Saturn Aura Complaints

1,444 consumer complaints on file.

#10705369April 13, 2015
STEERING
TRAVELING DOWN THE ROAD AT HIGHWAY SPEED THE POWER STEERING WENT OUT AND WE RECEIVED A 'SERVICE POWER STEERING' MESSAGE. IT WAS DISCOVERED THAT THE TORQUE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THIS WAS A RECALL ON SEVERAL 2009 SATURN AURAS OUTSIDE OF MY VIN NUMBER?!? WHY WASN'T MY VIN INCLUDED!?!?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705092April 11, 2015
TIRES, TIRES:BEAD
I PURCHASED A SET OF FOUR NEW KUMHO TIRES; THE NEXT DAY WHILE ACCELERATING AFTER A FULL STOP AT A YIELD SIGN, THE DRIVER SIDE FRONT TIRE SUDDENLY DECOMPRESSED. THE WHEEL COVER BROKE AND TRAVELED ACROSS THE ROAD INTO A FIELD. THE TIRE BEAD APPARENTLY UNSEALED. THE CAR STOPPED SAFELY AND THERE IS NO OTHER DAMAGE OTHER TAN THE TIRE AND WHEEL COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704854April 10, 2015
POWER TRAIN
35R WAVE PLATE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704647April 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE SHIFTING GEARS, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702642April 8, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2008 SATURN AURA. CONSUMER WRITES IN REGARDS TO BODY CONTROL MODULE CONNECTION SYSTEM RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE EXPERIENCED A PROBLEM WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATING, PRIOR TO THE RECALL. THE CONSUMER ATTACHED THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704269April 7, 2015
SERVICE BRAKES, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2007 SATURN AURA XR I BOUGHT IN 2008. IT HAS 69,600 MILES AND THE SERVICE ENGINE LIGHT IS ILLUMINATED. I WAS TOLD I NEEDED A TIMING CHAIN REPLACEMENT FOR $2400.00 BECAUSE IT HAD STRETCHED. I HAVE SINCE FOUND OUT THAT GM HAS A SPECIAL COVERAGE ADJUSTMENT #11340C ON THE 2007 SATURN OUTLOOK AND NUMEROUS OTHER VEHICLES, FOR THE SAME ISSUE. MY ENGINE CODE IS LY7, SAME AS THE OUTLOOK AND OTHER VEHICLES. ADDITIONALLY I'VE ALREADY HAD 1 RECALL ON THIS VEHICLE FOR A BRAKE LIGHT ISSUE, JUST GOT A NOTICE OF A TRANSMISSION ISSUE, AND I'M ON MY THIRD SET OF COMPLETE BRAKES IN JUST 69,600 MILES AND I NEED ALL NEW BRAKES AGAIN. ROTORS ARE WARPED AFTER10 TO 15,000 MILES! ALSO THE "SERVICE TRACTION" LIGHT KEEPS ILLUMINATING PERIODICALLY FOR NO APPARENT REASON. I'M GETTING NO ANSWERS OR HELP FROM GM OR IT'S DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704255April 7, 2015
STEERING
I WAS MAKING A RIGHT TURN AND THE POWER STEERING FAILED AND A WARNING MESSAGE APPEARED ON THE DASH MESSAGE. I CONTACTED GM SINCE THIS MODEL IS KNOWN TO HAVE THIS PROBLEM, AND THEY SAID MY VIN IS NOT ONE THAT SHOULD HAVE THE ISSUE AND THERE ARE NO REPAIRS AVAILABLE FOR IT. I CANNOT AFFORD TO REPLACE EVERYTHING ON MY OWN AND I AM SCARED OF THE CAR NOW. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703541April 3, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS SERVICED FOR AN OIL CHANGE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703037April 1, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO ENGAGE AND ALL OF THE DOORS WOULD NOT AUTOMATICALLY UNLOCK WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH. ALSO, THE CONTACT STATED THE VEHICLE JOLTED WHENEVER THE GEARS SHIFTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702530March 30, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN, WHICH PREVENTED THE VEHICLE FROM COMPLETING THE LEFT TURN. THE CONTACT MENTIONED THAT THE SLIPPERY WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702746March 30, 2015
ENGINE
THE VEHICLE'S ENGINE SHUTS OFF WHILE IN THE "ON" POSITION AND MOVING. THE ELECTRICAL STAYS ON, JUST NO ENGINE POWER AND NO WARNING LIGHTS. WORST OF ALL, CAN NOT RECREATE THE PROBLEM. IT CAN HAPPEN A COUPLE OF TIMES IN A WEEK OR IT CAN GO MONTHS BEFORE IT HAPPENS AGAIN. WENT TO TWO DIFFERENT MECHANICS & NEITHER ONE CAN RE-CREATE THE PROBLEM. YOU LOSE THE ENGINE, POWER BRAKES, & POWER STEERING AND THE CAR IS STILL COASTING ALONG. LIKE TRYING TO A FLY A PLANE WITH NO PROPELLER. SINCE THE CAR IS COMING INTO OR GOING OUT OF A "STOP" POSITION, YOU CAN BE TRAVELING THROUGH AN INTERSECTION AFTER COMING FROM A "STOP" LOSE THE ENGINE, & NOW YOU ARE STUCK IN THE INTERSECTION. ACTION IS TO ROLL TO A STOP WITHOUT GETTING HIT. PUT THE CAR IN "PARK". TURN THE SWITCH TO THE "OFF" POSITION EVEN THOUGH THE ENGINE IS ALREADY OFF & RESTART. APPROXIMATELY 10 TIMES (+) THIS HAS HAPPENED SINCE OCT. '13. THE CAR ISN'T ON THE GM RECALL SO THEY WON'T LOOK AT IT. THEY WANT A MECHANIC TO FIND THE PROBLEM, BUT A MECHANIC CAN'T RECREATE THE PROBLEM. THE DEALERSHIP DOESN'T WANT ANYTHING TO DO WITH IT. I BELIEVE THIS IS THE 2ND TIME I HAVE FILED THIS COMPLAINT, IT HAS HAPPENED MORE SINCE THE 1ST TIME. THIS IS A GM SATURN AURA. THE IGNITION RECALL IS ONLY FOR SATURN ION. I HAVE NO IDEA WHAT TO DO. ALL I WANT IS A SAFE VEHICLE. UNTIL TODAY'S EVENT, IS THE CAR WANTS TO STALL/SHUT OFF BEFORE IT DOES. SO YOU GET A WARNING THAT THE CAR WILL SHUT OFF. HELPS PREPARE FOR THE INEVITABLE STALL + GIVES ME A CHANCE TO RECORD THE STALL. I HAVE AT LEAST TWO VIDEOS OF IT OCCURRING. THE NORM HAS BEEN, COMING INTO OR OUT OF A "STOP" POSITION: 1) WANTS TO SHUT OFF BUT DOESN'T, 2) VERY SHORTLY THEREAFTER AT A "STOP" POSITION - THE ENGINE WILL SHUT OFF, AND 3) RESTART THE CAR, 4) (NOT ALWAYS) SHUTS OFF AGAIN AT ANOTHER "STOP" VERY SHORTLY THEREAFTER, AND 5) NOT HAPPEN AGAIN FOR SOME RANDOM PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702267March 27, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
AS I AM DRIVING ALL OF A SUDDEN THE CAR CUTS AND REDUCED ENGINE POWER COMES ON AND TRACTION SERVICE AND THEN IT WON'T GO ABOVE 25 MPH BUT STARTS AT 5 MPH AND SLOWLY GOES UP AND SHAKES I HAVE GONE TO GM DEALER AND OTHER AUTO SHOPS AND THEY CAN'T FIND THE PROBLEM IT'S DANGEROUS BECAUSE IT COULD LEAD TO A RE ENDING WITH MY DAUGHTER IN BACK AND CAUSE A CRASH . I HAVE SEEN MORE PEOPLE WITH THIS PROBLEM AND THEY NEED TO FIGURE IT OUT BECAUSE SOMEONE COULD GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701867March 26, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE THIRD BRAKE LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701734March 25, 2015
ELECTRICAL SYSTEM, STEERING
BEGINNING AROUND MARCH 4 2015, CAR BEGAN TO HAVE ISSUES WITH LOSS OF POWER STEERING. INITIALLY, IT WOULD SOMETIMES HAVE NO POWER STEERING AT START UP. I WOULD TURN IT OFF AND THEN BACK ON AND EVENTUALLY, THIS WOULD RESULT IN POWER STEERING BEING RESTORED. WHILE DRIVING, THE STEERING WHEEL WOULD PULL INDEPENDENTLY. AT STOP LIGHTS, IF I TOOK MY HANDS OFF THE WHEEL, THE STEERING WHEEL WOULD TWITCH AND SHAKE AND TURN BY ITSELF. ON SAT. MARCH 21, 2015 I LOST POWER STEERING WHILE DRIVING. TOOK CAR TO REPAIR SHOP "PERFORMANCE AUTOMOTIVE, (GENERAL'S HIGHWAY, CROWNSVILLE, MD; [XXX] PROPRIETOR). MECHANIC SAID THAT THE SENSORS INSIDE THE STEERING COLUMN WERE NOT OPERATING PROPERLY. HE SAID EITHER THE STEERING COLUMN OR JUST THE SENSORS NEED TO BE REPLACED. GM SAID THIS WAS NOT COVERED BY ANY RECALL NOTICE, ALTHOUGH MANY OTHER CARS IN THE SAME CLASS WITH THE SAME PROBLEMS WERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700586March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700674March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING, SERVICE ESC AND ESC OFF WARNINGS WERE DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700704March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 25 MPH AND ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700717March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694825March 17, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE PASSENGER SEAT AIRBAG LIGHT INDICATING THAT IT IS OFF COMES ON WHENEVER THE VEHICLE IS STARTED, REGARDLESS OF OCCUPANCY IN THE PASSENGER SEAT. ALSO, THE 'AIR BAG PROBLEM' INDICATION, ALONG WITH A WARNING 'BEEP' COMES ON AT THE SAME TIME, ON THE DASH DISPLAY UNIT. THIS CAN BE REMOVED BY PRESSING THE PROPER BUTTON ON THE STEERING WHEEL, ALLOWING THE ODOMETER TO BE SEEN. TO MY KNOWLEDGE, YOU HAVE NOT ASKED FOR A RECALL, AND I SEE NO TSB'S ABOUT THIS APPARENTLY WIDESPREAD PROBLEM IN 2007 SATURN AURAS. OURS HAS HEATED SEATS, WHICH, I UNDERSTAND WILL MAKE THE REPAIR MORE DIFFICULT AND EXPENSIVE. THIS IS ANOTHER EXAMPLE OF GM'S INAPPROPRIATE MEANS OF CUTTING COSTS IN SAFETY RELATED AREAS, SUCH AS THE IGNITION SWITCH TROUBLES INCURRED ON THE 2005 ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694465March 16, 2015
POWER TRAIN
I REACHED BACK OUT TO JACK MAXSON (DEALER) REGARDING THE TRANSMISSION CABLE FAILURE AND WAS ASSURED BY A GENTLEMAN @ THE DEALER THAT RECALL WAS ALREADY COMPLETED ON MY CAR. I WAS ONLINE LOOKING UP THE ISSUES NOTED BELOW AND APPARENTLY THIS IS A MORE COMMONLY KNOWN ISSUE THEN I WAS AWARE OF WITH THE SATURN ARUA'S, ALL OF WHICH I WAS ADVISED BEING APART OF THE TRANSMISSION SHIFT CABLE MATTER. TO BETTER EXPLAIN WHAT IS GOING ON I HOPE THIS LIST HELPS YOU TO UNDERSTAND , PO THESE ISSUES ARE SPORADIC. 1.SHIFT FROM PARK TO DRIVE THE POWER LOCK FEATURE FAILS 2.SHIFT FORM DRIVE TO PARK THE POWER UNLOCK FEATURE FAILS 3.SHIFT TO REVERSE THE REVERSE LIGHTS FAIL TO COME ON 4.CRUISE CONTROL FEATURE STOPS WORKING (ONLY WHEN ALL THE OTHER FEATURE ABOVE MENTIONS STOP) 5.SHIFT TO PARK THE CAR ROLLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Aura