Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#11074104February 21, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT WARNING. THE VEHICLE HAD TO BE PLACED IN NEUTRAL IN ORDER TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (JOHN ELWAY'S CROWN TOYOTA, 1201 KETTERING DR, ONTARIO, CA 91761), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE DEALER WOULD HANDLE THE SITUATION. THE FAILURE MILEAGE WAS 154,209.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073730February 19, 2018
SEAT BELTS
SET BELT BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066638February 2, 2018
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. WHILE DRIVING 62 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE BRAKE PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO RIDGEWAY SUNOCO SERVICE CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED (T J TOYOTA INC, 6698 NY-56, POTSDAM, NY 13676, (315) 265-3350). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064616January 24, 2018
SEAT BELTS
THE SEAT BELT IS STUCK IN THE OUT POSITION 24/7 AND WILL NOT RETRACT. IT IS APPARENTLY A COMMON PROBLEM. IT IS KNOWN THAT THESE SEAT BELT RETRACTORS ARE FULLY RUSTED AND READY TO FALL APART. IT IS UNHEARD OF IN A VEHICLE THAT IS 10 YEARS OLD. IT MUST BE FAULTY CONSTRUCTION / ENGINEERING OF THE PART. TOYOTA WILL NOT HONOR ANY SUCH REPAIRS TO SAFETY EQUIPMENT, UNLESS 3 YEARS OR LESS, WHICH IS A SURPRISE BECAUSE ONE WOULD THINK HAVING THE LIABILITY OF FAULTY SAFETY EQUIPMENT SUCH AS SEAT BELTS NOT WORKING CORRECTLY AND POSSIBLE CAUSE OF DEATH DUE TO SEAT BELT NOT RETRACTING AT ALL. A SEAT BELT DOES NO GOOD IF STUCK IN THE ALL THE WAY OUT POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058177January 3, 2018
SEAT BELTS
DRIVERS SEAT BELT WILL NOT RETRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053685December 9, 2017
STRUCTURE:BODY
CRACKED SECONDARY STRUCTURE WITHIN THE ENGINE BAY ON BOTH THE DRIVER SIDE AND THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050930November 28, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE WILL NOT CHANGED GEAR FROM PARK TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042900November 3, 2017
POWER TRAIN
I HAD TO REPLACE THE DRIVE SHAFT AT 105K MILES. IT WAS WORE OUT INTERNALLY AND MAKING A HUGE JOLT. THERE IS NO REASON A DRIVE SHAFT SHOULD WEAR OUT AT THIS MILEAGE. I HAVE NOT BEEN HAPPY WITH THIS VEHICLE AND HAVE OWNED MANYTOYOTAS. THEY USUALLY HOLD UP BETTER THAN THIS. WHEN BRAKING OR HITTING THE GAS AFTER BEING STOPPED IT WAS A JOLT LIKE YOU HAD BEEN REAR ENDED. I HAVE READ ONLINE THAT A LOT OF DIS ARE HAVING THIS ISSUE. IT SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033499October 16, 2017
SEAT BELTS
DRIVER SIDE SEAT BELT RETRACTOR STOPPED WORKING. SEAT BELT IS FULLY EXTENDED AND WILL NOT RETRACT THE SEAT BELT. ONLINE RESEARCH SHOWS SEAT BELT RETRACTOR SPRINGS ARE RUSTING INTERNALLY, THUS PREVENTING THE RETRACTOR FROM RETURNING THE SEAT BELT TO NORMAL POSITION. DRIVING, PARKING, ETC. WILL NOT RESULT IN THE SEAT BELT RETRACTING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030662September 30, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN STOPPING AT A RED LIGHT OR STOP SIGN, THE AUTOMATIC TRANSMISSION HAS NOT DOWN SHIFTED TO FIRST GEAR. SO WHILE STOPPED, THE CAR WILL SUDDENLY LUNG FORWARD AS IF HIT FROM BEHIND. THIS IS EXTREMELY DANGEROUS FOR PEDESTRIAN CROSSING IN FRONT OF THE CAR. THERE IS A VERY REAL POTENTIAL FOR THE CAR TO HIT A PERSON WHEN IT LUNGES FORWARD. SINCE REALIZING THIS PROBLEM, I INTENTIONALLY HOLD DOWN THE BRAKE HARDER THAN I SHOULD HAVE TOO. THERE ARE OTHER ISSUES WITH THE TRANSMISSION BUT I THOUGH THAT PARTICULAR ISSUE IS VERY DANGEROUS. THE VEHICLE HAS APPROX 70,000 MILES AND ALTHOUGH THIS PROBLEM WAS HAPPENING FROM TIME TO TIME, IT IS BECOMING MORE FREQUENT TO WHERE I HAVE TO ASSUME IT EVERY TIME I COME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030578September 29, 2017
