAGS
TAKATA RECALL TO WHOM MAY IR CONCERN: I HAVE A VW PASSAT 2014 VIN [XXX]. MY VEHICLE HAS A TAKATA AIRBAG RECALL SINCE 02/09/2016, I HAVE CONTACTED VW DEALERSHIP SEVERAL TIMES ABOUT THIS, AND I GET NO GOOD RESPONSE FROM THEM, THE ONLY THING THEY SAID IS PARTS ARE NOT AVAILABLE YET, PLEASE CALL IN A FEW WEEKS, SO IT'S BEEN A FEW MONTHS AND STILL NO RESPONSE FROM THE DEALER. PLEASE SEE BELOW DESCRIPTION OF THE RECALL AT VW WEBSITE I AM LOOKING FOR HELP, I AM TIRED OF WAITING AND THERE IS NO RESPONSE FROM THE MANUFACTURER, I AM CONCERN ABOUT THE SAFETY OF THE VEHICLE. RECALLS REPAIR NOT YET AVAILABLE. DRIVER FRONTAL AIRBAG TAKATA SDI INFLATORS VW ACTION CODE 69M9 NHTSA RECALL NUMBER 16V078 START DATE 02-09-2016 DESCRIPTION TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY REPLACE DRIVER AIRBAG INFLATOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914380October 6, 2016
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913960October 5, 2016
AIR BAGS
TAKATA RECALL - SO WHEN WILL THE FIX BE AVAILABLE? IN THE MEANTIME, I AM DRIVING AROUND WITH A BOMB IN MY STEERING WHEEL? CAN WE HAVE THE AIRBAG DISCONNECTED UNTIL THE TAKATA REPAIR IS AVAILABLE? NO AIR BAG WOULD BE BETTER THAN ONE THAT KILLS THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914118October 5, 2016
AIR BAGS, UNKNOWN OR OTHER
AIRBAG LIGHT IS ON. CONTROL ON STEERING WHEEL DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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