Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#11231389July 12, 2019
STRUCTURE:BODY
THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION NEEDS TO OPEN AN INVESTIGATION INTO REPORTS OF FRAME RUST AND CORROSION PROBLEMS FOR THE 2007 ' 2014 TOYOTA FJ CRUISER. THIS IS THE SAME ONGOING SAFETY PROBLEM AS THE SEVERAL PAST RECALLS ON OTHER FULL FRAMED TOYOTA VEHICLES. EXCESSIVE FRAME CORROSION 'ROT' STARTING IN JOINTED METALS WITHIN THE FRAME STRUCTURES IS RUSTING FROM THE OUTSIDE AND THE INSIDE OUT. IN RECENT OBSERVATIONS NON-JOINTED RUST METAL IS ALSO SUFFERING RUST THROUGH IN OTHER PARTS OF THESE FRAMES. MY PERSONAL VEHICLE EXHIBITS ALL THE SIGNS OF EXCESSIVE RUSTING INCLUDING ONE RUST THROUGH HOLE AT THE REAR CROSS MEMBER LOCATION UNDERNEATH THE REAR BUMPER. THIS LOCATION IS NEITHER ACCESSIBLE NOR VISIBLE WITHOUT THE BUMPER REMOVED. THE OPPOSITE SIDE OF THE CROSS MEMBER EXHIBITS LARGE SEVER FLAKING RUST PRESENT BOTH OUTSIDE AND INSIDE THE FRAME. THE MAIN FRAME, LOCATION BEHIND THE FRONT WHEEL, EXHIBITS SEVERS LARGE FLAKING RUST INSIDE THE FRAME. THE OUTSIDE WITHIN THIS AREA ALSO CONTAINS A HALF SIZE DOLLAR RUST AREA THROUGH THE FIRST FRAME LAYER THAT INITIALLY APPEARED AS SURFACE RUST. IN CONCLUSION WHAT APPEARED AS NORMAL SURFACE RUST CAN INDEED BE STRUCTURAL INTEGRITY CONCERNS. THE FRAME IS RUSTING INSIDE OUT AT AN ALARMING FAST RATE, MUCH FASTER THAN THE 60'S FJ40 FRAMES I HAVE RESTORATION EXPERIENCE WITH. I WAS INFORMED PER MY DEALERSHIP THE RUST WOULD BE DOCUMENTED BUT NOT CONSIDERED ABNORMAL AND NO RECALL WAS IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231070July 11, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
THE FRAME ON MY FJ CRUISER IT LITERATELY ROTTING TO NOTHING. AS ARE MOST PRODUCED FROM 2007 - 2012 I HAVE BEGGED TOYOTA FOR HELP AND A RESOLUTION LIKE WITH THE TUNDRA AND TACOMA FRAME ROTTING ISSUES. THIS IS A MAJOR SAFETY ISSUE AND SOMEONE IS GOING TO GET HURT OR KILLED. MY CONTROL ARE IN ROTTING AWAY FROM THE FRAME. AS YOU CAN SEE IN THE PICTURE THE THIS IS BAD BAD. FJ CRUISER WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231145July 11, 2019
FUEL/PROPULSION SYSTEM
THE STRAPS THAT HOLD THE FUEL TANK INTO THE TRUCK ARE MILD STEEL AND SIT IN A PAN THAT TENDS TO COLLECT WATER THAT IS SPLASHED UP WHILE DRIVING IN WET CONDITIONS. ONE OF THE TWO THAT HOLD MINE IN DISINTEGRATED AND DROPPED THE TANK. THE OTHER IS NOT FAR BEHIND. THE REST OF MY UNDERCARRIAGE IS IN MUCH BETTER CONDIFTION THAT THE FUEL TANK RETAINING STRAPS WERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229545July 5, 2019
SUSPENSION
UNSAFE FRAME RUST WHERE OTHER COMPONENTS CONNECT. SIMILAR TO ISSUES FOUND WITH TOYOTA TACOMA RECALL, WHICH HAS AN IDENTICAL FRAME AND DRIVETRAIN. THERE IS VERY LITTLE RUST ELSEWHERE ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223117June 28, 2019
STRUCTURE:BODY, SUSPENSION
FRAME HAS COMPLETELY DISINTEGRATED WHERE THE REAR UPPER CONTROL ARM LINKS MEET THE CROSSMEMBER, MAKING THE VEHICLE UNSAFE AND FAIL THE NH STATE INSPECTION. THE LINKS BROKE FREE WHILE DRIVING ON A RURAL ROAD. UPON FURTHER INSPECTION WE FOUND RUST PERFORATION ON FRAME RAILS WITH THIN AND FATIGUED METAL IN THE SAME GENERAL AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222073June 24, 2019
