Nissan Murano Complaints

5,967 consumer complaints on file.

#10126918June 28, 2005
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES ARE FAILING IN AN UNSAFE MANNER. PROBLEM HAS RESULTED IN A LOSS OF APPROXIMATELY 25 % OF TOTAL BRAKING SURFACE ON THE FRONT ROTORS. DEALER HAS LOOKED AT THE CAR AND CLAIMS PROBLEM RESULTED FROM ENVIRONMENTAL FACTORS (RUST).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126951June 28, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
(1) I DROVE FROM CHAPEL HILL, NC TO WASHINGTON, DC THE MORNING/AFTERNOON OF THE ALTERNATOR FAILURE. I WAS SITTING IDLE (WITH CAR AND A/C ON) IN FRONT OF THE VIENNA, VA METRO STATION WAITING FOR A FRIEND. I WAS DRIVING MYSELF AND 3 OTHER PEOPLE TO A CONCERT BEING HELD THAT NIGHT (SUNDAY JUNE 26 2005) AT NISSAN PAVILION IN BRISTOWN, VA. (2) AS I PLACED MY CAR IN PARK TO DRIVE AWAY WITH MY 3 FRIENDS INSIDE I NOTICED THAT THE CAR WOULD NOT GO OVER 1 OR 2 MPH. I STEPPED ON THE GAS PEDAL, BUT THE ENGINER WOULD NOT REV. I PLACED THE CAR IN REVERSE...SAME THING. I PLACED THE CAR IN NEUTRAL AND THE CAR REVVED. THE BATTERY AND PARKING LIGHT WERE ON. AFTER A FEW MORE ATTEMPTS TO GET THE CAR MOVING I DECIDED TO SHUT IT OFF FOR A FEW MINUTES AND TRY AGAIN. THIS TIME AROUND THE ENGINE WOULD NOT START. (3) I HAD THE CAR TOWED BY AAA TO THE NEAREST NISSAN DEALER. THEY FIXED (REPLACED?) THE ALTERNATOR AND I WAS ABLE TO PICK IT UP AGAIN THAT EVENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126718June 27, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DURING NOMINAL OPERATIONS, THE BREAK AND BATTERY WARNING LIGHTS ILLUMINATED WHICH WAS A SIGNAL THAT THE ALTERNATOR HAS FAILED. THIS MODEL VEHICLE HAS HAD NUMEROUS ALTERNATOR FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126603June 26, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2004 NISSAN MURANO ALTERNATOR FAILURE AT 18,000 MILES ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126347June 23, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BOUGHT CAR IN 2003, BATTERY HAD TO BE REPLACED WITHIN A WEEK OF PURCHASE. A YEAR LATER, THE ALTERNATOR HAD TO BE REPLACED. LAST WEEK, WHILE DRIVING THE CAR STOPPED WHILE TRYING TO TURN LEFT AT INTERSECTION. COULD NOT PUT CAR INTO PARK, TURN ON HAZARD LIGHT, OR PULL CAR KEYS OUT. TOWED TO DEALER BY TRIPLE AAA. DEALER CLAIMS THAT BATTERY CABLE WAS LOOSE. I DO NOT WORK ON MY CAR OR OPEN THE HOOD OTHER WHEN THE DEALER DOES THE MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126418June 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE: STARTING AS A CLICKING SOUND FROM THE FRONT, ONLY NOTICEBLE WHEN DRIVING SLOWLY AND WITH OPEN WINDOW AND OCCURING WHEN ACCELERATING OR DECELERATING AND DURING LIGHT TURNS THE DEALER FIRST MISDIAGNOSED IT AS LOOSE STEERING RACK MOUNTING BOLTS, REFERRING TO NISSAN BULLETIN NTBB03-065A. AFTER FIXING THIS, THE CLICKING NOISE STILL WAS THERE AND THE TECHNICIAN FINALLY DIAGNOSED CLICKING NOISE IN THE CVT/ AUTOMATIC TRANSMISSION CASE. DEALER ACKNOLEDGES THAT TRANSMISSION HAS TO BE REPLACED AND SCHEDULES REPAIR TIMEFRAME WITH 1 WEEK. DEALER WILL NOTIFY WHEN PARTS HAVE ARRIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126430June 23, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NISSAN MURANO 2003 - 26000 MILES - BATTERY AND BRAKE LIGHTS CAME ON INDICATING AN ALTERNATOR FAILURE ACCORDING TO THE DEALER. I BROUGHT THE CAR TO THE DEALER WITHIN 50 MILES OF THE LIGHTS COMMING ON. THE CAR CONTINUED TO RUN AND START AFTER IT WAS TURNED OFF AT THE DEALER BUT THE INDICATOR LIGHTS REMAINED ON. THE REPAIR WAS COVERED UNDER THE WARRANTEE, BUT I DID HAVE TO LEAVE THE CAR DUE THE TIME IT TAKES TO REPLACE IT. THEY HAD THE ALTERNATOR IN STOCK,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126426June 23, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BATTERY AND BRAKE LIGHTS CAME ON. I KNEW FROM READING POSTS ON A "MURANO" FORUM THAT THIS WAS A POSSIBLE SYMPTOM OF IMMINENT ALTERNATOR FAILURE. I WAS ONLY A MILE FROM HOME WHEN THE LIGHTS CAME ON, SO I WAS ABLE TO GET HOME SAFELY. I DO, HOWEVER, RESIDE OVER 20 MILES FROM THE NEAREST DEALER. IN ORDER TO GET IT TO THE DEALER FOR SERVICE, I DROVE MY OTHER CAR TO THE STORE AND PURCHASED A BATTERY TESTER/CHARGER. I KNEW FROM THE FORUM THAT I MAY BE ABLE TO DRIVE TO THE DEALER IN THIS STATE IF THE BATTERY HAD A FULL CHARGE. WHEN I TESTED IT, IT WAS ONLY OPERATING @ 60%. I CHARGED IT FULLY, THEN DROVE TO THE DEALER TO HAVE THE CAR CHECKED OUT. I MUST SAY THAT IT WAS NO FUN DRIVING TO THE DEALER (ON THE HIGHWAY) KNOWING THAT AT ANY TIME I COULD LOSE ALL POWER. I STAYED IN THE RIGHT HAND LANE ALL THE WAY SO THAT I COULD PULL OVER IN A HURRY IF NEEDED. TURNS OUT IT WAS THE ALTERNATOR. THE OLD PART IS NOT AVAILABLE. THEY TOLD ME THEY HAD TO INSTALL A REMANUFACTURED PART, AND SEND THE FAILED PART TO NISSAN. I DON'T EVEN HAVE 19,000 MILES ON THIS VEHICLE. THINGS LIKE THIS SHOULD NOT BE HAPPENING ON A $30,000 CAR! I FEEL LUCKY THAT I KNEW ABOUT THIS PROBLEM WITH MY CAR, AND WAS ON THE LOOK OUT FOR THE LIGHTS. IF I HAD BEEN UNAWARE, AS MOST ARE, THINGS COULD HAVE BEEN WORSE. WHO KNOWS WHEN I WOULD HAVE NOTICED THESE LIGHTS? THE CAR COULD HAVE LOST ALL POWER AT NIGHT ON THE HIGHWAY THAT I TRAVEL EVERY DAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126220June 22, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE ALTERNATOR ON MY 2003 NISSAN MURANO FAILED. THERE WERE 22,450 MILES ON THE CAR. IT WAS REPLACED UNDER THE 3 YEAR 36,000 MILE WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126297June 22, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
