Toyota Corolla Complaints

11,764 consumer complaints on file.

#10521775June 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CONTACT NOTICED A BURNING SMELL EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10521377June 24, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE RPMS BEGAN TO INCREASE WITHOUT WARNING. THE VEHICLE UNEXPECTEDLY ACCELERATED AND FAILED TO SLOW DOWN. THE VEHICLE TRAVELED UNCONTROLLABLY THROUGH A FENCE, TWO DEEP DITCHES AND UP AN EMBANKMENT AND CAME TO A STOP. THE DRIVER SUSTAINED A BRUISE TO THE CHEST, INJURY TO THE NECK AND HEAD. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,527. UPDATED 03/05/14*LJ THE CONSUMER STATED THE VEHICLE STOPPED BEFORE GOING OVER THE EMBANKMENT. ALSO, THE AIR BAGS DID NOT DEPLOY. UPDATED 03/07/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10521509June 24, 2013
STEERING
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THERE WAS AN ELECTRONIC STEERING FAILURE BUT THEY WERE UNABLE REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521227June 22, 2013
AIR BAGS
JUNE 22, 2013 SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE (ECM) SAFETY RECALL. ON MAY 21, 2013, I TOOK THE CAR IN TO THE TOYOTA DEALERSHIP TO HAVE THE SAFETY ISSUE ADDRESSED. THE ASSISTANT MANAGER SAID THEY NEEDED TO ORDER THE PART AND THAT IT WOULD TAKE 2 WEEKS. IT IS NOW NEAR 5 WEEKS. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP AT LEAST 3 TIMES. AT THE 13 DAY MARK, I INQUIRED ABOUT THE AVAILABILITY OF THE PART AND THEY SAID THE PART HAD NOT ARRIVED. A FEW DAYS LATER, THEY SENT ME A CUSTOMER RESPONSE SURVEY BY E-MAIL. THE FOLLOWING WEEK I CALLED INQUIRING ABOUT THE PART, AND THE DEALERSHIP SAID THEY WOULD CALL BACK. AS OF TODAY, I HAVE NOT HEARD FROM THEM REGARDING ANYTHING RELATED TO THE SAFETY RECALL NOTICE. THE DEALERSHIP'S ONLY ATTEMPT TO CONTACT ME WAS FOR A CUSTOMER SURVEY, AND THAT HAD NOTHING TO DO WITH THE RECALL. ALL MY INQUIRIES TO ADDRESS THE SAFETY ISSUE HAVE BEEN MET WITH INDIFFERENCE BY THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521013June 21, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING 2 MPH INTO A PARKING SPACE, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A WALL AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND SHE SUSTAINED INJURIES TO HER SHOULDER AND RIBS. THE CONTACT NOTIFIED THE DEALER PRIOR TO THE CRASH AND THEY STATED THAT THEY DID NOT KNOW THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10521078June 21, 2013
STEERING
I BOUGHT MY 2013 COROLLA NEW SEVERAL HUNDRED MILES FROM HOME. DRIVING IT HOME, IT WAS IMPOSSIBLE NOT TO NOTICE THAT IT WAS VERY TWITCHY OR DARTY WHEN TRYING TO KEEP IT GOING STRAIGHT DOWN THE ROAD. KEEPING THE CAR GOING STRAIGHT WAS A CONSTANT CHORE- MY PREVIOUS 2005 COROLLA WAS EXCELLENT IN THAT REGARD- NO PROBLEMS, JUST LIKE EVERY CAR OR TRUCK I'VE DRIVEN IN MY LIFE, GOING BACK TO LATE 1960'S DESIGNS TO MY 2005 COROLLA. THAT WEEK, I MADE AN APPOINTMENT AT MY LOCAL TOYOTA DEALER TO FIX WHAT I FIGURED WAS A MIS-ADJUSTED TOE ON THE FRONT. THEY SAID THAT EVERYTHING WAS WITHIN SPEC AND THAT IT DROVE JUST LIKE THE OTHER COROLLAS ON THE LOT. THROUGH SOME INTERNET SEARCHING, I LEARNED THAT MY PREVIOUS 2005 COROLLA HAD HYDRAULIC POWER ASSIST STEERING AND THAT THIS NEW ONE HAD ELECTRIC POWER STEERING. I CAN'T BELIEVE THAT TOYOTA WOULD RELEASE THIS DESIGN INTO PRODUCTION- MY TOYOTA LOYALTY HAS BEEN SHATTERED. WORSE, THERE IS A TSB TO FIX IT, BUT ONLY IF