Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#11150340November 9, 2018
SEAT BELTS
SEAT BELTS NO LONGER WORKING,ENDS DO NOT CLICK TOGETHER TO SECURE SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149894November 7, 2018
STRUCTURE:BODY
EXCESSIVE FRAME RUST REAR BODY MOUNT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144114October 30, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 2 MPH, THE PASSENGER SIDE FRONT BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AUTONATION TOYOTA SPOKANE VALLEY (8600 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 850-9359) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142829October 26, 2018
STRUCTURE:BODY
THE FRAME ON MY 2007 FJ CRUISER IS SO BADLY RUSTED THAT THE BRACKETS CONNECTING THE REAR CONTROL ARMS TO THE FRAME DETERIORATED AND THEY ARE NO LONGER ATTACHED. THIS WAS NOTICED WHEN THE STRAPS FROM THE GAS TANK ALSO RUSTED AWAY AND THE GAS TANK DROPPED. THE FRAME DAMAGE IS SO SEVERE THAT NO BODY SHOP WANTS TO TOUCH IT FOR LIABILITY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142491October 24, 2018
STRUCTURE:BODY
RECEIVED WORD FROM TOYOTA SERVICE DEPARTMENT THAT THE FRAME ON MY 2007 FJ IS ROTTED, NOT REPAIRABLE, AND UNSAFE TO DRIVE. THIS SEEMS TO BE A MANUFACTURING DEFECT, NOT OWNER CAUSED. LOOKING TO TOYOTA TO ADDRESS THE PROBLEM. THIS SEEMS SIMILAR TO THE TACOMA FRAME RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133113October 3, 2018
UNKNOWN OR OTHER
DRIVER'S SEAT BROKE WHILE I WAS DRIVING THE VEHICLE. A BOLT SNAPPED OFF UNDER THE SEAT FOR THE MECHANISM THAT CONTROLS THE UP AND DOWN HEIGHT ADJUSTMENT. THE SEAT WAS IN THE HIGHEST POSITION POSSIBLE WHEN IT HAPPENED AND AS A RESULT, THE SEAT DROPPED ABOUT 7-8 INCHES TO THE FLOOR, CAUSING A BACK INJURY FOR ME. WHEN THIS HAPPENED, THE DRIVER'S SEAT GEOMETRY WAS OFF SO SIGNIFICANTLY THAT THE BACKREST WAS RECLINED TOO FAR AND I COULDN'T SEE OUT THE WINDSHIELD OR REACH THE PEDALS. I AM DISABLED AND IT IS A MIRACLE THAT I WAS' IN AN ACCIDENT AS A RESULT OF THIS. I CONTACTED TOYOTA AND THERE HAD BEEN A SERVICE BULLETIN TO REPAIR THE DRIVER'S SEAT IN MY VEHICLE, BUT THE DEALERSHIP NEVER INFORMED ME OF IT, EVEN THOUGH I HAD COMPLAINED SEVERAL TIMES ABOUT THE SEAT LOSING ITS HEIGHT SETTING. NOW TOYOTA WILL NOT REPAIR THE SEAT BECAUSE IT IS OUT OF WARRANTY. I AM THE ORIGINAL OWNER OF THE CAR AND IT HAS 111,000 MILES ON IT. THE SEAT MECHANISMS BROKE WHILE I WAS DRIVING OVER A ROUGH SECTION O CITY STREET IN SAN DIEGO, CALIFORNIA AT ABOUT 12 MPH. I WAS DRIVING IN A STRAIGHT LINE AND SLOWING DOWN TO STOP AT A RED LIGHT WHEN IT HAPPENED. I CAN'T DRIVE THE CAR FOR MORE THAN A FEW MINUTES AT A TIME WITH THE BROKEN SEAT BECAUSE IT IS TOO PAINFUL FOR MY BACK INJURY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11128335September 9, 2018
STRUCTURE:BODY
FRAME RUST - FRAME IS RUSTED SO BAD MECHANIC AND LOCAL DEAL SAID VEHICLE IS NOT ROAD WORTHY. IF I HAD NOT TAKEN MY VEHICLE TO A MECHANIC BEFORE SERVICE AND GENERAL MAINTENANCE REPAIRS, I WOULD HAVE DRIVEN ON A 2400 MILE VACATION ACROSS COUNTRY WITHOUT KNOWING THE DANGER OF A FAILING FRAME. MY INITIAL COMPLAINT IS I WAS UNAWARE OF ANY FRAME ISSUES WITH TOYOTA TRUCKS, THERE SHOULD HAVE BEEN A GENERAL RECALL/INSPECTION OF ALL TOYOTA FRAME VEHICLES FOR SAFETY INSPECTIONS. SECOND COMPLAINT IS THERE IS NO RESOLUTION AT THIS TIME, MECHANIC SAID IT COULD TAKE MONTHS TO GET AN ANSWER FROM TOYOTA AND EVEN THEN NOT SURE THEY WILL FIX IT. NOW I AM WITHOUT A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122988August 28, 2018
VISIBILITY/WIPER
HELLO, I WAS SOLD A USED VEHICLE BY TOYOTA DEALERSHIP OF DOWNTOWN LOS ANGELES (CA) THAT HAS A BROKEN WINDSHIELD. THEY STATE THEY WILL NOT ASSIST ME IN ANY WAY FOR A BROKEN WINDSHIELD. THE WINDSHIELD HAS MULTIPLE CRACKS AND CHIPS IN IT STREWN ACROSS THE WINDSHIELD. IT CAUSES SERIOUS VISUAL DISTURBANCE, ESPECIALLY AT NIGHT SINCE THE CHIPPED GLASS DISTORTS LIGHTS AND VEHICLES, ALMOST BLURS THE VIEW. INITIALLY, I BELIEVED IT WAS TRACES OF TREE SAP, I MADE SEVERAL ATTEMPTS TO REMOVE THIS 'TREE SAP' SPOTS, ONLY TO DISCOVER THAT THEY WOULDN'T GO AWAY BECAUSE IT'S ACTUALLY BROKEN GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121960August 23, 2018
STEERING
VEHICLE SHAKES VIOLENTLY AT SPEEDS BETWEEN 50-60 MPH. HAVE HAD TIRES BALANCED, ALIGNED AND EVEN HAD TOYOTA DEALERSHIP DO A HIGH-SPEED BALANCE. HAS BEEN HAPPENING FOR AT LEAST 3 YEARS. TRUCK IS DIFFICULT TO CONTROL AT TIMES DUE TO THE SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120734August 17, 2018
FUEL/PROPULSION SYSTEM
WENT AND FILLED MY FJ CRUISER WITH GAS AND SOON AS I DID STRAP HOLDING FRONT OF GAS TANK UP SNAPPED ON BOTH SIDES JUST BOUGHT DAY BEFORE KINDA DISAPPOINTING BUT MAINLY A HUGE HAZARD TO BE DRIVING WITH 140+POUNDS OF GAS HANG THAT LOW FOR A QUICK FIX HAD TO START WITH BUNGEE CORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115094August 1, 2018
SEAT BELTS, VEHICLE SPEED CONTROL, STEERING
SEAT BELT DOES NOT RETRACT PROPERLY, IT HANGS UP AFTER A FEW INCHES. THE FREQUENCY OF THIS PROBLEM IS 90% OF THE RETRACTS. I TOLD THE DEALER 4 TIMES, THEY STATED THEY COULDN'T FIND THE PROBLEM. I SCOFF. STEERING MY CAR REQUIRES CONSTANT INPUT TO GO STRAIGHT, ESPECIALLY ON THE FREEWAYS. BEFORE I KNOW IT I'M IN THE NEXT LANE. THERE IS NO NEUTRAL AREA IN THE CENTER WHILE GOING STRAIGHT. I HAD AN ALIGNMENT AND REPLACED ALL THE TIRES, IT STILL HAS THIS HAZARD. BRAKES THEY PULSE WHEN SLOWING ONLY AT HIGH SPEED. (65 MPH) I DO NOT RIDE THE BRAKES, OR RUN THE CAR HARD. THIS HAPPENED AFTER NORMAL DRIVING. SEEMS LIKE WARPED DISKS, BUT I DO NOT STOP FAST, OR DRIVE LIKE I'M RACING. NOTE: HEADLIGHTS HAD TO BE READJUSTED BECAUSE THEY DID NOT POINT UP THE ROAD ENOUGH, MAKING HUGE BLIND SPOT AT OVER 40 MPH. I HAD DEALER RE-ADJUST, THEY POINTED THE DOWN SO FAR THEY MADE IT WORSE. I ADJUSTED THEM AGAIN, MYSELF. THE FACTORY OFF ROAD PACKAGE IT CAME WITH, I'M SURE WAS THE PROBLEM. THEY SHOULD HAVE BEEN ADJUSTED BY FACTORY BEFORE SALE. SPEED CONTROL WHEN GOING UPHILL AND SET AT 60MPH AND DRIVING AT SAFE DISTANCE FROM CAR IN FRONT, IT SPEEDS UP, GETTING DANGER CLOSE, AND MUST BE DISABLED BEFORE HITTING CAR IN FRONT. WILL YOU PAY FOR THESE FIXES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112846July 21, 2018
ELECTRICAL SYSTEM
CRUSE CONTROLL QUIT WORKING IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110322July 9, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
A FEW WEEKS AGO I WAS WORKING ON MY VEHICLE AND I HAD TO REMOVE THE REAR BUMPER THEN I FOUND THE CHASSIS DAMAGED BY SO MUCH DEEP RUST, THAT FOR A MOMENT I JUST THOUGHT TO BRUSH AND PUT AN ANTI CORROSIVE BUT THE DAMAGE IS NOT FIXED WITH BRUSHING AND PAINTING. I CALL TOYOTA FOR A FRAME RECALL AND THEY DON'T HAVE ANY YET. MY VEHICLE IT'S NOT SAFE TO PULL ANYTHING. I ALSO FEEL THAT ONE OF THESE DAYS THE BODY CAN BE DETACHED FROM THE CHASSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103415June 22, 2018
STEERING, SUSPENSION, WHEELS
SPEEDS ABOVE 55 MPH CAUSE THE STEERING WHEEL TO CONSTANTLY SHAKE. IT SEEMS TO BE A CONSISTENT ISSUE REGARDLESS OF THE TYPES OF TIRES AND BALANCING THAT IS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098901May 30, 2018
AIR BAGS, SEATS
DRIVERS SEAT INTERNAL STRUCTURAL STEEL WIRES WELDS HAVE SEPARATED AND SHARP POINTED WIRE ENDS ARE PROTRUDING THRU THE FACTORY UPHOLSTERED SEAT COVERING. THE SEAT HAS AN INTEGRAL AIRBAG WHICH COULD BE PUNCTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092827May 10, 2018
SEAT BELTS
THE VEHICLE HAS A MAJOR FLAW IN THE DESIGN OF DRIVER AND FRONT PASSENGER SEATBELT, THE SEATBELT RETRACTORS ARE LOCATED INSIDE THE REAR SUICIDE DOOR OF THE VEHICLE. THE REAR DOOR OF THE VEHICLE WHILE SITTING OR DRIVING ALLOWS MOISTURE AND RAIN TO COME INSIDE AND DRIP DIRECTLY ONTO THE SEATBELT, WHICH OVER A PERIOD OF TIME STARTS TO RUST THE THE SEATBELT TENSIONER AND CAUSE A MALFUNCTION, I AS WELL AS MANY OTHER PEOPLE HAVE HAD TO REPLACE MY SEATBELT DUE TO IT NOT WORKING. THIS IS A PROBLEM WITH ALL MODEL YEARS, IT IS DANGEROUS AND THE PART COST 300$ AND WILL KEEP GOING BAD IN ANY WET CLIMATE, THERE ARE MANY ARTICLES ON THIS ON THE FORUMS, ALMOST ALL OF THE SEATBELT MALFUNCTIONS ARE DUE TO THIS DESIGN FLAW. I HAVE HAD TO REPLACE MY PASSENGER SEATBELT AND NOW MY DRIVER SEATBELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090366April 26, 2018
SUSPENSION
I TOOK MY CAR IN FOR AN INSPECTION AT MY TOYOTA DEALERSHIP TODAY. I WAS TOLD IF I'M GOING TO SELL IT OR TRADE IT IN THAT NOW WOULD BE THE TIME TO DO IT...THE TECH SAID THERE ARE SOME VERY WEAK AREAS ON THE FRAME AND THAT IT COULD FRACTURE WITH IMPACT OR MAYBE WILL EVENTUALLY BY HITTING A BAD POTHOLE. THERE IS A LOT OF CORROSION AND IT SEEMS ODD BECAUSE THE VEHICLE HAS BEEN STORED ALWAYS IN A GARAGE AND ONLY HAS 55,000 MILES ON IT. IT'S BEEN MAINTAINED PERFECTLY IN ACCORDANCE WITH THE MAINTENANCE MANUAL. THE CLERK TOLD ME THAT TOYOTA CAN'T FIX IT AND WON'T BE ABLE TO FIX IT ONCE THE FRAME FRACTURES. IT SEEMED FRIGHTENING TO ME THAT THEY SUGGESTED I SELL IT TO SOMEONE ELSE AND NOT DISCLOSE THIS POTENTIALLY LIFE THREATENING ISSUE. I HAVE READ THE EXTREME UNDERCARRIAGE CORROSION IS PRETTY COMMON AND OTHERS ARE HAVING WORSE ISSUES THAN I HAVE SO FAR. I HAVE ALSO NOW READ THAT THERE WAS A MASSIVE RECALL DUE TO THE SAME ISSUE WITH CORRODED FRAMES ON SEVERAL OTHER MODELS IN THE TOYOTA LINE IN THE VERY RECENT PAST THAT ENDED UP IN A MASSIVE, ALMOST 4 BILLION DOLLAR RECALL. I'M PRETTY SURE THE FJ SHOULD HAVE BEEN INCLUDED IN IT. I HOPE YOU WILL LOOK INTO THIS BECAUSE IT SEEMS LIKE IT MAY SAVE SOME LIVES DOWN THE ROAD. MY FATHER WAS THE DIRECTOR OF RESEARCH FOR STATE FARM FOR OVER 30 YEARS AND WAS ON THE BOARD OF THE NATIONAL HIGHWAY SAFETY INSTITUTE AS WELL. HE INSISTED I REPORT THIS IMMEDIATELY AND WE BOTH HOPE YOU TAKE THIS INFORMATION VERY SERIOUSLY AS I AM NOT SOMEONE WHO COULD SELL A VEHICLE WITH SUCH AN INCREDIBLY UNSAFE FURTURE AND HOPE TOYOTA WILL DO THE RIGHT THING AND REPLACE THE FRAMES ON THESE VEHICLES AS THEY HAVE WITH ALL OF THE OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088881April 18, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS
WENT TO GAS STATION TODAY TO FILL UP MY FJ WITH GAS AND THE FUEL TANK STRAPS BROKE IN 2 PLACES. THE BOLTED AND PINNED CONNECTIONS ARE STILL THERE BUT THE ACTUAL STRAPS HAVE DETERIORATED AND SNAPPED RIGHT IN HALF. THE FUEL TANK IS NOW HANGING DOWN COMPLETELY IN THE REAR. FIRST THE REAR DIFFERENTIAL MANUFACTURER'S DEFECT WHICH THEY WOULD NOT PAY FOR AT ALL, NOW THE FRONT SEAT BELT DOES NOT WORK AT ALL AND NOW THE FUEL TANK IS ABOUT TO FALL OFF ON THE ROAD. WHAT A HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088388April 16, 2018
SEAT BELTS:FRONT, SEAT BELTS
PASSANGER SIDE SEAT BELT RUSTED OUT AND STOPPED RETRACTING AT 60K MILES. DRIVER SIDE IS ALSO STARTING TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083153April 3, 2018
STEERING
WHENEVER THE VEHICLE IS IN 4 WHEEL DRIVE IT IS UNSAFE ON SLIPPERY WEATHER CONDITIONS. DIFFICULT TO CONTROL 3 TIMES I'VE USED THIS CAR ON ICY CONDITIONS GOING NO MORE THAN 35 OR 40 MILES AN HOUR AND I HAVE SLIPPED THE MOST RECENT TIME WAS EASTER AND THE CAR LITERALLY ROLLED OUT OF CONTROL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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