Nissan Versa Complaints

3,327 consumer complaints on file.

#10515942June 10, 2013
STEERING, SUSPENSION
THE CAR WANDERS WILDLY AT SPEEDS OF 55MPH + AND YOU ARE IN ANOTHER LANE IF THE WIND BLOWS. HAVE BROUGHT TO DEALER, HAD TIRES ROTATED, SUSPENSION CHECKED TIRE PSI MATCHING ETC. IT IS DESIGN FLAW WITH SOME COMPONENT, WHETHER IT BE THE CAR IS SIMPLY TOO LIGHT, OR THE SUSPENSION IS TOO SOFT ETC. THIS IS A SERIOUS SAFETY CONCERN. I HAVE ACTUALLY BEEN PULLED OVER BY STATE TROOPERS FOR "EXCESSIVE WEAVING", WHEN IT WAS WINDY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516024June 10, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE EXHIBITED A CLICKING NOISE WAS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ADVISED TO THE CONTACT THAT THE COIL SPRINGS NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,835. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516085June 10, 2013
SUSPENSION
DRIVING DOWN THE ROAD WE HEARD A LOUD BANG, THEN THE CAR DARTED HARD TO THE LEFT. COULDN'T GO OVER 15 MPH WITHOUT LOUD SCRAPE AND HARD PULL TO LEFT. GARAGE SAID COIL SPRING BROKE IN HALF AND ALMOST PUNCTURED TIRE. NO RUST ON THE SPRING, MECHANIC SAID IT WAS A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515928June 9, 2013
SUSPENSION
AS I WAS DRIVING MY VEHICLE TODAY I NOTICED A CLICKING NOISE IN THE RIGHT FRONT WHEEL AS I TURNED LEFT OR RIGHT. NOTHING APPEARS TO BE LOOSE AND I CAN'T PIN POINT THE ORIGIN OF THE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515508June 6, 2013
POWER TRAIN
I HAD TROUBLE SHIFTING CAR INTO PARK. DASH INDICATOR SAID IT WAS IN PARK . THEN I COULD NOT REMOVE THE IGNITION KEY. I THEN WIGGLED THE KEY IT CAME OUT. AS I WAS GETTING OUT OF THE CAR IT STARTED TO ROLL DOWN HILL. BROUGHT TO MY LOCAL SERVICE STATION AND THEY HAD FOUND THE SHIFTER TO HAVE A BROKEN PIECE OF PLASTIC IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514582May 31, 2013
SUSPENSION
AFTER INVESTIGATING STRANGE NOISE FROM FRONT SUSPENSION AREA, DISCOVERED THAT BOTH LEFT AND RIGHT SIDE COIL SPRINGS WERE BROKEN. ONE BROKEN SPRING END CAME CLOSE TO PUNCTURING TIRE (WHICH HAD TO BE REPLACED). HAVE OWNED MANY CARS OVER MANY YEARS AND NEVER HAD A COIL SPRING BREAK. CAR IS NOT DRIVEN UNDER ANY EXTREME CONDITIONS. COST TO REPLACE SPRINGS AND DAMAGED TIRE WAS NEARLY $1000. NISSAN WILL NOT ACKNOWLEDGE ANY KNOWN PROBLEM WITH VERSA FRONT SPRINGS, BUT NEARLY 50% OF NHTSA COMPLAINTS ON VERSA ARE FOR BROKEN FRONT SPRINGS! IF SPRING HAD PUNCTURED TIRE AT HIGH SPEED, COULD HAVE BEEN DEADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512975May 21, 2013
SUSPENSION, STEERING
I NOTICED THAT THE CAR WAS LEANING TOWARD THE GROUND ON THE DRIVER'S SIDE. I DECIDED TO TAKE IT TO THE DEALERSHIP TO HAVE IT CHECKED OUT. THE CAR WAS BOUNCY ON THE DRIVE TO THE DEALERSHIP. THE TECH LOOKED AT IT AND SAID IT WAS NOT SAFE TO DRIVE BECAUSE THE LEFT FRONT COIL SPRING WAS BROKEN. HE SAID THE BROKEN COIL COULD BREAK THE BRAKE LINE OR PUNCTURE THE TIRE. THE VERSA HAS NEVER BEEN IN AN ACCIDENT, IS ONLY 7000 MILES OVER WARRANTY, AND I CAN'T SEE HOW THE COIL COULD HAVE BROKEN IF THE PART WAS NOT FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513001May 21, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE, THE POWER LOCKS AND ELECTRICAL SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST AND THE BRAKES FAILED WITHOUT WARNING, CAUSING HER TO CRASH INTO A TELEPHONE POLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED HEAD TRAUMA AND BURNS TO THE HANDS. THE PASSENGER SUSTAINED BACK INJURIES, A HEMATOMA AND BRUISING TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,150. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10512657May 18, 2013
