MINI Cooper Complaints

4,588 consumer complaints on file.

#10788293November 4, 2015
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788399November 4, 2015
STEERING
LOSS OF POWER STEERING. AND REGARDING THIS: NHTSA CAMPAIGN ID NUMBER :15V660 MANUFACTURER :BMW OF NORTH AMERICA, LLC MAKE / MODEL YEARS :MINI / 2002-2005 SUBJECT : ELECTRO-HYDRAULIC POWER STEERING LOSS I CAN TELL YOU THE PROBLEM WAS BECAUSE THE LOCATION OF THE COOLING FAN CAUSES IT TO BE CONTINUALLY BOMBARDED WITH ROAD SALT AND DEBRIS, SO IT FAILS, THEN THE PUMP BURNS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788409November 4, 2015
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
POWER STEERING PROBLEMS, AIR BAG OFF AND ON, CLUTCH WENT OUT NEAR ACCIDENT, ELECTRICAL ISSUES(MANY) WINDOWS UP AND DOWN ON THEIR OWN, EVER BRAKE NOT WORKING PROPERLY NUMEROUS ITEMS I HAVE THEM DETAILED ON PAPER
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10787997November 3, 2015
ENGINE
WHEN STARTING CAR, I GET A GRINDING, RATTLING NOISE FROM THE ENGINE. I HAVE BEEN TOLD THIS IS THE CHAIN TENSIONER ON THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788053November 3, 2015
POWER TRAIN, STEERING
I WAS DRIVING AROUND 40 MILES PER HOUR AND THE CAR ABRUPTLY SLOWED DOWN THEN SPED UP WITHOUT ANY WARNING, IF ANOTHER CAR WAS BEHIND ME, IT WOULD HAVE CAUSED SOME SERIOUS DAMAGE. NOW MY CAR WOULDN'T SHIFT SHIFT OUT OF FIRST GEAR. I WAS TOLD BY MY MECHANIC THAT THE CVT TRANSMISSION IS GONE. AFTER REACHING OUT TO MINI USA, THEY TOLD ME THEY HAVEN'T HAD ANY PROBLEM WITH THIS TRANSMISSION AND IT'S PASS THE WARRANTY DATE. IF THE FOLKS AT MINI USA HAD BEEN HONEST WITH ME I COULD HAVE MADE THE DEADLINE FOR A SETTLEMENT PERTAINING TO THE SAME PROBLEM THEY CLAIMED THEY HAD NO IDEA ABOUT. THIS PRODUCT NEED TO BE RECALLED! AFTER DOING EXTENSIVE RESEARCH THE CVT TRANSMISSION HAVE HAD PROBLEMS ALL ALONG AND THE COMPANY HAVE BEEN SETTLING CLAIMS FOR QUITE SOME TIME. WHY ARE THEY ALLOWED TO RUN HARD WORKING FOLKS INTO DEATH BECAUSE THEY KNOW MOST OF US CAN'T AND WOULDN'T PURSUE THIS MATTER. IT WILL COST ME 6500.00 FOR THE PART AND ANOTHER $2200 FOR LABOR, THE CAR IS NOW VALUED AT $5500.00. IT THERE SOMETHING WRONG WITH THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788091November 3, 2015
POWER TRAIN
TO MAKE YOU AWARE OF A POTENTIAL SAFETY PROBLEM. THE 2006 MINI COOPER CVT TRANSMISSION HAS HAD NUMEROUS FAILURES. A CALIFORNIA JUDGE RECENTLY RULED IN FAVOR OF A CLASS ACTION SUIT AGAINST BMW(MINI COOPER). WE JUST BECAME AWARE OF THE TRANSMISSION GOING OUT IN OUR CAR. IT STILL RUNS AND SHIFTS BUT OUR CONCERN IS THAT IT COULD QUIT AT AN INOPPORTUNE TIME AND CAUSE AN ACCIDENT. MINI HAS SHOWN NO MORAL OR ETHICAL INTEREST IN REPLACING THE TRANSMISSION AT NO COST OR REDUCED COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787265October 30, 2015
ENGINE, UNKNOWN OR OTHER
70K AND ON MY THIRD SERPENTINE BELT ,BATTERY LIGHT GOES ON AND INCREDIBLY HARD TO STEER LEFT OR RIGHT AND CAR DIES. WHEN THE BELT SHREDS OR BREAKS THE CAR DIES AND ONLY MOVES AT BELOW 5 MPH ,ONLY WARNING IS A BATTERY LIGHT ... PEOPLE BUYING THIS CAR FOR TEENS DONT ! HAD TO REPLACE TRANSMISSION AT 30 K ... IF YOU BUY THIS CAR USED WITH LOW MILEAGE GET THE TRANSMISSION CHECKED . NOTE : TRANSMISSION CHECK REQUIRES THE ENGINE TO BE PULLED OUT AND WILL COST $500.00 OIL PAN CONSTANTLY LEAKS. IF VW IS BAD BMW /MINI COOPER IS WORSE AND GETTING AWAY WITH HIGHWAY ROBBERY . SEAT BELTS ALWAYS GETTING TWISTED AND REQUIRE THE NEED TO PUL OFF ROAD TO FIX BECAUSE THEY TIGHTEN AND WON'T RELEASE TENSION. LOOK INTO DRIVER AND PASSENGER LEATHER SEATS FALLING APART ... WAITING FOR SIDE IMPACT AIR BAG TO GO OFF BECAUSE OF POOR MATERIAL AND TEXTILE USE . IF IT'S RUBBER IT ROTS OR RATS EAT IT BECAUSE THEY CAN ENTER CAR ENGINE WITHOUT ISSUE. WITH THE CLASS ACTION SUITS ,SERVICE WARNINGS,AND RECALLS IT LOOKS LIKE MINI COOPER NEEDS A HARDER MORE INTENSE INVESTIGATION . IN REGARDS TO EXACT DATES I HAVE REPAIR BILLS ,CLASS ACTION INFO. REGARDING TRANSMISSION ...WORTHLESS AS I HAVE WRONG YEAR ,ALSO CAR IS ON A CONSTANT CYCLE OF MALFUNCTION ... BRAKE LIGHTS AND HEAD LIGHTS CONSTANTLY NEED BULB REPLACEMENT . PLEASE MAKE MINI COOPER RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787346October 30, 2015
STEERING
SUDDENLY OUT OF NOWHERE AS SOON AS I STARTED THE CAR TO BACK OUT OF MY DRIVEWAY & GO TO WORK THE STEERING WAS COMPLETELY LOCKED UP, ONLY HAVING APPROXIMATELY AN INCH TO INCH AND A HALF OF MOBILITY IN EITHER DIRECTION. I THEN TURNED THE CAR OFF, LET IT SIT OFF FOR ABOUT 5 MINS THEN RE-STARTED IT AND THE STEERING WAS STILL THE SAME WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787342October 30, 2015
AIR BAGS, SEAT BELTS
WHILE I WAS DRIVING MY CAR, THE FRONT PASSENGER AIRBAG GOT DISCONNECTED AND THE LIGHT CAME ON. NOW THE LIGHTS INDICATING THAT THE AIRBAG IS OFF REMAIN ON AT ALL TIMES. AT THE EXACT SAME TIME THE LIGHT INDICATING THAT THE PASSENGER SEAT BELT WAS NOT FASTEN CAME ON AS WELL AND IT REMAINS ON AT ALL TIMES WHILE THERE IS NOBODY ON THE PASSENGER SEAT. THE LIGHT REMAINS ON EVEN IF I FASTEN THE SEATBELT. I WENT TO MINI DEALERSHIP AND WAS TOLD THAT I HAD TO PAY $140 IF I WANTED THEM TO INSPECT MY CAR, I DECIDED TO TAKE MY CAR TO AN INDEPENDENT MECHANIC INSTEAD WHO TOLD ME AFTER INSPECTION ($95 FOR THE INSPECTION) THAT THERE WAS AN ISSUE WITH THE SENSORS IN THE SEAT AND THAT THE ENTIRE SEAT HAD TO BE REPLACED ($1100 TO REPLACE IT). THIS IS A VERY SERIOUS ISSUE SINCE THE AIRBAG WILL NOT OPERATE IN CASE OF ACCIDENT. I KNOW SEVERAL MINI OWNERS HAVE EXPERIENCED THE SAME INCIDENT BUT MINI DEALERS REFUSE TO ASSUME THAT THERE IS AN ISSUE THAT NEEDS TO BE TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786689October 28, 2015
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786266October 27, 2015
SUSPENSION, WHEELS
I HAVE HEARD FROM MORE THEN 3 DOZEN OTHER INDIVIDUALS OWNING BOTH THE MINI COOPER AND MINI COOPER S RANGING FROM YEARS 2006 TO 2010 THAT THERE HAVE BEEN PROBLEMS REGARDING THE AIR CV JOINT AXEL AND/OR POWER ARM CONTROL A CONSTANT PROBLEM REGARDING THE GENERAL MODULE ELECTRONIC COMPONENT. THIS ISN'T JUST A COINCIDENCE AND MAY END UP BEING THE CAUSE OF SERIOUS ACCIDENTS IF ONE OR TWO OF THESE COMPONENTS ARE DEFECTIVE. FOR THIS MANY CONSUMERS TO BE HAVING THE SAME ISSUES, SAME SOUNDS AND REVISITED VISITS TO MINI DEALER SHOPS AROUND THE GLOBE SOMETHING IS NOT RIGHT AND NEEDS TO BE INVESTIGATED. I KNOW FOR ONE THING THIS CONTROL ARM IS A HUGE PROBLEM IF IT FAILS CONSIDERING IT'S LOCATION COULD BE THE CAUSE OF MANY SERIOUS ACCIDENTS AND POSSIBLE DEATHS DEPENDING ON THE SPEED AND SEVERITY OF THE ACCIDENT WHEN IT TAKES PLACE. MY VEHICLE IS CURRENTLY NOT ON THE ROAD DUE TO THE SEVERITY OF THE NOISE AND REACTION TO THE VEHICLE WHEN BEING OPERATED AND IT IS A SCARY THING. THEY WANT TO CHARGE A ABSURD AMOUNT OF MONEY TO FIX SOMETHING THAT QUITE FRANKLY MAY HAVE BEEN SOMETHING RECALLED A LONG TIME AGO, AND WASN'T BECAUSE A LOT OF CONSUMERS ARE NOT AWARE OF THIS PROCESS SUCH AS MYSELF UNTIL RECENTLY WHEN AN ATTORNEY FRIEND OF MINE STARTED TO DIG AROUND A BIT AFTER HEARING MY STORY AND THE STORIES OF MANY OTHERS I HAVE SPOKEN TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785948October 26, 2015
