Nissan Versa Complaints

3,327 consumer complaints on file.

#10927871November 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ THE CONSUMER STATED THE AIR BAG LIGHT IS CURRENTLY FLASHING. UPDATED 02/14/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927463November 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927123November 21, 2016
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS ACTIVATED, BUT FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A PIN IN THE HORN FRACTURED AND THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927184November 21, 2016
SERVICE BRAKES
I WAS APPROACHING A STOP LIGHT. AS I APPROACHED THE STOP LIGHT I BEGAN TO GRADUALLY APPLY THE BRAKES TO SLOW DOWN, BUT THE PEDAL WENT TO THE FLOOR AND THE BRAKES DID NOT ENGAGE. THE PEDAL FELT LIKE NORMAL RESISTANCE WAS THERE WHEN PUSHING ON IT WITH MY FOOT, BUT THE BRAKES DID NOT WORK TO SLOW THE VEHICLE. I QUICKLY REMOVED MY FOOT FROM THE BRAKE, LOOKED AT MY FEET TO MAKE SURE I WAS ON THE BRAKE, THEN SLAMMED THE BRAKES AND THE PEDAL ONCE AGAIN WENT TO THE FLOOR. WHILE MY FOOT WAS STILL ON THE BRAKE THE BRAKES ENGAGED AND LOCKED UP ABOUT 2 TO 3 SECONDS AFTER SLAMMING ON THE BRAKES. ONCE I REALIZED THE BRAKES WEREN'T WORKING I DID NOT HAVE TIME TO AVOID HITTING THE CAR IN FRONT OF ME AND I REAR-ENDED THEM. AS I FOLLOWED THE VEHICLE THAT I HIT TO PULL TO THE SIDE OF THE ROAD, THE BRAKES STILL WERE NOT WORKING PROPERLY. WHEN PUSHING ON THE BRAKE PEDAL IT WOULD ENGAGE, BUT NOT WITH THE NORMAL LEVEL OF RESISTANCE. BY THE TIME I ARRIVED AT THE LOCATION WE WERE GOING TO PULL OVER AT THE BRAKES WERE WORKING NORMALLY. WE CONTACTED NISSAN CONSUMER AFFAIRS ABOUT THE INCIDENT AND THEY SAID THEY WOULD NOT CONDUCT AN INVESTIGATION UNLESS THE CAR WAS INSPECTED BY A DEALERSHIP. THE DEALERSHIP INSPECTED IT AND SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. WE CHECKED BACK WITH NISSAN CONSUMER AFFAIRS AND THEY SAID THEY WOULD NOT MOVE FORWARD WITH AN INVESTIGATION AND WOULD NOT DO ANYTHING UNLESS A RECALL WAS ISSUED. THE DEALERSHIP TOLD US THAT THE VEHICLE SUSTAINED OVER $6,000 WORTH OF DAMAGE AND THAT THE FRAME IS DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10927086November 20, 2016
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
NISSAN ISSUED A RECALL NHTSA RECALL 16V-349 RECEIVED BY ME 7/26/16 WHEREIN THEY STATED THAT "THE FRONT PASSENGER AIR BAG INFLATOR HOUSING COULD RUPTURE AND DEPLOY ABNORMALLY RESULTING IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." NISSAN FURTHER ADVISED "DO NOT ALLOW PASSENGERS TO RIDE IN THE PASSENGER SEAT", WHICH HAS CAUSED A LENGTHY UNDUE HARDSHIP ON VERSA OWNERS. WHEN I CALLED ON 8/24/16, DIANA INFORMED ME THE PART WOULD BE IN BY THE END OF SEPTEMBER OR BEGINNING OF OCTOBER. THAT DID NOT HAPPEN. I THEN CALLED AGAIN ON 10/28/16, WHEN MELODIE INFORMED ME THAT THE