Toyota Corolla Complaints

11,764 consumer complaints on file.

#10875016June 18, 2016
VEHICLE SPEED CONTROL
I WAS POSITIONING THE CAR INTO A PARKING PLACE WHEN IT ACCELERATED FORWARD VERY QUICKLY. IT SEEMED TO ME THAT IT MADE TWO SPURTS, VEERING TO THE RIGHT, BEFORE CRASHING INTO AN AREA OF BUSHES AND SMALL TREES BISECTING THE GRASS STRIP THAT DIVIDED TWO AREAS OF THE PARKING LOT. I WAS NOT INJURED, AND THE AIR BAG DID NOT DEPLOY. THE COST OF REPAIR WAS APPROXIMATELY $5,000. I HAVE REPAIR INVOICES ETC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874770June 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874856June 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874902June 17, 2016
AIR BAGS
TAKATA RECALL - I CALLED GREEN'S TOYOTA IN LEXINGTON KY SHORTLY AFTER RECEIVING THE RECALL NOTICE TO SCHEDULE THE RECALL REPAIR. I EXPLAINED THAT I WANTED TO BRING IT IN ON THE 1ST AVAILABLE SATURDAY. I WAS ROUTED TO MANY PEOPLE AND FINALLY AFTER SPEAKING TO MARION BAILEY (SERVICE MGR), I WAS TOLD THAT THEY WOULD HAVE TO ORDER THE PART AND ONCE IT ARRIVED, I COULD SCHEDULE TO REPAIR. YESTERDAY I RECEIVED NOTICE THAT THE PART WAS RECEIVED. I CALLED TODAY, AND WAS TOLD THAT THEY DO NOT DO SATURDAY RECALL REPAIRS. MY FORMAL COMPLAINT IS THAT 1. THEY COULD HAVE AN SHOULD HAVE TOLD ME THIS BEFORE HAVING WAIT 4 WEEKS FOR A PART TO ARRIVE, AND THEN HAVING TO FIND ANOTHER DEALERSHIP TO REPAIR THIS, AND WAIT ANOTHER 4 WEEKS FOR THE PART TO ARRIVE, AND 2. WE SIMPLY CANNOT BRING THIS CAR IN FOR REPAIR DURING THE WEEK AS WE BOTH WORK AND CANNOT SPEND THE MAJORITY OF A WORK DAY WAITING FOR A REPAIR. WE HAVE A FEW SATURDAYS THAT ARE AVAILABLE TO US IN THE NEXT SEVERAL WEEKS AND NEED TO GET THIS REPAIR COMPLETED. I AM FORMALLY NOTIFYING THE NHTSA AND TOYOTA CORPORATION OF AMERICA THAT WE HAVE MADE EVERY REASONABLE EFFORT TO RESOLVE THIS MATTER AS OUTLINED IN THE TOYOTA RECALL NOTICE. HOWEVER, WE HAVE MET RESISTANCE AND DELAYS AT MOST EVERY ATTEMPT TO GET THIS RECALL REPAIR COMPLETED. I AM ASKING FOR SPECIFIC AND IMMEDIATE ASSISTANCE IN LOCATING A DEALER CLOSE TO OUR LOCATION, THAT WILL REPAIR THIS ITEM ON A SATURDAY, AND FOR EXPEDITED SCHEDULING AND ORDERING/RECEIVING OF THE RECALL REPAIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874548June 16, 2016
AIR BAGS
TAKATA RECALL- I'VE BEEN ATTEMPTING TO HAVE THE PASSENGER AIRBAG REPLACED ON MY 2007 TOYOTA COROLLA FOR SEVERAL MONTHS NOW. MY LOCAL DEALERSHIP (FOLSOM LAKE TOYOTA, 12747 FOLSOM BLVD, FOLSOM CA 95630) HAS BEEN VERY UNCOOPERATIVE IN MAKING THIS AIRBAG REPLACEMENT OCCUR. WHEN I INITIALLY CONTACTED THEM APPROXIMATELY 2 MONTHS AGO, THEY STATED THAT THE AIRBAG PART HAD TO BE ORDERED AND THAT THEY WOULD CONTACT ME WHEN IT HAD ARRIVED. I WAITED A MONTH AND NEVER RECEIVED A CALL BACK. WHEN I CONTACTED THEM AGAIN, THEY DID STATE THE PART WAS IN. WHEN I ATTEMPTED TO MAKE AN APPOINTMENT TO BRING IT IN AND HAVE THE AIRBAG REPLACED, THEY STATED THAT THEIR APPOINTMENT SYSTEM (COMPUTER) WAS NOT ALLOWING AN APPOINTMENT TO BE MADE. IT APPEARS THAT THIS CAR DEALERSHIP IS NOT INTERESTED IN REPAIRING SAFETY ISSUES WITH THE CARS THAT THEY SELL AND ARE MAKING EXCUSES NOT TO DO THESE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874563June 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874301June 15, 2016
AIR BAGS
