Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10430286October 15, 2011
AIR BAGS
THIS IS GOING TO BE THE THIRD TIME I HAVE BROUGHT MY VEHICLE BACK TO BOCH TOYOTA NORWOOD MA. THE AIRBAG LIGHT IS ON THEY RESET FEW DAYS LATER CAME BACK ON BROUGHT VEHICLE BACK OCTOBER 5, 2011 RESET AGAIN. I BROUGHT THE VEHICLE BACK ON OCTOBER 13,2011 THAT TOLD ME THAT IT COULD BE THE COMPUTER, WIRING OR THE AIRBAG ASSEMBLY. I FEEL THAT THERE SHOULD BE A RECALL CORRECTING THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427252September 20, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING
2005 TOYOTA COROLLA MATRIX. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND REPAIRS *TGW THE DEALER INFORMED THE CONSUMER, THE CURRENT COMPUTER INDICATED THE OXYGEN SENSOR NEEDED TO BE REPLACED BEFORE THE RECALL COULD BE PERFORMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371187December 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWE A TOYOTA MATRIX 2005, WHICH WAS PURCHASED ON 11/2004. THE CAR CURRENTLY HAS 23,280 MILES AND HAS BEEN ROUTINELY SERVICED AT WESTCHESTER TOYOTA SINCE ITS PURCHASE. BEFORE BRINGING MY CAR IN FOR SERVICE TO WESTCHESTER TOYOTA ON 11/11/10, THE 'CHECK ENGINE LIGHT' HAD NEVER COME ON AND MY CAR WAS NOT GENERATING THE CURRENT VIBRATING NOISE. I AM NOT QUALIFIED TO DETERMINE WHETHER WT COULD HAVE INTENTIONALLY OR INADVERTENTLY CAUSED THE DAMAGE TO MY CAR, BUT I CONSIDER THE POSSIBILITY THAT THE DAMAGE TO MY CAR'S TRANSMISSION COULD HAVE BEEN CAUSED BY THEM. BASED ON WHAT THE SERVICE MANAGER , MR. WILLIAM VESEY, INDICATED DURING MY MEETINGS WITH HIM, THE TRANSMISSION MAY HAD BEEN DAMAGED /MALFUNCTIONING ALL ALONG WHILE THE CAR WAS STILL UNDER WARRANTY BUT THE DAMAGE/MALFUNCTION WAS NEVER DETECTED BECAUSE THE ORIGINAL ECM ON THE CAR MAY HAVE NOT BEEN ABLE TO DETECT THE DAMAGE SINCE THE ECM WAS FAULTY ITSELF. FOR THIS REASON, WHEN THE ECM WAS REPLACED ON 11/11/10 DUE TO THE RECALL, THE NEW ECM WAS ABLE TO DETECT THE PROBLEM WITH THE TRANSMISSION AND GENERATED THE TRANSMISSION ERROR CODE. SINCE THE ECM WAS RECALLED AFTER MY WARRANTY HAD EXPIRED AND ITS MALFUNCTIONING MOST LIKELY PREVENTED THE DETECTION OF THE TRANSMISSION ERROR, I BELIEF TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING THE TRANSMISSION. IN ADDITION , THE TRANSMISSION ALSO APPEARS TO BE A FAULTY PART WHICH MAY BE RECALLED IN THE FUTURE BASED ON THE TECHNICAL SERVICE BULLETIN PROVIDED TO ME BY MR. VESEY. WESTCHESTER TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING THE TRANSMISSION, FREE OF CHARGE INCLUDING ANY LABOR AND PARTS CHARGES. TOYOTA MOTOR SALES USA SHOULD AUTHORIZE AND COVER THE CHARGES FOR THE TRANSMISSION REPLACEMENT. THE EARLIER RECALL OF MY CAR'S ENGINE CONTROL MODULE (ECM) WOULD HAVE ALLOWED FOR THE DETECTION OF ANY TRANSMISSION PROBLEMS WHILE MY CAR WAS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370726December 15, 2010
ELECTRICAL SYSTEM, POWER TRAIN:DRIVELINE
ODOMETER FAILURE DUE TO TOYOTA BUILDING AND INSTALLING A DEFECTIVE PIECE OF EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354630September 9, 2010
ENGINE AND ENGINE COOLING
INTERMITTENTLY MY 2006 TOYOTA MATRIX XR SUDDENLY SLOWS DOWN TO ABOUT 20 MILES PER HOUR AND WOULD NOT RESPOND TO PRESSING GAS PEDAL. WHEN THIS HAPPENS I WILL HAVE TO PULL UP TO THE SIDE AND TURN THE ENGINE OFF FOR COUPLE OF MINUTES AND THEN START. THEN IT WOULD BE FINE. IT HAS HAPPENED ON THE HIGHWAY AND LOCAL ROADS. IT COULD BE DANGEROUS IF IT HAPPENS RIGHT IN THE MIDDLE OF HIGHWAY. SO FAR IN THE SPAN OF LESS THAN A YEAR IT HAS HAPPENED MORE THAN FIVE TIMES. WE TOOK THE CAR TO THE DEALER. THEY QUOTED "P2103: THROTTLE ACTUATOR CONTROL MOTOR CIRCUIT HIGH" AND WILL COST $1085 TO FIX IT. I LOOKED UP THE WEB AND THERE WERE OTHERS WITH THE SAME ERROR CODE AND REPLACED IT BUT STILL EXPERIENCE THE PROBLEM. AFTER SOME RESEARCH ON THE WEB I FOUND THAT THERE WAS SAME SYMPTOM PEOPLE EXPERIENCE BUT DIFFERENT ERROR CODE THAT WAS COVERED BY TOYOTA EVEN WHEN THE WARRANTY EXPIRED. I WAS HOPING MY PROBLEM GETS COVERED, TOO BUT THEY INSIST NOT TO COVER IT. IF THIS PROBLEM IS A RESULT OF WEAR AND TEAR, I HAVE NO PROBLEM WITH IT. BUT THIS IS CLEARLY A DEFECTS IN THE VEHICLE THAT SHOULD BE FIXED REGARDLESS OF THE WARRANTY EXPIRED OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351615August 24, 2010
ENGINE AND ENGINE COOLING
ENGINE STALLED ON TOYOTA MATRIX 2005. TOOK TO DEALERSHIP AND CHARGED ME A BUNCH TO FIX . THEY REPLACED THE COMPUTER, BUT TALKED ME INTO DOING A BUNCH OF OTHER STUFF THEY SAID WOULD FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342948July 13, 2010
STEERING
TL*THE CONTACT OWNS A 2010 TOYOTA COROLLA MATRIX. THE CONTACT STATED WHEN HOLDING THE STEERING WHEEL STEADY, THE VEHICLE WOULD VEER FROM LEFT TO RIGHT. THE FAILURE WOULD OCCUR WHEN DRIVING AT ANY SPEED BUT WAS MORE EXTENSIVE WHEN DRIVING AT HIGHER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE AND WAS LOOKING INTO A REMEDY FOR HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE IS 525. THE CONSUMER STATED THE PROBLEM STILL EXISTS AND NEEDS TO BE ADDRESSED BY TOYOTA. UPDATED 10/26/10*JB UPDATED 11/03/10 *BF THE CONSUMER BELIEVED TOYOTA FAILED TO USE FLASHABLE ROM'S IN ORDER TO CHANGE THE STEERING. UPDATED 11/04/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324231April 2, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2003 TOYOTA COROLLA MATRIX. CONSUMER STATES NUMEROUS ACCIDENTS DUE TO THE ACCELERATOR STICKING. *TGW THE CONSUMER STATED DUE TO THE ACCIDENTS, THE AXLE AND TRANSMISSION WERE DAMAGED. *JB THE CONSUMER STATED THE FIRST ACCIDENT, SHE TRIED TO REDUCE HER SPEED ON A CURVE, BUT WAS UNABLE TO DO SO AND CONSEQUENTLY HIT ANOTHER VEHICLE. THE SECOND ACCIDENT, SHE WAS DRIVING DOWN A RESIDENTIAL STREET AND AGAIN SHE WAS UNABLE TO STOP THE VEHICLE WHEN SHE APPROACHED A CURVE. THE VEHICLE CONTINUED TO ACCELERATE, SHE HIT A CURB AND THE VEHICLE FLIPPED OVER. UPDATED 04/16/10
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10318174March 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT HAD THE FIRST PEDAL REPLACED AND ONE WEEK LATER, THE CONTACT HAD ANOTHER SUDDEN ACCELERATION OCCUR WHILE DRIVING 5 MPH THROUGH A PARKING LOT. THE CONTACT ALSO HAD AN INCIDENT WHILE SITTING AT A TRAFFIC LIGHT. THE VEHICLE STARTED TO MAKE A ROARING SOUND AND MOVING FORWARD WHILE THE CONTACT HAD HER FOOT ON THE BRAKES. A MECHANIC DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE SEEMED FINE. TOYOTA ALSO INSPECTED THE VEHICLE STATING THAT NOTHING WAS WRONG WITH IT. THE CONTACT DID NOT HAVE THE VIN# AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 18500. THE CURRENT MILEAGE WAS 18500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317575March 8, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
2010 TOYOTA COROLLA. POWER BRAKE ASSIST. DELAY OR LAG WHEN APPLYING BRAKES*CW WHEN APPLYING THE BRAKES, THE PEDAL WOULD HAVE A SOFT SPOT WITH NO REACTION AND THEN BECOME RESPONSIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315002February 28, 2010
STEERING
MY CAR WANDERS WHEN I AM DRIVING IT. THERE HAVE BEEN TOO MANY INSTANCES TO NARROW DOWN THE DATE WHEN IT HAPPENS. WHEN I AM DRIVING MY CAR SEEMS TO WANDER FROM ITS LANE. AT HIGHWAY SPEEDS AND IN TOWN. IF THE WHEEL IS HELD STRAIGHT THE CAR TENDS TO WANDER TO ONE SIDE OR THE OTHER, USUALLY IT SEEMS TO THE PASSENGER SIDE. SOMETIMES WHEN I AM ON A GRADUAL CURVE I MUST MAKE CONSTANT CORRECTIONS JUST TO STAY IN MY LANE. I HAVE YET TO BRING THIS TO TOYOTAS ATTENTION. I AM BRING MY CAR TO THE DEALER I BOUGHT IT FROM 9 MONTHS AGO AND HAVE THEM LOOK AT ANOTHER PROBLEM WITH MY BRAKES FAILING, SO I WILL ALSO HAVE THEM INSPECT THIS PROBLEM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314999February 28, 2010
SERVICE BRAKES, ELECTRIC
I WAS DRIVING THROUGH A PARKING LOT WITH A FRIEND OF MINE AS PASSENGER. I WAS COMING UP TO A STOP SIGN WITH 2 CARS WAITING AT THE SIGN. I APPLIED THE BRAKES TO BEGIN SLOWING MY CAR AND WHEN I HIT THE BRAKES THEY DID NOT ENGAGE FOR AT LEAST A SECOND OR SO. WHEN THE PEDAL WAS HIT IT MOVED TOWARDS THE FLOOR VERY EASILY AND AFTER A SECOND OR SO THE CAR JERKED AND BEGAN TO SLOW DOWN AS IT SHOULD HAVE. I WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP WITHOUT INCIDENT, BUT IT WAS A CLOSE CALL WITH THE CAR AHEAD OF ME. IF I HAD NOT DEVELOPED A HABIT OF EARLY BRAKING WE WOULD HAVE HIT THE CAR IN FRONT OF US. THIS WAS THE FIRST TIME THAT IT HAPPENED BUT THE CAR ONLY HAS 8000K ON IT. I AM TAKING TO THE DEALERSHIP TOMORROW WHERE I BOUGHT IT 9 MONTHS AGO TO SEE IF THEY CAN FIND A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314639February 26, 2010
ENGINE AND ENGINE COOLING
MY 2006 TOYOTA MATRIX COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT TO WORK TO VIRGINIA FROM MARYLAND ON FEB. 18, 2010. I WAS UNABLE TO RESTART IT AND HAD TO HAVE IT TOWED TO MY MECHANIC. LATER THAT DAY, MY MECHANIC CALLED TO INFORM ME THAT IT WAS A COMPUTER PROBLEM WITH THE ENGINE CONTROL MODULE BECAUSE HE HAD NOT BEEN ABLE TO START IT AGAIN AFTER HE BROUGHT INSIDE THE SERVICE BAY. HE INFORMED ME THAT THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE ENGINE CONTROL- ENGINE NO START CONDITION AND THAT TOYOTA IS RESPONSIBLE FOR THE REPAIR SINCE IT IS STILL UNDER WARRANTY. I HAD TO HAVE IT TOWED AGAIN TO 355 TOYOTA AND AM WAITING TO HEAR FROM THEM REGARDING THEIR DIAGNOSTIC TESTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308418February 10, 2010
STEERING
