Nissan Murano Complaints

5,967 consumer complaints on file.

#11339157July 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE VEHICLE FROM CRASHING INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO ANDERSON NISSAN (6555 E STATE ST, ROCKFORD, IL 61108), WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338742July 11, 2020
UNKNOWN OR OTHER
CAR STALLS OUT WITHOUT WARNING. I HAVE LOST BRAKE AND POWER STEERING. CAN CAUSE A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338613July 10, 2020
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BRAKES AND BATTERY WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338327July 9, 2020
ELECTRICAL SYSTEM, SEAT BELTS, UNKNOWN OR OTHER
THE VEHICLE KEEPS DYING WHEN I PUT IT IN DRIVE, IT AUTOMATICALLY DYES OUT. I HAVE THE ALERTNATOR REPLACE AND IT KEEPS DYING OUT. I ALREADY SPEND CLOSE TO 487.00 FOR THE PEICE, GETTING IT TOWED TO THE SHOP AND GETTING IT FIX. THE ALTERNATOR STILL DIES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338391July 9, 2020
SERVICE BRAKES
BRAKE PEDAL GOES TO THE FLOOR BEFORE CAR WILL STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338430July 9, 2020
POWER TRAIN
I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338251July 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
MY 2004 NISSAN MURANO JERKS TO THE LEFT SIDE AS YOU GIVE IT GAS AND DRIVING. IT JUST JERKS ON IT'S OWN AND HEADS IN THE DIRECTION OF ANYTHING OR OBJECT THAT'S ON THE PASSENGER SIDE. I HAD A BROKEN MOTOR MOUNT AND TOLD THAT WAS ALL IT WAS AND BY REPLACING IT THAT IT WOULD STOP DOING THE JERKING. I CHANGED THE MOTOR MOUNT, WHICH NEEDED REPLACED ANYWAY, BUT IT DIDN'T CORRECT THE PROBLEM. THIS IS VERY DANGEROUS AS IT CAN PUT YOU INTO ANOTHER CAR, DITCH, TREE, ETC.. I'VE SENT THIS PROBLEM IN BEFORE AND I'VE HAD NO RESPONSE. THIS ISSUE NEEDS TO BE ADDRESSED!!! I HAVE 2 SMALL CHILDREN IN MY CAR ALOT OF THE TIME AND IT'S TOO DANGEROUS TO EVEN PUT THEIR LIVES, MY LIFE, AND OTHER CARS IN THE WAY OF THIS HAZARD. I COULD KILL MULTIPLE INNOCENT PEOPLE BY DRIVING MY CAR. I PURCHASED THIS CAR USED ABOUT A YEAR AGO AND THE PROBLEM HAS ONLY GOTTEN WORSE. I'VE CHECKED FOR RECALLS AND THERE'S NOT A RECALL FOR THIS PREVIOUS CAUSE. IT DOES IT ALL THE TIME ON ANY ROAD. CAN YOU PLEASE LOOK INTO THIS SITUATION FOR ME? IT HAS DONE THIS SINCE I PURCHASED THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337891July 7, 2020
AIR BAGS, SEATS
DRIVERS SEATS ARE BROKEN ON A LOT OF MURANOS. COMPLAINTS ON LINE ALL YEARS. AIRBAG LIGHT WON'T GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337918July 7, 2020
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO RECEIVE AN UNKNOWN REPAIR, AND WAS INFORMED THAT THE THERE WAS SEVERE CORROSION TO THE SUBFRAME OF THE VEHICLE. THE CONTACT STATED THAT DUE TO THE FAILURE, THE REAR WHEELS WERE TURNED INWARD. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338096July 7, 2020
UNKNOWN OR OTHER
A FRIEND BROUGHT THIS TO MY ATTENTION JULY 2, 2020. VEHICLE'S CATCHING FIRE, GOING UP IN FLAMES, TERRIFIED TO DRIVE MY CAR. I SENT THIS MESSAGE TO NISSAN VIA EMAIL, ALL SOCIAL MEDIA AND DIRECT MESSAGING AND WAS TOLD SOMEONE WOULD CONTACT ME BUT I HAVE NOT HEARD FROM ANYONE. I WAS GIVEN A CASE NUMBER I HAVE SINCE MOVE MY CAR PARKED IN FRONT OF THE HOUSE PHONE ON THE STREET BECAUSE WE DO HAVE OXYGEN IN THE HOUSE FOR MY MOTHER WHOSE ON HOSPICE AND I'M ON DISABILITY. SEE ATTACHMENT IMAGE OF RESPONSE FROM NISSANUSA VIA MESSENGER ON FACEBOOK. I HAVEN'T RECEIVED ANYTHING REGARDING THIS RECALL AND MY CAR IS PARKED IN THE GARAGE.VIN [XXX] THIS IS TERRIFYING, MY DAUGHTER'S ROOM IS ON THAT SIDE OF THE HOUSE AND I HAVE AN 86 YR MOTHER WITH DEMENTIA AND MY OWN MEDICAL ISSUES. I CHOSE THIS CAR FOR THE LEG ROOM AND TO TRANSPORT MY MOM. IT WAS PURCHASED FROM CENTRAL AUTOHAUS, RICHARDSON, TEXAS. PLEASE CLICK ON THE LINK AND READ IT. HTTPS://WWW.CLICK2HOUSTON.COM/CONSUMER/2020/07/02/NEARLY-400000-VEHICLES-ON-THE-ROAD-COULD-CATCH-FIRE-AND-THERE-IS-NO-FIX-FOR-THE-PROBLEM/ WATCH "NISSAN MURANO OWNERS SAYS MANUFACTURER HAS BEEN UNHELPFUL AFTER VEHICLES CATCH FIRE" ON YOUTUBE HTTPS://YOUTU.BE/SOAGQPC5M_E INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337552July 5, 2020