I RECENTLY PURCHASED MY CAR ON THE 4TH OF NOVEMBER 2015, FIRST EVERYTHING WAS FINE; BUT NOW WHEN I DRIVE, AT THE MOST RANDOM TIMES THE ALARM FOR THE PASSENGER SIDE AIR BAG GOES OFF (WHILE NO ONE IS SITTING THERE) AND ALSO IF SOMEONE IS SITTING IN THE PASSENGER SIDE, IT WILL READ "AIRBAG OFF".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874459June 15, 2016
VISIBILITY, AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 08V162000 (VISIBILITY), 15V286000 (AIR BAGS), AND 15V043000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874149June 14, 2016
POWER TRAIN
THE DRIVER SIDE AXLE SHAFT ASSEMBLY UNEXPECTEDLY SNAPPED WHEN I WENT TO SHIFT THE CAR INTO FIRST GEAR WHEN A LIGHT FOR WHICH I WAS STOPPED TURNED GREEN. THERE WAS ENOUGH OF A CONNECTION FOR ME TO GET OFF THE BUSY RUSH HOUR ROAD BEFORE BEING STRUCK AND KILLED OR HURT BY OTHER VEHICLES. IT WAS TOWED TO A LOCAL TOYOTA DEALER WHERE THEY INDICATED THE SHAFT HAD SNAPPED AND REPLACED IT. THEY DID NOT FIND ANY PROBLEMS WITH THE CLUTCH OR TRANSMISSION (5 SPEED MANUAL). THE SERVICE REP IDENTIFIED THE CAUSE AS A CUT BOOT (SHAFT SEAL) WHICH ALLOWED GREASE TO COME OUT AND DIRT TO GET INTO THE JOINT CAUSING THE FAILURE. THE REP NOTED THIS WAS "COMMON". I ASKED IF THERE WERE ANY WARNING FOR THE CONDITION. HE NOTED THERE IS NONE. THE CAR IS REGULARLY SERVICED (THIS WAS NOTED BY THE REP); NO ABNORMAL CONDITIONS WITH THE SHAFT SEAL WERE NOTED IN ANY SERVICE VISIT. A CATASTROPHIC FAILURE OF A AXLE SHAFT ASSEMBLY THAT RENDERS THE CAR IMMOVABLE WITHOUT WARNING IS EXTREMELY UNSAFE AND IS NOT COMMON. IT RISKS THE LIVES OF ANYONE IN THE CAR OR ON THE ROAD NEAR IT WHEN THE SHAFT FAILS. I HAVE NEVER HAD A AXLE SHAFT FAIL ON ANY OTHER CAR I HAVE OWNED AND DRIVEN. I BELIEVE THERE IS A DEFECT AND/OR FLAW WITH DESIGN, MATERIAL SPECIFICATION, MANUFACTURING PROCESS, AND/OR THE QUALITY OF THIS COMPONENT. I CONTACTED TOYOTA TO REPORT THE ISSUE. THEY SAID TO WORK WITH THE DEALER ON INSPECTIONS; I NOTED I HAVE. THEY DID NOT ACKNOWLEDGE THE INHERENT LARGE SAFETY CONCERN WITH SUCH A FAILURE. I HAD THE CAR INSPECTED BY A INDEPENDENT MECHANIC A FEW DAYS FOLLOWING RETURN OF THE VEHICLE ON 6JUN2016; NO ISSUES WERE NOTED AT THIS TIME. I QUESTION THE SAFETY AND RELIABILITY OF THIS CAR GIVEN THE NATURE AND SIGNIFICANCE OF THIS FAILURE. TOYOTA NEEDS TO REVIEW DESIGN AND MANUFACTURING TO ENSURE SUCH A UNSAFE FAILURE IS ANYTHING BUT COMMON. UNSAFE, UNRELIABLE CARS SHOULD NOT BE ACCEPTED AS COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874159June 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874218June 14, 2016
AIR BAGS
"TAKATE RECALL". MONTHS AGO I CHECKED AND MY CAR WASN'T RECALLED. A FEW MONTHS AGO I RECEIVED A LETTER THAT IT WAS. TOLD IN LETTER TO WAIT AND I WOULD BE NOTIFIED WHEN PART AVAILABLE. I WAITED AND WAITED. FINALLY CALLED 5/24/16 DEALER AND THEY ASKED, "DID YOU CALL US AND ORDER PART?" ARE YOU KIDDING ME? THE LETTER SAID TO WAIT AND I WOULD BE INFORMED. NO I DIDN'T ORDER PART!! CALLED TOYOTA CUSTOMER CENTER ON 5/24/16 AND THEY SAID WITHIN 48 HRS I WOULD HEAR FROM SOMEONE (I ASSUMED THERE). JUST A COUPLE OF HOURS LATER THE DEALER CALLED ME!! ARE YOU KIDDING? I TALKED TO THEM ALREADY. HE SAID I MAY HAVE IN 8 WEEKS. PATIENTLY WAITING AND NOW I'LL TRY THIS. I AM A SENIOR AND DRIVE MY GRANDCHILDREN AROUND AND HAVE BEEN SINCE 2011 WHEN I BOUGHT THIS VEHICLE USED WITH DEADLY AIRBAGS!!!! THEY ARE OUT FOR SUMMER AND I NEED TO BE ABLE TO TAKE THEM PLACES. THIS CAR IS SMALL. I NEED THE PART NOW, PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874264June 14, 2016
AIR BAGS
TAKATA RECALL - AFTER GETTING MY PASSENGER AIRBAG REPLACED IN FEB 2016 FROM THE TAKATA2015 RECALL, I WAS ADVISED BY THE DEALER THAT NOW MY DRIVER SIDE AIRBAG NEEDED TO BE REPLACED. PER THE TOYOTA DEALER INVOICE # 451453, "OPEN IN D SQUIB CIRCUIT" AKA SPIRAL CABLE. THIS SHOULD BE PART OF THE TAKATA RECALL BUT I HAVEN'T RECEIVED ANY NOTIFICATION OF SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873877June 13, 2016
AIR BAGS
TAKATA RECALL - I SCHEDULED AN APPOINTMENT WITH OURISMAN TOYOTA IN FAIRFAX, VA TO HAVE THE AIRBAG REPLACED. I CALLED THE PARTS DEPARTMENT TO CONFIRM AVAILABILITY OF THE AIRBAG PRIOR TO MY APPOINTMENT BUT RECEIVED NO RETURN CALL TO MY VOICEMAIL. WHEN I ARRIVED FOR MY APPOINTMENT I WAS TOLD THAT THE WAITING LIST AT OURISMAN FOR THIS PART IS AT LEAST MANY WEEKS AND POSSIBLY SEVERAL MONTHS AS THEY DO NOT KNOW WHEN NEW SHIPMENTS OF AIRBAGS WILL ARRIVE OR HOW MANY WILL BE COMING. THE ONLY EXPLANATION FOR MY NOT HAVING RECEIVED A CALL BACK WAS THAT "WE USE A CALL CENTER NOW AND WE DON'T KNOW WHAT THEY ARE DOING." MY WIFE IS LEAVING WITH THE CAR FOR CANADA IN JUST OVER A WEEK AND IS VERY CONCERNED ABOUT MAKING A LONG HIGHWAY TRIP WITH THE AIRBAG SITUATION STILL UNRESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873904June 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873918June 13, 2016
AIR BAGS, ENGINE
TAKATA AIRBAG INFLATORS, ENGINE MODULE. CANNOT GET TOYOTA DEALER TO REPLACE. HAVE WAITED FOUR WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873935June 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873973June 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874000June 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874061June 13, 2016
AIR BAGS
TAKATA RECALL - SIMILAR TO OTHERS WHO HAVE WRITTEN COMPLAINTS, I RECEIVED A LETTER NEARLY A YEAR AGO SAYING THAT I WAS INVOLVED IN THE RECALL AND THAT THERE WERE PARTS AVAILABLE IN MY AREA. I SCHEDULED AN APPOINTMENT AT MY LOCAL TOYOTA DEALERSHIP (KEARNY MESA) ONLY TO BE TOLD THAT THEY PARTS WEREN'T IN YET AND THAT THEY'D LET ME KNOW WHEN THEY WERE. ...I REALIZE THERE ARE A LOT OF CARS AFFECTED BY THIS. I ALSO REALIZE THAT MY REGION HAS LOW HUMIDITY AND THERE'S LESS CONCERN FOR THE AIRBAG TO MALFUNCTION...BUT THIS REALLY IS UNACCEPTABLE. NEARLY A YEAR LATER AND I HAVE TO EITHER "NOT DRIVE WITH ANYONE" OR GIVE THEM A FAIR WARNING THAT SAYS "HEY, THAT AIRBAG MIGHT NOT BE SAFE, THANKS FOR RIDING WITH ME!" IT'S ABSOLUTELY RIDICULOUS THAT THERE ISN'T A FASTER RESPONSE OR WAY TO SEE WHEN WE'LL BE ABLE TO GET OUR CARS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873598June 10, 2016
AIR BAGS
TAKATA RECALL I CALLED MY LOCAL DEALER, HERITAGE TOYOTA, AND THEY INFORMED ME THAT "CONTRARY TO THE LETTER YOU RECEIVED, WE DO NOT HAVE THE PARTS TO FIX THE RECALL." THEY TOOK THE INFORMATION AND PUT ME ON A WAITING LIST THAT THEY ESTIMATED WOULD BE AT LEAST A COUPLE OF MONTHS BEFORE MY VEHICLE COULD BE REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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