Toyota Corolla Complaints
11,764 consumer complaints on file.
- #10683364February 13, 2015STEERING
IMMEDIATE ATTENTION REQUIRED RE:2015 TOYOTA COROLLA ? DANGEROUS STEERING FAILURE DEAR NHTSA, ON DECEMBER 8, 2014, I PURCHASED A NEW 2015 TOYOTA COROLLA. ON FEBRUARY 9, 2015, THE STEERING WHEEL FAILED TO OPERATE WHILE I WAS MAKING A LEFT TURN, LEAVING ME STRANDED IN THE MIDDLE OF A BUSY INTERSECTION WITH ONCOMING TRAFFIC. TURNING THE WHEEL CAUSED NO INPUT TO THE WHEELS. THE SERVICE TECHNICIAN TOLD ME THAT ?THE COMPUTER BECAME OVERWHELMED.? THANKFULLY THERE WAS NOT A WRECK. AFTER STOPPING, THERE WERE NO WARNINGS LIGHTS OR MESSAGES. I CLICKED EVERY DISPLAY FEATURE IN AN ATTEMPT TO DECIPHER WHAT HAD GONE SO WRONG WITH MY NEW CAR. I TURNED OFF THE VEHICLE, WAITED A MOMENT, AND IT TURNED IT BACK ON AT WHICH TIME THE STEERING WHEEL WARNING SIGN APPEARED. I WAS ILL AND HAD A DOCTOR?S APPOINTMENT, SO I REACHED OUT TO TOYOTACARE AS SOON AS MY APPOINTMENT CONCLUDED. THE SERVICE DEPARTMENT AT AUTONATION HAS ALWAYS PROVIDED TOPNOTCH SERVICE, AND THEY HAVE CONTINUED TO DO SO THROUGH THIS DANGEROUS, DISAPPOINTING AND PUZZLING FAILURE. THEIR SERVICE TECHNICIAN ADVISED ME THAT THE PART IS BACKORDERED AND LET ME KNOW IT WILL BE AT LEAST ONE WEEK BEFORE THE PART ARRIVES AND IS INSTALLED. TODAY, THEY TOLD ME THAT TOYOTA ENGINEER CAME TO INSPECT THE CAR AND THAT TOYOTA IS TAKING THE APPARENTLY DEFECTIVE PART FOR FURTHER INSPECTION. IF YOU WISH TO INSPECT THE CAR, PLEASE TAKE IMMEDIATE ACTION. THE CAR IS AT: AUTONATION TOYOTA SOUTH 4800 S INTERSTATE 35 FRONTAGE RD AUSTIN TX 78745 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682934February 12, 2015VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS GETTING OUT A PARKING IN REVERSE, SUDDENLY THE CAR ACCELERATED WITHOUT CONTROL CRASHING WITH THE CAR WAS BEHIND IN THE OTHER EXTREME IN THE PARKING. DAMAGES:1-BUMPER, RIGHT AND LEFT OF THE REAR SIDES OF MY CAR 2-BACK, FRONT, AND SIDES OF THE CAR WHICH MY CAR STOPPED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682998February 12, 2015ELECTRICAL SYSTEM, STEERING
THE STEERING WHEEL LOCKED UP AND FAILED TO ROTATE WHILE I WAS MAKING A LEFT TURN IN A BUSY INTERSECTION. USING MY FULL WEIGHT I WAS ABLE TO TURN THE WHEEL AND THANKFULLY ONCOMING TRAFFIC AVOIDED HITTING ME. TOYOTA TOWED MY CAR TO THE DEALERSHIP. I HAVE OWNED THE VEHICLE FOR ONLY TWO MONTHS, AND IT WAS PURCHASED WITH LESS THAN 10 MILES. AFTER A DAY OF TESTING, I WAS TOLD THAT AN ELECTRICAL ITEM MALFUNCTIONED. THE PIECE HAS TO BE REPLACED AND IS ON BACKORDER. IT WAS AN EXTREMELY SCARY INCIDENT AND UNBELIEVABLE CONSIDERING THE AGE OF MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683003February 12, 2015ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS). THE DEALER STATED THAT PRIOR TO PERFORMING THE RECALL REPAIR, THE BELT AND THE AIR FILTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682778February 11, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR; HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682788February 11, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN JULY OF 2014; HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE DEALER WAS CONTACTED ON NUMEROUS OCCASIONS BUT THE PART AVAILABILITY DATE WAS NOT DETERMINED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682844February 11, 2015VEHICLE SPEED CONTROL
I WAS LEAVING WORK AND DRIVING ON A CURVY ROAD GOING SLIGHTLY UPHILL. I WAS IN 3RD OR 4TH GEAR (NOT SURE AS I AM WRITING THIS HOURS LATER) AND DRIVING AT CONSTANT SPEED (AROUND 35 MPH) WHEN THE CAR BEGAN TO ACCELERATE. IT FELT AS THOUGH I WAS DRIVING WITH THE CRUISE CONTROL AND HIT THE UP LEVER TO ACCELERATE. THE PEDAL FELL AWAY FROM MY FOOT AND I IMMEDIATELY PUT IN THE CLUTCH. AT THAT POINT THE RPMS SHOT UP TO OVER 6000 AND THE ENGINE RACED WILDLY. I MOVED THE SHIFTER OUT OF GEAR (WITH CLUTCH STILL IN) AND COASTED ALONG FOR WHAT WAS PROBABLY 30-60 SECONDS. AT THAT POINT THE ACCELERATOR PEDAL POPPED UP AND THE WHOLE EVENT WAS OVER. I STOPPED FOR GROCERIES AND LOOKED AT THE PEDAL AND FLOOR MAT. I COULD SEE NO OBSTRUCTION AND THE MAT SEEMED TO BE WHERE IT HAD BEEN FOR WEEKS. CONTINUING ON MY WAY HOME I WAS DRIVING ON LEVEL ROAD AT ABOUT 30-35 MPH. THERE WAS A CAR MERGING IN AND I SPED UP TO GET IN FRONT OF THEM WHEN IT HAPPENED AGAIN. AGAIN I POPPED THE CLUTCH, RPMS SHOT UP, ENGINE RACING. THIS TIME I PRIED AT THE ACCELERATOR PEDAL WITH MY FOOT AND IT POPPED UP. THE EVENT WAS OVER IN AROUND 30 SECONDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682551February 10, 2015AIR BAGS
TL*THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, HEAD AND LEFT SHOULDER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10682589February 10, 2015AIR BAGS
TL*THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682614February 10, 2015AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
HEARD NEWS REPORT OF TOYOTA AIRBAG RECALL BACK IN 2013. TOOK CAR TO DEALERSHIP AND HAD THAT ISSUE RESOLVED. THEN IN JUNE 2014, ANOTHER RECALL DISCUSSED ON TV NEWS AND RECEIVED LETTER IN THE MAIL STATING MY FRONT PASSENGER AIRBAG INFLATOR WAS NOT REPLACED AND REPLACEMENT IS REQUIRED. HOWEVER, THE LETTER FURTHER STATES THAT THERE IS "NO REMEDY AVAILABLE" AND IT FURTHER STATES THAT YOU SHOULD NOT USE YOUR VEHICLE IF AT ALL POSSIBLE. THIS IS AN OUTRAGEOUS STATEMENT ON THE PART OF TOYOTA. AS I AM THE ONLY CAREGIVER TO MY ELDERLY MOTHER (89 YRS OLD), IT IS IMPERATIVE THAT I HAVE A SAFE OPERATING VEHICLE TO TAKE HER TO ONCOLOGISTS, RADIOLOGY APPOINTMENTS, DENTAL APPOINTMENTS AND PRIMARY CARE CHECK-UPS ON A WEEKLY BASIS. MY VEHICLE NEEDS TO BE REPAIRED BEFORE A TRAGEDY OCCURS WITH A FATALITY ENDING. THIS IS NOT ACCEPTABLE AND TOYOTA WILL AND SHOULD BE HELD RESPONSIBLE TO GET THESE REPAIRS DONE NOW VERSES LATER. TO SAY THERE IS "NO REMEDY AVAILABLE" IS LIKE TELLING A VICTIM THAT THERE IS NO WAY TO FIND THE CRIMINAL BECAUSE THEY LACK THE PROPER EQUIPMENT IN THE LAB TO SOLVE THE CRIME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682177February 9, 2015AIR BAGS
