Toyota Sienna Complaints

9,048 consumer complaints on file.

#10259405February 19, 2009
STEERING
I HAVE 67,000 MILES ON MY VAN AND I AM PRESENTLY ON MY 3RD SET OF 4 TIRES (12 TOTAL) AVERAGING 20,000 MILES FOR ONE SET. I HAVE A LIFETIME WHEEL ALIGNMENT ON THE CAR WHEN PURCHASED NEW AND HAVE ALIGNMENT CHECKED EVERY 5,000 MILES. NEVER HAD A VEHICLE WITH THIS TYPE OF HORRENDOUS TIRE WEAROUT WHICH MUST BE THE SUSPENSION ON THE VEHICLE, I APPEAR NOT TO BE ALONE DUE TO NUMEROUS COMPLAINT. CAN A RECALL BE DONE BASED UPON THE UNUSUAL TREAD WEAR AND FREQUENCY OF CUSTOMER COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258902February 17, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RADIATOR ON 2005 SIENNA SPRUNG A LEAK AND DRAINED THE COOLANT DRY WITHIN A HALF DAY. ENGINE OVERHEATED AND VEHICLE HAD TO BE STOPPED ON ROADSIDE. WATER WAS POURED TO REPLACE MISSING COOLANT ALLOWING OWNER TO GET HOME. BROUGHT TO TOYOTA SERVICE CENTER THE NEXT DAY. OWNER OPTED FOR A NON-TOYOTA REPLACEMENT RADIATOR (OWNER WAS TOLD THE OLD RADIATOR WAS BEYOND REPAIR) SINCE A TOYOTA PART WOULD HAVE TAKEN DAYS TO PROCURE. TWO SUCH REPLACEMENTS WERE ATTEMPTED TO BE INSTALLED. NEITHER ONE FIT. NOT ONLY WAS A TOYOTA RADIATOR UNAVAILABLE IMMEDIATELY, IT COST $200 MORE. OWNER HAD TO BE WITHOUT TRANSPORTATION FOR AT LEAST 4 DAYS AT HIS EXPENSE (A RENTAL). EXTENDED WARRANTY EXPIRED AT 100,000 MILES; INCIDENT HAPPENED AT 104,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258904February 17, 2009
STRUCTURE:BODY:DOOR
MY 2004 TOYOTA SIENNA SLIDING DOOR FELL OFF THE TRACK. IT HAS LESS THAN 40,000 MILES ON IT. I HAVE TO DRIVE IT HOME WITH THE DOOR HANGING BY A CABLE. IT WAS KIND OF DANGEROUS, ESPECIALLY WITH MY DAUGHTERS IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258910February 17, 2009
STRUCTURE:BODY:DOOR
VAN HAS LESS THAN 40,000 MILES AND SO FAR ALL DOORS ON VAN HAVE FAILED. SLIDING DOOR CABLE SNAPPED AND PIECES CAME FLYING OUT AND HIT ME. SLIDING DOORS FREEZE SHUT IN COLD WEATHER MAKING GETTING A CHILD IN OR OUT OF THE IN THE CASE OF AN EMERGENCY IMPOSSIBLE. BOTH SEAT HEATERS HAVE FAILED. THE VAN HAS REQUIRED 3 BRAKE JOBS AND 2 SETS OF TIRES IN LESS THAN 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258919February 17, 2009
STRUCTURE
ORIGINALLY, REAR GATE PROBLEMS BEGAN WITH MY GATE DROPPING CLOSED WITHOUT WARNING. SIMILAR TO OTHER COMPLAINTS NOTED ON MYCARSTATS.COM THE STRUTS WERE NO LONGER FUNCTIONING SAFELY OR PROPERLY. I FILED A COMPLAINT AT THAT TIME AND WAS CONTACTED FOR MORE INFORMATION. MEANWHILE, THIS ISSUE CONTINUED AND WE USED THE REAR GATE FUNCTION ONLY WHEN THERE WERE TWO ADULTS PRESENT, WITH ONE TO HOLD THE GATE UP DURING USE. STARTING LAST AUGUST, IN ADDITION TO THE PREVIOUSLY NOTED REAR GATE STRUT ISSUE, WHEN THE REAR GATE IS OPENED, AND REACHES THE TOP, TO THE FULLY OPENED POSITION, IT THEN IMMEDIATELY BEGINS CLOSING DOWN FORCEFULLY. IF ANYONE OR ANYTHING IS IN THE WAY OF THE GATE IT CONTINUES TO CLOSE DOWN CRUSHING WHATEVER OR WHOMEVER IS IN THE WAY. WE WILL NO LONGER USE THE REAR GATE UNTIL IT IS REPAIRED AND WORKS PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258931February 17, 2009
LATCHES/LOCKS/LINKAGES