SERVICE BRAKES
HELLO, TOYOTA CALIPERS AND CALIPER PISTONS HAVE A PROBLEM. THE PISTONS OR CALIPERS ARE CORRODING AND CAUSING DELAYED EMPLOYMENT OF BRAKING ON THAT CALIPER. UNDERSTAND THAT THE CALIPERS THAT ARE WORKING CORRECTLY WILL "PULL" TO THE SIDE THEY ARE ON AND THE CALIPER THAT HAS A PROBLEM WILL HAVE A DELAYED ENGAGEMENT. THIS IS EXTREMELY DANGEROUS. THE "GOOD" CALIPER CAUSES THE CAR TO PULL TO THAT SIDE, THEN THE "BAD" CALIPER ENGAGES PULLING THE CAR BACK THE OTHER WAY. WHEN THE BRAKES ARE RELEASED, THE "GOOD" CALIPER LETS GO AND THE "BAD" CALIPER RELEASES A FEW SECONDS LATER. UNDERSTAND THAT THIS CAN HAPPEN ON ANY OF THE FOUR CALIPERS FRONT OR REAR. THE COMBINATIONS OF GOOD AND BAD CALIPERS CAN CAUSE THE CAR TO ZIG ZAG LEFT OR RIGHT UNPREDICTABLY, PULLING LEFT OR RIGHT, AND IF THE DRIVER IS NOT READY FOR IT, CAN CAUSE A BIG PROBLEM CONTROLLING THE CAR. HARD TO EXPLAIN THE COMPLEXITY OF THE VARIOUS BRAKING RESPONSES YOU CAN GET WITH THIS PROBLEM, BUT CHECK THE COMMENTS ON THE INTERNET AND KNOW THAT THERE ARE THOUSANDS OF PEOPLE WITH ISSUES WITH FJ CRUISERS, FOUR RUNNERS ETC. I HAVE HAD THREE CALIPERS REPLACED UNDER WARRANTY, BUT THE PROBLEM IS RETURNING. TOYOTA KNOWS THEY HAVE A PROBLEM, BUT AS USUAL, NO PUBLIC ACKNOWLEDGEMENT. PLEASE DO SOMETHING ABOUT IT. YOU CAN CONTACT ME ANYTIME, [XXX]. THIS IS A PROBLEM AND PLEASE LOOK INTO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023558September 14, 2017
POWER TRAIN
READ DIFFERENTIAL HAS FAILED. YEARS AFFECTED ARE 2007-2009. IN 2010 TOYOTA ISSUED AN UPDATED STRONGER VERSION OF THE DIFFERENTIAL. WHEN DIFFERENTIAL FAILS IT CAN LOCK UP BOTH WHEELS AT HIGH SPEEDS THUS LOSING CONTROL. THERE ARE OVER 2000 COMPLAINTS ONLINE AND OVER 10000 COMPLAINTS WITH TOYOTA ALONE. IT IS NOT ONLY COSTLY IT IS VERY DANGEROUS. MINE BROKE AT 40 MPH AND I ENDED UP IN A DITCH. WHAT IF I HAD BEEN DOING 60 OR 70
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11022634September 11, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MASTER CYLINDER FAILED - HAVE TO SLAM THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THEN I WAS STILL UNSURE IF THE CAR WOULD ACTUALLY STOP. HAD TWIN 3 YEAR OLD BOYS IN THE CAR, SCARED FOR OUR LIVES. DASHBOARD LITE UP LIKE A CHRISTMAS TREE. SECOND SHOP DIAGNOSED IT AS A FAILED MASTER CYLINDER. PARTS PLUS LABOR = $3,066. I WORK FOR THE SCHOOL SYSTEM AND WE DON'T HAVE THAT SORT OF MONEY. WILL TOW IT HOME, HOPEFULLY FIND A USED PART, AND TRY TO REPLACE IT OURSELVES. THE ONLY REASON I'M LOGGING A COMPLAINT (BECAUSE CARS NEED REPAIRS AND I UNDERSTAND THAT) IS BECAUSE I'M SEEING THE EXACT SAME COMPLAINT OVER AND OVER AGAIN "MASTER CYLINDER TOYOTA FJ CRUISER 2007". HOW CAN SO MANY OF THE SAME COMPLAINTS ON THE EXACT SAME VEHICLE GO UNHEARD? PLEASE HELP, MAKE THE MASTER CYLINDER RECALL APPLY TO THE FJ CRUISER. IT OBVIOUSLY SHOULD BE INCLUDED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022266September 8, 2017
SERVICE BRAKES
BRAKE CALIPER AND BRAKE CALIPER PISTONS BIND IN CALIPER BORE CAUSING THE VEHICLE TO PULL TO ONE SIDE OR THE OTHER DEPENDING ON WHICH SIDE THE PROBLEM IS. WHEN THE BRAKES ARE APPLIED, THE "GOOD" CALIPERS DO THEIR JOB, BUT THE BAD CALIPER PISTONS ARE MOMENTARILY STUCK AND THIS CAUSES THE CAR TO PULL TO THE GOOD SIDE AS THE BRAKES ARE APPLIED, THEN A MOMENT LATER THE "BAD" BRAKE PISTONS LET LOOSE AND THE CAR PULLS BACK THE OTHER WAY. ALSO THEN AS THE PISTONS ARE BOUND, WHEN THE BRAKES ARE RELEASED, THE GOOD SIDE PISTONS RETRACT, BUT THE BAD SIDE BIND ON RETURN, SO PULLING TO THE BAD SIDE. THIS IS MOST NOTICED ON THE FRONT