Toyota Corolla Complaints

11,764 consumer complaints on file.

#10990530May 19, 2017
AIR BAGS
TAKATA RECALL - MY COMPLAINT INVOLVES TOYOTA'S TIMELINE FOR REPAIRING THE AIRBAG ISSUE IN MY 2012 COROLLA. ACCORDING TO THEIR WEBSITE MY CAR FALLS IN PHASE 4 AND GEOGRAPHICALLY I LIVE IN ZONE 3, WHICH ISN'T SUPPOSED TO START TIL AFTER JAN 2019. TOYOTA'S TEMPORARY SOLUTION WAS TO NOT HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT. THAT'S KIND OF AN IMPOSSIBLE SOLUTION FOR THEIR 2+ YEAR TIMELINE. THEIR STATUS CHART SHOWS THEY PLAN TO HAVE A SOLUTION READY BY DEC 2017 FOR THE 2012 COROLLA, BUT THEY WILL ONLY BE INSTALLING IT IN CARS IN ZONE A AT THAT TIME. THEY SHOULD BE REQUIRED TO INSTALL THE SOLUTION IN ALL CARS AT THE SAME TIME. IF THE FIX EXISTS WHY ARE THEY BEING ALLOWED TO IGNORE SOME CONSUMERS FOR OVER A YEAR AND LEAVE THEM WITH A DEFECTIVE CAR. THIS DOESN'T SEEM SAFE TO ME. THE NHTSA REASONING BEHIND THE ZONES SEEMS A LITTLE WEAK. WHAT IF A CONSUMER LIVED IN A ZONE 1 STATE FOR 4-5 YEARS AND MOVED TO A ZONE 3 STATE MORE RECENTLY, SHOULDN'T THEIR CAR MORE AFFECTED BY THE PROPELLANT DEGRADATION THEN A CAR THAT HAD BEEN IN ZONE 3 STATE IT'S WHOLE LIFE. OF COURSE THE OPPOSITE COULD BE TRUE TOO. PEOPLE MOVE AROUND. NOT SURE IF ANYONE THERE HAS EVER LIVED IN CO, BUT THE TEMP CAN GO FROM 70 TO SNOWING AND FREEZING WITHIN A DAY, AND BACK TO 70 A DAY LATER. NOT SURE WHAT YOU GUYS CONSIDER HIGH TEMPERATURE CYCLING, BUT THAT IS MORE EXTREME THEN WHEN I LIVED IN FL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990551May 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/21/17*LJ UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990554May 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ UPDATED 08/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990589May 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990643May 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990662May 19, 2017
AIR BAGS
"TAKATA RECALL" WHEN THERE WAS A MOJOR ACCIDENT WITH AN ANIMAL, THE BAGS DID NOT OPEN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10990674May 19, 2017
AIR BAGS
TAKATA RECALL: I AM WRITING REGARDING THE TIMEFRAME WHICH TOYOTA HAS GIVEN FOR REPAIR OF MY AIRBAG. AFTER RECEIVING THE NOTICE IN FEBRUARY 2017 THAT MY VEHICLE WAS PART OF THE RECALL, TOYOTA INFORMED ME THAT I WOULD NOT HAVE THE AIRBAG REPAIRED UNTIL DECEMBER 2017. ADDITIONALLY, WHEN I CONTACTED TOYOTA ABOUT THE REPLACEMENT AIRBAG OR REPAIR, I WAS TOLD THE PARTS WILL NOT BE AVAILABLE UNTIL DECEMBER 2017 BUT THAT I SHOULD NOT HAVE ANYONE RIDE IN MY FRONT SEAT UNTIL AFTER THE AIRBAG WAS REPLACED/REPAIRED. I FEEL THIS IS AN INCONVENIENCE PARTICULARLY SINCE I HAVE TO MAKE PAYMENTS ON MY VEHICLE THAT I AM UNABLE TO FULLY USE AND ENJOY. THANKFULLY, I HAVE NOT BEEN INVOLVED IN ANY ACCIDENTS BUT AS THE DRIVER I AM VERY CONCERNED ABOUT MY SAFETY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986361May 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986354May 18, 2017
AIR BAGS
TAKATA RECALL. IT'S BEEN TWO YEARS, I DON'T BELIEVE THEY ARE BEING PUSHED HARD ENOUGH TO GET THIS DEFECT REPAIRED. TWO YEARS IS A VERY LONG TIME IN THE MANUFACTURING BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986396May 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990484May 18, 2017
VEHICLE SPEED CONTROL
CRUISE CONTROL ACTIVE, I MADE A SPEED CHANGE USING THE STEERING COLUMN LEVER WHEN THE ENGINE WENT TO 6,000 RPM IN FULL ACCELERATION. MY SPEED WAS ABOUT 65 ON A RURAL ROAD PRIOR TO THIS EVENT. I TAPPED THE ACCELERATOR WITH NO CHANGE, THEN THE BRAKE WHICH CANCELLED THE UNCOMMANDED ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990491May 18, 2017
SERVICE BRAKES, POWER TRAIN, WHEELS
