Nissan Murano Complaints

5,967 consumer complaints on file.

#11343804August 7, 2020
STRUCTURE:BODY
MY REAR CRADLE SUBFRAME CROSSMEMBER BOLTS ARE RUSTED AND HAVE SNAPED WHILE DRIVING DOWN THE HIGHWAY AT 60MPH I WAS LUCKY ENOUGH THAT I HEARD IT POP AND PULLED OVER, THE METAL USED ON THE REAR CRADLE WAS POORLY MADE AND IS A HIGH DANGER RISK IF I WOULD HAVE PULLED OVER IT WOULD HAVE CAUSED A REALLY BAD ACCIDENT FOR MYSELF AND OTHERS THIS ISSUE NEEDS ADDRESSED HAVE SPOKEN WITH OTHER WHO OWN THIS SAME VEHICLE AND THEY ALL ARE HAVING THE SET ISSUE WITH THE REAR CRADLE SUBFRAME CROSSMEMBER THEY ARE RUSTING OUT SOME DOESN'T HAVE KNOWLEDGE OF THIS AND ARE DRIVING THIS NEEDS TO BE ADDRESSED ASAP. THIS VEHICLE WAS IN MOTION ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343854August 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN DRESSING THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO REPSOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS TOWED TO UNKNOWN LOCAL DEALER WHERE HE HAD THE TRANSMISSION REPAIRED. THE CONTACT STATED ON AUGUST 6, 2020 WHILE DRIVING 65 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND THE RPM ROSE RAPIDLY. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE CONTINUED DRIVING TO A NEARBY GAS STATION. THE CONTACT STATED HE WAS ABLE TO RESTART THE VEHICLE AND WHEN HE SHIFTED TO REVERSE, THE RPM WAS NOT FUNCTIONING. THE CONTACT STATED HE THEN SHIFTED TO DRIVE AND THE VEHICLE BEGAN TO WORK PROPERLY. THE CONTACT STATED HE DROVE TO HIS RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER NISSAN OF DEARBORN LOCATED AT 24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200, AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD BEEN DIAGNOSED AND TRANSMISSION REPLACED WITH NEW ONE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343224August 4, 2020
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHEN THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND SHE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 188,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343178August 4, 2020
POWER TRAIN
AUG 2019 AT 61K MILES CVT TRANSMISSION WENT OUT. FOUGHT WITH NISSAN TO REPAIR OF WHICH THEY REPLACED. NOW, AUG 2020 AT 69K, CAR FEELS LIKE IT GOES OVER 'RUMBLE STRIPS' WHEN COMING OUT OF A TIGHT TURN (I.E. BACKING OUT OF DRIVEWAY OR PARKING SPOT). NISSAN NORTH CANNOT FIND OR FIX ISSUE. NO IDEA WHAT TO DO BUT FEEL SAFETY CAN BE COMPROMISED DUE TO VEHICLE HISTORY. INDEPENDENT MECHANIC DID STATE I HAVE A TRANSMISSION FLUID LEAK. HE IS FURTHER INVESTIGATING ISSUE BUT NO REPAIR HAS BEEN MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343039August 3, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR DOOR HATCH INOPERATIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342722August 1, 2020
AIR BAGS
AIRBAG WARNING LIGHT ON DASHBOARD STARTED BLINKING AND WILL NOT STOP. TOOK 2009 MURANO TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSORS WAS MALFUNCTIONING AND I WOULD HAVE TO REPLACE MY ENTIRE PASSENGER SEAT TO FIX IT, AT A COST OF OVER $5,000. THE MAKE, MODEL AND YEAR OF MY VEHICLE IS INCLUDED IN THE NHTSA CAMPAIGN 08V521000, WHICH HIGHLIGHTS THIS IDENTICAL PROBLEM YET MY VIN IS NOT INCLUDED IN THE RECALL. HOW CAN THIS BE? NISSAN SHOULD COVER THIS SEVERE SAFETY FAILURE THAT IS HAPPENING TO A LOT OF 2009 MURANOS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 80,000 MILES. VEHICLE NO LONGER FEELS SAFE TO DRIVE AND REPAIR COST IS PROHIBITIVELY HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342496July 31, 2020
SEATS
GOT INTO THE VEHICAL. WHILE ADJUSTING THE SEAT AND LEANING BACK, THE SEAT SLUMPED BACK AND TO THE LEFT. IT WOBBLES NOW. I FEEL IT IS UNSAFE TO DRIVE BECAUSE THE SEAT IS NOT SOLID AND SHIFTS AROUND AS I DRIVE. MY WIFE IS DISABLED AND I AM A DISABLED MARINE COMBAT VETERAN. WE CANNOT AFFORD A NEW VEHICLE OR TO REPLACE WITH A NEW SEAT. MANUFACTURER SHOULD REPLACE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342522July 31, 2020
UNKNOWN OR OTHER
CVT TRANSMISSION HAS BAD HESITATION AND HEAVY BANG WHEN SHIFTING INTO DRIVE. THEY WANT $5,000 TO REPLACE THE WHOLE UNIT! I HAVE BEEN GETTING AROUND THE ISSUE BY SHIFTING INTO NEUTRAL THEN GIVING THE ENGINE A KICK AND SLIDING IT INTO DRIVE NICE AND SMOOTH. AIN'T GOING TO FLY FOR RESALE. JUST NEEDED TO REPORT THIS ISSUE WITH YOU. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342626July 31, 2020
