Toyota Corolla Complaints

11,764 consumer complaints on file.

#11549466October 11, 2023
AIR BAGS
air bag needed to be replaced after I replaced it before on a previous recall. NEED ANOTHER RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549378October 11, 2023
STEERING
The contact owns a 2023 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V483000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549238October 10, 2023
AIR BAGS
Faulty airbag - needed to get it replaced. Forced to pay for whole thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549240October 10, 2023
AIR BAGS
after fixing airbag with recalls before, i was forced to adjust airbag again. TOYOTA NEEDS ANOTHER RECALL. $1000 OU TOF POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548873October 8, 2023
POWER TRAIN
Bought this vehicle with 30k one week after the transmission went off and the dealer have to replace completely the transmission, almost two years later the transmission went bad again, now I don’t have any guarantee but two transmission in two year?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548710October 6, 2023
AIR BAGS
Airbag needed to be replaced....again. This vehicle has had many recalls before, but now I am forced to pay for an additional replacement. Airbags are supposed to last the lifetime of the vehicle. Toyota not covering this $1000 expense is ridiculous and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548497October 5, 2023
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548513October 5, 2023
EXTERIOR LIGHTING
Low beam lights have a shadow that moves as car turns or goes up/down hills. When driving in dark back roads I see a line of shadow about 30’ ahead of me blacking out entire view. When high beams are on the shadow disappears. Bought car yesterday. Advised salesman. Will make appt to have it looked at. I have a video but it is failing to download.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548219October 4, 2023
FUEL/PROPULSION SYSTEM
Driving approximately 20 mph- hear a beep- get instructions to go to neutral- check engine light / power steering lights are on- pulled off the side of the road- put in park, turned off and waited a minute and it started normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548293October 4, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
Low beam headlights have shadows that prevent me from seeing all roadway at night. vehicle has presented at the dealership in 6/07/23, but they failed to correct this potentially safety hazard issue. The issue did cause me to hit a piece of wood in the HYW causing an accident with a result of 2 damage tires and 1ring. I will present the vehicle again in 10-11 -23, but in advance one of the guys told me. is something that they don't have nothing to do because is something normal in some corolla. that alert me to start my investigation. Now I can see, I don't are the only one with this problem. Is a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547807October 2, 2023
AIR BAGS
: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547539September 30, 2023
AIR BAGS
There was a recall in 2015 and 2019 for airbags on my model of Toyota. I own a 2006 Toyota Corolla CE. I was sent a letter from Toyota to go into a local dealership to get this done. There's only one dealership in our tri-city area. I took it into our local dealership called Findlay Toyota in Prescott, Arizona. I will say ahead of time that they have over 50 - one star reviews on Yelp.com From the moment I left the dealership in December of 2019 my airbag light was on in the dash area and it’s still there. When i went in and told Brian at the time he said it will go away. It never has. This warning was never on my dash prior to this recall. I’ve filed a complaint with the Attorney general’s office of Arizona and Findlay have no recollection of me ever going into their dealership. I've sent documentation of my visit on to the Attorney Generals Office and I’ve never heard back from Findlay Toyota. I've spoken to a Mike in July at Findlay and he was willing to waive the $130 or $150 fee only though if nothing is found wrong. I don't trust dealerships and if there's anything wrong then it was more than likely due to their workmanship back in 2019 that created this issue to begin with. I’ve also filed a complaint with the Attorney general’s offic of Texas against the Toyota headquarters because they in my opinion have caused this issue because I never had this problem prior to the work that was done at Findlay Toyota. All Toyota USA did was give me a case number and send me right back to Findlay Toyota who don't want to help me in the slightest. It’s just a conundrum. The sad thing is I think Toyota is a great company but the way that I’ve been treated in this matter is beyond appalling. I've also written to the headquarters of Toyota in Japan, explaining he above story. They never replied either. I've also called the general manager, a Mr. McCoy at Findlay Toyota and he hasn't called me back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547118September 28, 2023
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make sense to me that an airbag should last 4 years, and we should have to pay $1,200. In addition to this, the service manager at the Columbia, MO (Joe Machen’s) Toyota was extremely unprofessional. He said that my wife should have drove (with an inoperable airbag) to a Toyota dealership, which came across as unethical in my opinion. I would like to officially request a reimbursement of “good will” from Toyota. I have a work order and a paid receipt to provide any evidence that is required. If this message does not pertain to your role within Toyota, please pass this message along to the appropriate department/individual. I am happy to answer any questions and can be contacted at [XXX] . I sincerely appreciate your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546847September 27, 2023
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make sense to me that an airbag should last 4 years, and we should have to pay $1,200. In addition to this, the service manager at the Columbia, MO (Joe Machen’s) Toyota was extremely unprofessional. He said that my wife should have drove (with an inoperable airbag) to a Toyota dealership, which came across as unethical in my opinion. I would like to officially request a reimbursement of “good will” from Toyota. I have a work order and a paid receipt to provide any evidence that is required. If this message does not pertain to your role within Toyota, please pass this message along to the appropriate department/individual. I am happy to answer any questions and can be contacted at [XXX] . I sincerely appreciate your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546626September 26, 2023
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. I also tried contacting the “goodwill” department of Toyota Corporate and was unsuccessful in getting a reimbursement. I am requesting a full reimbursement of the airbag replacement cost and labor for a grand sum of $1,166.77.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546144September 23, 2023
SERVICE BRAKES, ENGINE, WHEELS
I had to replace all four tires before reaching 40k miles. Brakes needed to be fully replaced with only two years of driving it. AND Engine Maintenance Light on for an issue with the coolant bypass valve, not covered under warranty. This is causing issues with the engine, when driving even at 25 miles per hour or at 65 the car sounds like its dragging or forcing itself, the wheel shake & car feels unbalanced even with a tire alignment. Overall i give the car a 2.5 out 5 star in performance. The body of the car is so fragile and made by very cheap materials. Spending a fortune on this vehicle and it hasnt even reached 60k miles yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545954September 22, 2023
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make sense to me that an airbag should last 4 years, and we should have to pay $1,200. In addition to this, the service manager at the Columbia, MO (Joe Machen’s) Toyota was extremely unprofessional. He said that my wife should have drove (with an inoperable airbag) to a Toyota dealership, which came across as unethical in my opinion. I would like to officially request a reimbursement of “good will” from Toyota. I have a work order and a paid receipt to provide any evidence that is required. If this message does not pertain to your role within Toyota, please pass this message along to the appropriate department/individual. I am happy to answer any questions and can be contacted at [XXX] . I sincerely appreciate your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545726September 20, 2023
FUEL/PROPULSION SYSTEM
The plastic fuel tank has a heat shield below it that keeps the fuel tank from getting too hot, and from debris hitting it. There is a strap that goes around the fuel tank. The heat shield has this plastic piece that holds on to the strap. On my car, this plastic piece snapped off and the heat shield was rattling loose against the exhaust pipe and exposing the fuel tank. I took my car to a Toyota dealer (Glen Mills, PA) and was told the only way to fix that plastic piece is to replace the whole heat shield and fuel tank strap. Even though this was due to their defective piece. I was told it would be $950 for this repair. I was forced to deny the repair due to the obscene price tag and took it to a dealer for a temporary fix until Toyota can be reasonable with their price. Upon further research, this plastic piece is known to break off on this type of car frequently. After watching many videos and going through many forums of people having the same issue, it seems Toyota is known for charging an outrageous price for this. To me, it appears they know this piece is defective and will be recalled at some point, and are trying to make money off of unsuspecting people. I would appreciate this being investigated further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545385September 19, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2014 Toyota Corolla. The contact stated while driving 70–75 MPH, the sunroof shattered without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545408September 19, 2023
AIR BAGS
The airbag (driver's side) was replaced in 2019 per a recall at a dealership in Columbia, MO. My wife and I have since moved to [XXX] . We took the car to a local mechanic (closer to our house) for basic work, such as an oil change/tire rotation. During the vehicle inspect, they said the airbag failed test (image attached). We got the work done (cost about $1,000). The dealership was not pleasant to work with and said the mechanic was "not Toyota certified" and "she should have drove to a Toyota dealership". The initial 2019 airbag replacement was under a 12-month warranty. This is the basic warranty for all repairs, which I understand. However, airbags are supposed to last longer than 4 years. The car was not in an accident. This is a either a faulty manufacturer/design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Corolla