SUSPENSION
THE COIL SPRING ON THE FRONT DRIVER SIDE BROKE. IT DROVE FINE THE DAY BEFORE AND WHEN I CAME OUT THE NEXT MORNING AND FOUND IT BROKEN. NO ROUGH ROADS OR UNUSUAL DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512390May 16, 2013
SUSPENSION
SINCE PURCHASE (PRE-OWNED WITH ~28K MILES IN 2/12) CAR MADE POPPING NOISES AROUND BOTH FRONT TIRES WHEN TURNING INTERMITTENTLY. HAD IT LOOKED AT BY LOCAL MECHANIC; COULD NOT FIND ISSUE. 5.10.13 HEARD LOUD POPPING NOISE WHEN CAR WAS JUST SITTING IN DRIVEWAY. THAT EVENING BEGAN TO PULL OUT OF DRIVEWAY TO HORRIBLE GRINDING/SCREECHING NOISE. STOPPED AND PARKED CAR. TOWED CAR TO LOCAL MECHANIC. BROKEN COIL SPRING WAS DIAGNOSED. BEGAN RESEARCHING, THIS PROBLEM IS ALL OVER THE INTERNET WITH OTHERS HAVING THE SAME ISSUES AT VARIOUS YEARS AND MILEAGES OF THE VERSA. NISSAN REGIONAL CONSUMER AFFAIRS OFFICE (KELLY X458169) OFFERED TO REIMBURSE TOW AND SEND A SERVICE CREDIT FOR $125.00 BUT NOT TO ADMIT THAT THERE WAS A LEGITIMATE PROBLEM WITH THIS PART OF THE VEHICLE AND WOULD NOT COVER THE ENTIRE COST OR TO REPLACE THE OTHER ONE, WHICH THE NISSAN DEALER (THAT I HAD TO TOW TO FROM THE OTHER MECHANIC) SUGGESTED. THERE ARE A COUNTLESS PEOPLE THAT HAVE ENDURED THIS DEFECT AND THERE NEEDS TO BE A RECALL/SERVICE COMPLETED TO CHECK ALL COIL SPRINGS. THIS IS DANGEROUS. IF DRIVING AT HIGH SPEEDS IT COULD EASILY SHRED THE TIRE, CAUSE ONE TO LOSE CONTROL, AND HURT/KILL PASSENGERS OR OTHER DRIVERS. NISSAN IS IGNORING THIS ISSUE, NOT TAKING RESPONSIBILITY FOR FAULTY PARTS, AND JUST TRYING TO COVER IT UP BY OFFERING CREDITS. I HAVE A 10 YR OLD HYUNDAI AND A 19 YR OLD FORD AND HAVE NEVER HAD THIS HAPPEN. IT SHOULD NOT BE HAPPENING ON A 3 YR OLD VEHICLE WITH 41K MILES. A FEW (OF MANY) LINKS TO COMPLAINTS: HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/NISSAN/VERSA/SUSPENSION/PROBLEM.ASPX HTTP://WWW.NISSANVERSAFORUMS.COM/BRAKES-SUSPENSION/2743-BROKEN-COIL-SPRINGS.HTML HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/VERSA/FRONT-SUSPENSION-COIL-SPRING-PROBLEMS.PHP HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/VERSA/2009/SUSPENSION/BROKEN_COIL_SPRING.SHTML HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2009/NISSAN/VERSA/SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511566May 12, 2013
STEERING, POWER TRAIN, SUSPENSION, ENGINE AND ENGINE COOLING
THE CAR HAS BEGUN TO MAKE A LOUD METAL CLUNKING SOUND AT THE TOP RIGHT SUSPENSION AS WELL AS WHAT ALMOST SOUNDS LIKE A GRINDING BUT NOT SIMILAR TO THAT OF THE BRAKING SYSTEM. I WAS GOING AROUND A CURVE AT THE TIME. THE SOUND GETS WORSE WHEN GOING DOWN A HILL CHANGING SPEEDS, SWITCHING LANES, ON POT HOLES OR AN UNEVEN SURFACE. I TOOK IT TO A FEW DIFFERENT PLACES AND COULD NOT REPRODUCE THE PROBLEM AT THE TIME. WHILE DRIVING WITH A MORE EXPERIENCED MECHANIC HE WAS ABLE TO DETERMINE THE SOUND TO BE ISOLATED TO THE RIGHT STRUT AND THE LEFT INNER TIE ROD. HE SAID THAT THE STRUTS ARE USUALLY ONLY REPLACED ONCE IN A CARS LIFETIME SO I AM WONDERING WHY IT NEEDS TO BE REPLACED SO SOON. I AM WRITING THE COMPLAINT BECAUSE I THINK THIS HAS BEEN AN ISSUE ALL ALONG. THE CAR NEEDS AN ABNORMAL AMOUNT OF REALIGNMENTS AND BRAKE REPLACEMENTS. WHEN I FIRST RECEIVED THE CAR THE ROTORS AND BRAKES HAD TO BE REPLACED BECAUSE SOMEHOW THEY HAD BEEN INSTALLED BACKWARDS. THE STEERING HAS ALWAYS FELT INSECURE AS WELL AS THE FEELING WHEN PRESSING THE GAS AND THE BRAKES. THE FEELING I HAVE NOW UNDER THE PEDALS WHEN THE SOUND OF THE STRUT MALFUNCTIONING ENGAGES I HAVE FELT ALL ALONG BUT NOT THIS INTENSELY. THERE MAY BE AN ISSUE WITH THE PARTS USED AS I HAVE SPOKEN TO SO MANY NISSAN OWNERS WHO REPORTED THE SAME ISSUE OF STEERING AND EXHAUST SYSTEM ISSUES ON NISSANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511536May 11, 2013
SUSPENSION
I NOTICED A STRANGE NOISE COMING FROM THE FRONT AREA OF MY CAR WHEN I TURNED THE WHEELS OR HIT A BUMP. I TOOK THE CAR IN FOR A SAFETY CHECK AND WAS SHOWN THAT I HAD A BROKEN LEFT FRONT COIL SPRING. UNLESS IT'S DEFECTIVE,I CAN'T BELIEVE THIS SPRING SHOULD BREAK EXCEPT IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511228May 9, 2013
SUSPENSION
MY HUSBAND WAS BACKING OUT OF THE GARAGE AND A PIECE OF THE SUSPENSION COIL (DRIVER SIDE FRONT) FELL OFF FOR NO REASON. MY FOUR YEAR OLD TWINS WERE IN THE BACK IN THEIR CAR SEATS. WE ARE CURRENTLY TOWING IT TO GET IT FIXED. WE CALLED A DEALERSHIP AND THEY SAID ONLY CERTAIN VEHICLES FROM THAT TIME PERIOD ARE COVERED FOR THIS DEFECT. THERE IS A NATIONAL TECHNICAL SERVICE BULLETIN ABOUT IT. OUR CAR IS NOT COVERED (DETERMINED BY DEALERSHIP BY VIN). I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF MY FAMILY WAS NOT IN THE DRIVEWAY BUT INSTEAD DRIVING DOWN THE ROAD WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509962April 29, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ROOF STARTED MELTING AND SMOKE WAS SEEN COMING FROM THE ROOF. A FIRE DID NOT ERUPT. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A MECHANIC FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10509238April 23, 2013
STEERING
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO WANDER OUT OF THE LANE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM AND INFORMED THAT BOTH FRONT AND REAR WHEELS WERE CORRECTLY ALIGNED. THE FAILURE RECURRED WHENEVER TRAVELING 60 MPH AND ABOVE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 115. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509201April 22, 2013
WHEELS, TIRES
MARCH 2012 - TIRE SENSOR LIGHT WENT OFF; ONE SENSOR REPLACED. DECEMBER 2012 - TIRE SENSOR LIGHT WENT OFF, AND LOCAL TIRE SHOP SAID THEIR DIAGNOSTIC SAID SENSORS OK BUT THAT I SHOULD GO TO DEALER. MARCH 2013 - DEALER'S DIAGNOSTIC SAID BOTH REAR SENSORS BAD, BUT LOCAL TIRE SHOP'S DIAGNOSTIC MACHINES SAID ONLY ONE SENSOR BAD (APRIL 2013). ONE SENSOR REPLACED. APRIL 2013 - TIRE SENSOR LIGHT WENT OFF, AND SAME TIRE CHAIN SAID SENSORS WORKING AS PER THEIR DIAGNOSTIC MACHINE. APRIL 2013 - SENSORS RELEARNED, BUT LIGHT WENT OFF WITHIN 1 DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508072April 12, 2013