TL*THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS) AND 13V029000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682181February 9, 2015AIR BAGS
TL*THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682190February 9, 2015VISIBILITY/WIPER, VISIBILITY:GLASS, SIDE/REAR
RECALL ID # 75947 - VISIBILITY:GLASS, SIDE/REAR DRIVER SIDE DOOR WINDOW IS FALLING OUT PLACE AGAIN. PREVIOUS RECALL WHEN IT WAS REPAIRED FOR THE SAME ISSUE WAS IN 2008. SUMMARY: TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682036February 8, 2015TIRES, TIRES:TREAD/BELT
MY DAUGHTER WAS DRIVING FROM HOUSTON TO AUSTIN ON US 290. JUST WEST OF PAIGE, TX. SHE EXPERIENCED SOME VIBRATION THAT SHE ATTRIBUTED TO CONSTRUCTION BUT BEFORE SHE COULD SLOW DOWN SHE EXPERIENCED A SUDDEN BLOWOUT OF THE FRONT LEFT TIRE WHILE DRIVING APPROXIMATELY 70 MPH. THE TEMPERATURE WAS IN THE LOW 70'S AND THE ROAD WAS DRY. TIRES WERE LAST PRESSURE CHECKED TWO WEEKS AGO AND ALL FILLED TO 30 PSI AS THEY HAD DEFLATED TO 25 TO 27 PSI SINCE THE LAST CHECK. EXTENSIVE DAMAGE WAS DONE TO THE FENDER AND WHEEL WELL LINER AND ADDITIONAL DAMAGE WAS DONE TO TH FRONT BUMPER, AND HOOD. THE SIDE AIR DAM WAS COMPLETELY TORN OFF. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681906February 7, 2015ENGINE
I BOUGHT A CAR SECOND HAND FROM A DEALER 4 MONTHS AGO AND WAS NOT AWARE OF THE RECALL ON THE VEHICLE. WHEN WE LOOKED UP THE VIN NUMBER, IT WAS ON THE LIST. WE CALLED TOYOTA WORLD OF NEWTON, NEW JERSEY AND BROUGHT THE VEHICLE IN. THEY TESTED IT AND TOLD US EVERYTHING WAS OKAY INSTEAD OF REPLACING THE PART. TOTALLY DISGUSTED WITH THE BUSINESSES IN THIS COUNTY. THEY ARE LOOKING TO MAKE MONEY OFF OF US AT ANOTHER TIME. IF ANY ACCIDENT OCCURS OR BREAKDOWN AS A RESULT OF THIS RECALL, WE WILL SEEK LEGAL ACTION AGAINST TOYOTA, THE DEALER WE BOUGHT THE VEHICLE FROM AND CALL THE NEWS MEDIA WITH THE STORY. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681400February 5, 2015VEHICLE SPEED CONTROL
I'M A 52 YEAR OLD MALE DRIVER AND THE CAR IS A 2011 TOYOTA COROLLA AUTOMATIC DRIVE. THE TEMPERATURE WAS 4 DEGREES FAHRENHEIT. I ACCELERATED FROM A STOP TURNING LEFT ON TO A RURAL ROUTE HEADING WEST. THE ACCELERATOR DROPPED TO THE FLOOR GOING FAR BEYOND WHERE I PUSHED IT WITH MY FOOT. I HAD TO STOMP THE BRAKE SO IT WOULD RELEASE THE ACCELERATOR AS IT ALREADY ACCELERATED BEYOND SAFE SPEEDS. THE ACCELERATOR WASN'T STUCK IN A FLOOR MAT AS IT RELEASED WHEN I STOMPED THE BRAKE. THE 2011 COROLLA OFTEN EXHIBITS AN AUTO-PILOT FEELING ON A FLAT STRETCH OF ROAD OR