Nissan Murano Complaints

5,967 consumer complaints on file.

#10509177April 22, 2013
VISIBILITY/WIPER
I PUT THE DRIVERS SIDE SUN VISOR DOWN TO GET THE SUN OUT OF MY EYES, WHEN I WENT TO PUT IT BACK UP, I HEARD A POP AND IT JUST HUNG THERE--- NOW THE SUN VISOR WILL NOT GO BACK UP AND IT'S A SAFETY HAZARD AS IT IS BLOCKING MY REAR VIEW MIRROR BUT ALSO ANNOYING. NISSAN WILL NOT FIX IT AND I DON'T HAVE THE MONEY TO REPLACE IT AS IT COSTS APPROXIMATELY $400 AND I JUST LOST MY JOB ON FRIDAY. PLEASE ISSUE A RECALL FOR THIS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508949April 20, 2013
POWER TRAIN, ENGINE
VEHICLE HESITATES AND DOES A BUNNY HOP RANDOMLY DURING STOP AND GO TRAFFIC. VEHICLE WON'T MOVE AT ALL YOU CAN HAVE IT FLOORED, THAN ALL OF A SUDDEN IT TAKES OFF. TOOK IT TO NISSAN, THEY KEEP TELLING ME ITS THE TRANSMISSION, WHICH MAKES NO SENSE SINCE IT ONLY DOES IT ONCE IN AWHILE. I FINALLY DECIDED TO FILE A COMPLAINT BECAUSE I WAS DRIVING HOME THE OTHER DAY SLOWED DOWN TO GET ON INTERSTATE AND CAR WOULDN'T GO... ALMOST GOT SIDE SWIPED BY A TRACTOR TRAILER AND REAR ENDED BY THE GUY BEHIND ME WHO ASSUMED I WAS GOING. I HAVE DONE SOME RESEARCH, IT DOES NOT SEEM LIKE ANYONE REALLY KNOWS THE CAUSE AND I AM VERY PERPLEXED AS TO THE NUMBER OF PEOPLE HAVING THIS ISSUE YET NO RECALL... I GUESS SOMEONE WILL HAVE TO DIE FOR THIS ISSUE TO BE TAKEN SERIOUSLY, USUALLY HOW THINGS GET DONE IN THE US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508905April 20, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE FRONT DRIVERS DOOR FAILED.. MORE SPECIFICALLY, WHEN THE LOCK SYSTEM IS ACTIVATED ELECTRONICALLY, THE DOORS TYPICALLY FAIL TO COMPLETELY LOCK OR UNLOCK COMPLETELY. VISUALLY, THE INSIDE LOCK 'BUTTON' ONLY MOVES PARTWAY. THERE IS REASON TO BELIEVE THIS AFFECTS MANY OWNERS OF NISSAN AND INFINITY VEHICLES. SOME SUSPECT ACTUATOR PROBLEMS AND OTHERS SUSPECT RELAY PROBLEMS. THERE IS AN INVESTIGATION INTO A CLASS ACTION LAW SUIT AND THERE'S PETITIONS. THE MANUFACTURER DOESN'T WANT TO CLAIM RESPONSIBILITY AND THIS PROBLEM IS AFFECTING THOUSANDS OF OWNERS. THIS PROBLEM HAS SAFETY IMPLICATION AND CAN CREATE POTENTIALLY LIFE THREATENING SITUATIONS. I ADVICE THAT THIS PROBLEM BE TAKEN SERIOUSLY AND MAKE THE MANUFACTURERS ACCOUNTABLE FOR THESE DEFECTS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508869April 19, 2013
SEATS
SEAT FRAME PART FAILURE. AT FIRST THE SEAT LEANED THEN WITHIN A FEW DAYS BROKE. THIS MUST BE A HUGE SAFETY ISSUE THAT CAN CAUSE AN ACCIDENT IF IT BREAKS WHILE DRIVING OR ACCIDENT OCCURS BEFORE SEAT IS FIXED. I SPOKE TO A FEW NISSAN DEALERSHIPS WHO WERE ALL FULLY AWARE AND HAVE SEEN THIS SAME BROKEN PART OFTEN. NISSAN DOES NOT COVER THIS PART. I FEEL THIS SHOULD BE RECALLED ASAP DUE TO THE SAFETY ISSUE. NISSAN SHOULD PAY FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508625April 17, 2013