OWN A NISSAN MURANO. IT HAS 25000K ON IT. THIS A.M. THE BRAKE AND BATTERY LIGHTS WENT ON AS THE CAR WAS IN MOTION. APPARENTLY THERE SEEMS TO BE A DEFECT WITH MURANOS' ALTERNATOR; FOUND THIS INFORMATION ON THE WEBSITE AND IMMEDIATELY TOOK MY CAR TO THE DEALERSHIP. THEY ARE CURRENTLY REPLACING THE ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126032June 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE BRAKE AND BATTERY WARNING LIGHTS CAME ON WHILE DRIVING ABOUT 35 MPH. I WAS ABLE TO DRIVE ABOUT 15 MORE MILES BEFORE THE CAR APPEARED TO STALL. AFTER PULLING TO THE SIDE OF THE ROAD, I DETERMINED THAT I WAS STILL ABLE TO DRIVE THE CAR, ALBEIT AT A MAXIMUM OF 5 MPH. LUCKILY, I WAS ONLY FIVE BLOCKS FROM HOME AT THE TIME AND WAS ABLE TO SAFELY DRIVE THE CAR AND PARK IT IN FRONT OF MY HOUSE. I CALLED A TOW TRUCK AND HAD THE CAR TOWED TO THE DEALERSHIP. THE TECHNICIANS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED FREE OF CHARGE AS THE CAR WAS STILL UNDER WARRANTY WITH ONLY 6500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126038June 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DT: CONTACT STATES THE ALTERNATOR NEEDED TO BE REPLACED AFTER LOSING POWER IN THE MIDDLE OF THE INTERSECTION. THE ENGINE WAS STILL RUNNING, BUT THE CONTACT COULD NOT ACCELERATE TO GET THE VEHICLE OUT OF THE ROAD. VEHICLE WAS TOWED TO A MAIN SERVICE CENTER WHERE THEY REPLACED THE ALTERNATOR. WHILE STARTING THE VEHICLE IT WILL START, THEN STALL. AFTER THE 2ND OR 3RD TIME IT WILL START. SERVICE DEALER STATED THE ENGINE STALLING WAS NOT FROM THE ALTERNATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126163June 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I WAS DRIVING ON THE FREEWAY WHEN THE BATTERY AND BRAKE LIGHT CAME ON. I BARELY EXITED THE FREEWAY AND FOUND A GAS STATION BEFORE THE CAR DIED. THERE ARE 36,400 MILES ON MY CAR AND FOOTHILL NISSAN TOLD ME THAT THE WARRANTY COVERED ONLY UNTIL 36,000. THEY WON'T REPLACE THE DEFECTIVE ALTERNATOR SINCE I AM 400 MILES OVER THE WARRANTY LIMIT. THEN I REALIZED THAT I WASN'T THE ONLY ONE WHO WAS GOING THROUGH THIS. THERE ARE MANY OTHER COMPLAINTS OF THE EXACT THING THAT HAPPENED TO ME. I WAS LUCKY THAT I DIDN'T GET INTO AN ACCIDENT AND THERE WASN'T AS MUCH TRAFFIC AS THERE USUALLY IS ON THE FREEWAY THAT DAY AND I WAS ABLE TO HURRY OFF WITHOUT THE CAR STOPPING IN THE MIDDLE OF THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125755June 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
AT 22,695 MILES. LOSS OF POWER, DECREASED GAS MILEAGE, BATTERY AND ENGINE LIGHT CAME ON. CAR WAS DRIVABLE TO DEALER. NISSAN REPLACED WITH REBUILT ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125926June 20, 2005
CHILD SEAT
THE NISSAN MURANO HAS A DEFECT THAT MAKES INSTALLING CHILD SEATS DIFFICULT, IF NOT IMPOSSIBLE, IN THE REAR CENTER POSITION. SPECIFICALLY, THE ANCHOR POINT FOR TETHER STRAPS OF FORWARD FACING CHILD SEATS IS LOCATED SO FAR FROM THE VEHICLE'S CENTER SEAT THAT YOU CANNOT SUCCESSFULLY ANCHOR THE TETHER STRAP, THUS PREVENTING A TRUE INSTALLATION IN THE CENTER POSITION. I AM A NATIONALLY CERTIFIED CHILD SEAT TECHNICIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125954June 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE FIRST TIME OCCURED IN OCT. OF 2004, WHEN I WAS DRIVING IN TOWN, THANKFULLY, AND LOST ALL OF MY POWER. I WAS ONLY DRIVING ABOUT 30 MPH. MY CAR HAD TO BE TOWED, AND THE ALTERNATOR WAS REPLACED. THEN, ON JUNE10, 2005, I WAS TRAVELING ON THE HIGHWAY, AT NIGHT ABOUT 55 MPH, AND AGAIN LOST ALL POWER. I AGAIN HAD TO BE TOWED, AND THE ALTERNATOR WAS REPLACED AGAIN, BUT THIS TIME, MY BATTERY ALSO HAD TO BE REPLACED, WHICH WE HAD TO PAY HALF THE PRICE. THIS CAR IS ONLY 2 YEARS OLD AND HAS HAD 2 ALTERNATORS, AND NISSAN OF NORTH AMERICA SAYS THERE IS ' NO PROBLEM' WITH THIS CAR OR MODEL. I CONSIDER THIS TO BE A MAJOR SAFETY PROBLEM, IF SOMEONE HAD BEEN BEHIND ME, OR IF I COULD NOT HAVE STEERED OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125959June 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY MOM WAS LEAVING THE GROCERY STORE AND THE CAR CUT OFF WHILE SHE WAS DRIVING OUT OF THE PARKING LOT. IT SLOWED DOWN BEFORE IT CUT OFF. WHILE WAITING FOR AAA SOMEONE OFFERED TO JUMP THE CAR. IT STARTED, BUT THE BRAKE AND LIGHTS CAME ON. SHE DROVE TO THE DEALERSHIP, ABOUT 3 MILES AWAY. THE CAR CUT OFF IN THE PARKING LOT. IT REMAINS AT THE DEALER, AWAITING REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125981June 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BATTERY & BRAKE LIGHT CAME ON, FEW HOURS LATER CAR STARTED STALLING, CAR THEN CUT OFF AND WAS JUST IDLE, COULD NOT ACCELERATE, DASH BOARD TURNED OFF, CAR SPUTTERRED THEN TURNED OFF. TAKING CAR TO DEALERSHIP TOMORROW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125478June 16, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: WHEN DRIVING 2 HOURS OR MORE ON HIGHWAY AND WHEN ENTERING IN STOP AND GO TRAFFIC , ENGINE DOES NOT RESPOND TO THE GAS PEDAL FOR 3-5 SECONDS AND THEN IT DARTS FORWARD. THIS HAPPENED 20 OR MORE TIMES IN ONE OCCURRENCE. TOOK VEHICLE TO DEALER A SECOND TIME, AND THEY COULD NOT DUPLICATE THE PROBLEM . DEALER SAID NOTHING WAS WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125445June 15, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1) MY WIFE WAS DRIVING THE CAR TO WORK AND THE BATTERY AND BRAKE LIGHT CAME ON. I TOLD HER THAT I THOUGHT IT WAS PROBABLY DUE TO LOW BRAKE FLUID AND THAT I'D CHECK IT WHEN SHE GOT HOME IN THE EVENING. 2) ON HER WAY HOME FROM WORK, THE CAR SUDDENLY DIES IN THE MIDDLE OF THE INTERSTATE (I495) DURING RUSH HOUR. THIS IS PROBABLY THE MOST DANGEROUS TIME ON THE INTERSTATE DUE TO THE GREAT VOLUME OF TRAFFIC TRAVELING AT VERY HIGH SPEED. FORTUNATELY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT BEING REAR ENDED. THE CAR HAD TO BE TOWED BACK TO OUR HOUSE. I DID SOME RESEARCH ON THE INTERNET AND CAME ACROSS A NISSAN MURANO FORUM WHICH HAD A DETAIL DESCIPTION OF THIS PARTICULAR PROBLEM. IF I HAD RECEIVED SOME TYPE ON NOTIFICATION ON THIS PROBLEM, I WOULD NOT HAVE PUT MY WIFE LIFE IN JEOPARDY BY ADVISING HER TO TAKE THE CAR HOME. 3) I WILL BE CONTACTING THE NISSAN DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano