Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10872141June 2, 2016
SERVICE BRAKES, STEERING, SUSPENSION
FRONT OF VEHICLE SHOOK WHEN I APPLIED THE BRAKES AND CAME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871242May 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS) . THE DEALER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND THEY KEPT INDICATING THAT THEY WOULD CALL WHEN THE PARTS WERE AVAILABLE, BUT THE CONTACT RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/30/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870195May 22, 2016
AIR BAGS
TAKATA RECALL. IN REGARDS TO MY RECALL AIRBAG REPAIR, WHY IS IT THAT MY 2004 TOYOTA COROLLA ALREADY HAD THE REPAIR PERFORMED? SEEMS I GET A DIFFERENT ANSWER EVERYTIME I ASK THAT QUESTION. NOW MY 2005 COROLLA MATRIX WHICH IS CURRENTLY 11 YEARS OLD IS FINALLY HAVING THIS REPAIR PERFORMED. AND TOYOTA'S RECOMMENDATION IS THAT I DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. WHAT ABOUT THE PREVIOUS 11 YEARS THAT RODE IN THAT SEAT WITH THE SAME DEFECT? IF TOYOTA TRULY CARED ABOUT MY SAFETY, THEY SHOULD HAVE MADE THAT SUGGESTION WHEN THEY FIRST KNEW OF IT. BUT THEY PROBABLY WOULDN'T HAVE SOLD VERY MANY 4 PASSENGER COROLLAS SET-UP WITH 3 PEOPLE IN THE BACK SEAT AND ONLY THE DRIVER SITTING IN FRONT. HECK, TO ENSURE THE SAFETY OF THEIR CUSTOMERS THEY SHOULD HAVE REMOVED THE FRONT PASSENGER SEAT OR REMOVED THE BACK OF THAT SEAT ALONG WITH THE SEAT-BELT TO GUARANTEE NOBODY RIDES IN THAT SEAT. BUT NONE OF THOSE THINGS HAPPENED SIMPLY BECAUSE TRUTH BE TOLD, IT ONLY BECAME A SAFETY ISSUE ONCE TOYOTA HAD TO COME TO TERMS WITH THE DEFECT; THEIR BEHAVIOR IS SIMPLY UNACCEPTABLE. A SINCERE APOLOGY WOULD STATE "FOR ANY INCONVENIENCES THIS HAS CAUSED." INSTEAD OF "WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS WILL CAUSE, BUT WE ARE TAKING THIS ACTION TO ENSURE YOUR SAFETY." CAUGHT IN THEIR OWN LIE IS WHAT REALLY OCCURRED AGAIN IF THEY TRULY CARED WE WOULD HAVE KNOWN ABOUT THIS PROBLEM ASAP.....THE PEOPLE I FEEL THE MOST PAIN FOR ARE THOSE UNFORTUNATE PEOPLE WHO GOT INTO A FRONT CAR ACCIDENT AND DID EVERYTHING RIGHT, BUT THEIR AIRBAG, THAT WAS SUPPOSED TO SAVE THEIR LIFE, WOUND UP EITHER INJURING THEM OR NOT DOING ITS INTENDED JOB ALL WHILE TOYOTA KNEW OF THE PROBLEM. I HOPE NOBODY LOST THEIR LIFE DUE TO THIS BECAUSE NO AMOUNT OF MONEY CAN EVER BRING BACK THAT PERSON. JUST SO UN-JAPANESE BEHAVIOR BY A JAPANESE COMPANY, SHAME TOYOTA MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870037May 20, 2016
ELECTRICAL SYSTEM, ENGINE
I HAD TO REPLACE MY ENGINE CONTROL MODULE (ECM) BECAUSE THE ENGINE WOULD LOOSE POWER AND CUT OFF WHILE DRIVING ON STREET. THIS BECAME NOTICEABLE AFTER A RAIN STORM. I WAS TOLD BECAUSE MY VEHICLE WAS A MATRIX XRS, IT WAS NOT INCLUDED IN A RECALL FOR THE OTHER MATRIX MODELS; THEREFORE I SPENT APPROX. $1000 IN HAVING THE ECM REPLACED. I HAD ALL OF THE SAME CITED SYMPTOMS. PLEASE INCLUDE MY ENGINE IN THE RECALL SO I MAY BE REIMBURSED. THANKS YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865665May 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864743May 13, 2016
