MINI Cooper Complaints

4,588 consumer complaints on file.

#10750025August 20, 2015
ENGINE
MY CAR SHUT DOWN WHEN I WAS DRIVING OUT OF A HIGHWAY ON A RAMP. IT STOPPED ON THE RAMP. I NOTICED THIS BECAUSE WHEN I STEPPED ON THE GAS MY CAR DIDN'T SPEED UP BUT SLOWED DOWN. I TRIED TO RESTART IT MULTIPLE TIMES BUT IT DIDN'T WORK. FINALLY IT WAS TOLLED TO AN MECHANICAL SHOP AND THEY TOLD ME THE ENGINE WAS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749731August 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.UPDATED 10/19/15 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749318August 18, 2015
ENGINE
THE TIMING CHAIN TENSIONER ON MY MINI WAS CHANGED AS PART OF SILENT SERVICE BULLETIN WHICH AUGHT TO BE A RECALL. BY THE TIME IT WAS REPLACED IT WAS TOO LATE, NOW A YEAR LATER MY TIMING CHAIN IS OUT OF SPEC AND RATTLING AWAY IN MY CAR WITH A REPLACEMENT SET TO COST ABOUT $2000 FOR PARTS THAT MINI CLAIMED WOULD LAST THE LIFE OF THE VEHICLE. MINI REFUSES TO REPLACE ANY PARTS UNTIL THEY'VE FAILED SO I'M STUCK EITHER PAYING OUT OF POCKET AND NEVER SEEING A DIME BACK, OR RISKING LIFE AND LIMB ON THE ROAD UNTIL THESE PARTS FAIL SO THAT MINI CAN OWN UP TO THEIR MISTAKE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748751August 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748191August 12, 2015
AIR BAGS
AIR BAG FAILURE WARNING LIGHT COMES ON AND STAYS ON. BMW-MINI HAS RECALLS FOR MODEL YEARS UP TO 2008, BUT REFUSES TO ACKNOWLEDGE PROBLEM EXISTS ON 2009 AND NEWER CARS (SOME 2009'S WERE BUILT IN 2008, IN THE AFFECTED RECALL TIME FRAME, BUT BECAUSE THEY WERE DESIGNATED 2009, THESE CARS HAVE BEEN IGNORED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747792August 11, 2015
AIR BAGS
THE VEHICLE WAS PURCHASED USED IN 2011, SOON THERE AFTER THE AIR BAG LIGHT CAME ON, IT WAS TAKEN TO A LOCAL REPAIR SHOP AND THE AIR BAG LIGHT WAS RESET, I WAS ADVISED BY THE SHOP OWNER THAT THIS IS A COMMON PROBLEM IN THE OLDER MINI. HE ALSO ADVISED THAT IT IS EXTREMELY EXPENSIVE, AS MINI USA BASICALLY THROWS ALL NEW PARTS AT IT AT THE OWNERS EXPENSE WITHOUT REALLY GETTING TO THE BOTTOM OF THE PROBLEM. THE AIR BAG LIGHT ILLUMINATED AGAIN IN JULY OF 2015, RIGHT AFTER I HAD RETURNED FROM VACATION, APPARENTLY THE PARKING VALET HAD SLID THE SEAT BACK AND MOST LIKELY STRETCHED THE AIR BAG SEAT HARNESS. THIS IS A PROVEN DEFECT WHICH MINI USA HAS FINALLY ADDRESSED WITH A RECALL OF 2005 TO 2008 MODELS ONLY. IT IS RELATED TO A FAULTY SEAT HARNESS THAT CANNOT DETECT WHETHER A PASSENGER IS IN THE RIGHT SEAT. IT IS ALSO BEEN SHOWN THAT IN MOST CASES THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746656August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. IN JUNE OF 2015, NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746390August 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. WHEN THE VEHICLE WAS POWERED ON, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746523August 5, 2015
AIR BAGS
