Toyota Corolla Complaints

11,764 consumer complaints on file.

#10937372December 25, 2016
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937373December 25, 2016
AIR BAGS
NHTSA RECALL NUMBER: 15V285 PLEASE BE ADVISED THAT JACK TAYLOR'S ALEXANDRIA TOYOTA, LOCATED ON 750 JEFFERSON DAVIS HWY, ALEXANDRIA, VA 22305, HAS FAILED TO REPLACE AND REMEDY THE FRONT PASSENGER AIR BAG INFLATORS FOR MY 2006 TOYOTA COROLLA AND MISLED ME REGARDING THE AVAILABILITY OF SAID PART ASSOCIATED WITH TOYOTA'S SAFETY RECALL. THE FIRST INITIAL APPOINTMENT MADE ON NOVEMBER 3, 2016 WAS SCHEDULED FOR NOVEMBER 11, 2016. AFTER WAITING SIX HOURS AT THE DEALERSHIP, I WAS INFORMED THAT THE DEALERSHIP DID NOT HAVE THE PARTS FOR MY VEHICLE. CONSEQUENTLY, I WAS ADVISED BY SERVICE CONSULTANT GERALD GERDES (HEREAFTER 'JERRY') THAT THE PART WOULD ARRIVE AT JACK TAYLOR'S IN ROUGHLY ESTIMATED FOUR TO SIX WEEKS. (SEE ATTACHMENT TITLED 'E-MAIL APPOINTMENT CONFIRMATION 1'). THEREAFTER, I CONTACTED JACK TAYLOR'S VIA PHONE ON DECEMBER 21, 2016 TO CHECK THE STATUS OF SAID PART'S ARRIVAL. AS SUCH, I WAS INFORMED THAT SAID PART HAD INDEED ARRIVED AT JACK TAYLOR'S WHEREBY THE TOYOTA REPRESENTATIVE ADVISED TO SCHEDULE AN APPOINTMENT, AND THUS I SCHEDULED MY SECOND APPOINTMENT ON DECEMBER 23, 2016 FOR 1:00 PM. (SEE ATTACHMENT TITLED 'E-MAIL APPOINTMENT CONFIRMATION 2'). NOTWITHSTANDING, JERRY CONTACTED ME VIA PHONE AND INFORMED ME ABOUT THREE AND A HALF HOURS LATER (APPROXIMATELY 4:43 PM) DURING THE DECEMBER 23RD APPOINTMENT THAT THE DEALERSHIP WAS UNABLE TO LOCATE THE PART. JERRY ALSO ADVISED ME THAT THEY WOULD ATTEMPT THEIR BEST EFFORTS TO LOCATE THE PART BUT THAT WAS TO NO AVAIL. THEREFORE, AFTER TWO MONTHS AND SPENDING ELEVEN HOURS UNDER THE IMPRESSION THAT THE FRONT PASSENGER AIR BAG INFLATORS WERE BEING REPLACED, MY VEHICLE IS STILL WITHOUT THE NECESSARY REPLACEMENT FOR THE RECALL. THIS IS ESPECIALLY CONCERNING BECAUSE I TRAVEL FROM WASHINGTON, D.C. TO NEW YORK CITY ON A FREQUENT BASIS. THERE MUST BE SOME ACCOUNTABILITY FOR LACK OF GOOD-FAITH AND DISHONESTY HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937182December 23, 2016
AIR BAGS
"TAKATA RECALL" I AM CONCERNED BECAUSE THE NOTICE I RECEIVED STATES IN BOLD UNDERLINED LETTERS, UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. IT HAS BEEN 6 MONTHS SINCE I RECEIVED THIS NOTICE... I DON'T FEEL SAFE DRIVING MY OWN CAR AND IT IS EXTREMELY INCONVENIENT AND RIDICULOUS TO HAVE MY REGULAR PASSENGERS SIT IN THE BACKSEAT. WHEN WILL A REMEDY BE AVAILABLE? I HAVE GOTTEN NO ANSWERS... I PAY A LOT EVERY MONTH FOR A PRODUCT I DON'T FEEL SAFE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937223December 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/31/2017*CT UPDATED 02/06/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937125December 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA COROLLA. WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936699December 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936758December 21, 2016