AIR BAGS
I RECEIVED TWO RECALL NOTICES ON THIS AIR BAG ISSUE. THE FIRST WAS AT LEAST A YEAR AGO, THEN JUST LAST WEEK. THE NOTICES CAME WITH WARNINGS NOT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT. REALLY? IT HAS BEEN OVER A YEAR SINCE THE FIRST NOTICE. PERHAPS TOYOTA SHOULD HAVE SUGGESTED THE CAR NOT BE DRIVEN AT ALL, THAT WOULD HAVE BEEN THE SAFEST OPTION IN THEIR LIABLE EYES. THE DEALERSHIP HAS BEEN UNABLE TO REMEDY THE DEFECT IN A REASONABLE AMOUNT OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864767May 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864227May 10, 2016
AIR BAGS
TAKATA RECALL. I FEEL THAT TOYOTA IS TAKING TOO LONG TO FIX THIS ISSUE. I THINK THAT IT IS RIDICULOUS THAT THEY EXPECT PASSENGERS TO SIT IN THE BACK SEAT FOR NO TELLING HOW LONG. IF NOTHING ELSE THEY SHOULD GIVE OUT LOANER VEHICLES UNTIL THEY FIX THE AIRBAG PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863626May 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,608. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862548May 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861508April 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ....UPDATED 07/05/16 *BF UPDATED 07/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861037April 23, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
REPORTING SUSPICIOUS CAR BEHAVIOR, IN RESPONSE TO RECENT CONCERN FOR CAR HACKING AND CYBER ATTACKS ON CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860037April 18, 2016
AIR BAGS
I CALLED WAPPINGERS FALLS DCH TOYOTA SERVICE DEPARTMENT ABOUT 2MONTHS AGO. THEY SAID PARTS WILL BE ORDERED AND I WILL GET A CALL BACK. I CALLED AGAIN TODAY(4/18). NOW THEY ARE TELLING THAT THERE IS NO RECORD OF MY PREVIOUS CALL AND THE PARTS WILL BE ORDERED. I AM WORRIED ABOUT THE SAFETY. IS THERE ANY THING YOU CAN HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859857April 16, 2016
AIR BAGS
RECEIVED A RECALL NOTICE THAT MY CAR IS UNSAFE TO DRIVE AND THAT TOYOTA RECOMMENDS THAT I HAVE THEIR REMEDY PERFORMED IMMEDIATELY. I CALLED AS SOON AS THE DEALERSHIP OPENED ON A SATURDAY AND THEY TOLD ME THAT I SHOULD CALL BACK MID WEEK BECAUSE THEY ARE REALLY BUSY. IF MY CAR IS IMMEDIATELY UNSAFE TO DRIVE, WAITING UNTIL MID WEEK TO BE ABLE TO DRIVE MY CAR AGAIN IS COMPLETELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854811April 11, 2016
AIR BAGS
THE PASSENGER SIDE AIRBAG LIGHT STAYS ON WHILE DRIVING EVEN WHEN THERE IS NO PASSENGER IN THE SEAT AND THE SEAT IS EMPTY. IS THIS RELATED IN ANY WAY TO THE TAKATA INFLATOR RECALL? THE REPLACEMENT WAS DONE FOR THE TAKATA RECALL AND THE LIGHT STILL STAYS ON AT ALL TIMES WHEN THE CAR IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849599March 14, 2016