SUSPENSION, SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I PARKED MY NISSAN VERSA IN A PARKING LOT WHILE I WAS AT WORK ALL DAY. I HADN'T HAD ANY PROBLEMS WITH IT. WHEN I GOT IN TO LEAVE IN THE EVENING AND PUT THE CAR IN DRIVE AND WENT FORWARD A FEW INCHES, I HEARD A HORRIBLE CRUNCHING NOISE LIKE I HIT SOMETHING. WHEN I BACKED UP TO SEE WHAT WAS UNDER MY CAR, I JUST SAW A METAL HORSESHOE SHAPED BROKEN PIECE ON THE GROUND. MY MECHANIC SAYS IT IS A COIL SPRING THAT BROKE. I'VE SEEN MANY COMPLAINTS ABOUT THIS FROM NISSAN VERSA OWNERS. THE BROKEN PART DIDN'T SEEM RUSTY AT ALL. I DON'T KNOW WHY THIS HAPPENED. THE CAR HASN'T BEEN IN AN ACCIDENT. IT SEEMED TO HAPPEN OUT OF THE BLUE. *TR THE DEALER STATED THE REAR COIL SPRING NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507449April 8, 2013
VISIBILITY/WIPER
THE DRIVER SIDE POWER WINDOW GOES DOWN EVERY TIME AS EXPECTED, BUT DOES NOT ALWAYS ROLL UP AS EXPECTED. SOMETIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE THE SWITCH WILL DO ANYTHING AT ALL, SOMETIMES I ONLY HAVE TO WAIT A FEW SECONDS. THE AUTO-UP FUNCTION STOPS WORKING FREQUENTLY, AND THE MOTOR FOR THE POWER WINDOW HAS TO BE RESET FOR IT TO START FUNCTIONING PROPERLY AGAIN. THE DEALERSHIP'S FIX TO THE PROBLEM WAS TO SHOW ME HOW TO RESET THE MOTOR INSTEAD OF ACTUALLY FIXING THE WINDOW. IT'S ESPECIALLY PROBLEMATIC WHEN IT'S RAINING OUTSIDE AND THE WINDOW DECIDES IT'S NOT GOING TO ROLL UP, BUT IT DOES IT IN RAIN OR SHINE, SO I KNOW IT'S NOT A PROBLEM OF THE CONTROLS GETTING DRIPPED ON. I BOUGHT THE CAR PREOWNED WITH 40K MILES ON IT, SO I DON'T KNOW IF THIS HAS ALWAYS BEEN A PROBLEM, OR IF IT STARTED AFTER I PURCHASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507174April 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING 50 MPH SHE WAS UNABLE TO REMEMBER WHAT CAUSED HER TO CRASH INTO A TELEPHONE POLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BRAIN DAMAGE, AND A FRACTURED VERTEBRAE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10505429April 2, 2013
FUEL/PROPULSION SYSTEM
LOST ALL POWER TO VEHICLE WHILE TRAVELING DOWN EXPRESSWAY AT POSTED RATE OF SPEED (65 MPH). NO POWER BUT ALL ELECTRICAL WORKING. ALMOST CAUSED A HORRIFIC ACCIDENT AS I TRIED TO MOVE FROM THE CENTER LANE TO THE ROAD SHOULDER. IT TOOK ABOUT 20 TRIES TO RESTART THE CAR AFTER 45 MINUTES ON THE SIDE OF THE ROAD, BUT THE CAR DID START. I HAVE HAD PROBLEMS STARTING THE CAR INTERMITENTLY. FINALLY TOOK IT IN TO A SHOP AND TOLD THEM MY HISTORY OF FUEL PROBLEM. THEY IDENTIFIED THE PROBLEM AND TOLD ME ABOUT ALL THE INFO ON THE NET ABOUT THIS PROBLEM AND NISSAN NOT RECALLING. MANY REFERENCES TO MOVING VEHICLE FAILURE. COST OF THEW FUEL PUMP IS NEAR $1000. I THINK THIS IS WHY NISSAN IS NOT RECALLING. BUT SOMEONE WILL BE HURT OR KILLED FROM THIS NEGLECT. DID THE RESEARCH ON THIS AND FOUND THAT THE FUEL PUMP ON THIS AND OTHER NISSANS HAVE FAILED SINCE DAY ONE. TOO MUCH INFORMATION ON THIS ON MESSAGE BOARDS. NISSAN ISSUED A TSB BUT IS DOING NOTHING ABOUT THE PROTECTING THE DRIVER, PASSENGERS, OR THE DRIVING PUBLIC FROM THIS FAILURE THAT CAN HAPPEN AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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