AIR BAGS
TAKATA RECALL. HELLO, I GOT THE INTERIM NOTICE ON THIS QUITE A FEW MONTHS AGO. I JUST CONTACTED TOYOTA OF POWAY TO SEE WHAT'S GOING ON AND THEY TOLD ME IT IS STILL IN THE INTERIM LETTER STAGE. WHAT THE HECK IS GOING ON? YOU WOULD THINK THEY WOULD MAKE THE SAFETY OF THEIR CUSTOMERS A PRIORITY. HOW CAN THIS PROCESS GO FASTER? I DON'T RECALL WHEN EXACTLY I RECEIVED THE NOTICE, THERE ISN'T A DATE ON IT SO I WILL JUST GIVE A GUESSTIMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936788December 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936811December 21, 2016
AIR BAGS
TOYOTA AIRBAG RECALL: I CALLED TOYOTA TO SCHEDULE AN APPOINTMENT TO HAVE MY AIRBAGS FIXED BACK IN NOVEMBER. I WAS SET UP WITH THE TOYOTA DEALERSHIP TO HAVE MY AIRBAGS REPLACED. THEY TOLD ME THEY HAD TO ORDER PARTS FOR THAT SERVICE AND WOULD CALL ME ONCE THOSE PARTS CAME IN. I NEVER RECEIVED A CALL ABOUT THIS AGAIN AND THEY HAVE NOT FOLLOWED UP WITH ME ON MY INQUIRIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10936586December 20, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE VEHICLE HYDROPLANED AND CRASHED INTO A METAL GUARDRAIL. THE PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED; HOWEVER, THE FRONT DRIVER SIDE AIR BAG AND SEAT BELT PRETENSIONER FAILED TO OPERATE AS INTENDED. THE CONTACT SUSTAINED A BULGING DISK IN THE BACK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,887.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10936598December 20, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 02/03/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936204December 19, 2016
AIR BAGS
TAKATA RECALL- OUR TOYOTA STILL HAS THE RECALLED AIRBAG IN PLACE WITH NO ESTIMATED TIME FROM TOYOTA ON A FIX. WE ARE ONLY TOLD NOT TO HAVE SOMEONE IN THE PASSENGER SIDE OF THE CAR AND TO WAIT FOR THEM TO NOTIFY US OF A REMEDY. THIS IS GOING ON WAY TO LONG AND IT IS UNEXCEPTABLE TO NOT BE ABLE TO USE OUR VEHICLE. THEY TELL ME THEY CANNOT DISABLE THE PASSENGER SIDE AIRBAG IN THE INTERIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936223December 19, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936233December 19, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2015 TOYOTA COROLLA. AFTER THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE VEHICLE INDEPENDENTLY BEGAN TO ROLL AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SURGE FOR APPROXIMATELY A MONTH BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIELD SUPERVISOR TO DIAGNOSE THE VEHICLE. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10936325December 19, 2016
AIR BAGS
TAKATA RECALL. THIS ISSUE HAS GONE ON TOO LONG WITHOUT A REMEDY AND I HAVE NOT BEEN PROPERLY ADVISED OF MY RIGHTS. I CONTACTED TOYOTA (CORPORATE) AND THEY TOLD ME TO CONTACT MY LOCAL DEALER TO GET A LOANER VEHICLE. MY LOCAL DEALER HAS SINCE TOLD ME THEY DON'T PROVIDE LOANER VEHICLES. WHAT AM I ENTITLED TO? MY INSURANCE AGENT TELLS ME THERE HAS TO BE AN INCIDENT BEFORE THEY CAN COVER THE COST OF A LOANER VEHICLE. THIS ISSUE HAS TAKEN OVER SIX MONTHS SO FAR. I HAVE A DISABLED HUSBAND WHO HAS TROUBLE SITTING IN BACK SEAT. I HAVE A CARPOOL PARTNER WHO HAS TROUBLE SITTING IN BACK SEAT. ALTHOUGH IT IS OVER SIX MONTHS LATER, TOYOTA STILL DOES NOT HAVE A TIMELINE FOR A REMEDY. I HAVE RECEIVED NO UPDATES SINCE THE MAY 2016 NOTICE OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936375December 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I AM THE OWNER OF A 2010 TOYOTA COROLLA, WHOSE VIN NUMBER IS: [XXX]. THAT CAR HAD A LOW MILEAGE WHEN I BROUGHT TO GERMAIN TOYOTA IN NAPLES, FLORIDA, TO FIX ANY PROBLEM AT THAT TIME THAT HAD CAUSED THE "ENGINE LIGHT" TO APPEAR ON THE DASH. I WAS TOLD THAT THE "GAS CAP" WAS THE PROBLEM AND THAT I NEEDED TO REPLACE IT; I FOLLOWED THEIR RECOMMENDATION. BUT, ONE DAY AFTER THE SAME LIGHT APPEARED AGAIN. DISAPPEAR; THEREFORE, I DECIDED NOT TO COME BACK FOR THAT SAME THING. RECENTLY, IN SEVERAL OCCASIONS THE CAR SUDDENLY STOPPED WORKING WHILE I WAS DRIVING IT BOTH IN LOCAL AND HIGHWAY 75 WITHOUT ANY WARNING OR SIGN THAT SUCH THING WAS GOING TO HAPPEN: ?THE GAS PEDAL JUST GOES TO ZERO, THAT MEANS THE PRESSURE WENT QUICKLY AND SUDDENLY TO NO PRESSURE, AND THREE LIGHTS ARE SHOWN ON THE DASH.? THANK GOD, I AM STILL ALIVE! I TOOK THE CAR TO GERMAIN TOYOTA, THEY HAD URGED ME TO REPLACE THE "BATTERY," WHICH I DID. THE PROBLEM RESURFACED THE DAY AFTER. THE SECOND TIME, THEY ASKED ME TO REPLACE THE "ECU," WHICH I DID. THAT COST ME MORE THAN $800, CLOSE TO $900. THE THREE LIGHTS REAPPEARED AFTER TWO DAYS. I CAME BROUGHT THE CAR BACK TO GERMAIN TOYOTA, THEY TOLD ME THAT IT WAS ANOTHER THING THAT CAUSED THE PROBLEM. LAST WEEK, THE FIRST WEEK OF DECEMBER, I BROUGHT IT BACK TO THEM FOR THE SAME LIGHTS, AND THEY TOLD ME TO REPLACE AGAIN THE "GAS CAP," I PAID ANOTHER MONEY, BUT THE SAME PROBLEM CONTINUES TO GO ON AND ON AND PERSIST EVERY WEEK. THE DEALER REFUSES TO ACKNOWLEDGE AND ACCEPT THAT IT IS A FACTORY DEFECT. THOSE THINGS HAPPENED BOTH IN STREETS AND HIGHWAY I-75. I DO NOT FEEL SAFE TO CONTINUE TO DRIVE IT ANYMORE, AND I DO NOT WANT TO SELL IT TO PLACE SOMEONE ELSE'S LIFE IN PERIL. THEREFORE, I ASK YOUR DEPARTMENT FOR HELP. I CANNOT KEEP ON SPENDING ALMOST EVERY WEEK FOR THE SAME PROBLEM. I THANK YOU IN ADVANCE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936110December 18, 2016
AIR BAGS
TAKATA RECALL I AM FEELING UNSAFE DUE TO RECALL OF AIR BAG PENDING ON MY CAR. I HAVE VISITED TWO TIMES TOYOTA DEALERSHIP TO FIX IT. BUT THEY SAY NO REMEDY AVAILABLE. I AM AFRAID OF DRIVING OUT WITH MY FAMILY IN THIS CAR NOW. I DON'T WANT TO SELL IT TO PRIVATE PARTY SINCE I KNOW IT IS UNSAFE. AND TOYOTA DEALERSHIP WILL PAY WAY LESS THAN ACTUAL WORTH OF CAR IF I TRADE IN , SINCE RECALL IS PENDING. SO ALL IN ALL I FEEL IN STALEMATE POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936040December 18, 2016
AIR BAGS
JULY 2016 RECEIVED LETTER FROM TOYOTA ABOUT TAKATA AIRBAG PROBLEM UNDER NHTSB RECALL 16V-340 FOR WHICH IT WAS STATED NO REMEDY WAS AVAILABLE YET. I SPOKE TO TOYOTA (CASE 1607114644) WHO SAID THIS VEHICLE WAS UNDER THEIR ZONE A SINCE IT WAS ORIGINALLY REGISTERED IN CA AND SO A HIGH PRIORITY DUE TO THE ENVIRONMENTAL CONDITIONS THAT WOULD CONTRIBUTE TO A HIGHER LIKELIHOOD OF A PROBLEM. AS OF TODAY, DEC 18, 2016, THE SAFER CAR WEBSITE STILL SAYS NO REMEDY IS AVAILABLE BUT TO SUBMIT A COMPLAINT IF THE MANUFACTURER IS TAKING TOO LONG, AND SINCE IT HAS BEEN SEVERAL MONTHS, THE NEED IS URGENT, AND THE CONSEQUENCES ARE SEVERE, I WOULD LIKE MY AIRBAG REPLACED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936072December 18, 2016
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY HUSBAND AND I WERE DRIVING HOME FROM A CONCERT AT 10:30 PM ON THE 110 FREEWAY IN SAN PEDRO, CA WHEN WE HEARD A LOUD CRASH ON THE ROOF OF THE CAR. WE HADN'T JUST DRIVEN UNDER AN OVERPASS. THERE WAS NO DEBRIS BEHIND US. NO ONE WAS SWERVING OUT OF THE WAY TO AVOID ANYTHING. NO ONE WHO DROVE PASSED US REACTED AT ALL. WE COULD NOT FIGURE OUT WHAT HAD HIT US AND KEPT HEARING GLASS MOVING AROUND. AT ONE POINT MY HUSBAND OPENED THE SUNROOF SLIGHTLY AND SAW A GAPING HOLE IN THE GLASS ALONG WITH GLASS SHARDS THAT STARTED FALLING INTO THE CAR. WHEN WE GOT HOME I LOOKED UP "EXPLODING SUN ROOFS" AND FOUND THAT SPONTANEOUS EXPLOSION WAS NOT UNCOMMON AND THERE IS A CLASS ACTION SUIT FORMING AND PEOPLE REPORTED THEIR EXPERIENCES TO YOU. THE CAR HAD BEEN PARKED OUTSIDE FOR ABOUT 2 1/2 HOURS. THE TEMP WAS 49 DEGREES. THIS IS SOUTHERN CALIFORNIA. NO ICE. NO SNOW. NOT THAT COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935955December 17, 2016
TIRES, TIRES:SIDEWALL
I HAVE BEEN A BIG PROPONENT OF COOPER TIRES DUE TO THEIR MANUFACTURING PROCESSES. I'VE SINCE CHANGED MY MIND DUE TO THE 3 BLOW OUTS WE'VE HAD WITH THE CS4 TOURING (2) AND NOW MOST RECENT CS5 GRAND TOURING LINE. THE CS5 TIRES WERE PURCHASED LESS THAN A YEAR AGO. ALL HAVE BEEN ON THE SIDEWALL AND ALL HAVE BEEN ON THE FREEWAY GOING AT HIGHWAY SPEEDS. IT APPEARS COOPER TIRES DOES NOT CARE ABOUT PEOPLE LIVES! OBVIOUSLY QUALITY IS NOT ONE OF THEIR CORE VALUES. TRY BEING IN TRAFFIC ON THE FREEWAY AND HAVING A BLOW OUT THOSE ARE THE CONSEQUENCES. FORTUNATELY NOBODY WAS HURT JUST EXTREMELY SCARED. I WILL BE TAKING THE TIRES BACK TO EXPRESS TIRES TO SEE WHAT KIND OF SUPPORT THEY WILL PROVIDE. BTW ONLY OPTION TO SELECT IS CS4 TOURING BUT THESE ARE THE CS5 GRAND TOURING. SAME PROBLEM BUILT INTO THE NEWER MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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