GOING DOWNHILL AT WHICH YOU CAN REMOVE YOUR FOOT FROM THE ACCELERATOR AND IT WILL MAINTAIN THAT SPEED FOR ANOTHER MILE OR SO RATHER THAN DECELERATING. DURING THIS TIME, THE BRAKE STIFFENS AND THERE SEEMS TO BE A STRONG UPWARD FORCE ON YOUR FOOT AS YOU TRY TO DEPRESS THE BRAKE PEDAL. DEPRESSING THE BRAKE PEDAL DOESN'T DECELERATE THE VEHICLE VERY MUCH. IT APPEARS TO TRY TO CONTINUE THE SPEED THE AUTO-PILOT CHOSE. WHEN THE AUTO-PILOT ISN'T EXPERIENCE, THE BRAKE PEDAL IS NORMAL AND GOES DOWN WHEN DEPRESSED AS YOU WOULD EXPECT. I HAVE TRIED TO DOWNSHIFT TO FORCE DECELERATION AS WELL BUT SHIFTING INTO THIRD DOES NOT RESET THE AUTO-PILOT. SHIFTING INTO SECOND MIGHT RELEASE THE AUTO-PILOT BUT I BELIEVE THAT IS DANGEROUS TO THE OCCUPANTS AND HARMFUL TO THE TRANSMISSION SO I HAVE NOT TRIED SHIFTING INTO SECOND. I'M QUITE CONCERN THAT THIS WILL LEAD TO AN ACCIDENT. NOTICING ON OTHER INTERNET SITES THAT PEOPLE HAVE CLAIMED THIS WAS AN ISSUE WITH THEIR 2011 COROLLA, I THOUGHT I SHOULD ADD MY EXPERIENCE IN HOPES TO SEE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681427February 5, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE TIMEFRAME FOR THE REPAIR. THE CONTACT WANTED TO KNOW WHY THE RECALL REPAIR WAS TAKING SO LONG. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681458February 5, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN UPDATED 9/20/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681581February 5, 2015ENGINE
I PURCHASED THE CAR USED 12/3/11 WITH 12,716 MILES. WITHIN 6 MONTHS I WOULD HEAR A GRINDING/SCREECHING NOISE WHEN STARTING THE CAR. THIS WOULD HAPPEN INTERMITTENTLY ON COLD STARTS. I HAD TO LEAVE THE VEHICLE WITH THE DEALERSHIP FOR OVER A WEEK FOR THEM TO FINALLY ACKNOWLEDGE THE ISSUE. ON 7/13/12 THEY REPLACED THE TIMING GEAR ASSEMBLY AND THE CAMSHAFT GEAR. TO DATE, THE CAR HAS ONLY 52,700 MILES AND THE NOISE APPEARS TO HAVE COME BACK. I HAVE CHECKED THE BATTERY, ALTERNATOR AND STARTER AND THEY ARE FINE. I HAD ORIGINALLY PURCHASED AN EXTENDED WARRANTY WITH 6 YEAR/100,000 MILES AND WAS TOLD THAT JANUARY 1, 2015 THAT EXPIRED. SO, I HAVE A DEFECTIVE CAR WITH CAMSHAFT ISSUE THAT RETURNS? I AM FRUSTRATED BECAUSE THERE ARE MANY STORIES OF PEOPLE HAVING THIS RE-OCCURRING ISSUE EVERY 30,000 MILES (HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/COROLLA/2009/ENGINE/ENGINE.SHTML). I KNOW THERE IS A TOYOTA SERVICE BULLETIN ON THE CAMSHAFT, BUT FEEL IT SHOULD HAVE BEEN A RECALL. NEITHER THE CUSTOMER SERVICE OR WARRANTY CARRIER ARE WILLING TO WORK WITH ME AND THIS IS DANGEROUS BECAUSE ONE CAN BECOME STRANDED OR BLOW A ROD DRIVING DOWN THE STREET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681583February 5, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS SOLD DUE TO THE LACK OF SAFETY AND REPAIR. UPDATED 6/23/2015*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0