WE HAVE A 2004 TOYOTA SIENNA VAN WITH POWER SLIDING DOORS. THE CABLE ON ONE SIDE HAS SNAPPED AND NEEDS TO BE MANUALLY CLOSED, BUT THE DOOR DOES NOT TOTALLY CLOSE. IT SOMETIMES OPENS WHILE DRIVING. THE REPAIR FOR THIS ISSUE REQUIRES REPLACING AND ENTIRE MOTOR, BRACKETS AND HINGES. ALL FOR JUST ONE CABLE! $1000 FOR PARTS, $900 FOR LABOR. AND 3 MONTHS PAST THE WARRANTY. GOOD PLANNED OBSOLESCENCE ON TOYOTA'S PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259096February 17, 2009
STRUCTURE:BODY:DOOR
SLIDING DOORS FREEZE SHUT ON MINIVAN EVERY TIME THAT THE TEMPERATURE GETS BELOW FREEZING AND THERE IS MOISTURE IN THE AIR. DOOR HANDLE BROKE OFF ON THE DRIVER SIDE SLIDING DOOR AND HAD THE HANDLE REPLACED. THE TOYOTA DEALERSHIP PUT BABY OIL ON THE WEATHER STRIPPING TO HOPEFULLY RECONCILE THIS FROM HAPPENING AGAIN, HOWEVER 2 DAYS LATER THE TEMPERATURE WAS 24 F AND BOTH OF THE SLIDING DOORS WERE AGAIN FROZEN SHUT. IN ORDER TO OPEN THE DOORS YOU HAVE TO CLIMB OVER THE FRONT SEATS TO PUSH AGAINST THE DOORS FROM THE INSIDE. IT DOES NOT MATTER IF THE CAR WARMS UP FOR 20 MINUTES THEY STILL REMAIN FROZEN AND THEY HAVE FROZEN SHUT AFTER DRIVING LESS THAN 10 MILES AFTER GETTING THEM OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258837February 16, 2009
STRUCTURE:BODY
THE DRIVER'S SIDE CAR DOOR OF MY 2005 TOYOTA SIENNA VAN MAKES A LOUD POPPING NOISE WHEN IT IS OPENED. THE MIDDLE HINGE IS PULLING THE CAR BODY FRAME OUT. I HAVE READ THAT THIS IS A WELDING PROBLEM ON THE PART OF TOYOTA. TOYOTA HAS REFUSED TO FIX THIS PROBLEM OR ISSUE A RECALL AS I AM OVER THEIR MILEAGE BY 9K BUT I NEVER RECEIVED ANY NOTIFICATION OF THIS PROBLEM IN THE MAIL. THE DRIVERS SIDE DOOR HINGE HAS BECOME DANGEROUSLY LOOSE FROM THE METAL DOOR FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258667February 14, 2009
STEERING
WE HAVE A 2004 TOYOTA SIENNA. ONCE THE WEATHER TURNED COLD WE EXPERIENCED SEVERELY HARD TURNING. IT IS OK IN THE NEUTRAL POSITION, HOWEVER WHEN STEERING LEFT OR RIGHT IT IS NOT ONLY HARD TO TURN BUT IT WILL NOT RETURN TO NEUTRAL WITHOUT MUCH EFFORT. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258593February 13, 2009
TIRES
TOYOTA EQUIPS AND SELLS THEIR SIENNA AWD VANS WITH DUNLOP SP SPORT 4000 P225/60R17 DSST RUN FLAT TIRES AND FAILS TO INFORM YOU THAT YOU WILL BE LUCKY TO GET 20-25,000 MILES ON THE TIRES. I HAD MY VAN SERVICED AND TIRES ROTATED EVERY 5,000 MILES AND NOT ONCE WAS I INFORMED THAT MY TIRES WERE WEARING OUT. AT 25K I HAD TO GET 4 NEW TIRES. TOYOTA DID PAY FOR 2 OF THE 4 BUT IT STILL COST ME $558. MY VAN WAS MANUFACTURED AFTER 09/05 SO I WAS NOT ELIGIBLE FOR TOTAL REPLACEMENT PER A CLASS ACTION LAW SUITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258350February 11, 2009
LATCHES/LOCKS/LINKAGES
SLIDING DOORS OF TOYOTA SIENNA 2005 XLE AWD DO NOT OPEN AT ALL WHEN OUTSIDE TEMPERATURES BELOW 33 F. WHEN STARTING CAR ALARM GOES ON UNTIL THE DOORS CAN SLIDE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258149February 10, 2009
STEERING
2004 TOYOTA SIENNA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, IT BECOMES DIFFICULT TO TURN, JAMS, AND FAILS TO TURN BACK TO THE CORRECT DRIVING POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258245February 10, 2009
STRUCTURE
