Nissan Murano Complaints

5,967 consumer complaints on file.

#11405706March 30, 2021
POWER TRAIN
FAILURE OF TRANSFER CASE: WHILE DRIVING VEHICLE ON STREET GOING AT POSTED SPEED LIMIT OF 45 MPH, SUV MADE GRINDING NOISE WHEN COMING TO A STOP LIGHT. UPON START OF ACCELERATION NOISE HEARD AGAIN. AT SPEED LIMIT OF 45 MPH CAR SUDDENLY FELT AS IF WHEELS LOCKED UP AND CAR WOULD NOT MOVE IN DRIVE. SHIFT TO PARK, SHIFTED BACK TO DRIVE AND REVERSE, NO MOVEMENT OF CAR IN GEAR. NEEDED SPECIALIZED DOLLY LIFT TOWING TO DEALERSHIP IN AREA. UPON MULTIPLE INSPECTIONS AND DELIBERATIONS WITH DEALERSHIP MAINTENANCE DEPARTMENT AND NISSAN WARRANTY REPRESENTATIVES PART DEEMED RESPONSIBLE WAS THE TRANSFER CASE. THIS WAS SUPPOSEDLY REPAIRED WHEN INCIDENTALLY FOUND AT PRIOR CAR INSPECTION AT USUAL DEALER. REPAIR HAS NOW BEEN DEEMED TO BE COMPLETED WITH USED TRANSFER CASE AS A SAFE OPTIONS. CONCERN REMAINS ON MY MIND FOR FAULTY PART AND REPAIR. CONCERN FOR OTHERS TRAVELING ON ROAD THAT CAR WILL COME TO IMMEDIATE ABRUPT STOP AND ACCIDENT POSSIBLE. LUCKILY CAR BEHIND ME WAS ABLE TO AVOID COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405114March 27, 2021
ENGINE, SEATS, UNKNOWN OR OTHER
JUST PURCHASED VEHICLE IN NOVEMBER TOOK IT TO MECHANICS BECAUSE I KEPT GETTING SHOCKED BY THE SEAT THEY STATED THE ENGINE HAD BEEN ON FIRE WITH PREVIOUS OWNER AND I SHOULD CHECK FOR AND RECALL SINCE THE DEALERSHIP IS NOT WILLING TO ASSIST NOW THAT VEHICLE IS COMPLETELY NON FUNCTIONAL
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404986March 26, 2021
SUSPENSION
RIGHT REAR SUB FRAME RUSTED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404403March 23, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
AT RANDOM TIMES WHILE DRIVING THE FORWARD COLLISION WARNING SYSTEM AND CRUISE CONTROL WILL STOP WORKING. ON AVERAGE IT HAPPENS ABOUT EVERY 20 TO 25 MILES AND REMAINS OFF FOR 2 TO 3 MINUTES. IT DOES NOT OCCUR AT REGULAR INTERVALS THOUGH, THIS IS JUST THE AVERAGE. IT WAS VERY DIFFICULT TO GET NISSAN TO REPLACE THE SENSOR WHILE THE CAR WAS UNDER WARRANTY. THEY DID NOT WANT TO AND FINALLY WHEN THEY AGREED THEY SAID THE PART WAS ON BACK ORDER DUE TO HIGH DEMAND SO I'M NOT THE ONLY CUSTOMER WHO HAS COMPLAINED ABOUT THIS. THE SENSOR STILL DOES NOT WORK PROPERLY AND HAVING THE FORWARD COLLISION WARNING/AUTOMATIC BRAKING NOT RELIABLE IS A SAFETY ISSUE. HAVING THE CRUISE CONTROL NOT WORK IS JUST AN ANNOYANCE. AT NISSAN'S SUGGESTIONS, I'VE CLEANED THE SENSOR MANY TIMES AND I'VE ENSURED THAT NOTHING IS BLOCKING THE SENSOR. IT IS SIMPLY A FAULTY, UNRELIABLE PART AND I BELIEVE THERE SHOULD BE A NATIONAL RECALL. THIS HAS BEEN HAPPENING FOR OVER 2 YEARS NOW. IT TOOK MANY MONTHS OF COMPLAINING AND SENDING THEM PICTURES OF IT NOT WORKING BEFORE THEY REPLACED THE SENSOR THE FIRST TIME. THAT FIXED THE ISSUE FOR A FEW MONTHS BUT NOW THE SECOND SENSOR ON THE CAR HAS BEEN MALFUNCTIONING FOR OVER A YEAR. I'M ATTACHING A COUPLE OF PICTURES FOR EXAMPLE. THIS ISSUE HAS HAPPENED OVER A 100 TIMES TO ME THOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404458March 23, 2021
ELECTRICAL SYSTEM, SEATS
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403218March 16, 2021
POWER TRAIN
WE PURCHASED THE VEHICLE FOR MY SO AND THE TRANSMISSION IS SLIPPING. TOOK IT TO THE DEALER AND THEY SAID THERE IS NO WARRANTY TO COVER IT. WE JUST FOUND OUT THE VEHICLE WAS ELIGIBLE FOR AN EXTENDED WARRANTY, HOWEVER IT'S EXCEEDED THE 120,000 MILE DEALER WARRANTY. WE'RE WANTING TO KNOW IF THIS PROBLEM WAS RECALLED BY NISSAN BECAUSE IT IS NOT SAFE FOR HIM TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402771March 13, 2021
ENGINE, FUEL/PROPULSION SYSTEM
UPON INITIAL STATE SAFETY INSPECTION FOR BRAND NEW CAR, NISSAN SERVICE REPORTED METAL SHAVINGS WERE FOUND IN OIL PAN AND OIL WAS SHINY. CHECK ENGINE LIGHT AND OIL LIGHT WERE NOT ON WHEN CAR WAS PRESENTED FOR INSPECTION, AND WOULD NOT GO OFF. SERVICER REPORTED THAT THE LONG BLOCK ENGINE WAS REPLACED (DID NOT OBTAIN CONSENT OR INFORM ME OF WHAT THE DEFECT WAS) AND WORK SUMMARY STATED PROBLEM WITH OIL PUMP. FOR THE WEEK I DROVE THE CAR, I COULD SOMETIMES SMELL FUNNY SMELL WHEN EXITING VEHICLE AFTER TURNING OFF THE ENGINE, BUT ATTRIBUTED IT TO NEW CAR SMELLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400364March 11, 2021
AIR BAGS
AIRBAG WARNING LIGHT ON DASH BEGAN FLASHING SPONTANEOUSLY AT APPROXIMATELY 92,925 MILES. OTHER 2009 NISSAN MURANOS WITH A DIFFERENT V.I.N. HAVE BEEN RECALLED FOR SAME ISSUE BUT NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399989March 9, 2021
ELECTRICAL SYSTEM
THE STEERING LOCK ACTUATOR DISABLED... I SEE THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400032March 9, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
SAFETY ISSUE! MY MURANO DRIVER SIDE VISOR WILL NOT STAY UP AND IS VERY DANGEROUS.MY CAR IS ONLY 9 YEARS OLD AND I LOOKED ONLINE AND THIS IS A KNOWN ISSUE FOR SEVERAL YEARS FOR NISSAN, EVEN FOR 3 YEAR OLD CARS AND COULD CAUSE A SERIOUS ACCIDENT WHEN IT FALLS COVERING THE DRIVERS VISION BOTH FRONT AND REAR VIEW MIRROR! THIS CAR AND ITEM SHOULD BE RECALLED. OWNERS SHOULD NOT HAVE TO PAY FOR THEIR OWN SAFETY FOR AN ISSUE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399667March 8, 2021
WHEELS
TIRE PRESSURE LIGHT HAS BEEN ON SINCE I GOT THE CAR. TIRE PRESSURE IS WHAT IT'S SUPPOSED TO BE. I TOOK IT TO NISSAN THEY SAID IS A SENSOR. I SEEN PREVIOUS RECALL FOR THIS EXACT THING. WHEN I PUT MY VIN # IN IT DOESN'T HAVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399473March 6, 2021
WHEELS
IN 2018, I REPLACED THE ORIGINAL TIRES WITH COOPER DISCOVER SRX. THE CAR HAD ABOUT 30000 MILES AT THAT TIME. SINCE THEN, EACH TIRE HAS DEVELOPED LOW PRESSURE, ALERTED THRU TPMS, DUE TO BEAD LEAKS ON 3-4 OCCASIONS. THE TIRE DEALER BLAMES THE ALUMINUM ALLOY WHEELS AS THE FAULT. I'VE HAD NUMEROUS CARS (INCLUDING MURANO'S AND OTHER NISSANS) WITH ALUMINUM ALLOYS, AND NEVER HAD THIS PROBLEM. HISTORICALLY, COOPER TIRES FOR LIGHT TRUCKS RECALLED IN 1988 FOR BEAD ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399480March 6, 2021
POWER TRAIN
THE VEHICLE HAD CATASTROPHIC TRANSMISSION FAILURE AT HIGHWAY SPEEDS. THE VEHICLE HAS ALL REGULAR MAINTENANCE AND LESS THAN 60,000 MILES ON THE ODOMETER. WE HAD TO MAKE EVASIVE MANEUVERS TO AVOID BEING IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399520March 6, 2021
AIR BAGS, SEATS
MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED. HE SAID THIS SOMETIMES HAPPENS BECAUSE WOMEN PUT THERE PURSES IN THE SEAT. REALLY? SOUNDS LIKE IT'S A FAULTY SYSTEM IF THAT'S THE CASE. I DID SOME RESEARCH AND THE 2015-20?? MODELS HAVE ALL HAD RECALLS BECAUSE OF THIS ISSUE. I'M SURE MY SYSTEM IS FAULTY AS WELL AND SHOULD BE REPLACED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399138March 4, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THERES A RECALL ON THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399144March 4, 2021
SUSPENSION
THE REAR SUBFRAME LITERALLY DISINTEGRATED. WHILE DRIVING ON A 4 LANE HIGHWAY AT 65 MPH THE REAR WHEELS BOTH SHIFTED. LIKE MANY OTHERS ON HERE MY 17 YEAR OLD DAUGHTER WAS DRIVING AND THE REAR WHEELS PRACTICALLY FELL OFF OF THE VEHICLE. THIS SHOULD BE A RECALL. LIVES ARE AT RISK, NOT JUST FOR THE OWNERS OF THE CAR BUT THIS COULD HAVE CAUSED A CATASTROPHIC ACCIDENT AND LOSS OF LIFE. I HAVE NEVER SEEN A VEHICLE LOOK LIKE THIS THAT WASN'T IN A ACCIDENT. OWNERS SHOULD BE NOTIFIED IMMEDIATELY. THIS 2007.NISSAN MURANO IS NOT DRIVABLE. AND WORST OF ALL THE DEALER WANTS $4900.00
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11398975March 3, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I WAS DRIVING 25 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. PURCHASED THE CAR NEW WITH ONLY 3 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY.TOOK THE CAR IN TO DEALER AND WAS TOLD NOTHING IS WRONG WITH THE CAR WITHIN 1 WEEK IT HAPPEND AGAIN AND I WAS TOLD BY THE DEALER THERE'S NOTHING WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398447March 1, 2021
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398483March 1, 2021
ENGINE, POWER TRAIN, SEATS
*** DRIVER SEAT BOLT BROKEN AND UNSTABLE *** TEMPERATURE GAUGE NEEDLE MOVES UP TOWARD "OVERHEAT" WHEN CRUISING AT 50MPH *** TRANSMISSION STALLED AND HAD TO BE REPLACED AFTER 60K MILES {ODOMETER READING]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398051February 26, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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