PARTS WOULD NOT BE IN UNTIL JANUARY 2017. MY REQUEST FOR A NISSAN RENTAL WAS REFUSED, WHICH WAS NOT RIGHT CONSIDERING THE INCONVENIENCE I HAVE EXPERIENCED, NOT USING MY CAR TO ITS FULLEST CAPACITY AND ALWAYS WITH THE FEAR OF FLYING FRAGMENTS SHOULD THE HOUSING RUPTURE. MY CALL TO SHEILA IN THE CONSUMER AFFAIRS DEPT. ON 11/19/16 YIELDED THE EXACT RESULT AS BEFORE- THE PARTS WOULD NOT BE IN UNTIL JANUARY 2016. NISSAN NEEDS TO COMPLETE THE NECESSARY REPAIRS AS SOON AS POSSIBLE OR PROVIDE THE AFFECTED OWNERS WITH CAR RENTALS. IT IS LONG OVERDUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926639November 17, 2016
AIR BAGS
TAKATA RECALL - MY CHIEF COMPLAINT IS THAT I HAVE SO MANY RECALL NOTICES FOR BOTH MY NISSAN VEHICLES THIS ONE WENT UNNOTICED FOR SEVERAL WEEKS. I LIVE IN A HIGH HUMIDITY AREA SO I ASSUME WE ARE AT RISK. THE RECALL NOTICE SHOULD HAVE INCLUDED A VOUCHER FOR A RENTAL. THIS SHOULD BE THE LAW. I THINK IT IS ABSURD THAT I HAVE A CAR THAT SEATS 4-5, BUT NOW I CAN ONLY RIDE 3. WE CARPOOL SEVERAL GIRLS TO SCHOOL, SO THIS HAS BEEN A MAJOR INCONVENIENCE. THE NISSAN CORPORATION AND THE DEALER (BILL HOOD) AGREED TO PROVIDE A RENTAL. THEN THEY ARGUED (THROUGH ME) ABOUT WHO WAS GOING TO PAY FOR IT. SEVERAL WEEKS WENT BY AS THEY BICKERED. FINALLY THEY COULD NOT AGREE TO PAY FOR A RENTAL SAID "NEVER MIND." I WAS APPALLED AT THE DELAY, THE GAMES THEY PLAYED, THEN THE FINAL DECISION TO NOT SUPPLY A RENTAL AFTER THEY PROMISED THEY WOULD. I FEEL THIS WAS A TACTIC TO DELAY THINGS UNTIL THEY GOT THE PARTS "AT THE END OF SEPTEMBER". YET HERE WE ARE IN NOVEMBER WITH NO FIX IN SIGHT. THIS HAS BEEN QUITE A HARDSHIP DUE TO OUR CARPOOL SITUATION. I ALSO THINK IT IS REDICULOUS THAT THE INFO ABOUT "DEATH OR SERIOUS INJURY" WAS NOT IN BOLD PRINT ON THE CARD, LIKE OTHER INFO WAS. WHEN I MENTIONED THIS TO THE NISSAN REP (SUMMER WAS HER NAME), SHE SAID "THE CARD SAYS WHAT?" SHE HAD NO CLUE OF WHAT THE RECALL CARD STATED. NISSAN'S HELP, OR LACK THERE OF, WAS LAUGHABLE. PLEASE HELP US GET A RENTAL (PAID FOR BY THE OFFENDING COMPANY OR DEALER) OR THE PARTS WE NEED. I PAID FOR A CAR THAT SEATS 4. THANKS! (*UNHAPPY NISSAN OWNING FAMILY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925809November 16, 2016
AIR BAGS
2009 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AN UNPROFESSIONAL RESPONSE FROM SERVICE MANAGER AND UNREASONABLE AMOUNT OF TIME FOR DEALERSHIP TO INSPECT VEHICLE AIRBAG SITUATION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925715November 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. THE CONTACT STATED THAT BRAKE PEDAL FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS UNABLE TO START THE VEHICLE WITH THE PUSH TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925765November 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT WAS NOT ACCELERATING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE POWER TRAIN FAILED. THE FAILURE MILEAGE WAS 107,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925976November 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925606November 12, 2016
