Saturn Aura Complaints
1,444 consumer complaints on file.
- #10721975May 28, 2015POWER TRAIN
TRANSMISSION SHIFTER CABLE FAILURE EXACTLY AS PER GM RECALL FOR THE 2007/2008 SATURN AURA WITH THE 4 SPEED TRANSMISSION. MY GM DEALER SAYS MY VEHICLE IS NOT COVERED DUE TO IT BEING A 2009 WITH THE 6 SPEED TRANSMISSION ALTHOUGH THE FAULT IS EXACTLY THE SAME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10721804May 27, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE WAS DEFECTIVE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,782. UPDATED 7/21/15*CN THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE REPAIRS DOCUMENTED IN THE RECALL. UPDATED 11/9/2015*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10717746May 21, 2015SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS PARKED IN MY DRIVEWAY AND I HAD MY FOOT ON THE BRAKE, I NOTICED I COULD NOT SEE THE BRAKES LIGHTS ILLUMINATING. I HAD MY FRIEND PUSH THE BRAKE PEDAL AND I GOT OUT AND LOOKED AT THE BRAKE LIGHTS. ALL THREE BRAKE LIGHTS ARE NOT ILLUMINATING WHEN THE PEDAL IS PRESSED. IF THE CAR IS RUNNING THEY STILL DO NOT WORK, JUST THE LED'S IN THE TAIL LIGHT ASSEMBLY GET BRIGHTER WHEN THE PEDAL IS PRESSED. WE HAVE RECENTLY TAKEN THE AURA TO THE GM DEALER FOR THE BCM RECALL, THEY PUT IN A SPACER AND ADDED DI-ELECTRIC GREASE. IT WAS FUNCTIONING PROPERLY SINCE THE RECALL. ON MAY 4TH I REALIZED THE BRAKE LIGHTS WERE NO LONGER WORKING. ALSO THE POWER LOCKS WORK INTERMITTENTLY ON THE CAR. SOME DAYS THE LOCKS WORK, OTHER DAYS THEY DON'T (VERY ERRATIC).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10717853May 21, 2015UNKNOWN OR OTHER
MY VEHICLE WAS TAKEN TO SOUTHERN CHEVROLET IN ALEXANDRIA, LA TO REPAIR A RECALL ON THIS VEHICLE AND WHEN THE VEHICLE WAS RELEASED TO ME THE PANEL ON EITHER SIDE OF THE SHIFT CONTROL HAD BEEN RIPPED OUT AND LEFT IN A CONDITION IT COULD NOT BE REPLACED. MY CAR HAS YET TO BE REPAIRED. I HAVE PICTURES OF THE DAMAGE LEFT BY TECH. IF YOU WILL FURNISH ME AN ADDRESS TO SEND THEM TO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10717383May 19, 2015FUEL/PROPULSION SYSTEM
GAS FUMES WERE DETECTED WHEN CAR TAKEN IN FOR ANNUAL SMOG CERTIFICATE, AFTER INSPECTION GAS LEAK DETECTED COMING FROM FUEL PUMP, GAS ON TOP OF GAS TANK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10716712May 15, 2015STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715778May 11, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT 65 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE GEAR SHIFTER WAS SHIFTED INTO REVERSE BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE OUTPUT SHAFT IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,997.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715391May 8, 2015ENGINE
I WAS HAVING AN INSPECTION AND WAS INFORMED THAT THERE WAS A PROBLEM WITH MY CAMSHAFT CORRELATION. THEY DETERMINED THAT THE TIMING CHAIN HAS STRETCHED AND NEEDS TO BE REPLACED FOR $2000 DOLLARS THIS IS THE SAME ENGINE AS OTHER VEHICLES THAT HAVE BEEN REPAIRED UNDER SERVICE 11340C WHY IS THIS ENGINE NOT COVERED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715249May 7, 2015ENGINE, AIR BAGS
REMOTE START FAILED TO TURN OVER ENGINE ONLY SIGNALED HEADLIGHTS TO FLASH. UPON STARTING CAR WITH KEY IN IGNITION THE SERVICE ENGINE ILLUMINATED AND HAS NOT TURNED OFF TO THIS DAY. WAS ABLE TO BRING INTO LOCAL CHEVROLET SERVICE DEPT FOR RECALL 13036 FOR BRAKE LAMP MALFUNCTION AND HAVE DIAGNOSTIC ON SERVICE ENGINE LIGHT ON MAY 6TH 2015. DEALER STATES CURRENT CODE OF P0017 AND HISTORY CODES P2070 AND P0019. DEALER CLAIMS CAUSE IS A STRETCHED TIMING CHAIN AND WORN GUIDES AND WANTS AN ENGINE TEAR DOWN TO REPLACE TIMING CHAIN, GUIDES, COVERS AND EXAMINE CAMSHAFT TIMING. ESTIMATED COST IS $3271 AND 2-3 DAYS TO REPAIR. CURRENT MILEAGE IS 100,877 AND MANUFACTURER IS REFUSING TO COVER ANY PART OF THE REPAIR. I HAVE BEEN RESEARCHING THIS REPAIR AND SEEN COMPLAINT AFTER COMPLAINT IN REGARDS TO THIS ENGINES TIMING CHAIN FAILING. COMPLAINTS RANGE OVER A SERIES OF MAKES, MODELS, AND ENGINES AND APPEARS TO BE A KNOWN ISSUE ON GENERAL MOTORS PART FOR YEARS AND THERE HAS BEEN NO RECALLS OR CORRECTIVE ACTIONS. I ALSO HAVE AN ISSUE WITH THE PASSENGER AIR BAG SENSOR INTERMITTENTLY TURNING OFF THE PASSENGER AIR BAG WHILE AN ADULT IS SITTING IN THE SEAT. I WAS INFORMED BY THE DEALER THAT THIS IS CAUSED BY A FAILING SENSOR INSIDE THE PASSENGER SEAT.THE SEAT WOULD NEED TO BE REMOVED AND DISASSEMBLED TO REPLACE THE SENSOR AN APPX $800 REPAIR. AGAIN ANOTHER COMMON COMPLAINT AND REPAIR THE MANUFACTURER IS REFUSING TO COVER. MY CAR IS REGULARLY MAINTAINED WITH RECORDS AVAILABLE. I CAN NOT AFFORD TO PAY $4000 IN REPAIRS THAT SHOULD NOT NEED TO BE REPAIRED AT CONSUMERS COST. THESE SERIOUS CONDITIONS NEED TO BE ADDRESSED BY GENERAL MOTORS AND POSSIBLE RECALLS ISSUED. IT'S SAD THAT THE MANUFACTURER DUMPS THEIR CONSUMERS ONCE THEY CEASE PRODUCTION OF A BRAND OR MODEL. PLEASE INVESTIGATE AND ADVISE US UNFORTUNATE OWNERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714031May 1, 2015STEERING
DRIVING HOME AND POWER STEERING SUDDENLY FAILED MAKING THE CAR VERY DIFFICULT TO STEER. PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. RESTARTED THE CAR A FEW MINUTES LATER AND IT WORKED FINE. THIS HAS HAPPENED MANY TIMES. IT HAPPENS ALMOST EVERY TIME I DRIVE THIS VEHICLE NOW. GM HAS RECALLED THIS MODE/YEAR CAR FOR THIS VERY PROBLEM BUT MY CARS VIN NUMBER IS NOT ON THEIR LIST. WHY CAN'T THEY REPAIR ALL OF THE CARS WITH THIS PROBLEM, RATHER THAN JUST A SELECT FEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713275April 28, 2015AIR BAGS
THE SERVICE AIRBAG LIGHT CAME ON, TOOK MY CAR TO MILES CHEVROLET TO GET IT CHECKED OUT. THEY TOLD ME MY AIRBAG MODULE IS DEFECTIVE. MY CAR HAS NEVER BEEN IN AN ACCIDENT AND IT'S A 2008. THE AIRBAG SHOULD NOT BE DEFECTIVE FOR BOTH OF THOSE REASONS. I DON'T FEEL I SHOULD BE PAYING FOR THIS, AND I FEEL THIS IS GOING TO BE AN ONGOING ISSUE. ASSUMINGLY, THIS MAY BE THE REASON THE SATURN AURA HAD BEEN RECALLED AND NOT DISTRIBUTED ANYMORE, DUE TO THE MANY RECALLS THIS VEHICLE HAS HAD. THIS IS A SAFETY ISSUE, IF I GOT INTO AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I AM ASKING THIS BE PUT ON THE RECALL LIST, AS I'VE SEEN MANY COMPLAINTS OF THIS ISSUE PARTICULARLY WITH THE SATURN AURAS, WHICH WERE ONLY PRODUCED FOR 3 YEARS, THEN TAKEN OFF THE MARKET. THANK YOU FOR YOUR TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713392April 28, 2015POWER TRAIN
TRANSMISSION PLATES AND GEARS BLEW OUT. THIS HAPPENED WHILE DRIVING AND COULD HAVE EASILY CAUSED AN ACCIDENT HAD I BEEN ON A MORE CROWDED ROAD AND/OR GOING A FASTER SPEED. THERE IS A SERVICE BULLETIN FROM GM (#307164) REGARDING HARSH SHIFTING OR NO REVERSE WHICH MAY BE A BROKEN CLUTCH WAVE PLATE DATED 3/1/2011 ACTION #10038284. WHAT THAT BULLETIN FAILS TO INDICATE IS THAT THE DAMAGED/BROKEN WAVE PLATE CAN CAUSE THE GEAR TO "EXPLODE" TAKING OUT THE OTHER GEAR. SINCE A SERVICE BULLETIN WAS ISSUED IT IS HIGHLY LIKELY THAT THIS IS A KNOWN PROBLEM. MY CAR HAS 67K MILES (7K OUT OF WARRANTY). CLUTCH WAVE PLATE BROKEN. THIS ISSUE NEEDS TO BE LOOKED INTO. IF GM KNOWS THIS IS A PROBLEM (WHICH THE BULLETIN INDICATES) THEN THEY SHOULD BE RESPONSIBLE FOR ANY AND ALL REPAIRS FOR SAME. THIS IS A MAJOR COMPLAINT BY MANY ON VARIOUS FORUMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713033April 27, 2015STEERING