UNKNOWN OR OTHER
FRAME ON REAR PASSENGER SIDE CORRODED AND RIGHT REAR STABILIZER BAR COMPLETELY DETACHED FROM THE FRAME WHILE DRIVING ON INTERSTATE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221649June 21, 2019
SEAT BELTS
I WENT TO THE POST OFFICE CAME OUT AND MY SEAT BELT WAS FROZEN UP WONT MOVE AT ALL HAD TO DRIVE ALL THE WAY HOME WITH NO SEAT BELT ON STILL CANT GET IT TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217826June 4, 2019
ELECTRICAL SYSTEM
THERE APPEARS TO BE A SHORT IN SOME WIRING. MY TURN SIGNAL/HAZARDS FUSE BLOWS EVER TIME I TRY TO TURN THEM ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209673May 24, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE MUFFLER AND ENTIRE FRAME WERE CORRODED AND DETERIORATED WHEN TOUCHED. THE CONTACT CALLED DCH FREEHOLD TOYOTA (LOCATED AT 4268 US 9 S, FREEHOLD, NJ 07728, (732) 810-1048) AND WAS INFORMED THAT THEY COULD NOT ASSIST. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 1905240531. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209899May 24, 2019
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
FRAME HAS RUST THROUGHOUT. HAD TO REPLACE GAS STRAPS BECAUSE RUSTED THROUGH AND BROKE. REPAIR AXEL BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209582May 23, 2019
STRUCTURE:BODY
WHILE DRIVING, MY EXHAUST BROKE FROM HITTING A POTHOLE. WHEN I TOOK TO THE SHOP FOR REPAIR, WE NOTICED SO MUCH RUST ON THE FRAME. I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP TO HAVE IT INSPECTED, WE FOUND THAT THE FRAME IS EXTREMELY RUSTED WITH HOLES IN THE BACK PIECE BY THE BUMPER. THE LOCAL DEALERSHIP OPENED A CASE. THEY ALSO SAID FOR ME TO CONTACT CORPORATE TOYOTA AND OPEN A CASE. THE LOCAL DEALERSHIP SAID THEY TAKE THIS EXTREMELY SERIOUS BECAUSE OF THE TACOMA RUSTED FRAME RECALL. THE DEALERSHIP SAID THEY CAN NOT MAKE A DECISION AND THAT IT MUST BE MADE BY CORPORATE. THE DEALERSHIP SUPPLIED THE PICTURES SO CORPORATE COULD SEE THE FRAME ROTTING. I STAYED IN CONSTANT CONTACT WITH A DEALERSHIP REPRESENTATIVE THE ENTIRE TIME. EVERY CONVERSATION THAT I HAD WITH TOYOTA CORPORATE ENDS WITH THEM SAYING 'SORRY, THERE IS NOT A RECALL RIGHT NOW'. THE DEALERSHIP REPRESENTATIVE BECAME FRUSTRATED AND EVEN SAID SHE WOULD NOT PUT HER KIDS IN THE FJ CRUISER BECAUSE ITS UNSAFE. EVERYONE AGREES THAT A 2007 FJ CRUISER FRAME SHOULD NOT BE RUSTING OUT LIKE THIS. FINALLY, THE DEALERSHIP WAS WHO TOLD ME I SHOULD CONTACT NHTSA AND START THIS PROCESS. I HAVE BEEN READING ON FJ CRIUISER SPECIFIC FORUMS RECENTLY ABOUT OTHERS HAVING THE SAME ISSUE. IT SEEMS REALLY WIDE SPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204168April 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REVIEW MIRROR FAILING TO AUTOMATICALLY DIM UNDER ANY LIGHTING, INCLUDING SUN, DIRECTLY ENTERING THROUGH THE REAR WINDOW OF THE VEHICLE. THIS HAS ALWAYS BEEN LIKE THIS, IT IS JUST WITH THESE NEW HIGH-INTENSITY LIGHTS ON THE NEW, 2016-2019, THAT IT HAS BECOME MORE OF A HAZARD AT NIGHT. THIS OCCURS ON ALL ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203036April 23, 2019