STRUCTURE:BODY, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
OUR CAR WAS TRAVELING IN A VERY SLOW SPEED ON AN ON-RAMP OF INTERCHANGE FROM FREEWAY 110 NORTH BOUND TO 105 WEST BOUND IN LOS ANGELES COUNTY. THE TRAFFIC FLOW WAS IN A VERY SLOW MOVING FASHION. SINCE IT WAS AN UPHILL ON RAMP, I HAD TO STEP ON THE GAS PEDAL SLIGHTLY TO KEEP THE CAR MOVING AT A SLOW BUT STEADY SPEED. AS THE TRAFFIC GOT SLOWER, I GENTLY STEPPED ON THE BRAKE TO SLOW DOWN THE CAR. WHILE I WAS HOLDING DOWN THE BRAKE PEDAL, SUDDENLY I HEARD A "CLUNK" NOISE AND FELT A VIBRATION. AT THIS POINT, THE CAR STARTED MOVING ON ITS OWN WITHOUT A SIGN OF SLOWING DOWN. I IMMEDIATELY TRIED TO STEP ON BRAKE WITH FULL FORCE BUT FELT THE BRAKE HAVING NO PRESSURE AT ALL. AS THE CAR CONTINUED TO MOVE FORWARD WITH UNCONTROLLED SPEED, THE ONLY THING I COULD DO AT THAT MOMENT WAS TO VEER THE CAR TOWARDS THE RIGHT EDGE TO AVOID DIRECT IMPACT WITH THE FRONT CAR. BY READING THE OWNER'S MANUAL, I BELIEVED THE ANTI-LOCK BRAKING SYSTEM FUNCTION WAS BEING ERRONEOUSLY ACTIVATED AT THE TIME OF THE INCIDENT SINCE THE DRY AND NON-SLIPPERY ROAD CONDITION DID NOT WARRANT SUCH ACTIVATION. AND WHAT MADE THINGS EVEN WORSE WAS, FOR WHATEVER THE REASON, THE CAR WAS MOVING ON ITS OWN IN AN UNCONTROLLED SPEED WHILE THE BREAK PEDAL WAS COMPLETELY LOSING THE PRESSURE DUE TO THE ABS ACTIVATION. THIS VEHICLE WAS BEING RECALLED AND SERVICED FOR SUDDEN ACCELERATION SAFETY CONCERN DUE TO THE LOWER PANEL TRIM DESIGN IN AUGUST. THE LIABILITY INSURANCE CLAIM WAS FILED FOR THE ACCIDENT. THE MILEAGE WAS 8740 AT THE TIME OF ACCIDENT. PHOTOS OF THE ACCIDENT SCENE ARE ATTACHED AND ALONG WITH OTHER DOCUMENTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925401November 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925043November 8, 2016
SERVICE BRAKES
WHILE DRIVING AT 55 MPH, NEEDED TO BRAKE IN ORDER TO AVOID AN ACCIDENT. THERE WAS NOT ENOUGH ROOM TO SWITCH FOOT QUICKLY FROM GAS TO BRAKE PEDAL. REAR ENDED THE CAR IN FRONT OF ME AND TOTALED MY NISSAN VERSA. AN EMERGENCY ROOM VISIT WAS NECESSARY. WE LEARNED ABOUT THE RECALL LAST WEEK THROUGH A MAILING TO OUR HOUSE. WE BOUGHT THE CAR 'USED' THROUGH CAR MAX, SO IT TOOK AWHILE FOR THE RECALL NOTICE TO FIND US.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10925079November 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924903November 7, 2016
AIR BAGS