SEATS
I WAS DRIVING MY MURANO TODAY WHEN ALL OF A SUDDEN I HEARD A LOUD POP AND THEN MY SEAT BEGAN TO ROCK. THE LEFT FRAME ON THE DRIVER'S SIDE HAD BROKEN AND I DID NOT THINK THIS WAS POSSIBLE. I SEE FROM THIS WEBSITE THAT THERE ARE MANY OTHER MURANO DRIVERS OUT THERE THAT THIS IS HAPPENED TO AND THAT THEY HAVE CONTACTED NISSAN AND THEY DIDNT CARE! THIS IS A MAJOR SAFETY ISSUES AND IT THIS PROBLEM NEEDS TO BE RECALLED AND FIXED! THIS IS TOTALLY UNACCEPTABLE AND NISSAN SHOULD BE ASHAMED! THEY ARE PUTTING OUR LIVES AND OTHERS ARE RISK! HEAVEN FORBID THAT THE RIGHT SIDE OF THE FRAME GO. I AM CALLING NISSAN TOMORROW! THERE SHOULD BE A CLASS ACTION SUIT AGAINST THEM! I WILL NEVER BUY ANOTHER NISSAN AGAIN! THEY SHOULD NOT MAKE THE CONSUMER RESPONSIBLE FOR THEIR SHOTTY WORK AND THEY SHOULD FIX IT FOR FREE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508223April 15, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE SEAT BRACKET FRACTURED WHICH CAUSED THE SEAT TO MANEUVER FROM SIDE TO SIDE IN A ROCKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508230April 15, 2013
POWER TRAIN
FROM A STOPPED POSITION WHEN ACCELERATING VEHICLE DOESN'T MOVE FOR A FEW SECONDS THEN ENGAGES AND JOLTS FORWARD. BEEN HAPPENING FOR ABOUT A YEAR NOW. ALL FLUIDS ARE REGULARLY REPLACED AND MAINTAINED ON SCHEDULE. NO IDEA WHAT TO DO, IT IS A KNOWN PROBLEM SO TRADE IN VALUE IS VERY LOW. NOT WORTH PUTTING IN A LOT OF MONEY TO REPAIR AS THE VEHICLE IS 10 YRS OLD NOW AND 124500 MILES. TOYOTA STEPPED UP WITH THEIR VEHICLES PROBLEMS WITH TRADE IN INCENTIVES OR RECALLS WHY WON'T NISSAN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505716April 9, 2013
AIR BAGS
AFTER I BOUGHT MY 2007 MURANO FROM A REPUTABLE DEALER, MY AIRBAG LIGHT STARTED FLASHING. I TOOK IT TO NISSAN TO HAVE THEM TELL ME WHAT IT WAS. THEY TOLD ME THAT THE PASSENGER SEAT CUSHION AND DIAGNOSTIC MODULE NEEDED REPLACED. THEY TOLD ME IT WOULD COST ME ALMOST $3000.00 TO FIX THE AIRBAG SENSOR. AFTER FURTHER RESEARCH, I HAVE DISCOVERED THAT THERE ARE MANY, MANY OTHERS THAT HAVE THIS SAME ISSUE. I KNOW THERE WAS A RECALL FOR THIS TYPE OF PROBLEM BUT I AM WONDERING WHY THE 07 AND 08 MODEL YEAR MURANOS WERE NOT INCLUDED IN THE RECALL. THIS IS HOW THE INITIAL RECALL LOOKS INCLUDING THE 07, 08, AND 09 MURANOS- VEHICLE MAKE / MODEL: MODEL YEAR(S): INFINITI / EX35 2008 INFINITI / G35 2007-2008 INFINITI / G37 2008 NISSAN / 350Z 2007-2008 NISSAN / ALTIMA 2007-2008 NISSAN / ALTIMA HYBRID 2007-2008 NISSAN / MURANO 2007-2009 NISSAN / ROGUE 2008 FOLLOWED BY THE SUMMARY OF THE RECALL THAT EXPLAINS THE EXACT PROBLEM BUT EXCLUDES THE 2007-2008 MURANO MODELS. WHAT DO WE HAVE TO DO TO GET NISSAN TO EXTEND THE RECALL FOR THE REST OF US THAT GOT LEFT OUT OF THE RECALL PROCESS. THE SAME SYSTEM WAS USED IN THE 2007-2008 MURANOS BUT NOT SURE HOW THEY WERE LEFT OUT.??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505493April 3, 2013
STEERING, ELECTRICAL SYSTEM
MY POWER STEERING PUMP HAS MALFUNCTIONED AND THE HOSE HAS A HOLE IN IT. THE LEAK HAS CAUSE A BELT TO POP WHILE I WAS DRIVING. I DID NOT KNOW WHAT HAPPENED UNTIL THE TRUCK BATTERY KILLED OVER AND A MECHANIC HELPED ME WHILE THE VEHICLE DISABLED. I ALSO KNOW OF THREE OTHER NISSAN MURANO OWNERS WHO HAVE HAD THE SAME PROBLEM. TWO OF THEM HAVE PAID A LARGE AMOUT TO FIX THIS PROBLEM AND THE OTHER TRADED IN THE VEHICLE BECAUSE OF THE PROBLEM. THIS IS A DEFECT WITH MURANO AND I GOOGLED THIS ISSUE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505570April 3, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
I FIRST NOTICED A "BURNING RUBBER SMELL" THAT MECHANICS COULD NOT DUPLICATE. AT ABOUT 80,000 MILES THE CAR BEGAN TO LOSE POWER WHEN I WOULD ACCELERATE. I BEGAN HEARING A LOUD SQUEALING NOISE THAT TO ME (A TOTAL CAR NOVICE) SOUNDED LIKE BELTS. BECAUSE OF THE POWER SURGES PROBLEMS AND NOT CHANGING GEARS (RPMS WERE LOW WHEN I ACCELERATE) I HAVE BEEN AFRAID TO DRIVE THIS VEHICLE. WHEN I TOOK IT TO THE DEALERSHIP (INSTEAD OF MY LOCAL MECHANIC) I WAS TOLD TO LEAVE IT THERE BECAUSE IT WAS UNSAFE TO DRIVE. APPARENTLY IT IS A "TRANSFER CASE" DEFECT THAT THEY ARE GOING TO REPAIR AT A HUGE EXPENSE TO ME. AFTER SEARCHING THE INTERNET FOR THIS PROBLEM WITH OTHER MURANO OWNERS, I WAS SHOCKED AT THE NUMBER OF MURANO TRANSFER CASE PROBLEMS THERE ARE OUT THERE. I HAVE DEFINITELY LOST MY CONFIDENCE IN NISSANS BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507025April 3, 2013
POWER TRAIN
THE TRANSFER CASE IS LEAKING ON THE HOT EXHAUST PIPE. THERE IS COMMON FAILURE OF THE TRANSFER CASE SEALS IN ALL NISSAN MURANOS FROM 2004-2008...THERE ARE MANY PEOPLE COMPLAINING OF THIS PROBLEM AND QUICK SEARCH ON THIS ISSUE ON THE INTERNET PRODUCES A VAST NUMBER OF COMPLAINTS. THE TRANSFER CASE SEAL STARTS LEAKING ON ALL THESE MODELS AND THE TRANS-AXLE FLUID DRIPS ON THE VERY,VERY HOT EXHAUST MANIFOLD PIPE JUST BELOW THE SEEM OF THE TRANSFER CASE WHERE IT MATES WITH THE CVT. THE CVT IS COVERED UNDER A 120,000 MILE WARRANTY BUT NISSAN CLAIMS THAT THE TRANSFER CASE PORTION IS NOT. REGARDLESS THE IS A SERIOUS SAFETY ISSUE AS IT COULD POTENTIALLY START A FIRE AND SUBSEQUENT LOSS OF THE VEHICLE, THE PROPERTY AROUND IT OR A LOSS OF LIFE FROM A FIRE. I WOULD APPRECIATE IF NHTSA WOULD INVESTIGATE THIS ISSUE TO THE FULLEST. THERE ARE REPORTS THAT THE LOSS OF FLUID HAS CAUSED LOSS OF CONTROL OF THE VEHICLE AS WELL....THIS IS A SERIOUS SAFETY ISSUE....IN ADDITION THE COST OF REPAIRS EXCEEDS 3000.00 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505133March 31, 2013
SEATS
I WAS DRIVING FROM WORK, WHEN I HEARD A LOUD POPPING SOUND UNKNOWN WHERE IT WAS COMING FROM SO I PULLED OVER TO INSPECT MY VEHICLE. AS I EXITED MY SEAT I NOTICE THAT THE DRIVER SIDE SEAT WAS LEANING / ROCKING TO THE LEFT SIDE AND APPARENTLY SOMETHING HAD BROKEN. I NOTIFIED NISSAN CORPORATION OFFICES WHERE I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE TO SEE IF IT WAS A RECALL ON THIS VEHICLE FOR THE DIVER SIDE SEAT. I WAS TOLD THAT THERE WERE NO RECALLS BUT TAKE TO THE NISSAN DEALER AND HAVE IT LOOKED AT THEN DO A FOLLOW UP CALL WITH HIM AFTERWARDS. I THEN WENT ON LINE AND NOTICES THAT IT WAS THOUSANDS OF PEOPLE THAT WERE HAVING THE SAME PROBLEM THAT I WAS EXPERIENCING. I COULD NOT BELIEVE THAT THERE WAS NO RECALL. THIS IS MOST DEFINITELY A SAFETY ISSUED AND I DON'T KNOW WHAT IT IS GOING TO TAKE BEFORE NISSAN REALIZE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505028March 30, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
IN MID JAN, 2013 I NOTICED THAT AFTER LOCKING WITH THE KEY FOB, THE FRONT DOOR REMAINED UNLOCKED, AND WOULD NOT LOCK FROM INSIDE THE CAR WITH EITHER THE INDIVIDUAL LOCK CONTROL OR THE WHOLE CAR LOCK CONTROL. THE ONLY WAY TO LOCK THE DOOR IS WITH YOUR KEY, FROM THE OUTSIDE. IN THE EVENT OF AN ACCIDENT YOU DO NOT HAVE THE ADDED SAFETY OF A LOCKED DRIVERS DOOR. ALL OTHER DOORS ARE OPERATING CORRECTLY AT THIS TIME. THE WEB SEEMS TO BE FILLED WITH OTHER PROBLEMS LIKE THIS AND I WONDER IF THEY REALIZE THE DANGER THEY FACE WHEN ALL DOORS ARE NOT LOCKED IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504856March 28, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING AT 55-60 MPH WITH NO VEHICLES IN FRONT OF ME, AND MY SUNROOF EXPLODED OUTWARD. SOUNDED LIKE A GUN SHOT GOING OFF INSIDE THE CAR. GLASS SLID OF THE BACK OF THE CAR AND I SLIGHTLY OPENED THE SUN SHADE AND WHERE THE GLASS IS THERE WAS A BIG HOLE WHERE IT HAD BLOWN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504862March 28, 2013
SEATS
THERE WAS A POPPING NOISE UNDER MY SEAT AND THEN ALL OF A SUDDEN THE DRIVER'S SEAT SAGGED TO THE BACK AND LEFT TOWARDS THE DRIVERS SIDE DOOR. I GOT OUT OF THE CAR AND CHECKED THE SEAT. IT ROCKS BACK AND FORTH NOW BECAUSE THE BRACKET THAT HOLDS THE SEAT IS BROKEN. MY SEAT LITERALLY FALLS ALL THE WAY DOWN TO THE CAR FLOOR NOW. I DECIDED TO LOOK THIS PROBLEM UP ONLINE AND I WAS ASTOUNDED TO SEE THAT THERE ARE LITERALLY THOUSANDS OF 2006 NISSAN MURANOS WITH THIS EXACT SAME PROBLEM WITH THE EXACT SAME SIGNS AND SYMPTOMS AS WHAT I HAD. WHAT WAS EVEN MORE INCREDULOUS TO ME WAS THE FAT THAT NISSAN HASN'T PUT OUT A RECALL FOR THIS ISSUE AND EXPECTS THE CONSUMER TO PAY FOR THE SEAT WHICH APPARENTLY IS GOING TO COST ME UP TO $1500 FOR THE SEAT. THIS IS A FACTORY DEFECT AND NISSAN SHOULD PUT OUT A RECALL TO FIX THIS PROBLEM. IT MAKES THE CAR VERY HARD TO DRIVE AND CAN CAUSE THE DRIVE TO JERK TO THE LEFT WHEN THE SEAT LUNGES BACKWARDS POSSIBLY CAUSING A SERIOUS ACCIDENT. ON THE NEWS TODAY THERE WAS A RECALL FOR A CHILD'S ITEM THAT ONLY HAD 6 COMPLAINTS AND THEY RECALLED IT. NISSAN HAS HAD THOUSANDS OF COMPLAINTS AND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504668March 27, 2013
AIR BAGS
PASSENGER SIDE AIRBAG WON'T TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504691March 27, 2013
SEATS
THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BRACKET FRACTURED AND THE SEAT ROCKED FROM SIDE TO SIDE. THE DEALER WAS NOTIFIED WHO STATED THAT THE SEAT BRACKET WOULD HAVE TO BE REPLACED. THE SEAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504776March 27, 2013
ELECTRICAL SYSTEM
CAR STALLED 3 TIMES, ONCE IN THE MIDDLE OF A BUSY INTERSECTION AND TWICE ON THE FREEWAY ALMOST GETTING INTO SEVERAL CAR ACCIDENTS DO TO INTAKE COMING APART. TOOK THE CAR TO DEALERS TO GET FIXED FOUND OUT THE CAR WAS A RECALL, WASN'T HAPPY ABOUT THAT. THE CAR SALESMEN DID NOT TELL ME IT WAS RECALLED. OTHERWISE I WOULD HAVE RECONSIDERED GETTING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504403March 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER WHILE SITTING IN TRAFFIC. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT WAS 111,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504215March 23, 2013
POWER TRAIN
I AM PULLING INTO THE FREEWAY IN DALY CITY AND THE VEHICLE WILL NOT ENGAGE TRANSMISSION. I CRUISED GOING 10MPH FOR A MILE BEFORE I HAD TO PULL OVER ON THE FREEWAY. I TURNED THE VEHICLE OFF AND SAT THERE THINKING ON HOW TO GET HOME. AFTER 10-15 MINUTES, I DECIDED TO DRIVE THE VEHICLE OFF THE FREEWAY. I PARKED THE VEHICLE IN THE STREET AND NOTICED THE VEHICLE HAD POWER. I DROVE IT TO MY TECHNICIAN THAT EVENING. OWNER OF THE SHOP SAID IT WAS VERY COMMON AND LUCKY THAT I DID NOT HAVE MY FAMILY IN THE VEHICLE. THE VEHICLE NEVER REVVED EVEN THOUGH I WAS STEPPING ON THE GAS PEDAL. I HAVE A 13 MONTH OLD DAUGHTER AND WOULD NOT LIKE TO THINK WHAT COULD OF HAPPENED IF I WAS STUCK IN AN INTERSECTION ON A BUSY STREET. THESE CARS SHOULD BE RECALLED SINCE THERE ARE PLENTY OF THESE CASES ONLINE. I WOULD LIKE MY MONEY BACK ON THE TRANSFER CASE I HAD TO REPLACE AND NOW THE NEW TRANSMISSION I WILL HAVE TO BUY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano