Nissan Murano Complaints

5,967 consumer complaints on file.

#11376848November 28, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WHY THE LIGHT WAS COMING ON AND GOING OFF, OR PROVIDE ME WITH OPTIONS. AS I LEFT THE DEALERSHIP TO GO TO A DOCTOR'S APPOINTMENT, THE AEB WARNING LIGHT WENT ON--I COULD NOT RETURN TO THE DEALERSHIP, WHERE I HAD BEEN FOR ALMOST 3 HOURS, BECAUSE OF MY DOCTOR'S APPOINTMENT. I FEEL UNSAFE IN THIS VEHICLE AS I NEVER KNOW IF THE AEB SYSTEM IS OR IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376423November 26, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HESITATES WHEN PULLING OUT INTO TRAFFIC! IF I COME TO A ROLLING STOP OR A FULL STOP AND TRY TO PULL OUT, THE CAR SEEMS LIKE IY MAY DIE BUT EVENTUALLY KICKS IN, BUT SECONDS COULD MEAN A COLLISION. MY HUSBAND SAYS HE DOES NOT EXPERIENCE THIS AND ITS MY DRIVING, BUT MY DAUGHTER HAS HAD THS HAPPEN ALSO AND I HAVE OTHERS WITNESS THIS ALSO. THIS IS AN ONGOING PROBLEM, MAKES ME AFRAID OF DRIVING MY NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376302November 25, 2020
ELECTRICAL SYSTEM
I WAS DRIVING IN CITY HEIGHTS ON 43 AND UNIVERSITY WHEN MY 09 URANO JUST DIED IN THE MIDDLE OF THE INTERSECTION . IT WAS NIGHT TIME I WAS BY MYSELF AND THANKGOD FOR A MAN WHO HELPED ME GET THE CAR TO THE SIDE OF THE ROAD I HAD NO POWER OR ANYTHING THOUGHT IT WAS THE BATTERY BOUGHT A NEW ONE AND IT HAPPEND AGAIN ON THE FREEWAY AS I WAS GETTING OF IN LEMON GROVE TURNOFF I WAS LUCKY I WAS GETTING OFF THE FREEWAY BECAUSE I HAD NO LIGHTS POWER NOTHING WORKED COME TO FIND OUT IT IS THE ALTERNATOR FROM WHAT IM READING ONLINE HUNDREDS OF 09 OWNERS HAVE THIS SAME PROBLEM AND IT NEEDS TO GET DEALT WITH BEFORE SOMEONE DIES BECAUSE WHEN YOUR CAR LOSES POWER ITS DONE NOT EVEN A JUMP WILL HELP PLEASE RECALL THESE ALTERNATORS . BUYING A NEW ONE DOESNT FIX THE PROBLEM. THE SAME PROBLEM WITH THE 04 MRANO ALTERNATORS. IS HAPPENING TO THE 09 MURANO ALTERNATORS THEY NEED TO BE REBUILD NOT REPLACED THEM I DONT CARE HOW MANY TIMES I NEED TO COMPLAIN OR WHO I HAVE TO CALL TO GET THIS FIXED OBVIOSLY IT IS NISSAN RESPONIBILITY CAUSE ITS HAPPENING OVER AND OVER AGAIN DOES SOMEONE HAVE TO DIE FOR YOU GUYS TO REGOGNIZE HOW BAD OF A PROBLEM THIS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376118November 24, 2020
SERVICE BRAKES
THE ABS ACTUATOR HAS BEEN UNDER RECALL BY NISSAN FOR CERTAIN MODELS. AFTER CONTACTING NISSAN CUSTOMER SERVICE THEY HAVE DETERMINED DUE TO THE MILEAGE OF THE VEHICLE THIS SAFETY DEFECT IS NOT COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375974November 23, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND THE BRAKES OPERATED AS DESIGNED. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE WITHOUT FURTHER FAILURES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT'S HUSBAND WAS REFERRED TO FIVE STAR NISSAN (839 WARREN DR, WARNER ROBINS, GA 31088, (478) 287-4510) FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375672November 20, 2020
ENGINE
I HAVE BEEN HAVING PROBLEMS WITH MY CAR SMOKING ONCE I START DRIVING. I HAVE TO CONSISTENTLY ADD MOTOR OIL AND IT SMOKES MORE. MY MECHANIC TELLS ME HE RAN TWO DIAGNOSTIC TESTS AND NOTHINGS COMING UP. THEN MY DAUGHTER AND GRANDDAUGHTER WERE ON RT 130 IN PENNSAUKEN NJ MY SUV JUST STALLED AND WOULDN'T LET ME GIVE IT GAS. THEN IT JUST JUMPED INTO GEAR. IT DID IT TWICE WHILE CARS WERE SPEEDING BY TRYING TO AVOID REAR ENDING ME. MY HEART FELT LIKE IT FELL INTO MY SEAT. I HAD TO PUT MY HAZARD LIGHTS ON UNTIL I COULD FIND A SPOT TO PULL IN.IT HAPPENED AGAIN THE NEXT DAY. RIGHT NOW IS NOT THE TIME FOR THIS TO HAPPEN. I HAVE TRANSPORT MY MOTHERTO HER HEART DOCTOR APPOINTMENTS. HOWEVER I TOO SCARED TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375424November 19, 2020
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
FRONT RADAR OBSTRUCTION WARNING COMES ON AND AND CRUISE WILL TURN OFF AND VEHICLE WILL START QUICKLY SLOWING DOWN. THIS HAPPENS IN BOTH CITY AND HIGHWAY DRIVING. AFTER ABOUT 5 TO 10 MINUTES THE WARNING LIGHT GOES OFF AND I CAN RESET THE CRUISE. I BELIEVE THIS IS A SAFETY ISSUE AND BROUGHT IT TO THE ATTENTION OF THE DEALER BUT THEY SAID THERE WAS NOTHING THEY CAN DO UNLESS THERE IS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375267November 18, 2020
STRUCTURE:BODY, SUSPENSION
THER REAR SWAY BAR BROKE ON MY WAY HOME FROM WORK ONE DAY ON THE HIGHWAY AND WHEN I LOOKED UNDER THE VEHICLE TO SEE WHAT IT WAS, THE ENTIRE UNDERBODY IS ROTTED OUT TO INCLUDE THE SUBFRAME. THIS IS NOT AN ISOLATED INCIDENT WITH THIS MODEL VEHICLE. THE VEHICLE IS NO LONGER SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374820November 16, 2020
UNKNOWN OR OTHER
DASHBOARD IS SPLITTING IN 6 PLACES ACROSS THE ENTIRE SURFACE AND IS VERY STICKY AND PLIABLE WITH A RESIDUE LEACHING OUT FROM THE MATERIAL WHICH IS WET AND SHINNY. EVERYTHING STICKS AND IT PUTS A GLARE ON THE WINDSHIELD OBSTRUCTING YOUR VISION AT TIMES. VEHICLE HAS 105,738 MILES AND IS GARAGED. MY RESEARCH HAS FOUND THAT NISSAN IS AWARE OF THIS PROBLEM WHEN NISSAN MURANOS REACH 10 YEARS OLD AND HAVE DONE NOTHING TO CORRECT THE PROBLEM. TOYOTA HAD THE SAME PROBLEM AND ISSUED A RECALL TO REPLACE THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374892November 16, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A FEW SECONDS THE POWER GETS RESTORED AND VEHICLE TAKES OFF AS IF ENGAGING A JET BOOSTER. A VISIT AND DIAGNOSTIC CHECK AT A NISSAN DEALER, DID NOT REVEAL AND FAULTS OR CODES, AND ISSUE COULD NOT BE RECREATED. THIS ISSUES IS RANDOM, AND BASED ON A NISSAN OWNER FORUM, I LEARNED IT HAS PLAGUED THE MURANO AND IS LEXIS COUNTER PART FOR DIFFERENT MODEL YEARS. NO FORUM ENTRIES AS TO KNOWN CAUSE OR CORRECTIVE FINDINGS BY THE DEALERSHIPS OR MECHANICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374274November 12, 2020
ELECTRICAL SYSTEM
THE LIFTGATE WON'T OPEN EITHER WITH THE KEY FOB OR MANNUALY EVERY TIME I HAVE TO UNHOOK THE BATTERY TO RESET VEHICLE WAS NOT IN MOTION, OPENING THE HOOD EVERY TIME THIS HAPPENS TO RESET THE LIFTGATE IS NOT IDEAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373412November 6, 2020
ENGINE, SUSPENSION
IDK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372487October 31, 2020
UNKNOWN OR OTHER
I WAS DRIVING 40 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. THE CAR IS BRAND NEW WITH ONLY 1100 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY AND WILL CONTACT THE DEALER WHERE I PURCHASED THE CAR FIRST THING MONDAY MORNING (11/2).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372373October 30, 2020
SERVICE BRAKES
ON 3 SEPARATE OCCASIONS, MY VEHICLE LOST BRAKE PEDAL PRESSURE AND HAD EXCESSIVE TRAVEL TO THE FLOOR REQUIRING EXTRA DISTANCE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP ABS TO AVOID A COLLISION. ON ONE OCCASION, I DROVE OVER A BUMP ON THE EXPRESSWAY AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR. AFTER PUMPING THE PEDAL A FEW TIMES, PRESSURE WAS RESTORED. ALL BRAKE COMPONENTS ARE IN PROPER WORKING ORDER AND MAINTAINED BY AN ASE MASTER TECHNICIAN. THE MASTER CYLINDER DOES NOT SHOW SIGN OF LEAKING. A CHECK ONLINE REVEALED THAT THE 2009 MURANOS HAD THE SAME EXACT ISSUE (WHICH IS NOW A RECALL) THAT I AM EXPERIENCING ON MY VEHICLE AND WAS DISCOVERED TO BE A FAULTY ABS MODULE. A CHECK ALSO REVEALED THAT CERTAIN 2011 MURANO HAD THE SAME ISSUE AS THE 2009 BUT NO RECALL WAS EVER ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366896October 28, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AND SCHEDULED AN APPOINTMENT AT SOMERSWORTH NISSAN (285 NH-108, SOMERSWORTH, NH 03878, (603) 692-5200) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366547October 26, 2020
FUEL/PROPULSION SYSTEM
THE VEHICLE STOPS ACCELERATING FOR NO REASON ALL THE CARS DASH LIGHTS LIGHT UP THE SPEEDOMETER AND OTHER GAUGES GO DOWN TO ZERO AND THE VEHICLE WILL GO FORWARD AT IDLE SPEED WHILE IN DRIVE THE POWER STEERING GETS EXTREMELY STIFF AND THIS HAPPENS ON THE FREEWAY! I HAD MY GREAT NIECES IN THE CAR WE WERE GOING 73 WHEN THE VEHICLE DECIDED TO BASICALLY ACT LIKE IT STALLED BUT WAS STILL RUNNING WE ALMOST GOT HIT BY A SEMI WE WERE SITTING DUCKS ON A FREEWAY DURING RUSH HOUR. MY HAZARDS WOULDN'T EVEN WORK. I HAD TO SHIFT THE CAR OFF TURN IT BACK OK AND WHEN I DID IT ACCELERATED REALLY FAST ON ITS OWN AND I COULDN'T STEER IT WAS CONSTRUCTION AREA WE CAME INCHES FROM HITTING A CONCRETE BARRIER. I FINALLY GOT IT OVER TO THE SIDE OF THE ROAD SHAKING AND SCARED OUT OF MY MIND MY GREAT NIECES WERE CRYING 😢 AS THE SEMIS ARE FLYING BY US AND ONE HAD TO SLAM ON HIS BREAKS TO TRY NOT TO RUN INTO US NEARLY KILLING US PLEASE FIGURE THIS OUT AND FIX THIS ISSUE. I'M SCARED TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366307October 25, 2020
SERVICE BRAKES
3 INCIDENCES OF SUDDEN, IMMEDIATE AUTOMATIC BRAKING WITHOUT OBSTACLES OR OTHER CARS IN FRONT OF OURS. 10/15/2020: MID DAY, SUNNY/DRY CONDITIONS, RESIDENTIAL STREET. MOVING FORWARD FROM A STATIONARY POSITION AND BELOW 10 MPH. CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER VEHICLE OR OBJECT NOTED IN FRONT OF CAR. 10/20/2020: BETWEEN 8:00-8:30PM, DRY CONDITIONS, CITY STREET. FIRST CAR AT INTERSECTION MOVING FORWARD FROM STATIONARY POSITION AT GREEN LIGHT. WHILE MOVING THROUGH INTERSECTION, CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. 10/24/2020: BETWEEN 7:00-7:30 PM, CONDITIONS DRY, CITY STREET. AGAIN FIRST CAR AT AN INTERSECTION. FROM STATIONARY POSITION AND AT GREEN LIGHT MOVED FORWARD INTO INTERSECTION. WHILE MOVING THROUGH INTERSECTION THE CAR CAME TO A SUDDEN, HALTING STOP, LOUD NOISE AND WARNING FLASHED ON THE DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. IN EACH OF THESE THREE INCIDENCES THE CAR WAS IN DRIVE, THE ACCELERATOR WAS SLIGHTLY DEPRESSED FOR SLOW ACCELERATION AND FOR NO REASON THE CAR AUTOMATICALLY, SUDDENLY HALTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366122October 24, 2020
POWER TRAIN
THE CVT WENT BAD IN THE VEHICLE AND NISSAN NEVER FIXED WHAT WAS REPORTED IN THE PAST WITH 2012S PEOPLE WITH 2013 TO CURRENT ARE ALL STILL HAVING CVT TRANSMISSIONS FAIL AND NISSAN IS NOT RECALLING OR FIXING THE ISSUE. WELL DRIVING ON THE FREEWAY THE VEHICLE STARTED KNOCKING AND LOST COMPLETE POWER AND LOOKED UNDER THE CAR AND HAD OIL SEEPING FROM IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11366166October 24, 2020
ELECTRICAL SYSTEM
FAILURE OF THE AUTOMATIC OPEN/CLOSE REAR HATCH. REQUIRES EXCESS FORCE TO MANUALLY OPEN AND CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366167October 24, 2020
SEATS
DRIVERS SEAT. HEATING AND COOLING FUNCTION FAILURE DUE TO CLIMATE CONTROL MODULE. SEE TECH BULLETIN NTB19-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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