VISIBILITY/WIPER
BROKEN SUNVISOR,WILL NOT STAY UP,BLOCKS VISION.BOTH DRIVER SIDE AND PASSANGER SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337446July 4, 2020
UNKNOWN OR OTHER
THE DRIVE'S SIDE SUN VISOR KEEPS FLOPPING DOWN, BLOCKING DRIVING VIEW. IT HAPPENS WHEN THE VEHICLE IS IN MOTION ON ANY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337337July 3, 2020
UNKNOWN OR OTHER
AS I SEEN IN RECENT RECALLS, MY TIRE LIGHT STAYS ON AFTER THE CAR STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337390July 3, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, UNKNOWN OR OTHER
THE SUNROOF EXPLODED TODAY WHILE I WAS DRIVING ON THE HIGHWAY. IT MADE A LOUD BANG NOISE AND SHATTERED. IT SCARED ME. THANK GOODNESS I HAD THE COVER CLOSED SO NONE OF THE GLASS CAME IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337135July 2, 2020
SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AT APPROX 35 MPH WHEN I PRESSED ON THE BRAKES THEY WENT TO THE FLOOR. I PULLED OVER ON THE SHOULDER TO PREVENT A COLLISION. AFTER PRESSING ON THE BRAKES AGAIN THEY BEGAN TO FUNCTION PROPERLY. I WAS HEADED TO PICK UP MY GRAND BABIES. ( THANK GOD THEY WERE NOT IN THE VEHICLE) AFTER TURNING THE VEHICLE AROUND TO HEAD HOME. THE BRAKES MALFUNCTION AGAIN. THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE MY MURANO IN THE DRIVEWAY. I REFUSE TO DRIVE IT UNTIL IT'S FIXED. THE PART RUNS AROUND 2000.00. THIS IS CRAZY. I'M STILL PAYING FOR THE VEHICLE AND I CAN'T EVEN DRIVE IT. HAD TO BARROW ANOTHER VEHICLE JUST TO GET TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331931July 1, 2020
VEHICLE SPEED CONTROL
NORMAL DRIVING AT ANY SPEED AT ANY TIME A WARNING WILL BEEP AND SHOW THE COLLISION LIGHT AND A DISPLAY WILL READ "UNAVAILABLE FRONT RADAR OBSTRUCTION" IT HAPPENS AS EARLY AS A FEW HUNDRED FEET OF DRIVING UP TO A FEW MILES. WHEN THIS HAPPENS THE CRUISE CONTROL WILL DISENGUAGE WHILE DRIVING OR NOT WORK AT ALL AND THE DISTANCE SENSOR QUITS MAKING THE CAR NOT SLOW DOWN BEHIND OTHER VEHICLES. THE CAR WILL JUST START SLOWING DOWN ON THE INTERSTATE WHEN THIS WARNING ACTIVATES FOR NO REASON IF THE CRUISE IS ON AND BEING USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331965July 1, 2020
STRUCTURE:BODY
RUSTED SUB FRAME STATIONARY I NOTICE IT WHEN REPLACING REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331860June 30, 2020
SERVICE BRAKES
SEVERAL MONTHS AGO, WE DROVE OVER A BIG DIP IN THE ROAD. AS WE CAME UPON A STOP SIGN JUST PAST THE DIP, THE BRAKES WENT ALL THE WAY TO THE FLOOR BEFORE COMING TO A STOP. THE BRAKES CONTINUED TO PUSH TO THE FLOOR FOR SEVERAL DAYS AFTERWARDS BEFORE FINALLY GOING BACK TO NORMAL. A COUPLE OF MONTHS LATER, THE SAME PROBLEM HAPPENED AFTER GOING OVER A BUMP. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST SEVERAL MONTHS. HOWEVER, THE LAST TIME IT HAPPENED, THE BRAKES NEVER GOT BETTER. I TOOK MY MURANO TO A BRAKE MECHANIC. THEY DID DIAGNOSTIC TESTING WHICH SHOWED THE LEFT FRONT AND RIGHT REAR ARE NOT COMPRESSING. THEY BELIEVE THE PROBLEM IS A FAULTY HYDRAULIC CONTROL UNIT. THE 2009 MURANO WAS RECALLED FOR THIS SAME ISSUE. THE 2011'S SHOULD BE ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331458June 29, 2020
ELECTRICAL SYSTEM, STEERING
WHILE OPERATING MY VEHICLE ON 6/27/2020 AFTER 1HR OF DRIVING THE CAR STEERING WHEEL WOULD NOT TURN ALMOST CAUSING AN ACCIDENT. I HAD TO STOP THE CAR PUT IN IT PARK, TURN THE CAR OFF AND THEN BACK ON. WHEN I TRIED TO TURN THE CAR ON AND IT HESITATED THEN TURN OVER. I THEN PROCEEDED TO TURN THE CORNER AND THE CHECK ENGINE LIGHT CAME ON. THIS IS THE 2ND TIME THIS HAS HAPPENED AND WHEN I TOOK CAR TO CAR SHOP. THE CODE WAS P0340, CAM SHAFT POSITION. I REPLACE THE CAM SHAFT AFTER THIS HAPPENED THE FIRST TIME. NOW THIS HAS HAPPENED AGAIN, ALMOST CAUSING ME TO HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331015June 26, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS MOON ROOF EXPLODED WITHOUT IMPACT. THE MOON ROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO THE LOCAL GLASS REPAIR FACILITY TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano