Nissan Murano Complaints

5,967 consumer complaints on file.

#10500441February 25, 2013
VISIBILITY
CPSC#I1320244A. CONSUMER STATED THAT THE DRIVER SIDE VISOR WILL NOT STAY UP AND BLOCKS HER VIEW WHILE DRIVING. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500008February 25, 2013
VISIBILITY
THIS IS THE SECOND TIME THE DRIVER'S SIDE VISOR HAS SUDDENLY BROKEN AND COME DOWN TO BLOCK MY VIEW IN THE MIDDLE OF DRIVING. I REPLACED THE ORIGINAL FOR THE SAME PROBLEM 3 YEARS AGO. SEEMS THE ISSUE WAS NOT ACTUALLY FIXED. IT NOW FALLS DOWN REGULARLY AND SUDDENLY BLOCKS MY VIEW. I'M TOLD ITS $400 TO FIX IT AGAIN. WHY HASN'T IT BEEN RECALLED? THERE IS OBVIOUSLY A DANGEROUS PROBLEM WITH THESE VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500034February 25, 2013
SEATS
AS I WAS DRIVING DOWN THE ROAD I HEARD LOUD SNAP AND THE SEAT SAGED TO THE LEFT. THE LEFT SIDE OF THE SEAT IS NOW CONSIDERABLEY LOWER THAT THE RIGHT SIDE AND YOU CAN WOBBLE THE SEAT QUITE A BIT, IT NO LONGER FEELS LIKE IT IS ATTACHED TO THE CAR VERY WELL. IT SEEMS THIS COULD BE A SERIUOS PROBLEM IN AN EMERGENCEY SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499528February 21, 2013
SEATS
SEAT RAIL BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499300February 19, 2013
POWER TRAIN
THE NISSAN DEALER TOLD US IN JANUARY THAT THERE WAS A FLUID PRESSURE DROP AND WANTED TO REPLACE SEALS FOR AROUND $1,700. IN FEBRUARY THE DEALER TOLD US THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED FOR $1,700 PLUS RESETTING THE TCM FOR ANOTHER $300. I BELIEVE NISSAN KNOWS FULL WELL THERE IS A PROBLEM WITH THIS DESIGN AND THEY NEED TO ISSUE A RECALL TO FIX THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498544February 18, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
LIFTGATE WILL NOT OPEN FROM OUTSIDE, REGARDLESS OF METHOD USED. THE DRIVER'S BUTTON, THE FOB, AND THE BUTTON ON THE LIFTGATE DO NOTHING. IN THE EVENT OF AN EMERGENCY, THE LIFTGATE CANNOT BE USED AS A MEANS OF ENTRY OR EXIT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498458February 18, 2013
SEATS
DRIVERS SIDE SEAT FRAME BROKE!! THIS IS VERY DANGEROUS AND I SEE IT HAS HAPPENED MANY TIMES. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498387February 17, 2013
VISIBILITY/WIPER
FAULTY SUN VISOR DROPS EASILY WHEN GOING OVER MINOR BUMP. IT CAN EASILY CAUSE AN ACCIDENT OR CRASH WHEN DISTRACTED TO RAISE THE SUN VISOR TO THE NORMAL POSITION. THIS IS A PROBLEM IN NISSAN MURANO'S EVERYWHERE. I AM NOT SURE HOW THIS HAS NOT BEEN A RECALL YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498367February 16, 2013
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
DOREL JUVENILE GROUP CHILD RESTRAINT SEAT - SAFETY 1ST SUMMIT SOLD AT WALMART STORE PALMETTO, FL FEB 16, 2013. SEAT SOLD NEW WITH NO OWNER'S MANUAL. SEAT BACK CUSHION ELASTIC RETAINING STRAP SLIPS OFF. LATCH SYSTEM HOLD DOWN STRAPS ARE NOT ROUTED THROUGH FRAME OF SEAT - INSTEAD, THEY TERMINATE IN A "Y" CONFIGURATION TO A VERY THIN (HALF INCH) SINGLE STRAP IN CENTER OF SEAT. THIS DOES NOT LOOK SAFE AND I AM RETURNING SEAT IMMEDIATELY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=NISSAN, MODEL=MURANO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498335February 16, 2013
SEATS
DRIVERS SIDE FRONT SEAT FRAME BROKE AND THE SEAT IS LOOSE AND SHIFTS SIDE TO SIDE. THIS OCCURRED WHEN ENTERING THE VEHICLE WHEN THE VEHICLE WAS PARKED. THIS IS AN OBVIOUS DEFECT AND NISSAN SHOULD RECALL THE 2006 MURANO FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498336February 16, 2013
VISIBILITY/WIPER
THE PASSENGERS AND DRIVERS SUN VISORS SUDDENLY BEGAN FALLING DOWN AS THE VEHICLE IS DRIVING AND GOES OVER ANY DIP OR MINOR BUMP IN THE ROAD. THE VISOR DROPS AND BLOCKS THE DRIVERS VIEW OF THE ROAD. THE SAME OCCURS ON THE PASSENGER SIDE. THE VISORS WILL NOT STAY UP IN THE CLOSED POSITION. THIS IS APPARENTLY A DEFECT IN THE 2006 MURANOS AND NISSAN SHOULD RECALL THE MURANO FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498160February 14, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
INITIALLY,THIS CAR WOULD STOP IN THE MIDDLE OF INTERSECTION AND ON THE HIGHWAY DUE TO A FAULTY ALTERNATOR. I ALMOST GOT IN AN ACCIDENT . THE CAR WOULD LOSS POWER AND THEN TAKE OFF AND FINALLY THE CAR WOULD STOP ON A BUSY HIGHWAY. I ALMOST GOT KILLED 3 TIMES DUE THE CAR STALLING OUT ON ME. THE TRANSMISSION DIED ON ME 3 TIMES. THE FIRST TWO TIMES, I HAD ONLY 20-30,000 MILES. ( I PURCHASED THE CAR BRAND NEW). THE VERY LAST TIME THEY REPLACED THE TRANSMISSION (COSTING ME $6, 000) I HAD ABOUT 160,000 MILES. EVEN AFTER HAVING NISSAN REPLACE THE TRANSMISSION 3 TIMES, THE CAR STILL STALLS OR SHUTS OFF WHILE IN MOTION. ABOUT A YEAR AGO, I HAD NEW CAT CONVERTERS INSTALLED, A NEW MANIFOLD AND EXHAUST INSTALLED. IT RAN FOR ABOUT 6 MONTHS AND NOW IT IS STILL STALLING OUT AND STOPPING (WHILE IN MOTION) ME. THIS IS VERY DANGEROUS. NOW NISSAN THINKS THE CRANK SHAFT POSITIONING IS THE CAUSE OF THE PROBLEM BUT REFUSE TO DO IT FOR FREE BECAUSE THE VIN# TO MY CAR IS NOT LISTED WITH THE REST OF THE 2003 MURANO'S (RECALL LIST). THIS I THINK IS RIDICULOUS. IT SEEMS TO ME THAT NISSAN HAS ALOT PROBLEMS WITH THEIR OLDER MURANO'S WITH REGARDS TO STALLING, STOPPING SUDDENLY WHILE IN MOTION. THEY SEEM TO CARE LESS IF THE OWNERS LIFE IS AT RISK. I HAVE BEEN DEALING WITH THESE ISSUES, SINCE I FIRST PURCHASED THE CAR. IT IS A PIECE OF JUNK AND IT IS AN EXTREME HAZARD TO DRIVE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498049February 13, 2013
POWER TRAIN
I WAS DRIVING HOME AND HEARD A NOISE WITH MY MURANO. I NOTICED I HAD A LOSS IN POWER (MOVING FORWARD). IT FELT LIKE IT I HAD PUT IT IN NEUTRAL - NO POWER AT ALL. I WAS IN THE MIDDLE OF A 7 LANE HIGHWAY IN RUSH HOUR. I MANAGED TO GET IT INTO THE TURNING LANE. I POWERED OFF THE VEHICLE. I WAITED A LITTLE WHILE AND POWERED IT BACK ON AND WAS ABLE TO GO A LITTLE FARTHER AND THEN ONCE AGAIN HAD NO POWER. I CONTINUED THIS PROCESS UNTIL I WAS ABLE TO GET OFF THE MAIN ROAD. I HAVE HEARD FROM A MECHANIC THAT IT IS MY TRANSMISSION. I AM SO DISAPPOINTED TO SEE SO MANY PEOPLE HAVING THE EXACT SAME PROBLEM. IF THERE IS ACTION WE CAN TAKE, PLEASE LET ME KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497597February 9, 2013
POWER TRAIN
WHILE DRIVING ON FREEWAY CAR WOULD NOT RESPOND TO THROTTLE. AFTER SHUTTING DOWN ENGINE AND RESTARTING CAR RAN NORMALLY. SECOND EVENT OCCURED IN HEAVY TRAFFIC WITH NO RESPONSE TO THROTTLE. TOOK CAR TO THE DEALER IN BURIEN WASHINGTON FOR FULL CHECK OUT AND THEY COULD FIND NO PROBLEM WITH CAR. EVERYTHING WAS NORMAL AND NO FAULT CODES. THIRD EVENT OCCURED LAST NIGHT WHILE DRIVING IN HEAVY TRAFFIC ON FREEWAY. THIS EVENT WAS MORE SEVERE. CAR DECELERATED RAPIDLY (ALMOST LIKE THE BRAKES HAD BEEN SLAMMED ON BUT IT WAS DEFINITELY SOMETHING IN THE TRANSMISSION OR TRANSFER CASE) AND THE ENGINE RPM ALSO INCREASED RAPIDLY. CAR WAS DIFFICULT TO CONTROL, NEARLY CAUSING AN ACCIDENT. I WAS ABLE TO GET CAR TO SIDE OF FREEWAY. I TURNED OFF THE ENGINE AND RESTARTED CAR. CAR RAN NORMALLY. IN READING OTHER REPORTS ON THE INTERNET THIS IS A KNOWN PROBLEM WITH THE 2003 AND 2004 MURANO TRANSMISSIONS AND OR TRANSFER CASES. IT IS VERY DANGEROUS. THE DEALERS CANNOT FIND THE PROBLEM AND IT CAN HAPPEN AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497605February 9, 2013
FUEL/PROPULSION SYSTEM
DUE TO A RECALL A PLASTIC SHIELD WAS INSTALLED A FEW YEARS AGO BY DEALER TO PROTECT THE FUEL TANK FROM ROAD DEBRIS. SOMETHING MUST HAVE HIT THE SHIELD CAUSING FOUR OF THE 6 PLASTIC FASTENERS TO BREAK OFF OR FAIL DUE TO AGE. THE SHIELD WAS DANGLING ON PASSENGER SIDE. I PURCHASED AND INSTALLED REPLACEMENT FASTENERS. MOST PEOPLE WILL NOT KNOW TO INSPECT FOR THIS LEAVING THE TANK EXPOSED. I THINK NISSAN'S SOLUTION IS INADEQUATE. THE SHIELD SHOULD BE MORE ROBUST. PERHAPS METAL WITH METAL FASTENERS? I ALSO THINK THIS SHOULD BE A RECALL OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496706February 7, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
AT ABOUT 65,000 MILES THE DRIVER DOOR LOCK ACTUATOR QUIT WORKING. ALL 4 DOOR LOCK ACTUATORS ACTUATORS QUIT WORKING SHORTLY AFTER. THIS IS A SAFETY ISSUE BECAUSE MY CHILD'S DOOR COULD BE OPENED NOW SINCE THEY NO LONGER WILL LOCK AUTOMATICALLY. I AM AFRAID TO MANUALLY LOCK THE DOORS IN THE CASE OF AN CAR ACCIDENT IN WHICH WE WERE INCAPABLE OF GETTING OUT OF THE CAR TO SAVE HIM, THEN EMERGENCY PERSONNEL COULD EASILY OPEN DOORS IF ACTUATORS WORKED. THE UNLOCK BUTTONS WILL NOT WORK. ALSO, MY WIFE TRAVELS THROUGH DANGEROUS NEIGHBORHOODS IN WHICH SHE SHOULD BE ABLE TO LOCK ALL DOORS WITHOUT PULLING OFF THE ROAD. THE LOCK BUTTONS WILL NOT WORK. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496493February 5, 2013
POWER TRAIN
DELAYED IN ACCELERATION. FAULTY CVT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496300February 4, 2013
SEATS
MY WIFE GOT INTO THE CAR TO GO OUT AND HEARD A CRACK AND THE LEFT REAR SIDE SITTING DROPPED DOWN, TWISTING THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496357February 4, 2013
SEATS
I PURCHASED A 2006 NISSAN MURANO FROM A REPUTABLE CAR DEALER IN DALLAS,TEXAS ON DECEMBER 5, 2012. ON OR ABOUT JANUARY 22,2013, I WAS DRIVING DOWN THE ROAD AT THE ABOVE MENTIONED SPEED AND HEARD A LOUD METAL CRACKING SOUND. AFTER THE CRACKING SOUND, THE SEAT BECAME UNSTABLE AND KEPT SHIFTING BACK AND FORTH. I TOOK THE VEHICLE BACK TO CAR DEALER AND THEY CHECKED THE DRIVER FRONT SEAT AND INFORMED THEY WOULD ORDER A PART TO FIX THE PROBLEM. IN THE MEANTIME, THEY ANCHORED THE SEAT, BUT TWO DAYS LATER, THE SEAT CAME LOOSE AGAIN AND I INQUIRED ABOUT THE PART THEY SAID THEY WOULD ORDER. THE SALESMAN TOLD ME IT WAS ON ORDER BECAUSE THE PART WAS NOT AVAILABLE. SEVERAL DAYS LATER THE SALESMAN CONTACTED ME AND SAID HE HAD BAD NEWS, THAT THEY DIDN'T HAVE THE PART IN STOCK AND WOULD HAVE TO BACK ORDER IT. I WAITED FOR A WEEK AND THEN THE SAME SALESMAN CONTACTED ME AND SAID THE SEAT WOULD HAVE TO BE REPLACED IN ORDER TO FIX THE DEFECT OR THAT I SHOULD TAKE IT TO A NISSAN DEALER AND MAYBE NISSAN WOULD PAY FOR THE REPAIR. AFTER SAID CONVERSATION, I RETURNED TO MY OFFICE AND LOOKED UP THIS DEFECT AND FOUND NUMEROUS COMPLAINTS REGARDING THESE SEATS COMING LOOSE IN THE 2006 NISSAN MURANO, IAND 2007 NISSAN MURANO. FURTHER, IN THE NUMEROUS COMPLAINTS THAT I REVIEWED, NOT ONLY DID THE COMPLAINTS INCLUDE THE FRONT DRIVER SEAT, BUT THE PASSENGER SEAT AS WELL AT A COST OF OVER $1,000.00 PER SEAT. I STRONGLY FEEL THAT NISSAN IS OBLIGATED TO RECALL THE 2006 NISSAN MURANO AND THE 2007 NISSAN MURANO FOR THE SAFETY OF THE PUBLIC AND THE OWNERS OF THESE CARS. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496024February 1, 2013
SEATS
WHILE I WAS DRIVING, I HEARD A LOUD POP AND THE DRIVERS SEAT SHIFTED. THE LINK LIFTER FOR THE SEAT NO LONGER FUNCTIONS CORRECTLY. THE SEAT IS LOPSIDED UNLESS ALL THE WAY DOWN TO THE FLOOR, AND WILL NOT RAISE UNIFORMLY ANY MORE. IF THE SEAT IS RAISED UP, IT LEANS INTO THE BACK RIGHT CORNER, NO LONGER LEVEL WITH THE FLOOR OF THE VEHICLE. INTERNET RESEARCH HAS SHOWN THAT THIS IS A KNOWN ISSUE, AND THERE HAS BEEN A TECHNICAL SERVICE BULLETIN RELEASED ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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