Ram 1500 Service Bulletins (2023)
545 manufacturer communications on file.
- August 8, 2023•Document ID: 10243153Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER
- Mfr Comm. #:
- S2108000093
- Date Added:
- October 2, 2023
- Manufacturer:
- JEEP
SummaryApple CarPlay Does Not Work Or Not Connecting
Associated Products (33)2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager+ 13 moreAssociated Documents - August 5, 2023•Document ID: 10243239Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 0700923
- Date Added:
- October 2, 2023
- Manufacturer:
- RAM
SummaryBroken Internal Coolant Valve Gear Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve.
Associated Products (2)Associated Documents - August 3, 2023•Document ID: 10243232Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0819023
- Date Added:
- October 2, 2023
- Manufacturer:
- RAM
SummaryRadio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s
Associated Products (5)Associated Documents - August 3, 2023•Document ID: 10243138Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:STEERING CONTROL MODULE
- Mfr Comm. #:
- S2308000042
- Date Added:
- October 2, 2023
- Manufacturer:
- RAM
SummaryEPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
Associated Products (3)Associated Documents - August 2, 2023•Document ID: 10243136Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER
- Mfr Comm. #:
- S238A000037
- Date Added:
- October 2, 2023
- Manufacturer:
- RAM
SummaryRadio Resets Intermittently After A Screech Or Buzz Sound
Associated Products (20)2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500Associated Documents - August 1, 2023•Document ID: 10244163Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- TSB0818623
- Date Added:
- October 16, 2023
- Manufacturer:
- RAM
SummaryWiFi Hotspot does not work.
Associated Products (3)Associated Documents - August 1, 2023•Document ID: 10243224Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 0818623
- Date Added:
- October 2, 2023
- Manufacturer:
- RAM
SummaryWi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
Associated Products (3)Associated Documents - July 28, 2023•Document ID: 10242833Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 0818523
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryRadio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.
Associated Products (6)Associated Documents - July 28, 2023•Document ID: 10242767Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- S2308000094
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryCheck Engine Lamp (CEL) On, Service Transmission Message
Associated Products (2)Associated Documents - July 27, 2023•Document ID: 10242831Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; PARKING BRAKE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 0818423
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). NOTE: There is no issue with the ignition switch or the switching of positions, but with the indication of the ACC lamp around the switch when in the ACC position. There is also cluster EVIC indication when the ignition is in the ACC position.
Associated Products (1)Associated Documents - July 27, 2023•Document ID: 10242717Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 9100196
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryLubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Associated Products (69)2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Fiat 500X2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 3500+ 49 moreAssociated Documents - July 26, 2023•Document ID: 10242828Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0818123
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryRadio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
Associated Products (26)2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Renegade2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Renegade2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade+ 6 moreAssociated Documents - July 25, 2023•Document ID: 10242823Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0808223
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryRadio R160.00.21 USB Software Update
Associated Products (8)Associated Documents - July 24, 2023•Document ID: 10242715Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 9100194
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryEPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.
Associated Products (2)Associated Documents - July 21, 2023•Document ID: 10242819Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0818023
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryFlash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ?Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
Associated Products (1)Associated Documents - July 19, 2023•Document ID: 10242815Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0817723
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryFlash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.
Associated Products (2)Associated Documents - July 18, 2023•Document ID: 10242812Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0815123
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryTelematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from **5.13 and** 5.25 to 5.39.1.
Associated Products (1)Associated Documents - July 18, 2023•Document ID: 10242756Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S2308000042
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryEPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes (DTCs)
Associated Products (3)Associated Documents - July 17, 2023•Document ID: 10242707Service Bulletin/Repair InstructionsSERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9100186
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryBrake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
Associated Products (7)Associated Documents - July 17, 2023•Document ID: 10242706Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
- Mfr Comm. #:
- 9004433
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryPUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
Associated Products (14)Associated Documents