BRAKES BUT ALSO OCCUR ON THE BACK. NOTE THAT THE "BAD" SIDE ON THE BACK MAY NOT BE THE SAME SIDE AS "BAD" ON THE FRONT, CAUSING A ZIG-ZAG TYPE PULLING , FRONT ONE WAY, BACK THE OTHER AND CAN BE VERY UNPTEDICTABLE, PARTICULARLY WHEN SUDDEN OR "PANIC" BRAKING OCCURS. I PURCHASED AN EXTENDED WARRANTY WITH THE CAR AND TOYOTA AUTHORIZED AND THE DEALER DID REPLACE THREE COMPLETE CALIPERS NO CHARGE UNDER MY EXTENDED TOYOTA WARRANTY. HOWEVER SUBSEQUENT COMPLAINTS BROUGHT THE REGIONAL SERVICE REP TO A MEETING AT MY REQUEST WHERE WE WENT TO AN EMPTY PARKING LOT AND CONDUCTED "PANIC" STOPS SEVERAL TIMES AT 35 MPH AND ONE AT 40 MPH WITH NOT DUPLICATION OF MY COMPLAINTS. I AM SUSPICIOUS THAT THE PANIC STOPPING IS A WAY TO GET WHAT WOULD BE CALLED A "PROPORTIONING CONTROL VALVE" TO UN-STICK. THIS VALVE AS I CALL IT IS A DEVICE THAT BALANCES BRAKE FLUID PRESSURE TO ALL FOUR CALIPERS IN AN EQUAL CRISS-CROSS PRESSURE SO ALL CALIPERS ARE GETTING THE SAME PRESSURE UNLIKE OLD FASSIONED SINGLE OR DOUBLE SYSTEMS FROM BACK IN THE DAY. I CAN'T VERIFY THIS IS A "SECRET" SERVICE FIX FOR UNBALANCED BRAKING, BUT NOW SOME MONTHS AFTER MY CALIPER REPLACEMENTS, THE CALIPERS ARE BEGINNING TO EXHIBIT THE SAME PROBLEM AND I'M OUT OF WARRANTY. OBVIOUSLY THERE IS A PROBLEM WITH THE DESIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019994August 27, 2017
SERVICE BRAKES
BRAKES FAIL AFTER DRIVING OVER BUMP WHILE APPLYING BRAKES. ALSO, BRAKES LOCK UP SUDDENLY AFTER SOFTLY APPLYING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015573August 15, 2017
STRUCTURE:BODY
BOTH INNER FRONT FENDERS ARE CRACKED. I DON'T KNOW HOW THIS HAPPENED, THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY SORT OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013700August 8, 2017
STEERING, SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUISER. WHILE DRIVING BETWEEN 50-60 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THE CONTACT STATED THAT THE VIBRATION MADE THE VEHICLE UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO MILLER TOYOTA (LOCATED AT 8566 SUDLEY RD, MANASSAS, VA 20110, (703) 369-3040) WHERE IT WAS DIAGNOSED THAT THERE WAS A BENT WHEEL; HOWEVER, REPLACING IT WOULD NOT REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010821July 26, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED IN MY DRIVE WAY. SQUIRRELS CHEWED THE WIRING HARNESS CAUSING LOSS OF ABS BRAKING, STABILITY CONTROL AND LOSS OF WINDSHIELD WIPERS (DURING A RAIN). I UNDERSTAND TOYOTA USES FOOD BASED INSULATION IN THE 2010 FJ CRUISER. A NICE SOURCE OF SQUIRREL FOOD. FROM THE BARE WIRES AND SQUIRREL NESTING, IT IS A WONDER MY ENGINE COMPARTMENT DIDN'T CATCH FIRE. I BELIEVE THE SQUIRREL NEST BUILDING WAS DUE TO THE CLOSE FOOD SOURCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005040July 13, 2017
STEERING
TL* THE CONTACT OWNS A 2011 TOYOTA FJ CRUISER. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS, THE STEERING HESITATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CARBONE TOYOTA OF BENNINGTON, LOCATED AT 751 N BENNINGTON RD BENNINGTON, VT 05201) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000878June 23, 2017
SERVICE BRAKES, SEAT BELTS
THE SEAT BELT RETRACTOR IN MY 2007 FJ CRUISER HAS FAILED TO FUNCTION. SOMETHING AS IMPORTANT TO THE SAFETY OF THE DRIVER OF THE VEHICLE IS SOMETHING THAT SHOULD BE COVERED UNDER THE LIFETIME WARRANTY OF THE VEHICLE. INSTEAD, BAYRIDGE TOYOTA IS TELLING ME THAT I WILL HAVE TO PAY TO HAVE THESE PARTS REPLACED. I'M HORRIFIED THAT TOYOTA HAS NOT ISSUED A RECALL FOR THIS ISSUE TO CORRECT, TOYOTA SHOULD ASSUME RESPONSIBILITY FOR FIXING AN IMPORTANT SAFETY FEATURE. EMERGENCY BRAKES WOULDN'T GO ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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