THERE IS A SWAY IN THE DRIVING OF THE CAR ON THE HIGHWAY. STAYING IN A LANE IS DIFFICULT. STEERING IS UNEASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302552January 27, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TWO PROBLEMS, 1) ACCELERATOR IS HARD TO MODULATE WHEN STARTING FROM A STOP, WILL GO AT HIGHER SPEED THAN WANTED. 2) ONCE IN A WHILE WHEN COMING TO A STOP, THE BRAKES FEEL LIKE THEY PULSE, OR THE VEHICLE JUST HIT A SMALL PATCH OF ICE WHEN THERE WAS NO ICE. A WEIRD FEELING. I DON'T KNOW IF THE CAR ACTUALLY GOES A FEW FEET FURTHER THAN I WANTED IT TO OR IF THERE IS JUST A PULSE THAT MAKES YOU FEEL THAT WAY. *CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297665December 31, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. RECALL NUMBER 09V338000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) EXCLUDES OTHER COLD WEATHER STATES SUCH AS PENNSYLVANIA AND OHIO. CONSEQUENTLY BRAKE FAILURE COULD OCCUR IN VEHICLES WHO OPERATE IN SUCH COLD CONDITIONS. THESE CONSUMERS WOULD BE INELIGIBLE FOR A FREE REMEDY. THERE WERE NO FAILURES TO DATE. THE CONSUMER ALSO STATED THE ACCELERATOR PEDAL WOULD STICK. UPDATED 03/01/10.*JB UPDATED 03/08/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295782December 15, 2009
STRUCTURE
THE CONTACT HAS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT AFTER TAKING THE BACK OF THE VEHICLE APART THERE WAS ONE VENT FOUND BEHIND EACH WHEEL THAT ALLOWS SMALL ANIMALS TO GET IN A SET UP A NEST. THE CONTACT FOUND A MOUSE NEST TWICE IN THE BACK OF THE VEHICLE AND IS WORRIED THAT THIS CAN CAUSE AN ACCIDENT IF SOMEONE IS DRIVING AND A SMALL ANIMAL OR SNAKE COMES CRAWLING FROM UNDER THE SEAT. UPDATED 01/12/10. *LJ THE PRESSURE RELIEF VENTS HAVE PLASTIC GRILL WORK SPACING THAT ALLOWS RODENTS TO ENTER. THE CONSUMER REMOVED THE VENTS AND MODIFIED THE GRILL TO 0.5 OPENING VERSUS 4X6. UPDATED 01/13/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294080November 30, 2009
VEHICLE SPEED CONTROL
I OWN A 2006 TOYOTA MATRIX. AT ABOUT 40K I BEGAN NOTICING WHEN I PUSHED THE GAS PEDAL FROM A STOP THAT IT SOMETIMES LAGGED, OTHER TIMES THE PEDAL SEEMED VERY TOUCHY AND TO TAKE OFF EXCESSIVELY, CAUSING PASSENGERS TO NOTICE THE SUDDEN ACCELERATION. THIS OCCURS SPONTANEOUSLY BUT AT LEAST ONCE EVERY 14 DAYS. IT IS ALWAYS FROM A STOP SUCH AS AT A LIGHT OR DRIVEWAY, AFTER THE CAR HAS BEEN DRIVING EVEN A FEW FEET BUT IT HAS NEVER OCCURRED ON THE INITIAL PRESS WHEN THE CAR IS FIRST CRANKED AND MOVED, ONLY AFTER THE WHEELS HAVE MOVED. AS A SIDE NOTE, THE COMPUTER WAS REPLACED AT ABOUT 77K AND THIS DID NOT CORRECT THE ISSUE. I HAVE THE OEM FLOOR MATS WITH THE LATCH SYSTEM THAT HOLDS THE MAT IN PLACE. I HAVE NEVER HAD THE PEDAL APPEAR TO EVEN TOUCH THE MAT. WHILE I HAVE NEVER HAD THE TERRIBLE EXPERIENCE OF HAVING THE PEDAL STICK AND CONTINUE TO ACCELERATE, I AM HOPING THAT THIS INFORMATION WILL HELP THE CAUSE OF THE ISSUES COME TO LIGHT. THERE IS DEFINITELY A PROBLEM WITH THE GAS PEDAL AND THE COMPUTER TELLING THE THROTTLE WHEN AND HOW MUCH TO OPEN. PLEASE DO NOT LET THIS FALL SOLELY ON THE FLOOR MATS. THERE IS MORE TO THE STORY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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