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED WHILE STARTING THE VEHICLE, A WHINING NOISE EMITTED FROM THE STEERING COLUMN. IN ADDITION, THE STEERING WHEEL BECAME SLIGHTLY DIFFICULT TO TURN. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC, WHO DISCOVERED THAT THERE WERE METAL SHAVINGS IN THE POWER STEERING FLUID. THE POWER STEERING FLUID WAS FLUSHED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712807April 25, 2015EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WHILE DRIVING THE BRAKE LIGHTS COME ON AUTOMATICALLY AND HAVE TO KEEP PRESSING BRAKES TO MAKE THEM GO OFF. ALSO THE CRUISE CONTROL WILL NOT ENGAGE UNLESS I'M AT 70 MPH OR WILL NOT ENGAGE AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712732April 24, 2015ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE SECURITY SYSTEM RANDOMLY DECIDES THE CAR IS BEING STOLEN AND LOCKS DOWN THE ENGINE ENTIRELY UNTIL YOU UNPLUG THE BATTERY. HAPPENS ABOUT EVERY OTHER WEEK AND THE DEALERSHIP SAYS THEY DON'T KNOW WHY IT WOULD DO THAT SO THEY CAN'T DO ANYTHING ABOUT IT. THE AUTO START NO LONGER WORKS NOW AS A RESULT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712735April 24, 2015STEERING
THE POWER STEERING FAILED AND A WARNING MESSAGE APPEARED ON THE DASH MESSAGE. I CONTACTED GM SINCE THIS MODEL IS KNOWN TO HAVE THIS PROBLEM, AND THEY SAID MY VIN IS NOT ONE THAT SHOULD HAVE THE ISSUE AND THERE ARE NO REPAIRS AVAILABLE FOR IT. I CANNOT AFFORD TO REPLACE EVERYTHING ON MY OWN AND I AM SCARED OF THE CAR NOW. PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712229April 22, 2015STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,988.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705269April 13, 2015SEATS
I WAS ADJUSTING THE SEAT HEIGHT AS I WAS CLEANING THE VEHICLE, AND I HEARD A SNAP/POP SOUND. THE RIGHT SIDE OF THE SEAT WAS NOT BEING SUPPORTED UP AND I COULD ALSO JIGGLE THE SIDE FORWARD AND BACK. THE ONLY POSITION THAT FEELS OK IS COMPLETELY LOWERED, BUT THE RIGHT SIDE STILL CAN MOVE SLIGHTLY BOTH FORWARD AND BACKWARD. I HAVE REMOVED THE SEAT FROM THE CAR AND THERE IS A WELD FAILURE OF A TUBE THAT EXTENDS ACROSS THE FRONT OF THE SEAT, AND ON THE BACK OF THE PASSENGER SIDE, A BRACKET CONNECTED TO A STEEL TUBE SNAPPED FROM THE TUBE. WHILE I DON'T MIND BEING LOW IN THE CAR, I AM CONCERNED THAT THE DRIVER SIDE MAY GIVE WAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705324April 13, 2015ELECTRONIC STABILITY CONTROL (ESC), STEERING
AS I PULLED OUT OF A PARKING LOT TO GO LEFT, MY POWER STEERING WENT OFF. "ESC" CAME UP IN THE MESSAGE WINDOW, THEN "POWER STEERING" SHOWED UP. I COULD HARDLY TURN THE WHEEL. I PULLED INTO A DRIVEWAY, THEN DROVE HOME (WHICH WAS ONLY A BLOCK AWAY). THE CAR WAS DIFFICULT TO TURN THE WHOLE TIME. I PARKED IN MY GARAGE, THEN WANTED TO CHECK THE CAR A FEW MINUTES LATER. I PULLED OUT AGAIN THEN WAS ABLE TO STEER WITH NO PROBLEM. THE NOTIFICATIONS WERE GONE. I RENTED A CAR FOR SAFETY. WHEN I CALLED A DEALER TO ASK ABOUT THE RECALL I SAW ONLINE FOR GM AND SATURN, THE RECEPTIONIST TOLD ME IT DIDN'T AFFECT MY VEHICLE, PER THE VIN. I FIND IT HARD TO BELIEVE THAT, COINCIDENTALLY, THE RECALLED ISSUE IS HAPPENING TO MY VEHICLE BUT I CAN'T HAVE IT REPAIRED PER THE GM RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705373April 13, 2015STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL VIBRATED AGGRESSIVELY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TORQUE CONTROL SENSOR FAILED. AS A RESULT, THE DEALER INSTALLED A SENSOR KIT AND REPLACED THE STEERING SHAFT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,940. UPDATED 5/26/15*CN UPDATED 06/04/15*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0