MY 2004 TOYOTA SIENNA SLIDING DOORS KEEP FREEZING UP. I START TO OPEN THE DOOR BUT IT WONT OPEN MORE THAN A FEW INCHES. AND IT WONT' CLOSE. THE DOORS ARE FROZEN. SO MY DOOR IS PARTIALLY OPEN, STUCK, AND THE INTERIOR LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258034February 9, 2009
STRUCTURE:FRAME AND MEMBERS
MY 2005 TOYOTA SIENNA XLE AWD VEHICLE'S AUTOMATIC SIDE DOORS BECOME STUCK AND WILL NOT OPEN. IT HAPPENS IN COLD WEATHER AND IS VERY UPSETTING BECAUSE IF I HAVE ATTEMPTED TO OPEN THE DOOR AND THEN IT WILL NOT OPEN WHEN I DRIVE IT I AM AFRAID IT MIGHT BECOME "UNSTUCK" AND OPEN ON IT'S OWN. I CALLED THE DEALER ABOUT THE PROBLEM AND THEY TOLD MY TO BRING IT IN AND THEY WOULD GREASE THE DOORS BUT THAT IS NOT THE PROBLEM. SOMETHING INSIDE THE DOOR MECHANISM IS FREEZING DUE TO THE COLD. AFTER THE CAR IS USED FOR A WHILE THE DOORS START WORKING AGAIN. I AM AFRAID MY PASSENGERS WILL GET LOCKED IN THE BACK AND THAT I WILL BE UNABLE TO GET THEM OUT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258077February 9, 2009
STRUCTURE:BODY
DOOR WELDS ON DRIVER SIDE AND PASSENGER SIDE ARE DAMAGED. NEVER RECEIVED INFORMATION FROM TOYOTA. BROUGHT INTO DEALER IN DECEMBER. THERE IS SOME SORT OF MODEST SERVICE PROGRAM, BUT MY CAR IS TOO OLD, ALTHOUGH UNDER THE MILEAGE RULES. CURRENTLY I AM WAITING TO HEAR FROM REGIONAL REP, WITH NO REPLY FROM 1/14/09 CALL. OURS WAS A VERY EARLY PURCHASE OF THE NEW MODEL IN ITS FIRST YEAR, SO EXCLUDING A FEW EARLY VEHICLES AND COVERING THE REST SEEMS TOTALLY UNFAIR. THERE OUGHT TO BE A RECALL OF ALL MODELS TO FIX THIS OBVIOUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257815February 7, 2009
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING DOOR DOES NOT OPEN & CLOSE AUTOMATICALLY LIKE IT SHOULD WHEN THE DOOR OPEN/CLOSE BUTTON IS PRESSED. I HAVE TO GET IT STARTED MANUALLY, AND THEN OPEN/CLOSE IT LIKE A MANUAL DOOR. ALSO BOTH SLIDING DOORS (EVEN THE MANUAL SLIDING DOOR) FREEZE SHUT ON A DAILY BASIS IN THE WINTER. THIS IS A HUGE SAFETY ISSUE AS I HAVE CHILDREN IN THE REAR OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257765February 6, 2009
STRUCTURE:BODY
MY 2005 TOYOTA XLE LIMITED, DRIVER'S SIDE SLIDING DOOR STOPPED WORKING. DURING THIS WINTER, IT'S FROZEN FEW TIMES AND WENT BACK TO NORMAL WORKING CONDITION AND FINALLY TODAY IT'S STOPPED WORKING PROPERLY. ON OPEN BUTTON THE MOTOR SEEMS TO WORK, HOWEVER, I NEED TO SLIDE TO FEW INCHES TO MAKE IT WORK, AND SAME TO CLOSING THE DOOR I NEED TO SLIDE FEW INCHES OR MORE TO MAKE IT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257214February 2, 2009
SEATS
BOTH SEAT HEATERS FAILED AFTER 50K MILES AND 3.5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257252February 2, 2009
STEERING
CORROSION OF STEERING INTERMEDIATE SHAFT UNIVERSAL JOINTS. STEERING GOT PROGRESSIVELY WORSE AND WOULD BIND WHEN TURNING THE VEHICLE. VERY HARD TO CONTROL THE VEHICLE WHILE DRIVING AND MAKING TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257116February 1, 2009
STRUCTURE
GAS STRUTS FOR REAR LIFTING DOOR GAVE OUT SUDDENLY. NOW DOOR SLAMS DOWN UNLESS PHYSICALLY HELD UP. HAPPENED DAY AFTER WE RETURNED FROM SKIING IN LAKE TAHOE FOR 3 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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