TAKATA RECALL DATE OF 5-23-2016. HAVE NOT RECEIVED NOTICE TO HAVE PASSENGER-SIDE AIRBAG REPLACE. HAVE CALLED LOCAL DEALERS AND ALL SAY SAME THING. "MAYBE THE REPLACEMENT PART WILL COME IN NEXT MONTH. CALL US THEN." AFTER MANY CALL TO VARIOUS DEALERSHIPS, NOTHING HAS BEEN DONE TO FIX MY PROBLEM. WIFE MUST SIT IN BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924072November 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN VERSA. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO A VEHICLE THAT RAN THROUGH A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED AT A LATER DATE BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,649.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10924085November 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
WHEN DRIVING THE CAR AT SPEEDS 40MPH AND ABOVE, THE CAR DOES NOT STAY IN THE LANE. THIS CAR IS CONTINUOUSLY PULLING TO THE LEFT OUT OF THE LANE TOWARDS CARS IN THE MIDDLE LANE, WITH NO CONTROL TO CORRECT, THEN PUSHED TO THE RIGHT OUT OF LANE, BACK AND FORTH MY WHOLE RIDE WITH NO SUBSIDING. THE ISSUE AT TIMES ESCALATES BY GETTING OUT OF CONTROL WHILE DRIVING STRAIGHT ON ANY ROAD, GOING BACK AND FORTH LEFT TO RIGHT VERY FAST AND SHORT BY ITSELF WITH THE STEERING WHEEL CENTERED. FOR THIS ISSUE I'M NEEDING TO WAIT FOR THE CORRECTION AND SLOW DOWN THE CAR. THE FRONT TIRES ARE CONTINUOUSLY GETTING THROWN OUT OF ALIGNMENT AS SOON AS I DRIVE IT FOLLOWING SERVICING. I HAVE HAD 4 SERVICE APPOINTMENTS FOR ALIGNMENTS AND BALANCING WITHIN A 2 WEEK TIME FRAME, REPLACED TIRES, AND BROUGHT TO NISSAN DIRECTLY FOR A DIAGNOSIS WITH NO CHANGE TO THIS SAFETY ISSUE. I DO NOT BELIEVE THE ALIGNMENT IS THE ROOT CAUSE OF THIS SAFETY PROBLEM. IN ADDITION, WHEN A CAR OR ANY VEHICLE DRIVES BY MY CAR ON ANY ROAD, MORE SEVERE ON THE HIGHWAY, MY CAR IS PUSHED ACROSS MY LANE AND THERE IS NO WINDY CONDITIONS. THIS DOES OCCUR ON THE HIGHWAY AND LOCAL STREETS. IT IS ALSO APPARENTLY VISIBLE TO OTHER DRIVERS AS I SEE CARS FROM BEHIND ME MOVE TO THE MIDDLE LANE, SPEED UP AND PASS ME IN THE FAR LEFT OF THEIR LANE, THEN CUT ME OFF. I DO NOT BELIEVE AGAIN THAT THIS IS A WHEEL ISSUE, AND I DO NOT KNOW WHAT IS THE ROOT CAUSE OF THIS IS HOWEVER WHAT I DO KNOW IS THAT IT IS NOT SAFE FOR MYSELF OR OTHERS ON THE ROAD. I HAVE AN OPENED COMPLAINT WITH NISSAN CONSUMER AFFAIRS AND SO FAR THEIR RESPONSE HAS BEEN, GO BACK TO NISSAN FOR ANOTHER ALIGNMENT, TO WHICH I HAVE HAD SEVERAL ALREADY WITH NO CHANGE TO THE ROOT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923771November 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. UPDATED 7/2/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923901November 2, 2016
AIR BAGS
NISSAN DEALER "CLAY COOLEY" AUSTIN TX HAS NOT RESPONDED TO REQUEST FOR AIRBAG RECALL NHTSA RECALL 16V-349 . I HAVE BEEN WAITING FOR 4 MONTHS FOR REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920520November 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 12/28/16 *BF UPDATED 01/04/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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