ENGINE
PURCHASED AT 61,000 MILES 9/9/14; HAD SYNTHETIC OIL CHANGE 5/15; 9/29/15 CAR BEGAN TO HAVE A RATTLE BUT UNSURE IF IT WAS FRONT OF CAR OR BACK OF CAR. RATTLING STOPPED ON ACCELERATION. NO WARNING LIGHTS CAME ON. 10/4/15 CAR DIED AT 69,362 MILES WHILE DRIVING ON A TWO LANE ROAD ON A CURVE. WAS ABLE TO COAST TO GETTING HALF THE CAR OFF THE ROAD. BYPASSERS PUSHED ME OFF THE REST OF THE WAY. TOWED TO MECHANIC WHO SAID IT WAS THE TIMING CHAIN GUARD THAT SPLIT OFF. CALLED MINI THEY SAID THEIR DEALERSHIP SERVICE DEPT HAD TO LOOK AT IT. HAD IT TOWED TO OH 70 MILES AWAY. THEY TOLD ME I HAD AN OIL LEAK WHICH CAUSED THE FOLLOWING TO BE DAMAGED - CRANK SHAFT, HARMONIC BALANCER, CYLINDER HEAD, TIMING CHAIN AND GUARD AND MAYBE OTHER STUFF BUT THEY COULDN'T TELL WITHOUT FURTHER EXAMINATION. TOLD $5,000 PLUS TO FIX, BUT I SEE MINI ESTIMATE STATES $3,500-4,500. MY LOCAL MECHANIC FOUND NO EVIDENCE OF AN OIL LEAK CAUSING THE TROUBLE, NOR DID I HAVE AN OIL SPOT WHERE I PARKED MY CAR IN THE GARAGE OR WORK PARKING LOT. NO OIL OR ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785542October 23, 2015
STEERING
SIGNS OF THE POWER STEERING PUMP FAILURE. WHINING NOISE RANDOMLY GOT LOUDER. FLUIDS TOPPED UP, NO LEAKS. THERE IS A RECALL FROM BMW THAT COVERS 2002-2005 MODELS. THIS PUMP ONLY HAS 82,400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785590October 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND BEGAN TO JERK. IN ADDITION, A LOUD KNOCKING SOUND WAS HEARD FROM THE HOOD OF THE VEHICLE WHEN DRIVEN AND OILS LEAKS WERE DISCOVERED WHEN PARKED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785321October 22, 2015
STEERING
POWER STEERING PUMP FAILED AT 69,000 MILES. PUMP AND FAN WERE REPLACED UNDER WARRANTY, BUT DEALER REQUIRED ADDITIONAL WORK TO BE PERFORMED TO KEEP EXTENDED WARRANTY IN FORCE. THE WORK INCLUDED REPLACEMENT OF ALL POWER STEERING HOSES AT A COST OF OVER $600.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785438October 22, 2015
AIR BAGS, SEATS
I RECEIVED A NOTICE FROM MINI COOPER IMPORTANT SAFETY RECALL NOTICE BY MAIL AND CALLED TO TRY AND SCHEDULE A REPLACEMENT OF THE SEAT SENSOR. I WAS TOLD THAT A DIAGNOSTIC TEST MIGHT BE CHARGED FOR THIS AND IT WOULD BE $150.00 FOR THE REPLACEMENT. THIS IS FREAKING RIDICULOUS, THIS IS THE SECOND TIME THEY TRY TO CASH OUT AT MY EXPENSE... NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V205 RECALL DATE: APRIL 3, 2015 MANUFACTURER RECALL NUMBER: NA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783613October 20, 2015
STEERING
SOMETIME WHEN AM DRIVING ON THE STREET OR HIGHWAY THE POWER STEERING GOES OUT AND IT VERY DIFFICULT TO TURN THE WHEELS, IT IS VERY SCARY AND DANGEROUS! HAPPEN AT LEAST ONCE A WEEK AT DIFFERENT TIMES. IF I TURN THE WHEELS TOO MUCH, I NOTICE IT HAPPEN TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783225October 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783210October 19, 2015
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
LOST POWER STEARING, HEAT AND AIR ALL AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783348October 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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