AIR BAGS
TAKATA RECALL: I RECEIVED A SAFETY RECALL NOTICE FOR MY 2005 TOYOTA MATRIX IN THE MAIL OVER 9 MONTHS AGO STATING THAT WHEN PARTS ARE AVAILABLE, TOYOTA WILL REACH OUT TO ME TO "REMEDY THE DEFECT". AND THAT IN THE THE MEANTIME "UNTIL THE REMEDY BECOMES AVAILABLE IN MY LOCATION, IT IS RECOMMENDED THAT I DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." I HAVE NOT RECEIVED ANY FURTHER NOTIFICATIONS REGARDING THIS AND BELIEVE THAT TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. PLEASE LET ME KNOW AT YOUR EARLIEST CONVENIENCE WHEN I CAN EXPECT TO HAVE THIS REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845560March 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840286March 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838984February 29, 2016
ENGINE, UNKNOWN OR OTHER
THE ENGINE IS STALLING. I NOTICED THIS AT LEAST A MONTH AGO. IT HAS HAPPENED AT LEAST 5 OR 6 TIMES IN THE LAST MONTH. IT FIRST OCCURRED WHEN I STARTED THE VEHICLE IN THE PARKING LOT AT SCHOOL. I DROVE MAYBE 5 OR 6 FEET LESS THAN 10 MPH THEN THE ENGINE SHUT OFF IN THE MIDDLE OF A TURN. I HAD TO PUT THE CAR IN PARK AND RESTART THE ENGINE IN THE MIDDLE OF DRIVING. IT DID RESTART, BUT IT JERKED ONCE OR TWICE AND KEPT GOING. THE NEXT DAY, I WAS ABLE TO START CAR AND DRIVE A LITTLE FURTHER, MAYBE A MILE AT ABOUT 30 MPH. WHEN I ENTERED AN ENTRANCE RAMP ON THE FREEWAY, THE VEHICLE STALLED IN THE MIDDLE OF ACCELERATION. I HAD TO VEER TO THE SHOULDER. I PUT THE CAR IN PARK,THEN RESTARTED THE ENGINE. I WAS ABLE TO DRIVE A FEW MILES. THEN, I HAD TO SLOW DOWN TO EXIT ON A RAMP WHEN IT STALLED AGAIN. I EXITED FREEWAY. THE VEHICLE COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. I PULLED INTO A PARKING LOT TO COMPOSE MYSELF BECAUSE THE CARS BEHIND ME WERE HONKING AND DRIVERS UPSET THAT VEHICLE STALLED WITHOUT NOTICE. THE VEHICLE DID CUT OFF AT A HIGHER SPEED AS WELL. I WAS DRIVING ON THE FREEWAY AT ABOUT 50 MPH WHEN IT TURNED OFF, BUT IMMEDIATELY TURNED BACK ON WITHIN SECONDS. I WAS VERY CONCERNED FOR SAFETY WITH KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823917February 3, 2016
AIR BAGS
TAKATA RECALL HELLO. ON MY 2006 TOYOTA MATRIX XR, MY AIRBAG LIGHT HAS BEEN ON FOR OVER A YEAR. RECENTLY I BROUGHT IT INTO JIM COLEMAN TOYOTA IN BETHESDA, AND THEY TOLD ME THAT THE ASSEMBLY, THE CLOCKSPRING ASSEMBLY, WHICH IS TRIGGERING THE CODE IS NOT COVERED IN THE RECALL. HOWEVER, FROM WHAT I AM READING ONLINE INCLUDING NHTSA, THE CLOCK SPRING IS PART OF THE ASSEMBLY OF THE AIRBAG AND SHOULD BE REPLACED. THE COST TO REPLACE THIS PART IS OVER $1000, AND NOT FIXING IT PREVENTS ME FROM SELLING THE CAR. THE AIRBAG HAS NEVER BEEN DEPLOYED, AND ACCORDING TO TOYOTA OF BETHESDA, THEY ARE NOT RESPONSIBLE FOR REPLACING THE ASSEMBLY, PER THE RECALL, BUT JUST THE AIRBAG, WHICH I DID NOT THINK WAS UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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