ONE OWNS A 2009 OR 2010. YET MY 2013 IS STILL PLAGUED WITH THIS ISSUE AS TOYOTA DIDN'T CHANGE ANYTHING IN PRODUCTION AS FAR AS I CAN TELL BY HOW MY 2013 DRIVES AND THE INFORMATION I HAVE COME ACROSS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521090June 21, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK, BACK, ARM AND FACIAL INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED FROM THE IMPACT AND TOWED FROM THE SCENE. THE MANUFACTURER WAS CONTACTED NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10520984June 20, 2013
AIR BAGS
I RECEIVED A NOTICE FROM TOYOTA SEVERAL MONTHS AGO ABOUT AN URGENT SAFETY RECALL REGARDING MY AIRBAGS RUNNING THE RISK OF NOT DEPLOYING DURING IMPACT. THEY SAID THAT ANOTHER LETTER WOULD FOLLOW THAT WOULD INSTRUCT ME WHEN AND WHERE TO FIX THE PROBLEM. TODAY, JUNE 20TH, I RECEIVED THE "SECOND" NOTICE THEY PROMISED WHICH NOW SAYS THEY WILL SEND "A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE." I FEEL THAT MY SAFETY IS AT RISK AND THEY HAVE HAD AMPLE TIME TO RECTIFY THE PROBLEM WHILE I AM AT RISK OF MY BAGS NOT DEPLOYING SHOULD I BE INVOLVED IN AN ACCIDENT. I PURCHASED THIS VEHICLE BRAND NEW AND I TAKE VERY GOOD CARE OF IT BUT I AM SCARED. PLEASE ADVISE AND LOOK INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520614June 19, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE DOME LIGHT WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER ISSUED A VOLUNTARY RECALL RELATED TO THE ELECTRICAL SYSTEM. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO THE LOCATION WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520374June 18, 2013
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE LAMP ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED FOR A THIRD TIME. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND COOLING). THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520386June 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A HOLE IN THE SOCKET FOR THE SOLENOID E. THE CONTACT CALLED THE MANUFACTURER REGARDING THE CHECK ENGINE LIGHT AND THEY STATED THERE WAS NOTHING THEY COULD DO. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520581June 18, 2013
SEAT BELTS
ADVISED OF RECALL FOR SEAT BELT HARNESS SYSTEM. MADE APPOINTMENT TOOK FOR REPAIR. ADVISED BY TOYOTA DEALERSHIP THAT PARTS HAD TO BE ORDERED - A HARNESS SYSTEM AND SEAT BELT COMPUTER. THREE MONTHS LATER, AFTER SEVERAL CALLS TO DEALERSHIP ASKING ABOUT THE PARTS - DEALERSHIP CONTACTED US TO BRING CAR IN WHICH WE DID ON JUNE 13, 2013. WE WERE ADVISED THAT COMPUTER WAS NO LONGER NEEDED TO "FIX" THE RECALL. HARNESS SYSTEM WAS REPLACED. THE SEAT BELT WARNING LIGHT HAS BEEN ON FOR APPROXIMATELY 5 MONTHS AND CONTINUES TO BE ON. DEALERSHIP SAYS PROBLEM IS THE SPIRAL CABLE AND WILL BE $450 AND ADVISED AIR BAGS MAY NOT WORK IN A CRASH IF WE DON'T HAVE SPIRAL CABLE REPLACED. WE WERE TOLD THE FIRST TIME THE CAR WAS TAKEN IN THAT THE DASH LIGHT BEING ON WAS BECAUSE OF THE COMPUTER. NOT HAPPY WITH THIS WHOLE SITUATION. NOT HAPPY THAT TOYOTA ISSUES A RECALL WITH REPAIR PARTS UNAVAILABLE. NOT HAPPY THAT SEAT BELT LIGHT REMAINS ON - WE DON'T FEEL THAT THE RECALL PROBLEM HAS BEEN TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506100June 17, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2009 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE CONSOLE ACCESSORY FUSE BLOWING OUT. *SMD WHEN THE FUSE BLEW OUT, HE WAS UNABLE TO CHARGE HIS PHONE, AND OTHER ACCESSORIES. THE CONSUMER STATED THE FUSE WAS REPLACED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520111June 17, 2013
AIR BAGS
NEARLY A MONTH AFTER HEARING ABOUT RECALL ON NEWS, CALLED MY LOCAL TOYOTA DEALERSHIP. THEY TOLD ME I HAD TO WAIT FOR THE RECALL TO BE MAILED TO ME. AFTER RECEIVING THE RECALL NOTICE IN THE MAIL, I PROMPTLY TOOK MY CAR INTO THE TOYOTA DEALERSHIP WHERE THEY TOLD ME MY CAR IS ONE OF FEW THAT NEED THE ENTIRE COMPUTER REPLACED AND IT WOULD HAVE TO BE ORDERED. IT HAS BEEN TWO MONTHS SINCE AND ALL I GET FROM THE DEALERSHIP IS, IT IS ON BACKORDER. RECEIVED SAFETY RECALL NOTICE (INTERIM) IN MAIL FROM TOYOTA, JUNE 15, 2013. CALLED CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371, WAS ANSWERED IN A LAZY INDIVIDUAL WHO WITH JUST THE YEAR AND MAKE OF THE CAR SAID THE PARTS ARE NOT READY YET. IS MY CAR SAFE? SHOULD IT CONTINUE TO BE DRIVEN? WHEN WILL THE DEFECTIVE PARTS/COMPUTER BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520126June 17, 2013
AIR BAGS, VISIBILITY
THIS IS THE THIRD RECALL NOTICED I HAVE RECEIVED FROM TOYOTA. THE FIRST ONE, WHICH WAS APPROXIMATELY 2 YRS AGO FOR THE WINDOWS, THE SECOND APPROXIMATELY 3 MONTHS AGO FOR BRAKE PEDDLE, AND THE MOST RECENT (SAFETY RECALL NOTICE - INTERIM NOTICE, JUNE 2013. THIS IS VERY DISTURBING IN THAT I PURCHASED THE CAR NEW IN LATE 2002. HOW MANY TIMES IS THIS VEHICLE GOING TO BE RECALLED? AT WHAT POINT WILL TOYOTA MAKE SOME SORT OF ACCOMMODATION FOR THE INCONVENIENCE AND WORRY? PLEASE NOTE, I HAVE NOT HAD AN INCIDENT WITH THESE ISSUES. HOWEVER, I COULD NOT SUBMIT FORM WITHOUT ENTERING A DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520195June 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE INCREASED ACCELERATION INDEPENDENTLY AND TRAVELED OVER TWO SEPARATE CURB SIDES. THE BRAKE PEDAL WAS APPLIED WITH FORCE IN ORDER TO STOP THE VEHICLE. AFTER THE FAILURE OCCURRED, THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. ...UPDATED 07-24-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520257June 17, 2013
STRUCTURE:BODY, AIR BAGS
I PULLED OUT AT A GREEN LIGHT AND A PICKUP TRUCK RAN A RED LIGHT HIT MY CAR IN DRIVER DOOR AT 50MPH AND NONE OF MY AIRBAGS DEPLOYED ME AND MY WIFE BOTH HAD INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10520332June 17, 2013
SEATS
PURCHASED COROLLA LE IN 2012. IN DECEMBER STARTED EXPERIENCING SEVERE RIGHT SIDE ABDOMINAL PAIN THAT LET TO VARIOUS DOCTORS, PROCEDURES, AND DIAGNOSTIC SURGERY. A PAIN MANAGEMENT SPECIALIST DETERMINED ON 6-12-13 THAT PAIN WAS DUE TO COROLLA'S SHORT SEATS AND PEDAL POSITIONING AND THAT IT CAUSES CHRONIC MUSCLE STRAIN IN SMALL-STATURED PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10519864June 14, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT STATED THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR A MECHANIC. THE FAILURE MILEAGE WAS 299,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519587June 12, 2013
AIR BAGS
I WAS ISSUED A RECALL ON THIS VEHICLE. I MADE AN APPOINTMENT TO HAVE THE SAFETY ISSUE RESOLVED. MY VEHICLE WAS DROPPED OFF AT THE DEALER APPROXIMATELY SIX WEEKS AGO AND I AM BEING TOLD THAT THE DEALER HAS NO IDEA WHEN THE PART WILL BE AVAILABLE. THIS IS UNACCEPTABLE. WHEN WILL TOYOTA HAVE THE PARTS NEEDED TO ADDRESS THIS SAFETY ISSUE? A RECALL SHOULD NOT BE ISSUED IF THE REPLACEMENT PARTS ARE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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