POWER TRAIN
CAR LOSES POWER AND DOES NOT ACCELERATE. AFTER A FEW MINUTES IT WILL START AND DRIVE BUT WILL EVENTUALLY START HAVING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342323July 30, 2020
UNKNOWN OR OTHER
I PURCHASED THIS USED VEHICLE ON 4/4/20 AND DURING A TEST DRIVE THE UNAVAILABLE FRONT RADAR OBSTRUCTION CAME ON AND THEY STATED IT WAS BECAUSE WE WERE CLOSE TO OTHER CARS. THE SENSOR KEPT GOING OFF WITH NOTHING AROUND WHILE DRIVING SO TOOK IT TO LOCAL NISSIAN DEALER AND THEY DIAGNOSED IT AS A BAD SENSOR WHICH IS ABOUT $1400 TO REPAIR. ASKED NISSIAN TO PAY AS A GOODWILL GESTURE AND THEY DENIED IT. I PURCHASED AN EXTENDED WARRANTY WHICH WILL NOT COVER IT. AS EXPLAINED TO THE SELLING DEALERSHIP AND NISSIAN CORPORATE THIS IS A SAFETY HAZARD AND I SHOULD NOT BE HELD RESPONSIBLE FOR REPAIRING THE SENSOR. WHENEVER THE CAR IS IN MOTION THE SENSOR GOES OFF..ABOUT 8-10 DURING A 12 MILE TRIP. I NEED HELP WITH THIS SENSOR. THE SELLING DEALERSHIP KNEW THIS WAS FAULTY AND SO DOES NISSIAN AND NO ONE WILL HELP. THIS IS PLACING MY LIFE AND OTHER DRIVERS AT RISK. PLEASE HELP....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342439July 30, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE HAS HAD TO HAVE MOTOR IN THE ENGINE REPLACE. THE CVT TRANSMISSION COMPLETELY STOPPED WORKING CAUSING THE VEHICLE TO STALL AND BREAK DOWN WHILE DRIVING ON THE HIGHWAY. THE ELECTRICAL IN THE CAR WENT OUT AND THE CAR IS NO LONGER ABLE TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341965July 28, 2020
POWER TRAIN
TRANSFER CASE IS LEAKING. KNOWN DEFECT IN NISSAN MURANOS. THE DEALERSHIP RESEALED THE TRANSFER CASE THE FIRST TIME ($2000 +). TWO WEEKS LATER IT STARTED LAKING AGAIN. THEY FIXED IT FOR FREE UNDER REPAIR WARRANTY. TWO MORE WEEKS LATER, THEY ARE SAYING I NEED A NEW TRANSFER CASE WHICH WILL COST $4000. NISSAN NEEDS TO TAKE ACCOUNTABILITY FOR MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341571July 27, 2020
UNKNOWN OR OTHER
THE SUN VISOR HAS MADE A POPPING NOISE WHEN CLOSING IT FROM THE FIRST DAY I PURCHASED THE VEHICLE. YESTERDAY THE SUN VISOR COMPLETELY BROKE AND NOW IT WILL NOT STAY UP IN THE CLOSED POSITION. THIS ISSUE IS CAUSING A SAFETY ISSUE SINCE IT OBSCURES MY VISION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341389July 24, 2020
SERVICE BRAKES
NISSAN PREFORMED WORK ON THIS VEHICLE FOR RECALL # RECALL 18V916000. A YEAR LATER THE SAME EXACT PROBLEM OCCURRED AND NISSAN SAYS WE ARE NOW RESPONSIBLE FOR THE BILL BECAUSE THEY ONLY HAVE TO ATTEMPT TO FIX RECALLS ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340489July 20, 2020
POWER TRAIN
THE STEPPER MOTOR KEEPS GOING WHEN YOUR DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339921July 17, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE SAFETY INSPECTION DUE TO BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKE MASTER CYLINDER WAS REPLACED HOWEVER, THE VEHICLE FAILED A SECOND INSPECTION. THE CONTACT WAS INFORMED BY THE INSPECTOR THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452) AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339726July 16, 2020
SUSPENSION
REAR STABILIZER BAR BROKE OFF THE REAR DRIVERS SIDE. UPON TAKING IT TO A MECHANIC IT WAS DISCOVERED THAT THE REAR CRADLES WERE ERODED TO THE POINT OF FAILURE. IT WAS DETERMINED TO BE A DRIVING HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339372July 14, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD BOTH REGULAR AND ADAPTIVE CRUISE CONTROL. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS SET AS 70 MPH, GOING DOWN THE HILL, THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THE CONTACT STATED THAT EVEN WHEN THE INDICATOR FLASHED, SHOWING THAT THE VEHICLE WAS GOING FAST, THE VEHICLE DID NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE MEARS NISSAN DEALER, LOCATED AT: 4825 TUSCARAWAS ST W, CANTON, OH 44708 WHERE THE TECHNICIAN ROAD TESTED THE VEHICLE AND STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE AND OF THE FAILURE AND STATED THAT THE DEALER CONFIRMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,370. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338973July 13, 2020
ELECTRICAL SYSTEM
THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339057July 13, 2020
UNKNOWN OR OTHER
BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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