REAR WHEEL BEARINGS FAILURE (SAFETY DEFECT) -- 2003 TOYOTA COROLLA. EXCERPTS FROM MY E-MAIL TO TOYOTA MOTOR SALES, U.S.A. INC. FOLLOW: "THE LOCAL TOYOTA DEALERSHIP HAS RECENTLY RECOMMENDED REPLACING THE REAR HUB AXLE BEARINGS DUE TO A HUMMING NOISE, AT A COST OF OVER $1,000.00. THIS RECOMMENDATION HAS FLOORED ME AS THIS TYPE OF REPAIR FOR A VEHICLE WITH ONLY 90,000 MILES DOES NOT SEEM TO BE CONSISTENT WITH THE QUALITY STANDARDS PROMULGATED BY TOYOTA MOTOR CORPORATION. APPARENTLY, THIS PROBLEM IS WIDESPREAD AS A TECHNICAL SERVICE BULLETIN (NHTSA #10015608) WAS ISSUED." THE TOYOTA CUSTOMER EXPERIENCE CENTER SUBSEQUENTLY ACKNOWLEDGED THE REAR WHEEL BEARINGS ISSUE ADDRESSED IN MY E-MAIL ABOVE, CREATING CASE # 1703301220. DESPITE TOYOTA HAVING ISSUED TECHNICAL SERVICE BULLETIN #00105 ON THIS VERY MATTER, THE TOYOTA REPRESENTATIVE AT THE CUSTOMER CENTER CLEARLY STATED IN A SUBSEQUENT PHONE CALL THERE IS NO WARRANTY COVERAGE, NO CUSTOMER NOTIFICATION, AND NO-RECALL ISSUED. AFTER CONTACTING THE TOYOTA CUSTOMER EXPERIENCE CENTER, I WAS RELUCTANT TO REPLACE THE REAR WHEEL BEARINGS FOR ALMOST $1,000.00 IF THE ONLY ISSUE WAS WITH HUMMING WHICH BLENDED IN WITH NORMAL ROAD NOISE. BUT THE MECHANICS AT THE LOCAL TOYOTA DEALERSHIPS SUBSEQUENTLY WARNED ME THAT FAILURE TO HAVE THE REAR WHEEL BEARINGS REPLACED MEANT I WAS DRIVING A CAR WITH A SERIOUS SAFETY HAZARD WITH A SIGNIFICANT PROBABILITY OF WHEEL FAILURE (I.E. THE BEARING(S) COULD COMPLETELY FAIL AT ANY TIME AND CAUSE THE REAR WHEEL TO FALL OFF THE CAR). I THEN AUTHORIZED THE LOCAL DEALERSHIP IN APRIL 2017 TO REPLACE THE WHEEL BEARINGS (AT MY EXPENSE). ONE CANNOT BUT WONDER HOW MANY ACCIDENTS OR INCIDENTS IN CONNECTION WITH REAR WHEEL BEARINGS HAVE OCCURRED WITH TOYOTA COROLLAS FOR DRIVERS WHO UNKNOWINGLY DRIVE THEIR VEHICLES WITH REAR WHEEL BEARINGS THAT HAVE BEEN COMPROMISED OR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986141May 17, 2017
AIR BAGS
TAKATA RECALL- STILL WAITING FOR THE WARRANTY WORK. IT IS UNACCEPTABLE THAT I AM UNABLE TO DRIVE MY CAR FOR ALMOST A YEAR NOW.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986207May 17, 2017
AIR BAGS
TAKATA RECALL. SERVCO TOYOTA IN HAWAII TOLD ME ON MAY 17, 2017, "I APOLOGIZE, THE PART HAS NOT COME IN" WHEN I ASKED TO GET MY DANGEROUS AIRBAG REPLACED. THEY DID NOT OFFER A LOANER CAR OR RENTAL CAR. SO I AM LEFT WITH THE OPTION OF DRIVING A DANGEROUS CAR OR PARKING IT UNTIL THE PARTS ARRIVE. WHAT HAPPENS IF I AM INJURED OR GET KILLED WHILE DRIVING THIS CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986012May 16, 2017
AIR BAGS
AS OF MAY 15, 2017 I HAVE NOT BEEN CONTACTED BY TOYOTA CONCERNING THE AIR BAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986038May 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF UPDATED 09/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986069May 16, 2017
AIR BAGS
TL* THE CONTACT'S COUSIN OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE HIS COUSIN WAS DRIVING AT 5 MPH, THE DRIVER'S SIDE OF THE VEHICLE WAS STRUCK BY A SEMI-TRAILER TRUCK TRAVELING AT 45 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS SITTING IN THE FRONT PASSENGER SEAT AND SUSTAINED INJURIES TO HIS HEAD, NECK, AND KNEE. THE DRIVER SUSTAINED INJURIES TO HER BACK. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WENT TO HIS DOCTOR. THE CONTACT DID NOT KNOW IF THE DRIVER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN BACK TO THE DRIVER'S HOUSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V340000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 53,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10985669May 15, 2017
AIR BAGS
TAKATA RECALL. I HAVE BEEN WAITING FOR OVER A YEAR FOR TOYOTA TO FIX MY CAR. I HAVE CALLED THEM AND THEY SAY THAT THE PART HASN'T COME IN TO FIX THE PASSENGER AIRBAG AND THAT IT WILL STILL BE A FEW MONTHS. I LIVE IN ZONE A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985727May 15, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
ECU SERVICE CAMPAIGN/ TAKATA / REQUEST FOR SPIRAL CABLE REPLACEMENT BY DEALER HOLMAN TOYOTA-SCION MOUNT LAUREL, NJ 856.866.1740 (P) 856.866.0083 CUSTOMER #19139 PLEASE REVIEW TOYOTA MANUAL TO CONFIRM IF REPLACEMENT OF ALL COMPONENTS OF AIR BAG AND ECU ARE REQUIRED OR SUGGESTED TO BE REPLACED AFTER COLLISION BY CERTIFIED TECHNICIANS DURING THE REPAIR PROCESS PRIOR TO RELEASE BY INSURANCE CLAIM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10985738May 15, 2017
AIR BAGS
WE HAVE RECEIVED NOTICE SEVERAL MONTHS AGO THAT THE FRONT PASSENGER AIRBAG HAS BEEN RECALLED, BUT NO REMEDY HAS BEEN DETERMINED AS YET. WANT TO HAVE A FIX FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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