THIS COMPLAINT IS IN REGARD TO THE CURRENT RECALL CAMPAIGN 15V-205; FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR. THE MANUFACTURER IS DELINQUENT IN MAKING THIS CRITICAL SAFETY UPDATE. THE PART 573 REPORT INDICATED AN OWNER NOTIFICATION DATE OF MAY 01 -- JUNE 01; THE NOTIFICATION CAME IN LATE JUNE. THE LETTER FROM THE USDOT OF APRIL 17, 2015 INDICATED THAT THE RECALL WAS EXPECTED TO BEGIN ON MAY 1. AS IT IS NOW AUGUST, I WOULD ASK THE AGENCY CONTINUE PUTTING APPROPRIATE PRESSURE ON THE MANUFACTURER. WHEN THE PROBLEM FIRST SURFACED YEARS AGO, THE DEALER DID NOT SEEM TO INDICATE THERE WOULD BE ANY TROUBLE GETTING THOSE PARTS---BUT THEY WANTED ALMOST $1500 TO REPAIR. I APPRECIATE YOUR CONTINUED EFFORTS IN GETTING MY CAR REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746599August 5, 2015
STEERING, ELECTRICAL SYSTEM
THIS HISTORICAL ISSUE HAS PLAGUED MANY DRIVERS OF MINI USA AND MANY HAVE REPORTED ACCIDENTS. IS IT GOING TO TAKE THE LOSS OF INNOCENT LIVES TO HAVE YOU FORCE MINI USA DO THE RIGHT THING AND INCLUDE ALL OF THESE KNOWN DEFECTS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744546July 29, 2015
ENGINE
TL* THE CONTACT OWNED A 2012 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AFTER IT STOPPED WITHOUT WARNING. THE VEHICLE WAS MERGED INTO A PARKING LOT, WHERE THE CONTACT NOTICED SOME MINOR DAMAGE TO THE FRONT OF THE VEHICLE AND SMOKE APPEARED UNDER THE HOOD AS A FIRE STARTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10744105July 28, 2015
STEERING
TL* THE CONTACT OWNS A 2007 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,002. .. UPDATED 09/30/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744346July 28, 2015
STEERING
DRIVING CAR NORMALLY WHEN POWER STEERING WENT OUT CAUSING A GREAT DEAL OF LOSS OF VEHICLE CONTROL, MAKING TURNING VERY DIFFICULT. ENDED UP SWERVING INTO OTHER LANE, FORTUNATELY NO CARS WERE IN THE LANE AT THE TIME. HAD TO RE-START VEHICLE TO GAIN STEERING BACK. HAS HAPPENED NUMEROUS TIMES SINCE THIS DATE. MINI USA KEEP DODGING THE ISSUE FOR A FULL ON RECALL, INSTEAD EXTENDING THE WARRANTY, BUT MY VEHICLE MISSED THE WARRANTY BY 3 MONTHS SO THEY WILL NOT REPLACE WITHOUT A HEFTY AMOUNT OF MONEY INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744385July 28, 2015
STEERING
WHILE BACKING MY CAR OUT OF MY PARKING SPACE THIS MORNING I WENT TO TURN THE WHEEL AND IT SEEMED STUCK I THEN REALIZED I HAD NO POWER STEERING. I HAD PARKED THE CAR THE NIGHT BEFORE AND HAD NO INDICATION THAT THERE WAS A PROBLEM WITH THE STEERING. AS I BACKED THE CAR OUT WITHOUT POWER STEERING I ALMOST HIT TWO CARS TRYING TO CONTROL THE VEHICLE, I WAS ABLE TO PARK THE CAR WITHOUT INCIDENT. THERE HAS SO FAR BEEN NO RECALL ON THE STEERING AND APPARENTLY I'M NOT THE FIRST PERSON THIS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743624July 27, 2015
ENGINE
WAS DRIVING DOWN THE ROAD AND FLAMES STARTED COMING OUT FROM THE FRONT OF THE CAR AND BURNT TO THE GROUND. CAR ONLY HAD 27000 MILES ON IT AND WAS WELL MAINTAINED AND IN PERFECT CONDITION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10743467July 25, 2015
AIR BAGS
MY AIRBAG LIGHT CAME ON SO I SCHEDULED AN APPOINTMENT WITH MINI DEALER. THEY INFORMED ME THAT THE PASSENGER SIDE OC3 MAT SENSOR NEEDED REPLACED. THEY INFORMED ME THAT THERE IS NO RECALL FOR IT AND MY CAR IS NO LONGER UNDER WARRANTY. THE COST TO REPLACE IS GOING TO BE $1,454.52. AFTER LOOKING ONLINE AT VARIOUS FORUMS, I HAVE FOUND HUNDREDS OF OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM AT RANDOM MILEAGES, ANYWHERE FROM 30,000 - 150,000 MILES. IF THIS SENSOR, WHICH IS A MAJOR SAFETY ISSUE, KEEPS FAILING ON HUNDREDS OF VEHICLES, THIS PART SHOULD BE RECALLED AND FIXED AT THE MANUFACTURES EXPENSE. HOW CAN THEY EXPECT A CUSTOMER TO PAY OVER $1,400 TO REPLACE A SENSOR THAT IS JUST GOING TO FAIL AGAIN IN A SHORT TIME, NOT TO MENTION PUTTING LIVES AT RISK? THIS ISSUE HAS BEEN GOING ON FOR SEVERAL YEARS NOW WITHOUT CORRECTION. PLEASE RECALL THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743255July 23, 2015
UNKNOWN OR OTHER
CPSC:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735421July 21, 2015
ENGINE
CHECK ENGINE LIGHT CAME ON. CAUSE: HEATING FAULT CODE IN DIAGNOSIS(THERMOSTAT ACTIVATION). THERMOSTAT, HOUSING , AND ADAPTER REPLACED. REMOVED AND REPLACED COOLANT, CHECKED COOLING SYSTEM FOR LEAKS. 06/17/2015 CHECK ENGINE LIGHT HAS COME ON AGAIN, AND AFTER TAKING TO DEALERSHIP IT APPEARS TO BE THE THERMOSTAT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735123July 20, 2015
STEERING
THE POWER STEERING ON MY 2005 MINI COOPER FAILED SUDDENLY AS I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION. IT TOOK ALL MY EFFORT TO KEEP THE CAR IN THE LANE. THE MINI DEALER INITIALLY TOLD ME THAT THE POWER STEERING MOTOR WAS COVERED DUE TO THE EXTENDED WARRANTY ON 2002 ? 2005 MINI COOPERS WHICH EXTENDS THE WARRANTY ON THE POWER STEERING MOTOR TO 13 YEARS OR 150,000 MILES. I WAS CALLED BACK LATER TO BE INFORMED THAT MY CAR WAS NOT COVERED AS IT WAS MANUFACTURED AFTER THE FEB. 2005 CUTOFF DATE. MY MINI COOPER WAS MANUFACTORED IN JUNE 2005. GLOBAL MINI IN CHAMBLEE, GA CHARGED ME $899.78 FOR REPLACING THE POWER STEERING MOTOR. MY SUDDEN POWER STEERING FAILURE AT 83,025 MILES WAS CONSISTENT WITH THE POWER STEERING EXTENDED WARRANTY ISSUED BY MINI USA FOR THE SUDDEN FAILURE OF THE POWER STEERING MOTOR. THE WARRANTY, IN EFFECT, IS SAYING THAT THE POWER STEERING MOTOR OF THESE VEHICLES SHOULD LAST FOR 150,000 MILES. WHILE MINI USA HAS EXTENDED THE COVERAGE TO SOME 2005 MINIS, COVERAGE TO MY MINI COOPER HAS BEEN DENIED FAILING AT ONLY 83,000 MILES EVEN THOUGH IT EXHIBITED THE SAME SYMPTOMS OF FAILURE.UPDATE 9/15/15*CW UPDATED 11/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734534July 16, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT HIGHWAY SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROARING NOISE FROM THE REAR DRIVER SIDE OF THE VEHICLE. WHEN MAKING A TURN OR DRIVING OVER BUMPS AND DIPS IN THE ROAD, THE TIRES LOST TRACTION WITH THE ROAD AND CAUSED THE VEHICLE TO SKIP. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A SUSPENSION FAILURE. THE VEHICLE WAS REALIGNED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/09/15*LJ UPDATED 11/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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