Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10917979October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917759October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. IN FEBRUARY 2016, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917777October 21, 2016
AIR BAGS
I STILL HAVE NOT RECEIVED A NOTICE THAT THE PARTS FOR THE REPAIR ARE AVAILABLE. THEIR WEBSITE STATES THAT THEY DON'T HAVE A FIX YET!!! THIS SHOULD NOT BE TAKING THIS LONG AND AM WORRIED ABOUT DRIVING THE VEHICLE. I HAVE NOT RECEIVED A NOTICE FROM VW ABOUT THIS RECALL EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917700October 20, 2016
AIR BAGS
TAKATA RECALL- I HAVE CONTACTED VOLKSWAGEN ABOUT THIS RECALL AND THEY SAID THERE IS NO REMEDY, BUT MY LIFE MEANS MUCH MORE TO ME THAN A DELAYED REMEDY OF A LIFE THREATENING FACTOR. WHEN I AGREED TO DRIVE MY CAR IT WAS FOUND SAFE TO DRIVE, BUT I OR ANYONE CAN SAY THAT ANYMORE. I'D LIKE TO TAKE MY CAR TO A DEALERSHIP AND TRADE WITH A SAFE VEHICLE WHERE ME AND MY FAMILY CAN RIDE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917702October 20, 2016
AIR BAGS
TAKATA RECALL- 69M9 DRIVER FRONTAL AIRBAG VOLKSWAGEN HAS STILL PROVIDED NO SOLUTION, AND WE CONTINUE TO DRIVE AN UNSAFE CAR. THE FIRST NOTICE WAS IN APRIL 2016, AND NO FOLLOW-UP HAS BEEN SENT. THERE HASN'T BEEN AN INCIDENT WITH OUR CAR, BUT WE FEEL VW HAS GONE WAY PAST THEIR DUE DATE ON TAKING ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917257October 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/21/16*LJ UPDATED 12/22/16 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917266October 19, 2016
UNKNOWN OR OTHER
ADBLUE HEATER FAILURE. NOT COVERED UNDER PREMIER EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916759October 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916776October 18, 2016
FUEL/PROPULSION SYSTEM
I HAVE A 2012 VW PASSAT TDI VEHICLE WITH 78,000 MILES AS OF OCTOBER 124, 2016. IT IS EFFECTED BY THE TDI EMISSIONS ISSUE AND QUALIFIES UNDER THE COURT SETTLEMENT THAT HAS YET TO BE APPROVED. THE ISSUE I HAVE IS THAT I TOOK THE CAR TO THE DEALER ABOUT 1 MONTH AGO BECAUSE THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD THAT THE AD BLUE HEATER WHICH SCRUBS NOX (ALBEIT NOT VERY WELL) FROM THE EXHAUST NEEDS TO BE REPLACED FOR $1,100.00. I DID SOME RESEARCH AND CAME TO FIND OUT THAT APPARENTLY THIS HAS HAPPENED HUNDREDS OF TIMES TO TDI OWNERS ESPECIALLY 2012 MODELS. IT IS MY UNDERSTANDING THE FAILURE IS A FUNCTION OF TIME NOT MILEAGE AND HAS BEEN CORRECTED IN NEWER MODELS. IT IS IRONIC THAT EVEN AFTER PAYING THE $1,100 MY CAR IS STILL OUT OF EMISSIONS COMPLIANCE! I REQUEST THAT VW BE FORCED TO DO A RECALL AND REIMBURSE OWNERS REGARDLESS OF THE VEHICLES MILEAGE FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916794October 18, 2016
AIR BAGS
TAKATA RECALL. STILL CANNOT GET REMEDY. LEASED CAR, DEALER WON'T TAKE BACK ON TRADE IN, NOW GOING TO COST ME A FORTUNE WHEN I HAVE TO "TURN IT IN" AND LEAVE ME WITH NO CAR. STARTED LOOKING INTO TRADE IN BACK ON 11/25/15, STILL CANNOT TRADE IN OR FIX ALMOST A YEAR LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916579October 17, 2016
WHEELS, TIRES
CONTINENTAL TIRES MODEL PROCONTACT TX , 235/45 R18 TIRES PEELING ON THE SIDE WALLS AND CRACK DEVELOPING ON SIDEWALLS AT 10,000 MILES. ALL 4 TIRES UNDER NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916621October 17, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE PROCEEDING TO STOP AT A RED LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO STOP AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND SCRAP METAL PASSED THROUGH THE REAR DRIVER SIDE PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HAND AND THE PASSENGER SUSTAINED A BROKEN RIB. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. ....UPDATED 01/11/2017*CT CONSUMER STATED AIRBAG RECALL REPLACEMENT COULD NOT BE COMPLETED-PART NOT AVAILABLE- DEALER INSTALLED "CLOCK SPRING" AS TEMPORARY FIX UNTIL NEW AIRBAG AVAILABLE- RECALL SPRING OF 2016- PART NEVER MADE AVAILABLE. VW ENGINEERS WOULD EXAMINE THE CAR AT THE SALVAGE SITE, ENGINEERS DETERMINED CONSUMER FOOT WAS ON THE GAS, NOT BRAKE PEDAL AND THERE WERE NO TEARS IN THE AIRBAG AND THEREFORE NOT RESPONSIBLE FOR MECHANICAL FAILURES OR PERSONAL INJURIES. CONSUMER STATED FOOT WAS ON THE BRAKE PEDAL AND NOT GAS PEDAL. UPDATED 66/22/18*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10916647October 17, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING, THE CONTACT SMELLED SMOKE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10916388October 17, 2016
AIR BAGS
NEEDS REPLACEMENT OF DRIVER AIRBAG INFLATOR ( DEFECTIVE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916409October 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916262October 15, 2016
ENGINE
TOOK VEHICLE IN FOR AIRBAG RECALL. UPON ROUTINE VEHICLE INSPECTION WAS TOLD THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPLACED. COST ESTIMATE OF $2740. VEHICLE ONLY HAS 54,000 MILES. EVEN WITH A TSB ON THE ISSUE COVERING PRACTICALY EVERY VEHICLE PRODUCED FROM 2008-2012 THEY ARE NOT TAKING REPONSIBILITY TO REPAIR THE ISSUE. WAS NEVER TOLD OF THE ISSUE UNTIL THE CAR WAS OUT OF WARRANTY. THIS ISSUE NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916108October 14, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE LOW BEAM HEADLIGHT MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHT WOULD NOT ILLUMINATE WHEN PROMPTED. IT WAS DIAGNOSED THAT THE HARNESS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916109October 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916117October 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916148October 14, 2016
UNKNOWN OR OTHER
AT 61,794 THE AMBLE HEATER FAILED.. IT IS PART OF THE EMISSIONS SYSTEM AND VW WANTS $1200 TO REPAIR. WITHOUT IT BEING FIXED, THE CAR WILL NOT SMOG CHECK. FROM INVESTIGATING, THIS IS A PART THAT HAS BEEN FAULTY ON VW TDI'S THAT IS CAUSING MUCH FRUSTRATION WITH OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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