Toyota · Model Report
Showing safety data for the 2026 model year only.
The foam seat cushion has failed on my 2026 Highlander. The seat causes me to sit canted towards the driver's door. The vehicle only has 11,000 mi on it and although Toyota has denied my claim to get it repaired, their service director today acknowledged that there was undue wear and tear on the seat foam. Toyota brand engagement refuses to acknowledge that they are denying my claim in writing despite me asking multiple times. The separation of the foam gives me concern that the airbag deployment will not be successful or will be erratic as well as the fact that I may not be positioned properly as I should be in the event of a collision.
No injuries · No fire · No crash
The vehicle has a strong gas smell especially after using the car and coming to a complete stop. The gas smell comes from the gas tank. Tried putting less gas and still the problem persists.
No injuries · No fire · No crash
I own a 2026 Toyota Highlander Hybrid Platinum purchased new. The vehicle has repeatedly exhibited hesitation, shuddering, jerking, and abnormal vibration during acceleration from a stop and the transition from electric propulsion to the gasoline engine. When accelerating from a stop, there can be a noticeable hesitation after pressing the accelerator before the vehicle responds. As the gasoline engine engages, the vehicle sometimes shudders or jerks before accelerating normally. I have also experienced vibration and lurching when the gasoline engine engages or disengages. At times, the condition appears more noticeable with the air conditioning operating. I am concerned this presents a safety issue because the hesitation occurs when accelerating from a stop, when predictable acceleration may be necessary to enter an intersection, cross traffic, or merge into traffic. I reported this condition to an authorized Toyota dealer, but it has not been corrected and continues to occur. I have also experienced a visibility issue involving the windshield and wipers. When the wipers operate, a hazy or filmy appearance becomes visible across the windshield as the blades pass over the glass, temporarily reducing visibility before dissipating. This continues despite attempts to clean the windshield and may involve the windshield surface, wipers, or their interaction. I am concerned because the wipers can temporarily create haze across my field of vision when clear visibility is especially important, particularly during rain, at night, or with headlight glare. I also reported the windshield/wiper issue to the authorized Toyota dealer. It remains unresolved and continues to occur. Both conditions remain unresolved, and I am concerned about the safety consequences of unpredictable acceleration and temporarily reduced forward visibility.
No injuries · No fire · No crash
The rear back up camera is grainy the blue lines are digitized and shaky during the day everything is very blurry during the night you cannot see anything really the quality is extremely poor There are also no dynamic turning lines at all and the camera settings buttons are not present
No injuries · No fire · No crash