STEERING
HAD VEHICLE IN SHOP, NEW TIRES AND BALANCE. ALL FOUR TIRES HAD TO BE REBALANCE. HAD BRAKES DONE,( ROTORS AND PADS AND ALL FOUR TIRES REBALANCE). ONE MONTH LATER STEERING STARTED ACTING UP. STIFFING UP. NOW DEALERSHIP SAIDS NO RECALL. DIFFERENT SITES SAYING STEERING SHIFT NEEDS A WELT. DEALERSHIP WANTS TO CHARGE TO FIX IT.(600.00).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189960March 19, 2019
SEAT BELTS
THE PASSENGER SIDE SEAT BELT RETRACTOR IS MALFUNCTIONING. THERE WAS A RECALL OF 209,000 OF MY EXACT MAKE AND MODEL (YEARS 2007-2013) WITH THE EXACT SAME PROBLEM. TOYOTA CLAIMS MY VIN IS NOT ON THEIR LIST FOR RECALLS AND WANTS $416.18 TO FIX THE SEATBELT RETRACTOR. IT SEEMS ABSURD THAT THEY WON'T TAKE RESPONSIBILITY FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183109February 28, 2019
POWER TRAIN
WEAK TORQUE CONVERTER IN AUTOMATIC TRANSMISSION. CAUSES SHAKING BETWEEN 35-45 MPH AND EVENTUALLY RESULTS IN REPLACEMENT OF TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176610February 12, 2019
SEAT BELTS
WILL NOT RETRACT. LOOKS LIKE IT IS A COMMON PROBLEM. DEALERSHIP WILL NOT HELP, ONLY CHARGE TO FIX REPLACE PART. BELT IS LOOSE ACROSS CHEST AND WILL NOT EVEN FEED BACK INTO THE MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171157January 21, 2019
SUSPENSION
TOOK THE TRUCK INTO THE DEALER FOR SERVICE ON THE BRAKES AND THEY TOLD US THE FRAME WAS RUSTED OUT. THERE ARE LAWSUITS ON CERTAIN TOYOTA MODELS THAT TOYOTA IS HONORING FOR FIXING. HOWEVER, WHEN WE CALLED TOYOTA THEY TOLD US THAT THE FJ CRUSIER WAS NOT ONE AND THEY COULD NOT HELP US OUT. WE DO NOT AGREE WITH THIS SINCE THIS IS OBVIOUSLY A PROBLEM WITH TOYOTA VEHICLES. WE FEEL THAT THEY OWE US A NEW FRAME FREE OF CHARGE. THIS IS A REPLACEMENT COST OF $6,000.00 WHICH WE FEEL THEY SHOULD PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155684December 3, 2018
SEAT BELTS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT OCCUPANT CLASSIFICATION SYSTEM FAILED. WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE FRONT PASSENGER AIR BAG WAS OFF AND THE FRONT PASSENGER SEAT BELT WARNING INDICATOR ILLUMINATED THAT THE SEAT BELT WAS OFF. THE VEHICLE WAS TAKEN TO GRAND BLANC TOYOTA MOTORCARS, LTD (9000 HOLLY ROAD, GRAND BLANC, MICHIGAN, (810) 695-4400) SEVERAL TIMES FOR THE AIR BAG FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST AND RECALIBRATED THE FRONT PASSENGER SEAT SENSOR; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE FRONT PASSENGER SENSOR, WIRING HARNESS, AND SEAT CAGE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WANTED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155357December 1, 2018
SEAT BELTS
DRIVER SIDE SEAT BELT DOES NOT RETRACT. STAYS LOOSE OVER CHEST. THERE WAS A RECALL OVER THIS BUT FOR SOME REASON MY FJ WASN'T IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153017November 21, 2018
POWER TRAIN
TAKATA RECALL- REAR DIFFERENTIAL WENT BAD, NO HARD DRIVING, AND CHANGING FLUID FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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